Solus Accident Repair Centres

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview MET Technician At Solus,we'reproud of the quality we deliver and the people who make it happen. As we continue to grow and invest in our future,we'relooking for talented Technicians This is an opportunity to join a forward-thinking repair business where technical excellence, teamwork and care truly matter.You'llwork with modern equipment, strong operational support and colleagues who take real pride in doing the job properly. Responsibilities Whatyou'llbe doing Delivering high-quality mechanical, electrical and trim repairs in line with manufacturer standards Diagnosing faults and carrying out repairs efficiently and safely Working collaboratively with your workshop and wider team Maintaining a clean,safeand organised working environment Contributing to first-time-right repairs and excellent customer outcomes Qualifications Whowe'relooking for Experienced MET Technicians within an accident repair environment, or Automotive Technicians / Mechanics who are looking to develop their career into the MET space If you come from a strong automotive mechanical background and have the right attitude, attention to detail and desire to learn,we'reprepared to invest in your development, including funded training to support your transition into a MET role. Whatyou'llbring A solid technical foundation within automotive repair A quality-first mindset with strong attention to detail A positive, team-focused approach Willingness to learn and develop new skills Relevant qualifications Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day. The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver. Responsibilities What You'll Be Doing: You'll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You'll also support and guide our 1st Line IT Engineers, helping them grow their skills. What You'll Get: You'll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing system. Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms. Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed. Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns. Assist with the installation, configuration and ongoing support of IT systems. Provide on-call support on a shift rota, covering P1 incidents 24/7. Create and maintain documentation to ensure consistency across the team. Be an active member of the Solus Service Desk team, learning and collaborating with others. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview HGV Class C Driver This is 12 month contract At Solus,all roles arecriticalindelivering quality repairsfor our customersand keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability,we'relooking foraHGV Class C driver. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supportingmembers of the wider team. Responsibilities Whatyou'llbe doing Our HGV drivers are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of other drivers reporting to your Transport Controller As a Class C HGV Driver, we want you to bring yourpreviousexperience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures. You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer. You will highlight any defectsidentifiedduring loading/unloading of vehicles or asidentifiedat the handover of the vehicle to the customer and bring to the attention of the Production Manager. You will also ensure all jobs are referenced and filed on completion of job. Qualifications Whowe'relooking for All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. You would havepreviousexperience in a similar role with the following skills You will have experience driving HGV class 2 vehicles and within recovery. You will be very customer-focused and have great customer handling skills. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview HGV Class C Driver This is a 12 month contract At Solus,all roles arecriticalindelivering quality repairsfor our customersand keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability,we'relooking foraHGV Class C driver. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supportingmembers of the wider team. Responsibilities Whatyou'llbe doing Our HGV drivers are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of other drivers reporting to your Transport Controller As a Class C HGV Driver, we want you to bring yourpreviousexperience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures. You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer. You will highlight any defectsidentifiedduring loading/unloading of vehicles or asidentifiedat the handover of the vehicle to the customer and bring to the attention of the Production Manager. You will also ensure all jobs are referenced and filed on completion of job. Qualifications Whowe'relooking for All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. You would havepreviousexperience in a similar role with the following skills You will have experience driving HGV class 2 vehicles and within recovery. You will be very customer-focused and have great customer handling skills. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview The Vehicle Damage Assessor role at Solus is built around technical accuracy, consistency and professional judgement . From initial assessment through to repair planning, your decisions play a critical part in keeping repairs safe, efficient and fair for everyone involved. Because Solus operates directly within an insurer group, our Vehicle Damage Assessors work with a wider level of authority and influence , allowing you to make informed decisions that support technicians, customers and repair quality without unnecessary delays or hand-offs. Responsibilities As a VDA, you'll shape the repair journey from the outset, ensuring vehicles are assessed correctly and repairs are set up to be completed right first time. You'll: Accurately inspect and assess vehicle damage in line with manufacturer and industry standards Prepare clear repair methods and estimates using recognised estimating systems Identify additional damage and manage supplements in a fair, consistent way Work closely with Panel, MET, Paint and production teams to support smooth repair flow Promote best practice, quality and compliance across the site This is a role where sound judgement and consistency matter as much as technical knowledge . Qualifications What matters most is that you bring relevant VDA or technical experience , along with a structured, quality-first approach. This may include: Experience as a Vehicle Damage Assessor within an accident repair environment Knowledge of standards and industry-recognised qualifications (such as ATA or IMI-aligned competence) Confidence assessing modern vehicle construction and repair methods Strong attention to detail and consistency in decision-making We also recognise that strong VDAs come from a range of backgrounds. If you've developed deep technical understanding through another automotive role and are ready to move into assessment with the right support, we're open to that progression. No two Solus sites are the same, but our expectations are consistent. Working within an insurer-owned repair group means our VDAs are trusted with a broader span of authority , enabling balanced decisions that keep repairs moving while maintaining high standards. At Solus, you'll find: Respect for VDA expertise and professional judgement Strong working relationships with technicians and production teams Opportunities to influence repair quality, process and outcomes An inclusive culture where decision-making style matters more than stereotype Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements Plan and oversee maintenance schedules to minimise downtime of recovery vehicles Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement Maintain a central register of contracts, pricing and related documents Ensure all policies, procedures and procurement practices are followed Support wider business projects and collaboration across functions Qualifications Experience in multi-site vehicle recovery or transportation operations Strong organisational and influencing skills Ability to lead teams remotely and on site Clear communication skills, both written and verbal Confidence in identifying risks and making sound operational decisions Analytical and problem-solving skills Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We're looking for a strategic, influential and commercially minded Head of Business Performance to lead the financial performance agenda across Solus. This is a high-impact leadership role that shapes our future growth, performance, and the success of our partnership with Aviva. About the Role As the Head of Business Performance,youand your team will drive the Financial performance for insur click apply for full job details

Overview Workshop Lead At Solus,accurateassessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability,we'relooking for anexperienced Workshop Lead who combines technicalexpertisewith a strong customer and quality focus. This role is suited to a confidentindividualwho takes ownership, workscollaborativelywithothersand understands the importance of getting things right first time for customers,techniciansand the wider business. Responsibilities Whatyou'llbe doing The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to be growing our teams and looking for people to join us as a Workshop Lead All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales,costand customer/quality targets. Ensuring all Procedural and BS10125 regulations are adhered You will manage meeting and improving on customer satisfaction targets You willachieve and maintainand embed all "best practice" and "lean activities" as instructed by business strategy. You will achieve budget sales and cost targets weekly,monthlyand annually You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises andmonitorthe correct use and storage of PPE. You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff. You will apply Standard Operating Procedure following policy standards You will ensure regular 1 to 1's and quarterly reviews are undertaken promptly and ratings are correctly applied. Qualifications Whowe'relooking for This is a permanent role reporting to the Production Manager We would like you to have hadpreviousexperience in a similar role with the following skills: Experience ofhigh-volumeaccident repair management and scheduling Experience of BS10125 regulations Experience of Thatcham repair methods Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience; Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength click apply for full job details

Overview HGV Class C Driver At Solus,all roles arecriticalindelivering quality repairsfor our customersand keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability,we'relooking foraHGV Class C driver. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supportingmembers of the wider team. Responsibilities Whatyou'llbe doing Our HGV drivers are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of other drivers reporting to your Transport Controller As a Class C HGV Driver, we want you to bring yourpreviousexperience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures. You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer. You will highlight any defectsidentifiedduring loading/unloading of vehicles or asidentifiedat the handover of the vehicle to the customer and bring to the attention of the Production Manager. You will also ensure all jobs are referenced and filed on completion of job. Qualifications Whowe'relooking for All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. You would havepreviousexperience in a similar role with the following skills You will have experience driving HGV class 2 vehicles and within recovery. You will be very customer-focused and have great customer handling skills. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Valet At Solus, as we continue to invest in our future and strengthen our operational capability,we'relooking for an experiencedvalet. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisationandattention to detail. Responsibilities Whatyou'llbe doing Our car valets are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of car valets reporting totheworkshop controller or office manager You will have responsibility for checking daily lists and ensuring cars are cleaned and ready to be returned to customers. Checking all your cars for defects during the valet process paying attention to the repaired areas You willbe requiredto move cars, so a driving licence will be necessary in this role. You will perform a full light and fluid check on every vehicle before being released for delivery. Preparing equipment. Prioritise your decisions to ensure courtesy cars are clean and available for delivery. Maintain courtesy car fleet to a high standard. Perform checks on vehicles and complete the correct paperwork. Ensuring all your tasks are carried out within the Health and Safety guidelines You will also need the ability to follow set procedures and follow guidelines. Qualifications Whowe'relooking for The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry.That'swhywe'reexcited to grow our teams and looking for people to join us. Car Valet You will have experience in a similar role ideally in a Bodyshop environment All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. If you love to stay busy this role is really for you. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legisla click apply for full job details

Overview At Solus, part of the Aviva family, we are continuing to modernise, simplify and strengthen our technology landscape. We are looking for a Solutions Architect who can bring clarity, leadership and technical depth to help shape how our business evolves. About the role As a senior technical leader, you will define and guide the enterprise architecture that underpins our products, platforms and operations. You will work across all architecture domains, ensuring our solutions are scalable, secure, resilient and aligned to our technology strategy. You will partner with Product, Platform, Cyber, Operations, Change and business stakeholders to reduce complexity, modernise legacy systems and support confident decision making across the organisation. Location: Fully remote (UK based). Responsibilities Define and maintain our enterprise and target state architecture across applications, cloud, integrations, infrastructure, data and security. Produce high quality solution designs for new products, enhancements and integrations, including Evolve. Provide architectural leadership, ensuring designs are scalable, supportable, resilient and operationally sound. Lead our Technical Design Authority, ensuring governance is fair, consistent and enabling. Maintain architectural standards, principles, patterns and decision records. Provide guidance and assurance throughout delivery, helping teams interpret and apply architecture best practice. Shape integration architecture and patterns, ensuring secure and reliable data flows across internal and external systems. Collaborate with senior stakeholders, simplifying complex concepts and supporting business case development. Identify architectural risks early and work with Cyber, GRC and Data teams to embed security and compliance by design. Qualifications Strong experience across enterprise architecture domains including cloud, data, applications, infrastructure and security. Deep knowledge of modern enterprise patterns, SaaS adoption, API and event based integrations and resilience approaches. Experience establishing and governing architecture standards and principles. Ability to balance cost, complexity, scalability and security to support confident decision making. Strong communication skills with the ability to bring clarity to complex topics. Architecture frameworks such as TOGAF, SAFe Architect or BCS (or equivalent experience). Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.