MCR Property Group

Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.

Sales and Customer Service Executive Location: Sheffield Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Shefield Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.

Senior Site Manager - Refurbishment Midlands Permanent The company MCR Property Group is a leading independent real estate investment and development company with a strong national presence, operating from offices in London, Manchester, Birmingham and Glasgow. Our work spans new residential and industrial development as well as the management of a diverse UK portfolio, including around 5,000 residential plots and over £2 billion in commercial and industrial assets. We are entering an exciting period of growth and are keen to welcome bright, personable and self-motivated individuals who have a real passion for real estate. This is an excellent time to join a dynamic team committed to continual improvement, delivery and success. The right person We are looking for a talented Site Manager to join our team in the Midlands, working full-time on one of our active development and refurbishment sites. The project pipeline includes office refurbishments, and office to accommodation transformations. A high level of experience with external cladding remediations would be advantageous. This is a fantastic opportunity to join a fast-paced, thriving business where your contribution will be valued and where genuine progression is available. As the Senior Site Manager you will be responsible for developing detailed project plans that set out timelines, budgets and resource allocation to ensure each scheme is delivered successfully. You will lead and coordinate a multidisciplinary team of construction professionals, subcontractors and suppliers, guiding them through all stages of the build. Central to the role is managing subcontractor packages, overseeing health and safety on site, and ensuring that all design information is managed effectively from RIBA Stage 3 through to completion at Stage 6. You will uphold the highest levels of quality and compliance throughout the construction process, ensuring all works meet both industry regulations and internal standards. You will also take ownership of cost control, monitoring budgets, identifying efficiencies and managing risks to keep each project on schedule and within financial targets. Regular communication with stakeholders will be essential, providing clear updates, addressing concerns and ensuring alignment throughout the project lifecycle. In addition, you will oversee procurement activity, negotiate and manage contracts, ensure regulatory compliance, and report directly to the Construction Director. Requirements To be successful in this role, you will ideally hold an SMSTS. You will bring proven experience as a Construction Site Manager, particularly within residential high-rise projects, along with strong technical knowledge and familiarity with construction management software. You will have excellent problem-solving skills, sound decision-making abilities, and exceptional communication and interpersonal skills, enabling you to lead teams confidently and maintain strong working relationships across the project.

Job title: Lettings & Property Manager Location: Coventry, Warwickshire office based Duration: Permanent, Full time (would consider Part-time candidates) About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. Our current requirement - The role: The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders. Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience. In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development. General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move-in and move-out processes to ensure a seamless experience for tenants. You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise. About you The ideal candidate will have the following skills and expertise: Skills/Requirements: Prior expertise within lettings or Property management Prior expertise in dealing with and handling tenant enquiries and concerns (with a calm and professional manner) Demonstrate strong customer service skills Highly organise and capable of multi-tasking effectively Be confident, articulate and the ability to work both independently and as part of a wide team and combined with s strong sense of ownership Proficiency in Microsoft Office (preferred) Familiarity with property management systems Strong written and verbal communication skills are essential and the ability to adapt your messaging for different audiences/stakeholders A proactive and organised approach to problem solving, with the ability to support and coordinate multiple tasks Excellent attention to detail Working hours are 40 hours per week, although some flexibility will be required to cover and meet tenant needs and operational demands. The role will be based onsite in Coventry with regular travel to other locations when required A full UK driving license is essential If you are an ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you Salary: Circa £35,000 per annum, depending on experience (DOE). Part-time applications will also be considered, with reduced hours and a pro-rata salary. MCR Benefits: Pension 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate Professional development opportunities Free eye test voucher/ reclaim cost

Senior Project Manager - Residential New Build Bedford Who are we? MCR Property Group is a leading independent real estate investment and development company with a strong national presence, operating from offices in London, Manchester, Birmingham and Glasgow. The business focuses on the development of new-build and conversion residential and industrial projects, alongside the active management of a diverse commercial portfolio. With approximately 5,000 residential plots in its development pipeline and commercial and industrial assets exceeding £2 billion in value, MCR is entering an exciting phase of sustained growth and continues to expand its construction capability across the UK. Who are we looking for? MCR Property Group is currently seeking an experienced Senior Project Manager to join its London-based construction team, with day-to-day responsibility for a live site in Bedford. This is a key leadership role within a fast-paced and rapidly growing business, offering the opportunity to take full ownership of complex construction projects from pre-construction through to completion. For the right individual, this position provides genuine long-term career progression and the chance to play a pivotal role in delivering high-quality developments at scale. More about the role As our Senior Project Manager, you will be responsible for the successful planning, coordination and delivery of construction projects, ensuring they are completed safely, on programme, within budget and to the highest quality standards. You will lead all aspects of project planning, developing robust programmes, budgets and resource strategies, while managing and motivating site teams, subcontractors and suppliers to deliver consistently strong results. Full responsibility for managing subcontract packages throughout the build process will sit with you, alongside oversight of procurement, contract administration and cost control. You will take a hands-on approach to health and safety, ensuring full compliance with statutory requirements and internal standards at all times. The role will also involve managing the design process from RIBA Stage 3 through to Stage 6, working closely with consultants and internal stakeholders to ensure design intent, buildability and programme alignment are maintained. Maintaining exceptional quality standards will be central to your role, with a clear focus on regulatory compliance, defect prevention and continuous improvement across all construction activities. Cost and risk management form a critical part of the position, requiring proactive monitoring of budgets, identification of efficiencies and implementation of mitigation strategies to protect project outcomes. You will be expected to communicate confidently and regularly with internal stakeholders, consultants and senior management, providing accurate progress reporting and addressing issues decisively as they arise. You will report directly to the Construction Director and contribute to wider project and business objectives through strong leadership and commercial awareness. More about you The successful candidate will ideally hold a degree in construction management, engineering or a related discipline and will have proven experience operating as a Construction Project Manager on complex residential schemes, with high-rise experience strongly preferred. You will bring strong technical knowledge, confidence in the use of construction management software, and a pragmatic, solutions-focused approach to problem solving. Excellent communication skills and the ability to lead teams effectively in a live site environment are essential. Please note that this role is fully office-based and site-based, depending on project requirements, and does not offer hybrid or remote working options. If you are a driven and capable construction professional looking to take the next step with a business that is actively investing in its people and its pipeline, this is an outstanding opportunity to join MCR Property Group at a pivotal time in its growth

Senior Quantity Surveyor South of England Office & Site Based Salary - Negotiable Permanent Who are we MCR Property Group is a national real estate investment and development company with offices in London, Manchester, Birmingham and Edinburgh. The business focuses on residential and industrial new build alongside the strategic asset management of existing assets, with a current pipeline of approximately 7,000 residential plots and a commercial and industrial portfolio valued in excess of £2 billion. The role With significant expansion planned over the coming years, MCR is seeking an experienced Senior Quantity Surveyor to join its London-based development team and play a key role in delivering projects across the South of England. Our flagship new build project, based in Bedford, will be the main focal point. As our She Senior Quantity Surveyor, you will provide commercial leadership and take responsibility for the financial performance of assigned developments, ensuring projects are procured effectively and delivered on time and within budget. Reporting directly to the Construction Director, Commercial Director and the Board, the role offers a high level of visibility and involvement in strategic decision-making. The successful candidate will be responsible for preparing and presenting monthly commercial reports, cost forecasts and valuations, managing contract and subcontract packages, administering variations and supporting projects through to final account. They will work closely with Project Managers and fellow Quantity Surveyors across the business, contributing to procurement strategy, value engineering initiatives and ongoing cost control throughout the project lifecycle. About you Applicants should have a minimum of five years' experience working as a Quantity Surveyor across a range of project types and values, with a background gained at either a developer, main contractor or subcontractor. A strong understanding of subcontract procurement and construction commercial management is essential, along with experience in both pre- and post-contract administration, including cost planning, estimating, preparation of bills of quantities, tendering and procurement, valuations, final accounts and commercial reporting. Candidates should also demonstrate a broad understanding of construction processes, materials and building systems, be confident using Excel and other standard office software, and hold a full UK driving licence. MCR is looking for an individual who approaches challenges proactively, is comfortable acting as a sounding board for project teams and can provide clear, commercially sound solutions when issues arise. Strong interpersonal and negotiation skills are essential, along with the confidence to engage professionally with stakeholders at all levels of the business and supply chain. The role would suit someone who thrives in a fast-paced environment, values accountability and is motivated by the opportunity to play a visible role within a growing national developer. This is an excellent opportunity to join a highly active and ambitious organisation, work on high-profile residential and industrial developments, and build a long-term career within a business that offers genuine responsibility, progression and exposure to senior leadership from day one.

Credit Controller - Student Properties Location: Manchester, Ardwick (office Based) Duration: Permanent, full time Salary: £28,000 to £30,000 per annum Who are we? MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants. As we continue to grow, we are seeking a highly motivated and detail-oriented operational, support and commercial staff. About the role We are looking for an experienced Credit Controller with a skillset to manage the credit control function within our student division. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from our student tenants, maintaining accurate records, and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships. As part of our credit control team, you will monitor student accounts to ensure timely payment of rent and fees. You will communicate with students regarding outstanding balances and payment schedules, and review and analyse tenant payment histories and identify trends or issues. You will implement effective debt collection strategies to minimize arrears and make regular phone calls to tenants who are in arrears. Sending reminders, statements, and notices to tenants with overdue accounts will be part of your tenant portfolio management. You will also need to initiate legal actions or escalate cases to collection agencies when necessary. Maintaining accurate and up-to-date records of tenant accounts, payments, and correspondence is paramount, and you will be proficient in record keeping, and you will also prepare regular reports on the status of tenant accounts for management review. Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. This will make your role easier to manage. You will provide clear and courteous explanations of billing and payment matters, and have the skills and knowledge to negotiate and establish payment plans with tenants as needed. What you will need A relevant qualification in Finance, Accounting within a property arena preferred, or proven experience in property credit control or a similar role. Some knowledge of property management software and financial systems. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team. Key Skills and Expertise: Credit Control expertise Microsoft Office suite Excellent communication with a pleasant phone manner Stakeholder management Confident, articulate and good negotiation skills Any knowledge of StarRez, or similar (highly beneficial) CICM (Chartered Institute of Credit Management) or similar qualification in Finance, Accounting (preferred) Expertise within a student environment (desirable) Any language skills in Chinese (Mandarin, Cantonese, etc.) or Indian (Hindi, Punjabi, Gujarati, Kashmiri, etc.) (highly beneficial) Benefits: Salary of £33,000 to £35,000 per annum Pension 23 days' annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate. Professional development opportunities Free Gym Access

Head of Construction London South of England Residential, Commercial & Mixed-Use Developments Permanent About MCR Property Group MCR Property Group is one of the UK's leading independent real estate investment and development companies, with offices in London, Manchester, Birmingham and Glasgow. Our diverse portfolio spans residential, industrial and commercial assets, with a development pipeline exceeding 11,000 residential units and over 1,500 units currently on site or due to commence within the next 12 months. With a proven track record of delivering large-scale developments across the UK, we are entering an exciting period of growth and are seeking an experienced Head of Construction to join our London office. This is a unique opportunity to play a pivotal role in shaping and delivering major residential, commercial and mixed-use developments across the South of England. The Opportunity Reporting directly to the senior leadership team, the Head of Construction will lead the delivery of a significant portfolio of developments ranging from £1m to £250m GDV. Working closely with directors and internal stakeholders, you will oversee projects from initial concept through to completion, ensuring the successful delivery of schemes across all aspects of construction, design, programme and commercial performance. This position would suit an experienced construction leader from a client-side or consultancy background with a proven ability to manage multiple complex developments and lead high-performing teams. Key Responsibilities Provide strategic leadership across all current and future construction projects throughout the South of England. Take overall responsibility for the successful delivery of projects from acquisition and pre-construction through to completion and handover. Ensure developments are delivered safely, on programme and within budget while maintaining the highest standards of quality. Lead and develop construction teams across multiple sites, providing support, direction and mentorship. Work collaboratively with directors and internal teams to manage programme, design, technical and financial aspects of developments. Oversee procurement strategies and contractor performance to ensure efficient project delivery. Maintain strong relationships with consultants, contractors and external stakeholders. Drive a culture of excellence in health, safety, environmental and quality management across all projects. Ensure full compliance with statutory requirements, company procedures and industry best practice. Identify project risks and implement effective mitigation strategies to protect programme and commercial objectives. Support value engineering and innovation initiatives to maximise project performance and long-term asset value. About You Minimum of 10 years' construction experience with a strong track record delivering major projects valued in excess of £20m from inception through to completion. Previous experience within a client-side developer, consultancy or major contracting environment. Demonstrable experience managing multiple large-scale residential, commercial or mixed-use developments. Degree qualified in a construction-related discipline. Membership of RICS, CIOB or equivalent is desirable. In-depth understanding of CDM regulations and construction health and safety legislation. Comprehensive knowledge of Building Regulations, the Building Act, Town and Country Planning legislation and wider statutory requirements. Strong commercial awareness and experience managing programme, cost and quality performance. Exceptional leadership and stakeholder management skills with the ability to influence at all levels. Highly organised, commercially astute and capable of operating in a fast-paced development environment. Why Join MCR Property Group? This is an opportunity to join one of the UK's most active property developers at a time of significant growth. You'll have the autonomy and responsibility to influence landmark projects, work alongside experienced directors and play a key role in delivering a substantial pipeline of residential and mixed-use developments that will shape communities across the South of England.

Construction Project Director Bedford / Bedfordshire Permanent Site & Office Based Attractive salary & package About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with a strong UK presence and offices in London, Manchester, Birmingham, and Glasgow. Our core focus is residential and industrial development, alongside the active asset management of a diverse national portfolio. We currently control approximately 5,000 residential plots and a commercial and industrial portfolio valued in excess of £2 billion. We are entering a significant phase of growth and are seeking driven, capable individuals who want to grow with the business and contribute to the delivery of high-quality schemes across the UK. The Role We are currently seeking an experienced Construction Project Director to join MCR Property Group on a major scheme based in Bedfordshire. This is a senior, site-focused role offering the opportunity to take full ownership of project delivery within a fast-paced, highly active development business. You will be sited-based 4 days a week, with 1 day in the London office. This position is ideal for a commercially minded construction leader who thrives on responsibility, enjoys building and leading high-performing teams, and wants to play a key role in delivering complex residential-led developments for a growing national developer. As Construction Project Director, you will assume full responsibility for the successful planning, management, and delivery of the project from pre-construction through to completion. Reporting directly to the Construction Director, you will lead all aspects of site delivery, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. You will oversee the development of comprehensive project programmes, including timelines, budgets, and resource planning, while building and managing a strong on-site and consultant team. This includes full responsibility for subcontractor procurement, management of all subcontract packages, and coordination of suppliers throughout the build process. The role will involve overseeing the design process from RIBA Stage 3 through to Stage 6, ensuring design intent is maintained while supporting efficient, buildable solutions. You will maintain rigorous quality control procedures, uphold health and safety standards at all times, and ensure full compliance with statutory requirements, building regulations, and company policies. Commercially, you will closely monitor project budgets, manage costs, assess risk, and identify opportunities to add value without compromising quality or programme. You will be responsible for managing project risk registers, resolving issues as they arise, and maintaining clear, consistent communication with internal and external stakeholders, providing regular progress updates and reports. Requirements The successful candidate will have proven experience operating at senior project or project director level within residential development, with a strong track record of delivering complex schemes, ideally including high-rise residential projects. A degree in construction management, engineering, or a related discipline is preferred. You will bring strong leadership capability, excellent commercial awareness, and the confidence to make clear, decisive decisions. Experience using construction management software and systems is essential, alongside exceptional communication and stakeholder management skills. Please note that this role is office- and site-based. We do not offer hybrid or remote working options for this position.

Buyer - Construction division Manchester Permanent Who are we MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments, alongside the management of a diverse portfolio that includes approximately 5,000 residential plots and commercial and industrial assets exceeding £2 billion in value. We are entering an exciting phase of expansion and are looking for bright, personable, and self-driven individuals with a genuine passion for the property and construction sector. This is a fantastic time to join the business and become part of a team that is truly committed to growth, quality, and long-term success. The requirement We're currently seeking a Construction Buyer to join our Manchester office, specialising in construction procurement across our development projects. This is an exciting opportunity to become part of a fast-paced and thriving business, offering genuine opportunities for growth and long-term career development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we would love to hear from you. In this role, you will be responsible for pricing materials and plant at tender stage for new projects and supplying accurate and competitive cost information to the wider project team. You will identify, source, and build strong working relationships with reliable suppliers, creating and maintaining a robust database of preferred vendors while ensuring key relationships are effectively managed. You will work closely with the accounting function to place material purchase orders and manage associated invoices, while also supporting other departments by assisting with procurement queries and packages to help identify potential cost savings. The role will involve both direct and indirect procurement, with opportunities to suggest and implement improvements to systems, processes, and overall efficiency. You will also be expected to undertake any other reasonable duties as requested by your line manager. About you The successful candidate will be able to build and maintain productive relationships with colleagues, stakeholders, and suppliers, and will be confident negotiating to secure the best possible pricing, payment terms, and rebates. You will be analytical and numerically strong, with proven problem-solving ability and a high level of commercial awareness. Strong time management skills are essential, along with the ability to prioritise workloads, meet targets, and perform effectively under pressure, including in time-sensitive or challenging situations. A keen eye for detail and a commitment to accuracy are critical, and previous experience within construction and facilities procurement would be highly desirable. In return, MCR offers a competitive benefits package including 23 days' annual leave plus bank holidays, increasing by one day for each completed year of service up to a maximum of 25 days, your birthday off as an additional day's leave, a relaxed dress-down policy on Fridays, and a free annual eye test voucher

Chief Executive Officer / Group Managing Director Hospitality Platform 3-5 Star Portfolio Central London UK & European Expansion Location: London The Mandate We are seeking a commercially astute and strategically driven CEO / Group Managing Director to lead and scale an established hospitality platform comprising five operating assets in Central London. The portfolio spans 3-, 4- and 5-star properties, offering a diversified operating base and strong foundations for growth. The next phase of the business requires a leader capable of driving operational performance across the existing estate while executing a disciplined expansion strategy across the UK and selected European markets. This is a full platform leadership role with responsibility for strategy, performance and growth. The Opportunity Reporting to the Board, you will have full accountability for: Defining and executing the medium-term growth strategy Driving EBITDA expansion and asset-level performance Institutionalising systems, reporting and governance Leading acquisitions, developments and strategic partnerships Building a scalable operating structure to support UK and European expansion Core Responsibilities Strategic & Corporate Leadership Develop and implement a 3-5-year platform strategy Lead capital allocation and investment decisions Act as principal interface with shareholders and external stakeholders Establish clear governance and performance frameworks Operational & Financial Performance Full P&L responsibility across all assets Optimise RevPAR, ADR, GOP and EBITDA performance Oversee revenue management, distribution, sales and marketing strategy Drive cost control, operational efficiency and margin enhancement Brand & Asset Positioning Oversee positioning across 3-5-star segments Ensure consistency in service standards and guest experience Align asset-level strategies with overall platform objectives Leadership & Culture Build and lead a high-performing executive and property-level team Embed accountability, data-led decision-making and commercial discipline Develop organisational capability to support international growth Candidate Profile Proven CEO, Group MD or senior regional leadership experience within a multi-site hotel platform Strong background across 3-5-star assets Experience operating in gateway cities (London experience advantageous) Demonstrable track record of scaling hospitality businesses Strong financial fluency and investor credibility Strategic thinker with hands-on operational capability Minimum 10-15 years senior leadership experience within multi-site hospitality environments Demonstrated ability to build high-performance cultures and attract senior talent Track record of delivering measurable enterprise value growth across hospitality assets Experience engaging with institutional investors, boards and capital partners Proven experience leading hotel rebranding initiatives and asset refurbishment programmes The Offer Established Central London platform Clear UK & European growth mandate Direct strategic influence and enterprise value creation Competitive base salary with performance-related incentive aligned to growth Executive compensation package commensurate with experience, including performance-linked incentives

Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.

Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).

We are recruiting for a Construction Management Accountant to join our Manchester team! Due to continued growth an exciting opportunity has arisen with an opening to join our successful and expanding construction finance team based at our head office in Ancoats, Manchester. We are looking for a forward thinking, commercially astute individual who is willing to roll their sleeves up and not be afraid click apply for full job details