Personnel Solutions (Midlands) Ltd

Personnel Solutions is looking for a personable and organised Customer Service/Service Advisor to joining our client who is are an established Automotive dealership on a part-time, permanent basis. The ideal candidate will be experienced within a customer-facing environment, friendly and have good communication skills. Hours- 8.30am-5.30pm Monday, Tuesday and Friday. Up to 30k pro-rate depending on experience Responsibilities Scheduling services and mots Communicating with technicians Greeting customers and keeping them updated Ensuring internal systems are kept up to date Providing outstanding customer service Identify opportunities for upselling products or services to enhance customer experience. Collaborate with team members to improve processes and share best practices. Handle complaints and provide appropriate solutions in a timely manner. Ensure adherence to company policies and procedures while delivering excellent service. Experience within the automotive industry is not required but must have experience within a customer facing position. To apply for the Service Advisor position, please do so online and a member of the team will be in touch!

Personnel solutions is seeking a highly organised and detail-oriented Administrator to join our client in Gloucester. The successful candidate will play a crucial role in ensuring the smooth operation of the office by providing essential administrative support to the transport department. This position requires a proactive individual with strong computer skills and excellent phone etiquette, who can manage various tasks efficiently. Hours - Monday to Friday Flexibility around core office hours 45 hours per week Duties Provide administrative support to ensure efficient operation of the transport department Manage phone calls and correspondence, ensuring professional communication at all times Perform data entry and maintain accurate records Support with compliance Organise and schedule appointments, meetings, and events as required Prepare documents, reports, and presentations as needed Collaborate with team members to support various projects and initiatives Requirements Transport Admin experience is highly desirable Proficiency in Microsoft Office Suite Strong attention to detail for accurate data entry Excellent organisational skills with the ability to prioritise tasks effectively Demonstrated clerical experience with a focus on maintaining confidentiality and professionalism To apply for the Transport Admin role, please do so online and a member of the team will be in touch! COMJOB

Personnel Solutions are recruiting for a Transport Manager to join their client in Leicestershire (LE12). The successful candidate will be joining a new transport team as the business are bringing their haulage and transport operations in-house. This is a fantastic opportunity to help manage a new team and be part of an exciting time for this particular business. This position involves managing logistics, ensuring efficient supply chain processes, and leading a team to deliver exceptional customer service. The ideal candidate will possess strong leadership qualities and demonstrate effective communication skills to liaise with various stakeholders. Hours - 8.30am - 5pm Monday to Friday (an element of flexibility is require) Up to 50k doe National CPC required as will be required to go on company O License. Responsibilities Oversee daily transport operations, ensuring timely and efficient delivery of goods. Manage logistics and supply chain activities to optimise performance and reduce costs. Lead and develop the transport team, fostering a culture of excellence and accountability. Coordinate with drivers to ensure compliance with regulations and safety standards. Maintain accurate records of transportation activities using Microsoft Office applications. Develop and implement strategies for improving customer service in transport operations. Monitor vehicle maintenance schedules and ensure fleet compliance with legal requirements. Collaborate with other departments to align transport activities with overall business objectives. Skills Proven management experience within a transport or logistics environment. Strong driving knowledge and understanding of transportation regulations. Proficiency in logistics and supply chain management principles. Advanced computer literacy, including Microsoft Word, Excel, Outlook, and general IT skills. Excellent organisational skills to manage multiple tasks effectively. Strong leadership capabilities to motivate and guide team members. Exceptional communication skills in English for clear interaction with clients and colleagues. A commitment to delivering high-quality customer service at all times. To apply for this Transport Manager position, please do so online and a member of the team will be in touch!