Personnel Solutions (Midlands) Ltd

This is a customer service based role within a transport office, if you have experience in a transport office this would be an advantage. Experience with Microsoft office Word/Excel etc is essential. Duties will include- Taking calls from drivers ref delivery issues/restrictions Liaising with the clients customer service team on email and phone calls ref delivery issues. Collating all delivery PODS from all company depots Ensuring all PODS are received back and completed in full/correctly. Liaise with drivers Control of the company paperwork - archive, log and monitoring this to destroy paperwork as and when required. Working on own initiative alone, as well as part of a team. Good time management Producing monthly reports for Customer service manager. General support within the team. Hours for this role are (Apply online only) Monday- Friday. Candidates must be available to start on Monday 23rd Feb 2026. THIS IS AN ONGOING TEMPORARY ROLE THAT WILL BE ONGOING UNTIL APRIL 2026.

Personnel Solutions are looking for a dynamic and results-driven Sales Executive to join our client in Mansfield NG19. The ideal candidate will be responsible for driving sales growth by identifying approaching business opportunities and building strong relationships with clients. This role requires excellent communication skills, a passion for sales, and the ability to work collaboratively within a team. Hours/Pay - Monday-Friday 9am-5pm Basic Salary 26k- 28k Earnings can reach 400k+ with commission Duties Develop and implement effective sales strategies to achieve company targets. Identify and pursue new business opportunities through cold calling, and telemarketing. Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty. Conduct market research to identify trends and potential areas for growth. Collaborate with the internal teams to maximise growth Maintain accurate records of sales activities and client interactions in company CRM Experience Ideally have a proven sales background Ability to utilise internal CRMs Strong negotiation skills with the ability to engage potential customers effectively. Excellent verbal and written communication skills, with the ability to articulate ideas clearly. A proactive approach to problem-solving and the ability to work independently as well as part of a team. A passion for sales and a drive to exceed targets will set you apart in this role. To apply for this role, please do so online and we will be in touch! COMJOB

Personnel Solutions are looking for a motivated and detail-oriented Parts Advisor to join our client in Worksop, S80. The ideal candidate will play a crucial role in ensuring the smooth operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. The position will also involve carrying out deliveries to customers as and when needed. Hours - 9am - 6pm Monday to Friday Every other Saturday morning until 12pm 28k - 30k Duties Parts delivery to customers Answering phones and taking orders Putting stock away Receiving stock on system Ordering stock from 3rd party supplies and processing paperwork Carrying out daily stock checks Keeping Parts department clean and tidy Sending old units back to manufacture Requirements Proven experience in a similar role within the automotive or retail sector is preferred Strong organisational skills. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work collaboratively within a team while also being self-motivated. A keen attention to detail to ensure accuracy in all aspects of the role. To apply for the Parts Advisor role, please do so online and we will be in touch! COMJOB

We are recruiting for a Key Account Coordinator on a permanent basis. You will be responsible for dealing with inbound and outbound calls from customers, suppliers and engineers. You will be required to organise and facilitate exceptional customer service to our clients, allocating jobs to engineers and raising invoices as well as looking after key accounts reporting. Main Activities Duties: Assisting with the organisation of all servicing & maintenance of our products and services You will be required to use the company management system to create jobs, allocate engineers and liaising with operational teams Responsible for raising Invoices and issuing all paperwork to customers You will be allocated key accounts and will be required to maintain all paperwork and communication You will be expected to communicate closely with both clients and the management team. Build customer relationships in order to fully understand their needs Requirements and Qualifications : You will be determined, ambitious and willing to learn You must be good at multi-tasking and dealing with enquires via email and telephone You will be IT Literate and be capable of using a variety of different systems You should have excellent communication skills and be capable of providing quality and timely feedback on your service reports and findings to both the client and the office. You must be organised and able to follow processes An excellent telephone manner is key to this role Candidates from a similar background will be highly considered. Hours are Monday- Friday 8am- 4pm/ 9am- 5pm.

Personnel Solutions are looking for a dedicated and detail-oriented Parts/Customer Service Advisor to join our client in Bilsthorpe, NG22. The ideal candidate will play a crucial role in ensuring the efficient operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. This position requires strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of service. Hours/Salary Monday - Friday 8.30am-5pm Every other Saturday 8.30am-1pm 28.5k - 32k Responsibilities Assist customers in identifying and sourcing the correct parts for their needs. Maintain accurate inventory records, ensuring all parts are properly logged and accounted for. Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette. Collaborate with team members to ensure timely processing of orders and deliveries. Utilise Excel for tracking inventory levels and generating reports as needed. Provide multilingual support to customers when necessary, enhancing the overall customer experience. Organise the parts department to ensure a clean and efficient workspace. Stay updated on new products and industry trends to provide knowledgeable assistance. Requirements Proven experience in a similar role within the automotive or related industry is preferred. Strong organisational skills with the ability to maintain accurate records. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work effectively in a fast-paced environment while maintaining attention to detail. A proactive attitude towards problem-solving and a willingness to learn new skills. To apply for this role, please do so online and we will be in touch!

Personnel Solutions are recruiting for a Transport Manager to join their client in Leicestershire (LE12). The successful candidate will be joining a new transport team as the business are bringing their haulage and transport operations in-house. This is a fantastic opportunity to help manage a new team and be part of an exciting time for this particular business. This position involves managing logistics, ensuring efficient supply chain processes, and leading a team to deliver exceptional customer service. The ideal candidate will possess strong leadership qualities and demonstrate effective communication skills to liaise with various stakeholders. Hours - 8.30am - 5pm Monday to Friday (an element of flexibility is require) Up to 50k doe National CPC required as will be required to go on company O License. Responsibilities Oversee daily transport operations, ensuring timely and efficient delivery of goods. Manage logistics and supply chain activities to optimise performance and reduce costs. Lead and develop the transport team, fostering a culture of excellence and accountability. Coordinate with drivers to ensure compliance with regulations and safety standards. Maintain accurate records of transportation activities using Microsoft Office applications. Develop and implement strategies for improving customer service in transport operations. Monitor vehicle maintenance schedules and ensure fleet compliance with legal requirements. Collaborate with other departments to align transport activities with overall business objectives. Skills Proven management experience within a transport or logistics environment. Strong driving knowledge and understanding of transportation regulations. Proficiency in logistics and supply chain management principles. Advanced computer literacy, including Microsoft Word, Excel, Outlook, and general IT skills. Excellent organisational skills to manage multiple tasks effectively. Strong leadership capabilities to motivate and guide team members. Exceptional communication skills in English for clear interaction with clients and colleagues. A commitment to delivering high-quality customer service at all times. To apply for this Transport Manager position, please do so online and a member of the team will be in touch!