Zero Surplus

Ecommerce Specialist Premium Consumer Brands Hybrid (Cambridge) We're delighted to be working exclusively with an established and highly respected distributor of premium domestic appliances and housewares, seeking an experienced Ecommerce Specialist to join their growing, in-house marketing team.With over 40 years of success in the UK market, this business partners with a carefully curated portfolio of premium, design-led brands. These brands are represented across major national retailers, independent and commercial channels, as well as direct-to-consumer platforms. If you're a commercially minded digital marketer with ecommerce exposure, take pride in driving sales and want to continue to build your ecommerce career this is the opportunity for you. Key responsibilities include: Develop strategic sales plans each period (quarter/year). Track and analyse key performance metrics such as conversion rates, average order value and website traffic to support strategic trading decisions. Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock. Oversee website content strategy and daily operations of one or more ecommerce sites, ensuring product listings, content and merchandising are accurate and aligned with brand guidelines. Collaborate with the Marketing team to manage product uploads and digital content to optimise website performance and CRO. Manage the scheduling and publishing of all digital promotional calendars, ensuring alignment with campaigns, seasonal priorities and product development. Coordinate with operations and customer service teams to ensure exceptional customer experiences. You will have: 2-3 years of experience in a similar ecommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behaviour and performance indicators. Understanding of SEO and experience implementing content updates to improve rankings. Strong understanding of Shopify (or similar CMS) and confident with tools like Google Analytics. Excellent attention to detail, with strong communication and organisational skills. A proactive team player with a keen interest in digital trends. This role requires a minimum of 3 days per week in modern offices located just north of Cambridge, with excellent transport links. With industry-leading uncapped profit share scheme, contributory pension, death in service cover, 25 days' annual leave and staff discounts, there is no better time to join this fast growing and very successful organisation.Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

CRM & Digital Marketing Lead Harlow, Essex Hybrid (3 days office-based) We're working with a leading premium interior design and lighting brand based in Essex, currently seeking a CRM & Digital Marketing Lead to join their international marketing team in Harlow. This is a highly regarded global business, known for its creativity, innovation, and commitment to brand excellence. This is a senior, hands-on digital marketing role with a primary focus on international email marketing and CRM, while also providing opportunities to contribute to social media, content, SEO, PPC, and wider brand marketing initiatives. It's an excellent opportunity for an ambitious marketer looking for autonomy, responsibility, and the chance to lead strategic digital activity across multiple channels. The Role As CRM & Digital Marketing Lead, you will take ownership of the international email marketing strategy, working closely with senior marketing stakeholders to drive engagement, campaign performance, and brand visibility. While email marketing and CRM are central to the role, there is scope to contribute to social media, content, and other digital channels as the role evolves. You will be responsible for: Leading the international email marketing strategy, including campaign planning, automation workflows, triggered campaigns, and journey mapping within Microsoft Dynamics Customer Insights - Journeys Analysing campaign performance, providing insights, and optimising activity to improve engagement and ROI Collaborating with senior marketing stakeholders to develop messaging, creative assets, and campaign strategy Supporting social media content, day-to-day community management, and wider digital marketing initiatives (SEO, PPC) over time Managing marketing collateral, presentations, and merchandise for sales teams, partners, and international events Working with internal teams and external agencies to deliver campaign assets and content Assisting with campaign reporting, case studies, and awards submissions Ensuring CRM and data compliance is maintained across all campaigns and communications Given the global nature of the business, the role involves regular collaboration with international teams and distribution partners, as well as hands-on coordination of marketing materials for exhibitions and events worldwide. About You 2-3 years' experience in email marketing and CRM management, ideally in an international B2B or relevant B2C environment Strong analytical skills with the ability to interpret data, optimise campaigns, and make strategic recommendations Familiarity with Microsoft Dynamics Customer Insights - Journeys is advantageous but not essential Highly organised, proactive, and comfortable managing multiple projects and stakeholders Interest in contributing to wider digital marketing initiatives, including social media, SEO, and PPC Confident and collaborative, able to lead strategy and guide decision-making within a busy marketing environment Why Apply? This is a unique opportunity to step into a role with autonomy, strategic influence, and scope for growth across multiple digital channels, with email marketing at the core. You'll take ownership of key channels, develop your skillset across brand and B2B marketing, and play a central role in delivering impactful campaigns. The role offers hybrid working (3 days per week in the office following onboarding) and an excellent benefits package, including private medical options, bonus, enhanced parental benefits, sabbatical, and more. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

We're working exclusively with an established, global home interiors organisation currently seeking an an Assistant Supply Chain/Procurement Manager to join their Supply Chain & Operations team. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Assistant Supply Chain/Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Are you an ambitious, self-motivated individual who thrives on building relationships and uncovering new opportunities? A growing and successful organisation within the industrial supply sector is looking for a driven Sales Executive to join its expanding team. This is an excellent opportunity for someone who enjoys meeting new people, developing business opportunities and playing a key role in a company's continued growth. In this role, you will be responsible for identifying and developing new business while maintaining strong, long-term relationships with customers. You will research potential prospects, generate leads and engage with both new and existing clients through phone, email and face-to-face communication. Your ability to understand customer needs and provide tailored solutions will be key to building trust and delivering a high standard of service. As a central part of the sales team, you will manage the full sales process from initial contact through to quotation, proposal and closing the deal. You will also handle customer enquiries, respond to questions and ensure that any issues are resolved professionally and efficiently. Using CRM and sales software systems, you will maintain accurate customer records and monitor your pipeline while working toward achievable monthly sales targets. This opportunity would suit someone who is confident, proactive and motivated by results. The ideal candidate will be comfortable communicating with a wide range of people and capable of presenting solutions clearly and professionally. Some previous sales experience is beneficial and individuals with the right attitude, enthusiasm and willingness to learn will be strongly considered. A background in higher education or college study may be advantageous but is not required. The role offers a competitive salary based on individual skills and experience, as well as an uncapped bonus scheme on everything you bill. The successful candidate will be set realistic and achievable sales targets, providing an excellent opportunity to grow earnings as performance improves. Whilst a drivers license is not essential, there will be requirements to meet potential new customers/clients. Due to the location of the Essex based office, this role is commutable from Basildon, Chelmsford, Wickford, Rayleigh, South Woodham Ferrers, Maldon, Southend, Billericay and Great Baddow.

We're working exclusively with an established, global home interiors organisation currently seeking a Junior Procurement Manager to join their Supply Chain & Operations team. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Junior Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

CRM & Digital Marketing Lead Harlow, Essex Hybrid (3 days office-based) We're working with a leading premium interior design and lighting brand based in Essex, currently seeking a CRM & Digital Marketing Lead to join their international marketing team in Harlow. This is a highly regarded global business, known for its creativity, innovation, and commitment to brand excellence. This is a senior, hands-on digital marketing role with a primary focus on international email marketing and CRM, while also providing opportunities to contribute to social media, content, SEO, PPC, and wider brand marketing initiatives. It's an excellent opportunity for an ambitious marketer looking for autonomy, responsibility, and the chance to lead strategic digital activity across multiple channels. The Role As CRM & Digital Marketing Lead, you will take ownership of the international email marketing strategy, working closely with senior marketing stakeholders to drive engagement, campaign performance, and brand visibility. While email marketing and CRM are central to the role, there is scope to contribute to social media, content, and other digital channels as the role evolves. You will be responsible for: Leading the international email marketing strategy, including campaign planning, automation workflows, triggered campaigns, and journey mapping within Microsoft Dynamics Customer Insights - Journeys Analysing campaign performance, providing insights, and optimising activity to improve engagement and ROI Collaborating with senior marketing stakeholders to develop messaging, creative assets, and campaign strategy Supporting social media content, day-to-day community management, and wider digital marketing initiatives (SEO, PPC) over time Managing marketing collateral, presentations, and merchandise for sales teams, partners, and international events Working with internal teams and external agencies to deliver campaign assets and content Assisting with campaign reporting, case studies, and awards submissions Ensuring CRM and data compliance is maintained across all campaigns and communications Given the global nature of the business, the role involves regular collaboration with international teams and distribution partners, as well as hands-on coordination of marketing materials for exhibitions and events worldwide. About You 2-3 years' experience in email marketing and CRM management, ideally in an international B2B or relevant B2C environment Strong analytical skills with the ability to interpret data, optimise campaigns, and make strategic recommendations Familiarity with Microsoft Dynamics Customer Insights - Journeys is advantageous but not essential Highly organised, proactive, and comfortable managing multiple projects and stakeholders Interest in contributing to wider digital marketing initiatives, including social media, SEO, and PPC Confident and collaborative, able to lead strategy and guide decision-making within a busy marketing environment Why Apply? This is a unique opportunity to step into a role with autonomy, strategic influence, and scope for growth across multiple digital channels, with email marketing at the core. You'll take ownership of key channels, develop your skillset across brand and B2B marketing, and play a central role in delivering impactful campaigns. The role offers hybrid working (3 days per week in the office following onboarding) and an excellent benefits package, including private medical options, bonus, enhanced parental benefits, sabbatical, and more. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

We're working exclusively with an established, global home interiors organisation currently seeking a Junior Procurement Manager to join their Supply Chain & Operations team on a 12 month contract. This is a well-regarded business within its specialist sector, known for its strong operational standards, collaborative culture, and focus on delivering high-quality products globally. This is a varied, hands-on procurement role with a strong focus on coordinating New Product Introduction (NPI) and project-based purchasing activity. It's an excellent opportunity for someone looking to develop their career in procurement and supply chain within a fast-paced, international environment, working closely with internal teams and global manufacturing partners. The Role As Junior Procurement Manager, you will be responsible for coordinating procurement activities related to new product launches and project-based orders, ensuring products are manufactured and delivered in line with agreed timelines. You will work closely with cross-functional teams including Product Management, Engineering, Quality, Customer Service, and international suppliers to ensure smooth order progression, identify risks, and support successful product launches. You will be responsible for: Managing end-to-end processing of project and new product orders, from order placement through to shipment Coordinating closely with internal stakeholders and suppliers to manage timelines, priorities, and constraints Tracking order progress including samples, tooling, first production runs, and inspections Monitoring delivery timelines, proactively identifying risks, and supporting resolution to prevent delays Maintaining accurate order and delivery data within internal systems and providing status updates to stakeholders Acting as a key procurement contact for new product and project activity across multiple departments Collaborating with international manufacturing partners to ensure deadlines and supply requirements are met Supporting supply risk assessments and contributing to mitigation planning Providing regular reporting, updates, and exception management to support operational performance Supporting process improvements, operational projects, and departmental reporting requirements Given the global nature of the organisation, the role involves regular collaboration with international suppliers and cross-functional internal teams, offering excellent exposure to end-to-end supply chain operations. About You You'll have experience in a procurement, purchasing, supply chain, order management, or operations support role, or strong administrative experience within an operational environment. You'll be highly organised, detail-focused, and proactive, with the ability to manage multiple priorities and communicate effectively with both internal stakeholders and external suppliers. You will ideally have: Experience in procurement, supply chain, purchasing, or order coordination Strong Excel skills, including pivot tables and lookup functions Excellent organisational skills and attention to detail Strong communication and stakeholder coordination abilities A proactive approach to tracking orders and managing timelines Problem-solving skills and a continuous improvement mindset The ability to work collaboratively within a team environment Experience supporting new product introduction, project coordination, or working with international suppliers would be beneficial but is not essential. Why Apply? This is a fantastic opportunity for someone looking to build or develop their career in procurement within a global organisation. You'll gain hands-on experience supporting new product launches, working with international suppliers, and contributing to critical supply chain operations. The role offers hybrid working, career development opportunities, and the chance to work within a collaborative and supportive team environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Our client is a leading and well-respected B2B services business and due to continued growth and strong sales figures, they are looking to add a Credit Controller to their team. The company operates nationwide and are working hard to position themselves as the top service provider in the area. The postholder will play a crucial role in managing the accounts receivable and maintaining healthy cash flow. Your primary responsibilities will include: Monitoring and managing overdue accounts - Communicating with clients to ensure timely payments - Resolving any invoice discrepancies and customer inquiries - Processing credit applications and conducting credit checks - Maintaining accurate records of all transactions and interactions - Collaborating with the finance team to develop payment plans and reporting. Key Requirements: Previous experience as a Credit Controller or in a similar financial role Strong understanding of credit and collections processes Excellent communication and negotiation skills Proficiency in accounting software and Microsoft Office Suite Highly organised with a keen eye for detail Ability to work independently and as part of a team This is a fantastic opportunity to work for a continuously growing company, alongside a hard-working and supportive team. This role would suit a bright and friendly team player with a can-do attitude. You will be office-based for the first 2-3 weeks to meet the team and get up to speed with how they work. Once this period is complete, you will be fully home-based. Due to the location of the office, this role is commutable from the following areas: Downham Market, Kings Lynn, Long Sutton, Wisbech, Castle Acre, Swaffham, Fakenham and Holbeach. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Product Manager - Lighting Are you an analytical and commercially minded product manager? Do you enjoy seeking out market opportunities and creating business cases? Do you take pride in problem solving, to ensure your portfolio is successful? If sounds like you then we have a fantastic opportunity to discuss. Leading the product management function for the commercial lighting division of a world leading brand. Applicants must have either existing product management experience in the lighting sector, or product management/NPD experience from the commercial interior fit out/construction industry. You will be responsible for both the effective management of the existing portfolio, but with a real key focus on NPD. Scoping opportunities for ranges and working in conjunction with both pricing and product engineering/concept to take opportunities through to fruition. Outside of NPD this will be a standard PM role, where you will mange the full lifecycle in and out. Day to day your key responsibilities will be: Product portfolio management & product roadmap strategy for the commercial sector NPS/Product innovation - specifying and delivering new products/value propositions/credible business cases. Competitor insight & research Customers engagement both in the UK and internationally to develop qualitative market insights Working closely with the Sales and Marketing teams for launch campaigns Presenting new products to internal teams and international partners ahead of official launch as well as providing thorough training on features and benefits. This is a fantastic opportunity to be responsible for the commercial division at one of the worlds leading lighting companies, with fantastic ranges being developed every year to meet demand, and displayed at some of the most fantastic interior design/commercial design shows around the world. The position is suitable for both upcoming and established product professionals from lighting/fit out, provided you have the right approach and attitude. The position is hybrid based out of Harlow 3 days per week, and comes with an extensive generous benefits package. This company is easily commutable from locations such as Bishops Stortford, Harlow, Cambridge, St. Albans, Chelmsford, Cheshunt, Hertford, Enfield, London and Welwyn Garden City. Zero Surplus is East Anglia's premier commercial recruitment specialist, based just outside Cambridge we source commercial staff for small and international consumer & retail businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding textboxes or images, as this can affect the consultant's job matching process and therefore your details may not be picked up for a role. If you don't have a up to date CV please just give us a ring for a confidential chat via the number on our website. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy