Clinical Product Manager (Healthcare / Medical Devices) We're working exclusively with a global leading healthcare organisation, with offices globally and headquartered in the UK, seeking to recruit a Clinical Product Manager to act as the strategic owner of a specialist product portfolio. This role serves as the subject matter expert for a defined clinical area, driving product strategy, innovation and lifecycle decisions through deep clinical, market and commercial insight. You will be responsible for talking to existing customers, delivery product strategy, working with R&D / Marketing / Key Opinion Leaders and OEM's in order to drive product innovation and lobby for guideline changes and lead international trends. To be successful in this role, you will need to be autonomous, have experience working within a commercial clinical field and be a people person. There will be a fair amount of international travel involved, seeing both customers and representing the business at exhibitions, shows and forums. This is a growth role, with a company that boasts an extensive benefits package and highly competitive salary. You will be working out of the HQ near Cambridge up to 3 days a week when not seeing customers or travelling. Key Responsibilities Develop and maintain deep clinical, market and product expertise within a defined specialty area Monitor emerging clinical practices, research, technologies and healthcare trends Conduct ongoing market and competitor analysis (including unmet needs, pricing, regulatory and technical trends) Act as the internal clinical reference point for product, technical and functional queries Translate clinical insights into product roadmaps, innovation initiatives and strategic planning Identify opportunities for portfolio expansion and new product development Collaborate with regional and global teams to gather and interpret market intelligence Build and maintain relationships with clinicians, key opinion leaders (KOLs) and research partners Contribute to clinical evaluations, site visits and product feedback programmes Represent the organisation at conferences, events and professional meetings Engage directly with healthcare professionals through hospital visits and customer interactions Deliver internal and external presentations, training sessions, webinars and educational content Support the development of clinical, technical and marketing materials Skills & Experience Strong understanding of clinical workflows, infection prevention practice and device applications Ability to interpret and communicate technical and scientific information clearly Proven ability to translate clinical insight into product and commercial strategy Confident in analysing market data and shaping evidence-based recommendations Excellent verbal and written communication skills Strong stakeholder engagement and relationship-building ability Comfortable influencing cross-functional teams without direct authority Qualifications Degree in life sciences, healthcare, bioengineering, or a related discipline Minimum 5+ years' experience in a clinical or regulated healthcare environment Experience within infection prevention, medical devices or closely related fields Commercial exposure within roles such as product management, marketing, sales support, or clinical-facing functions Proven experience working directly with clinical stakeholders and customers Professional development or certifications in product management or healthcare disciplines (desirable) This is a significantly important role, within a high-growth organisation that boasts a focus on staff happiness and retention, as well as industry leading and a highly commended product portfolio - if you are a driven, medical or clinical product manager, or have worked in a commercial role within these fields, apply today! Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Feb 01, 2026
Full time
Clinical Product Manager (Healthcare / Medical Devices) We're working exclusively with a global leading healthcare organisation, with offices globally and headquartered in the UK, seeking to recruit a Clinical Product Manager to act as the strategic owner of a specialist product portfolio. This role serves as the subject matter expert for a defined clinical area, driving product strategy, innovation and lifecycle decisions through deep clinical, market and commercial insight. You will be responsible for talking to existing customers, delivery product strategy, working with R&D / Marketing / Key Opinion Leaders and OEM's in order to drive product innovation and lobby for guideline changes and lead international trends. To be successful in this role, you will need to be autonomous, have experience working within a commercial clinical field and be a people person. There will be a fair amount of international travel involved, seeing both customers and representing the business at exhibitions, shows and forums. This is a growth role, with a company that boasts an extensive benefits package and highly competitive salary. You will be working out of the HQ near Cambridge up to 3 days a week when not seeing customers or travelling. Key Responsibilities Develop and maintain deep clinical, market and product expertise within a defined specialty area Monitor emerging clinical practices, research, technologies and healthcare trends Conduct ongoing market and competitor analysis (including unmet needs, pricing, regulatory and technical trends) Act as the internal clinical reference point for product, technical and functional queries Translate clinical insights into product roadmaps, innovation initiatives and strategic planning Identify opportunities for portfolio expansion and new product development Collaborate with regional and global teams to gather and interpret market intelligence Build and maintain relationships with clinicians, key opinion leaders (KOLs) and research partners Contribute to clinical evaluations, site visits and product feedback programmes Represent the organisation at conferences, events and professional meetings Engage directly with healthcare professionals through hospital visits and customer interactions Deliver internal and external presentations, training sessions, webinars and educational content Support the development of clinical, technical and marketing materials Skills & Experience Strong understanding of clinical workflows, infection prevention practice and device applications Ability to interpret and communicate technical and scientific information clearly Proven ability to translate clinical insight into product and commercial strategy Confident in analysing market data and shaping evidence-based recommendations Excellent verbal and written communication skills Strong stakeholder engagement and relationship-building ability Comfortable influencing cross-functional teams without direct authority Qualifications Degree in life sciences, healthcare, bioengineering, or a related discipline Minimum 5+ years' experience in a clinical or regulated healthcare environment Experience within infection prevention, medical devices or closely related fields Commercial exposure within roles such as product management, marketing, sales support, or clinical-facing functions Proven experience working directly with clinical stakeholders and customers Professional development or certifications in product management or healthcare disciplines (desirable) This is a significantly important role, within a high-growth organisation that boasts a focus on staff happiness and retention, as well as industry leading and a highly commended product portfolio - if you are a driven, medical or clinical product manager, or have worked in a commercial role within these fields, apply today! Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Head of Online Trade We are seeking an experienced Head of Online Trade to lead and accelerate revenue growth across all online channels. This senior role owns the online trading strategy, budget, and performance, ensuring that marketing, website optimisation, and channel development work together to deliver sustainable, profitable growth. You will lead the online trading function, manage internal teams and external partners, and provide clear, data-led reporting to senior leadership and board-level stakeholders. The Role You will be responsible for defining and delivering the online revenue strategy, driving sustainable growth across all digital channels. This includes maximising sales, conversion rates, and profitability through continuous optimisation of the online trading calendar, as well as identifying and launching new online channels and marketplaces to expand reach and revenue. You will lead annual and quarterly budgeting and forecasting for online trading and digital marketing, ensuring budgets are allocated effectively across channels to maximise return on investment. You will closely monitor performance against spend and re-forecast as required. You will define and execute the online marketing strategy in line with wider business objectives, planning and overseeing integrated campaigns across paid media, SEO, affiliates, PR, and owned channels. Close collaboration with marketing, trading, and cross-functional teams will be critical to success. You will own website performance, ensuring a high-quality user experience and strong conversion rates. This includes leading A/B and multivariate testing to improve conversion, average order value, and the customer journey, as well as managing and briefing CRO partners with clear testing roadmaps and measurable outcomes. You will manage and optimise relationships with external agencies across paid media, SEO, CRO, PR, and affiliates. This includes setting clear KPIs, monitoring performance, holding partners accountable for results, and ensuring agencies work collaboratively and in line with the overall trading strategy. You will own online performance analytics and reporting across all channels, delivering clear and insightful reporting to senior leadership and board stakeholders. Data and insights will be used to inform decision-making, testing priorities, and future strategy. As a people leader, you will line manage and develop the marketing and online trading team, setting clear objectives, providing coaching, and fostering a high-performance culture. You will also build strong cross-functional relationships with commercial, product, technology, and operations teams. Skills & Experience Essential Significant experience in a senior online trading, e-commerce, or digital marketing role Proven track record of driving online revenue growth Strong understanding of merchandising, CRO, A/B testing, and website optimisation Experience managing multiple digital agencies and sizeable marketing budgets Highly analytical, with the ability to translate data into commercial insight Experience presenting strategy and performance to senior or board-level stakeholders People management and leadership experience Desirable Experience launching and scaling new online channels or marketplaces Background in retail, e-commerce, or direct-to-consumer businesses Brand management experience Advanced knowledge of analytics and testing platforms This is an exciting opportunity with a fast growth online retail business, offering incredible perks and work well-being. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Jan 28, 2026
Full time
Head of Online Trade We are seeking an experienced Head of Online Trade to lead and accelerate revenue growth across all online channels. This senior role owns the online trading strategy, budget, and performance, ensuring that marketing, website optimisation, and channel development work together to deliver sustainable, profitable growth. You will lead the online trading function, manage internal teams and external partners, and provide clear, data-led reporting to senior leadership and board-level stakeholders. The Role You will be responsible for defining and delivering the online revenue strategy, driving sustainable growth across all digital channels. This includes maximising sales, conversion rates, and profitability through continuous optimisation of the online trading calendar, as well as identifying and launching new online channels and marketplaces to expand reach and revenue. You will lead annual and quarterly budgeting and forecasting for online trading and digital marketing, ensuring budgets are allocated effectively across channels to maximise return on investment. You will closely monitor performance against spend and re-forecast as required. You will define and execute the online marketing strategy in line with wider business objectives, planning and overseeing integrated campaigns across paid media, SEO, affiliates, PR, and owned channels. Close collaboration with marketing, trading, and cross-functional teams will be critical to success. You will own website performance, ensuring a high-quality user experience and strong conversion rates. This includes leading A/B and multivariate testing to improve conversion, average order value, and the customer journey, as well as managing and briefing CRO partners with clear testing roadmaps and measurable outcomes. You will manage and optimise relationships with external agencies across paid media, SEO, CRO, PR, and affiliates. This includes setting clear KPIs, monitoring performance, holding partners accountable for results, and ensuring agencies work collaboratively and in line with the overall trading strategy. You will own online performance analytics and reporting across all channels, delivering clear and insightful reporting to senior leadership and board stakeholders. Data and insights will be used to inform decision-making, testing priorities, and future strategy. As a people leader, you will line manage and develop the marketing and online trading team, setting clear objectives, providing coaching, and fostering a high-performance culture. You will also build strong cross-functional relationships with commercial, product, technology, and operations teams. Skills & Experience Essential Significant experience in a senior online trading, e-commerce, or digital marketing role Proven track record of driving online revenue growth Strong understanding of merchandising, CRO, A/B testing, and website optimisation Experience managing multiple digital agencies and sizeable marketing budgets Highly analytical, with the ability to translate data into commercial insight Experience presenting strategy and performance to senior or board-level stakeholders People management and leadership experience Desirable Experience launching and scaling new online channels or marketplaces Background in retail, e-commerce, or direct-to-consumer businesses Brand management experience Advanced knowledge of analytics and testing platforms This is an exciting opportunity with a fast growth online retail business, offering incredible perks and work well-being. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Our client is a leading and well-respected B2B services business and due to continued growth and strong sales figures, they are looking to add a Credit Controller to their team. The company operates nationwide and are working hard to position themselves as the top service provider in the area. The postholder will play a crucial role in managing the accounts receivable and maintaining healthy cash flow. Your primary responsibilities will include: Monitoring and managing overdue accounts - Communicating with clients to ensure timely payments - Resolving any invoice discrepancies and customer inquiries - Processing credit applications and conducting credit checks - Maintaining accurate records of all transactions and interactions - Collaborating with the finance team to develop payment plans and reporting. Key Requirements: Previous experience as a Credit Controller or in a similar financial role Strong understanding of credit and collections processes Excellent communication and negotiation skills Proficiency in accounting software and Microsoft Office Suite Highly organised with a keen eye for detail Ability to work independently and as part of a team This is a fantastic opportunity to work for a continuously growing company, alongside a hard-working and supportive team. This role would suit a bright and friendly team player with a can-do attitude. You will be office-based for the first 2-3 weeks to meet the team and get up to speed with how they work. Once this period is complete, you will be fully home-based. Due to the location of the office, this role is commutable from the following areas: Downham Market, Kings Lynn, Long Sutton, Wisbech, Castle Acre, Swaffham, Fakenham and Holbeach. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Oct 08, 2025
Full time
Our client is a leading and well-respected B2B services business and due to continued growth and strong sales figures, they are looking to add a Credit Controller to their team. The company operates nationwide and are working hard to position themselves as the top service provider in the area. The postholder will play a crucial role in managing the accounts receivable and maintaining healthy cash flow. Your primary responsibilities will include: Monitoring and managing overdue accounts - Communicating with clients to ensure timely payments - Resolving any invoice discrepancies and customer inquiries - Processing credit applications and conducting credit checks - Maintaining accurate records of all transactions and interactions - Collaborating with the finance team to develop payment plans and reporting. Key Requirements: Previous experience as a Credit Controller or in a similar financial role Strong understanding of credit and collections processes Excellent communication and negotiation skills Proficiency in accounting software and Microsoft Office Suite Highly organised with a keen eye for detail Ability to work independently and as part of a team This is a fantastic opportunity to work for a continuously growing company, alongside a hard-working and supportive team. This role would suit a bright and friendly team player with a can-do attitude. You will be office-based for the first 2-3 weeks to meet the team and get up to speed with how they work. Once this period is complete, you will be fully home-based. Due to the location of the office, this role is commutable from the following areas: Downham Market, Kings Lynn, Long Sutton, Wisbech, Castle Acre, Swaffham, Fakenham and Holbeach. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Product Manager - Lighting Are you an analytical and commercially minded product manager? Do you enjoy seeking out market opportunities and creating business cases? Do you take pride in problem solving, to ensure your portfolio is successful? If sounds like you then we have a fantastic opportunity to discuss. Leading the product management function for the commercial lighting division of a world leading brand. Applicants must have either existing product management experience in the lighting sector, or product management/NPD experience from the commercial interior fit out/construction industry. You will be responsible for both the effective management of the existing portfolio, but with a real key focus on NPD. Scoping opportunities for ranges and working in conjunction with both pricing and product engineering/concept to take opportunities through to fruition. Outside of NPD this will be a standard PM role, where you will mange the full lifecycle in and out. Day to day your key responsibilities will be: Product portfolio management & product roadmap strategy for the commercial sector NPS/Product innovation - specifying and delivering new products/value propositions/credible business cases. Competitor insight & research Customers engagement both in the UK and internationally to develop qualitative market insights Working closely with the Sales and Marketing teams for launch campaigns Presenting new products to internal teams and international partners ahead of official launch as well as providing thorough training on features and benefits. This is a fantastic opportunity to be responsible for the commercial division at one of the worlds leading lighting companies, with fantastic ranges being developed every year to meet demand, and displayed at some of the most fantastic interior design/commercial design shows around the world. The position is suitable for both upcoming and established product professionals from lighting/fit out, provided you have the right approach and attitude. The position is hybrid based out of Harlow 3 days per week, and comes with an extensive generous benefits package. This company is easily commutable from locations such as Bishops Stortford, Harlow, Cambridge, St. Albans, Chelmsford, Cheshunt, Hertford, Enfield, London and Welwyn Garden City. Zero Surplus is East Anglia's premier commercial recruitment specialist, based just outside Cambridge we source commercial staff for small and international consumer & retail businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding textboxes or images, as this can affect the consultant's job matching process and therefore your details may not be picked up for a role. If you don't have a up to date CV please just give us a ring for a confidential chat via the number on our website. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy
Oct 02, 2025
Full time
Product Manager - Lighting Are you an analytical and commercially minded product manager? Do you enjoy seeking out market opportunities and creating business cases? Do you take pride in problem solving, to ensure your portfolio is successful? If sounds like you then we have a fantastic opportunity to discuss. Leading the product management function for the commercial lighting division of a world leading brand. Applicants must have either existing product management experience in the lighting sector, or product management/NPD experience from the commercial interior fit out/construction industry. You will be responsible for both the effective management of the existing portfolio, but with a real key focus on NPD. Scoping opportunities for ranges and working in conjunction with both pricing and product engineering/concept to take opportunities through to fruition. Outside of NPD this will be a standard PM role, where you will mange the full lifecycle in and out. Day to day your key responsibilities will be: Product portfolio management & product roadmap strategy for the commercial sector NPS/Product innovation - specifying and delivering new products/value propositions/credible business cases. Competitor insight & research Customers engagement both in the UK and internationally to develop qualitative market insights Working closely with the Sales and Marketing teams for launch campaigns Presenting new products to internal teams and international partners ahead of official launch as well as providing thorough training on features and benefits. This is a fantastic opportunity to be responsible for the commercial division at one of the worlds leading lighting companies, with fantastic ranges being developed every year to meet demand, and displayed at some of the most fantastic interior design/commercial design shows around the world. The position is suitable for both upcoming and established product professionals from lighting/fit out, provided you have the right approach and attitude. The position is hybrid based out of Harlow 3 days per week, and comes with an extensive generous benefits package. This company is easily commutable from locations such as Bishops Stortford, Harlow, Cambridge, St. Albans, Chelmsford, Cheshunt, Hertford, Enfield, London and Welwyn Garden City. Zero Surplus is East Anglia's premier commercial recruitment specialist, based just outside Cambridge we source commercial staff for small and international consumer & retail businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding textboxes or images, as this can affect the consultant's job matching process and therefore your details may not be picked up for a role. If you don't have a up to date CV please just give us a ring for a confidential chat via the number on our website. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy
