Zero Surplus

17 job(s) at Zero Surplus

Zero Surplus Bristol, Gloucestershire
Jul 04, 2026
Full time
Business Development Manager - South West (Field-Based) Location: South West (Field-Based) Salary: Competitive + Bonus + Benefits An established and growing organisation within the electrical and energy solutions sector is seeking a commercially driven Business Development Manager to join its UK sales team. This is an exciting opportunity for a technically minded sales professional to play a key role in driving growth across a diverse portfolio of energy monitoring and electrical solutions. The Role You will be responsible for identifying, developing, and securing new business opportunities across the South West region. Working in a field-based capacity, you will engage with a wide range of stakeholders, including contractors, OEMs, system integrators, consultants, and distribution partners. Acting as a trusted advisor, you will support customers throughout the full sales lifecycle, from early specification through to project delivery - while delivering tailored, solution-led proposals. Key Responsibilities Develop and execute a strategic business development plan to achieve sales and growth targets Identify and win new business opportunities across target markets Build and maintain strong relationships with key decision-makers and technical stakeholders Manage the full sales cycle including prospecting, presentations, negotiations, and closing Generate early-stage product specifications and secure project opportunities Maintain a robust sales pipeline and provide accurate forecasting and reporting Represent the business at industry events, exhibitions, and networking opportunities Technical & Customer Focus Provide technical guidance on product selection, applications, and system integration Deliver presentations, demonstrations, and training to customers and partners Conduct site visits and surveys to assess requirements and identify opportunities Ensure high levels of customer satisfaction through responsive support and communication Maintain accurate CRM records and activity tracking About You Proven experience in business development, external sales, or technical sales Strong understanding of electrical systems, power distribution, or energy management Experience selling technical or engineered products into commercial or industrial markets Excellent communication, presentation, and negotiation skills Self-motivated with the ability to manage a regional territory independently Full UK driving licence and willingness to travel across the South West Desirable Experience in energy monitoring, metering, or power quality solutions Background working with contractors, OEMs, consultants, or electrical wholesalers Electrical qualification (e.g., City & Guilds, HNC/HND, NVQ or equivalent) Experience with specification sales and project-based selling What's on Offer Competitive salary with performance-related bonus Company car or allowance Opportunity to join a growing, forward-thinking organisation If you are a motivated sales professional with a technical mindset and a passion for developing new business, we would love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Hertford, Hertfordshire
Jul 03, 2026
Full time
Do you enjoy speaking with people and building positive relationships? Are you confident handling customer enquiries and finding solutions? Do you thrive in a fast-paced environment where no two days are the same? If so, we are looking for a motivated and customer-focused Call Centre Operative to join our client's growing team in Hertfordshire. This is a fast-paced role where you will communicate with customers and third parties, manage case progress, resolve queries, and work towards achieving positive outcomes while delivering excellent customer service. Key Responsibilities Handling inbound and outbound telephone calls Responding to email and written enquiries Managing customer accounts and case updates Negotiating suitable arrangements and resolving queries Maintaining accurate records and updating internal systems Reviewing account information and supporting case progression Identifying and escalating complaints where required Achieving individual and team performance targets Desirable Experience Previous call centre, customer service or contact centre experience Experience handling complaints or customer disputes Experience within property, legal, financial or professional services environments This is an excellent opportunity to join a supportive team and develop your career within a professional and growing organisation. We are looking to speak to people with prior call centre/dispute resolution experience and with great verbal and written communication skills. This is an office-based role, so this role is commutable from Welwyn Garden City, Hertford, Ware, Bishops Stortford, Much Hadham, Stevenage, Hoddesdon and Harlow. If this sounds like something of interest, please apply now
Zero Surplus Hertford, Hertfordshire
Jul 03, 2026
Full time
Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy building professional relationships, resolving complex queries, and helping clients achieve positive outcomes? If so, we are looking for a professional and organised Client Account Manager to join a fantastic growing team for our client in Hertfordshire. This is a varied role where you will manage a portfolio of client accounts, act as a key point of contact for customers and third parties, and ensure matters are progressed efficiently while delivering excellent customer service. Key Responsibilities Managing a portfolio of client accounts and cases Responding to telephone, email and written enquiries Liaising with clients, customers, solicitors and other third parties Providing regular updates and resolving queries Reviewing account information and maintaining accurate records Negotiating and agreeing suitable outcomes where appropriate Handling disputes and escalating issues when required Ensuring service levels and quality standards are maintained Desirable Experience Previous account management, customer service or administrative experience Experience working within property, legal, financial or professional services environments Experience handling disputes or complex customer enquiries This is an excellent opportunity for someone looking to develop their career within a professional, supportive and fast-paced environment. We are looking to speak to people with prior administrative experience and with great verbal and written communication skills. This is an office-based role, so this role is commutable from Welwyn Garden City, Hertford, Ware, Bishops Stortford, Much Hadham, Stevenage, Hoddesdon and Harlow. If this sounds like something of interest, please apply now!
Zero Surplus
Jul 03, 2026
Full time
Business Development Manager - Multi-Utilities Home Based Southern UK (Midlands to South) Competitive Salary + Bonus + Company Car / Car Allowance We're partnering with a market-leading multi-utility infrastructure provider that delivers electricity, gas, water and wastewater solutions to residential and commercial developments across the UK. As part of continued growth, they are seeking an experienced Business Development Manager to take ownership of the Southern region, covering Birmingham and below. This is a highly autonomous role offering genuine ownership of a large territory, significant growth potential and the opportunity to play a key role in the continued success of an ambitious and expanding business. The Role This is a business development role focused on growing revenue across an established territory through a combination of new business development, account management and upselling activity. You'll be responsible for identifying and securing new opportunities while also developing existing customer relationships and re-engaging previous clients. Working with housebuilders, developers, consultants and commercial clients, you'll build long-term partnerships and promote the company's full multi-utility offering across electricity, gas, water and wastewater infrastructure. Success in this role will come from a proactive approach to networking, relationship building and territory development, combined with the ability to identify opportunities for upselling and cross-selling within existing customer accounts. The position is predominantly home based, although occasional travel to the Midlands office and customer sites across the region will be required. Key Responsibilities Develop and grow business opportunities across the Southern UK region Build and maintain relationships with housebuilders, developers, consultants and commercial clients Generate opportunities through networking, relationship building and market activity Develop existing customer accounts and identify opportunities to upsell additional services Re-engage and grow relationships with previous customers Build and maintain a strong pipeline of opportunities aligned to growth targets Lead commercial discussions, proposals and negotiations Represent the business at industry events and client meetings Maintain accurate CRM records, forecasts and pipeline reporting Monitor market trends and identify opportunities for growth About You Proven experience selling multi-utility infrastructure services is essential Strong understanding of electricity, gas, water and wastewater infrastructure solutions Track record of developing both new and existing customer relationships Experience working with housebuilders, developers, consultants or commercial construction clients Excellent communication, presentation and negotiation skills Professional, confident and credible both face-to-face and over the phone Self-motivated, proactive and comfortable working with minimal supervision Commercially astute with a results-driven approach Well organised and capable of managing a large territory effectively Why Apply? This is an excellent opportunity to join a growing, market-leading organisation and take ownership of a high-potential territory. You'll enjoy significant autonomy, strong long-term career prospects, a competitive salary and bonus package, plus a company car or car allowance. If you're an experienced multi-utilities sales professional looking for a role where you can build relationships, develop opportunities and make a genuine impact, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus City, Birmingham
Jul 03, 2026
Full time
Business Development Manager - Multi-Utilities Home Based Southern UK (Midlands to South) Competitive Salary + Bonus + Company Car / Car Allowance We're partnering with a market-leading multi-utility infrastructure provider that delivers electricity, gas, water and wastewater solutions to residential and commercial developments across the UK. As part of continued growth, they are seeking an experienced Business Development Manager to take ownership of the Southern region, covering Birmingham and below. This is a highly autonomous role offering genuine ownership of a large territory, significant growth potential and the opportunity to play a key role in the continued success of an ambitious and expanding business. The Role This is a business development role focused on growing revenue across an established territory through a combination of new business development, account management and upselling activity. You'll be responsible for identifying and securing new opportunities while also developing existing customer relationships and re-engaging previous clients. Working with housebuilders, developers, consultants and commercial clients, you'll build long-term partnerships and promote the company's full multi-utility offering across electricity, gas, water and wastewater infrastructure. Success in this role will come from a proactive approach to networking, relationship building and territory development, combined with the ability to identify opportunities for upselling and cross-selling within existing customer accounts. The position is predominantly home based, although occasional travel to the Midlands office and customer sites across the region will be required. Key Responsibilities Develop and grow business opportunities across the Southern UK region Build and maintain relationships with housebuilders, developers, consultants and commercial clients Generate opportunities through networking, relationship building and market activity Develop existing customer accounts and identify opportunities to upsell additional services Re-engage and grow relationships with previous customers Build and maintain a strong pipeline of opportunities aligned to growth targets Lead commercial discussions, proposals and negotiations Represent the business at industry events and client meetings Maintain accurate CRM records, forecasts and pipeline reporting Monitor market trends and identify opportunities for growth About You Proven experience selling multi-utility infrastructure services is essential Strong understanding of electricity, gas, water and wastewater infrastructure solutions Track record of developing both new and existing customer relationships Experience working with housebuilders, developers, consultants or commercial construction clients Excellent communication, presentation and negotiation skills Professional, confident and credible both face-to-face and over the phone Self-motivated, proactive and comfortable working with minimal supervision Commercially astute with a results-driven approach Well organised and capable of managing a large territory effectively Why Apply? This is an excellent opportunity to join a growing, market-leading organisation and take ownership of a high-potential territory. You'll enjoy significant autonomy, strong long-term career prospects, a competitive salary and bonus package, plus a company car or car allowance. If you're an experienced multi-utilities sales professional looking for a role where you can build relationships, develop opportunities and make a genuine impact, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Reading, Oxfordshire
Jul 03, 2026
Full time
Business Development Manager - Multi-Utilities Home Based Southern UK (Midlands to South) Competitive Salary + Bonus + Company Car / Car Allowance We're partnering with a market-leading multi-utility infrastructure provider that delivers electricity, gas, water and wastewater solutions to residential and commercial developments across the UK. As part of continued growth, they are seeking an experienced Business Development Manager to take ownership of the Southern region, covering Birmingham and below. This is a highly autonomous role offering genuine ownership of a large territory, significant growth potential and the opportunity to play a key role in the continued success of an ambitious and expanding business. The Role This is a business development role focused on growing revenue across an established territory through a combination of new business development, account management and upselling activity. You'll be responsible for identifying and securing new opportunities while also developing existing customer relationships and re-engaging previous clients. Working with housebuilders, developers, consultants and commercial clients, you'll build long-term partnerships and promote the company's full multi-utility offering across electricity, gas, water and wastewater infrastructure. Success in this role will come from a proactive approach to networking, relationship building and territory development, combined with the ability to identify opportunities for upselling and cross-selling within existing customer accounts. The position is predominantly home based, although occasional travel to the Midlands office and customer sites across the region will be required. Key Responsibilities Develop and grow business opportunities across the Southern UK region Build and maintain relationships with housebuilders, developers, consultants and commercial clients Generate opportunities through networking, relationship building and market activity Develop existing customer accounts and identify opportunities to upsell additional services Re-engage and grow relationships with previous customers Build and maintain a strong pipeline of opportunities aligned to growth targets Lead commercial discussions, proposals and negotiations Represent the business at industry events and client meetings Maintain accurate CRM records, forecasts and pipeline reporting Monitor market trends and identify opportunities for growth About You Proven experience selling multi-utility infrastructure services is essential Strong understanding of electricity, gas, water and wastewater infrastructure solutions Track record of developing both new and existing customer relationships Experience working with housebuilders, developers, consultants or commercial construction clients Excellent communication, presentation and negotiation skills Professional, confident and credible both face-to-face and over the phone Self-motivated, proactive and comfortable working with minimal supervision Commercially astute with a results-driven approach Well organised and capable of managing a large territory effectively Why Apply? This is an excellent opportunity to join a growing, market-leading organisation and take ownership of a high-potential territory. You'll enjoy significant autonomy, strong long-term career prospects, a competitive salary and bonus package, plus a company car or car allowance. If you're an experienced multi-utilities sales professional looking for a role where you can build relationships, develop opportunities and make a genuine impact, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Cambridge, Cambridgeshire
Jul 03, 2026
Full time
Business Development Manager - Multi-Utilities Home Based Southern UK (Midlands to South) Competitive Salary + Bonus + Company Car / Car Allowance We're partnering with a market-leading multi-utility infrastructure provider that delivers electricity, gas, water and wastewater solutions to residential and commercial developments across the UK. As part of continued growth, they are seeking an experienced Business Development Manager to take ownership of the Southern region, covering Birmingham and below. This is a highly autonomous role offering genuine ownership of a large territory, significant growth potential and the opportunity to play a key role in the continued success of an ambitious and expanding business. The Role This is a business development role focused on growing revenue across an established territory through a combination of new business development, account management and upselling activity. You'll be responsible for identifying and securing new opportunities while also developing existing customer relationships and re-engaging previous clients. Working with housebuilders, developers, consultants and commercial clients, you'll build long-term partnerships and promote the company's full multi-utility offering across electricity, gas, water and wastewater infrastructure. Success in this role will come from a proactive approach to networking, relationship building and territory development, combined with the ability to identify opportunities for upselling and cross-selling within existing customer accounts. The position is predominantly home based, although occasional travel to the Midlands office and customer sites across the region will be required. Key Responsibilities Develop and grow business opportunities across the Southern UK region Build and maintain relationships with housebuilders, developers, consultants and commercial clients Generate opportunities through networking, relationship building and market activity Develop existing customer accounts and identify opportunities to upsell additional services Re-engage and grow relationships with previous customers Build and maintain a strong pipeline of opportunities aligned to growth targets Lead commercial discussions, proposals and negotiations Represent the business at industry events and client meetings Maintain accurate CRM records, forecasts and pipeline reporting Monitor market trends and identify opportunities for growth About You Proven experience selling multi-utility infrastructure services is essential Strong understanding of electricity, gas, water and wastewater infrastructure solutions Track record of developing both new and existing customer relationships Experience working with housebuilders, developers, consultants or commercial construction clients Excellent communication, presentation and negotiation skills Professional, confident and credible both face-to-face and over the phone Self-motivated, proactive and comfortable working with minimal supervision Commercially astute with a results-driven approach Well organised and capable of managing a large territory effectively Why Apply? This is an excellent opportunity to join a growing, market-leading organisation and take ownership of a high-potential territory. You'll enjoy significant autonomy, strong long-term career prospects, a competitive salary and bonus package, plus a company car or car allowance. If you're an experienced multi-utilities sales professional looking for a role where you can build relationships, develop opportunities and make a genuine impact, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Oxford, Oxfordshire
Jul 02, 2026
Full time
Business Development Manager - South West (Field-Based) Location: South West (Field-Based) Salary: Competitive + Bonus + Benefits An established and growing organisation within the electrical and energy solutions sector is seeking a commercially driven Business Development Manager to join its UK sales team. This is an exciting opportunity for a technically minded sales professional to play a key role in driving growth across a diverse portfolio of energy monitoring and electrical solutions. The Role You will be responsible for identifying, developing, and securing new business opportunities across the South West region. Working in a field-based capacity, you will engage with a wide range of stakeholders, including contractors, OEMs, system integrators, consultants, and distribution partners. Acting as a trusted advisor, you will support customers throughout the full sales lifecycle, from early specification through to project delivery - while delivering tailored, solution-led proposals. Key Responsibilities Develop and execute a strategic business development plan to achieve sales and growth targets Identify and win new business opportunities across target markets Build and maintain strong relationships with key decision-makers and technical stakeholders Manage the full sales cycle including prospecting, presentations, negotiations, and closing Generate early-stage product specifications and secure project opportunities Maintain a robust sales pipeline and provide accurate forecasting and reporting Represent the business at industry events, exhibitions, and networking opportunities Technical & Customer Focus Provide technical guidance on product selection, applications, and system integration Deliver presentations, demonstrations, and training to customers and partners Conduct site visits and surveys to assess requirements and identify opportunities Ensure high levels of customer satisfaction through responsive support and communication Maintain accurate CRM records and activity tracking About You Proven experience in business development, external sales, or technical sales Strong understanding of electrical systems, power distribution, or energy management Experience selling technical or engineered products into commercial or industrial markets Excellent communication, presentation, and negotiation skills Self-motivated with the ability to manage a regional territory independently Full UK driving licence and willingness to travel across the South West Desirable Experience in energy monitoring, metering, or power quality solutions Background working with contractors, OEMs, consultants, or electrical wholesalers Electrical qualification (e.g., City & Guilds, HNC/HND, NVQ or equivalent) Experience with specification sales and project-based selling What's on Offer Competitive salary with performance-related bonus Company car or allowance Opportunity to join a growing, forward-thinking organisation If you are a motivated sales professional with a technical mindset and a passion for developing new business, we would love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Reading, Oxfordshire
Jul 02, 2026
Full time
Business Development Manager - South West (Field-Based) Location: South West (Field-Based) Salary: Competitive + Bonus + Benefits An established and growing organisation within the electrical and energy solutions sector is seeking a commercially driven Business Development Manager to join its UK sales team. This is an exciting opportunity for a technically minded sales professional to play a key role in driving growth across a diverse portfolio of energy monitoring and electrical solutions. The Role You will be responsible for identifying, developing, and securing new business opportunities across the South West region. Working in a field-based capacity, you will engage with a wide range of stakeholders, including contractors, OEMs, system integrators, consultants, and distribution partners. Acting as a trusted advisor, you will support customers throughout the full sales lifecycle, from early specification through to project delivery - while delivering tailored, solution-led proposals. Key Responsibilities Develop and execute a strategic business development plan to achieve sales and growth targets Identify and win new business opportunities across target markets Build and maintain strong relationships with key decision-makers and technical stakeholders Manage the full sales cycle including prospecting, presentations, negotiations, and closing Generate early-stage product specifications and secure project opportunities Maintain a robust sales pipeline and provide accurate forecasting and reporting Represent the business at industry events, exhibitions, and networking opportunities Technical & Customer Focus Provide technical guidance on product selection, applications, and system integration Deliver presentations, demonstrations, and training to customers and partners Conduct site visits and surveys to assess requirements and identify opportunities Ensure high levels of customer satisfaction through responsive support and communication Maintain accurate CRM records and activity tracking About You Proven experience in business development, external sales, or technical sales Strong understanding of electrical systems, power distribution, or energy management Experience selling technical or engineered products into commercial or industrial markets Excellent communication, presentation, and negotiation skills Self-motivated with the ability to manage a regional territory independently Full UK driving licence and willingness to travel across the South West Desirable Experience in energy monitoring, metering, or power quality solutions Background working with contractors, OEMs, consultants, or electrical wholesalers Electrical qualification (e.g., City & Guilds, HNC/HND, NVQ or equivalent) Experience with specification sales and project-based selling What's on Offer Competitive salary with performance-related bonus Company car or allowance Opportunity to join a growing, forward-thinking organisation If you are a motivated sales professional with a technical mindset and a passion for developing new business, we would love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Hertford Heath, Hertfordshire
Jul 02, 2026
Full time
Are you looking to kick-start your career in a fast-paced, professional environment? Do you have an interest in property law? Are you eager to gain exposure in the property law space, with a company that values your development? If so, this could be the perfect opportunity for you. A forward-thinking and growing business is seeking enthusiastic and detail-oriented Claims Handlers to join their dynamic team. This is an exciting chance for ambitious individuals to gain valuable experience within the Property Law space, while building a rewarding long-term career. In this role, Claims Handlers are responsible for managing a high volume of claims with speed and accuracy, ensuring each case is resolved efficiently while maintaining exceptional customer service standards. You'll review and validate claim documentation, uphold compliance with internal procedures and industry regulations, and maintain accurate records throughout the process. Communication is key, and you'll work closely with clients and colleagues across departments to resolve queries and keep claims moving forward. You'll be joining a collaborative team that values your input and encourages continuous improvement. The company offers full training and ongoing development, giving you the tools to grow your skills and progress within a supportive and professional environment. Previous experience in a claim handling role, where you are dealing with high-volume calls would be desirable. You must have strong organisational skills and an ability to manage multiple tasks simultaneously. This is a fantastic opportunity for someone to kick-start or continue their career in the property law space! This is an office-based opportunity and due to the location of the Hertford-based office, this role is commutable from Ware, Buntingford, Welwyn Garden City, Puckeridge, Sawbridgeworth, Hoddesdon, Broxbourne, Stevenage, Knebworth and Bishops Stortford. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Hertford, Hertfordshire
Jul 02, 2026
Full time
Do you enjoy speaking with people and building positive relationships? Are you confident handling customer enquiries and finding solutions? Do you thrive in a fast-paced environment where no two days are the same? If so, we are looking for a motivated and customer-focused Call Centre Operative to join our client's growing team in Hertfordshire. This is a fast-paced role where you will communicate with customers and third parties, manage case progress, resolve queries, and work towards achieving positive outcomes while delivering excellent customer service. Key Responsibilities Handling inbound and outbound telephone calls Responding to email and written enquiries Managing customer accounts and case updates Negotiating suitable arrangements and resolving queries Maintaining accurate records and updating internal systems Reviewing account information and supporting case progression Identifying and escalating complaints where required Achieving individual and team performance targets Desirable Experience Previous call centre, customer service or contact centre experience Experience handling complaints or customer disputes Experience within property, legal, financial or professional services environments This is an excellent opportunity to join a supportive team and develop your career within a professional and growing organisation. We are looking to speak to people with prior call centre/dispute resolution experience and with great verbal and written communication skills. This is an office-based role, so this role is commutable from Welwyn Garden City, Hertford, Ware, Bishops Stortford, Much Hadham, Stevenage, Hoddesdon and Harlow. If this sounds like something of interest, please apply now
Zero Surplus South Woodham Ferrers, Essex
Jun 30, 2026
Full time
Internal Sales Executive Location: South Woodham Ferrers, Essex Job Type: Full-time, Permanent Hours: Monday to Friday, 9:00am - 5:30pm Working Arrangement: Office-based (5 days per week) About the Role We're delighted to be working on an exciting opportunity for an enthusiastic and proactive Internal Sales Executive to join a well-established and growing business within the electrical products sector. This is an excellent opportunity for someone who enjoys building customer relationships, providing technical sales support and identifying new business opportunities. Working closely with the wider sales and technical teams, you'll play a key role in delivering outstanding customer service while helping to drive business growth. Key Responsibilities Respond to customer enquiries via telephone, email and online channels. Prepare, issue and follow up quotations to maximise sales opportunities. Identify opportunities to upsell and cross-sell products and solutions. Build relationships with existing customers while proactively developing new business opportunities. Support external sales colleagues by qualifying leads and identifying project opportunities. Maintain an active sales pipeline and update CRM records accurately. Work towards agreed sales and margin targets. Technical Sales Support Develop a strong understanding of the company's products and applications. Provide customers with product recommendations and technical advice. Assist customers in selecting appropriate solutions for their requirements. Supply technical documentation, specifications and product information. Liaise with technical specialists where additional support is required. Deliver a professional, solution-focused service throughout the customer journey. Customer Relationship Management Maintain accurate records of customer interactions, quotations and opportunities. Build long-term customer relationships through excellent communication and service. Ensure enquiries and quotations are followed through to completion. Help maintain high levels of customer satisfaction and retention. About You Previous experience in sales, customer service or technical support is a must, and you will have excellent communication and telephone skills. You will also possess strong commercial awareness with a customer-focused approach as well as solid familiarity with Microsoft Office and CRM systems. Any experience within the electrical or industrial products sector would be a plus, and any experience preparing technical quotations and specifications would be advantageous. If you're a motivated sales professional who enjoys combining customer service with technical problem-solving, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Lolworth, Cambridgeshire
Jun 30, 2026
Full time
Ecommerce Executive Location: Hybrid (3 days in-office, North of Cambridge) We're excited to be partnering exclusively with a well-established distributor of premium home and kitchen brands to recruit an Ecommerce Executive. With over 40 years of success in the UK, this business represents a carefully curated portfolio of design-led, premium consumer brands, sold through national retailers, independent stores, and their own growing direct-to-consumer ecommerce platforms. This role is ideal for a junior digital marketer, ecommerce assistant, or Shopify entrepreneur looking to build hands-on commercial experience in a supportive, fast-growing environment. If you enjoy optimising online stores, analysing performance, and driving ecommerce growth, this is a fantastic opportunity to accelerate your career. What you'll be doing Supporting the planning and execution of ecommerce trading strategies across Shopify stores and digital channels Monitoring and analysing key performance metrics (conversion rate, traffic, AOV) to identify growth opportunities Managing product uploads, site merchandising, and on-site content updates to ensure a high-performing customer journey Assisting with promotional campaigns and maintaining the digital trading calendar Collaborating with marketing to improve content and support conversion rate optimisation (CRO) Tracking product performance and supporting stock planning to maximise availability of bestsellers Working cross-functionally with operations and customer service to ensure a seamless customer experience What we're looking for 1-3 years' experience in ecommerce, digital marketing, Shopify, or a similar CMS OR hands-on experience running your own Shopify store or online brand Experience or exposure to managing a website and confidence navigating a CMS (ideally Shopify) A good understanding of what makes one website perform better than another (e.g. user journey, product visibility, conversion drivers) A strong interest in ecommerce trading, with a particular focus on site merchandising as a key growth lever Basic familiarity with tools like Google Analytics to interpret performance data Some knowledge of SEO is beneficial, but not essential given the support structure within the team Highly organised, detail-oriented, and proactive A collaborative mindset and eagerness to learn and develop Why apply? Work with premium, design-led lifestyle brands Gain hands-on experience in Shopify and ecommerce trading Build valuable commercial and analytical skills early in your career Join a supportive, collaborative marketing team where your ideas matter Benefit from a strong package including: Contributory pension Staff discounts With industry-leading uncapped profit share scheme, contributory pension, death in service cover, 25 days' annual leave and staff discounts, there is no better time to join this fast growing and very successful organisation. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Newmarket, Suffolk
Jun 29, 2026
Full time
Field Sales Consultant - Renewable Energy East Anglia Competitive Basic + Uncapped Commission ( 80k OTE) or Commission Only ( 100k OTE) We're working with a well-established and fast-growing renewable energy installer to hire a Field Sales Consultant at an exciting stage of their expansion. This is a pure sales role for someone who wants a full diary, a product that sells itself, and the freedom to earn well. Every appointment is pre-qualified and booked by an in-house office team - there's no cold calling, no door knocking, and no lead generation on your part. You'll attend confirmed appointments with homeowners across East Anglia, carry out property surveys, and present tailored renewable energy solutions that genuinely reduce customer's bills and add lasting value to their homes. With average deal sizes well in excess of 10,000, the earning potential here is substantial and entirely performance-driven. The business operates in one of the UK's most in-demand sectors, with a strong local reputation built on the quality of its installations and its aftercare. In a market where many operators move on once a job is done, this company takes a longer-term view - and that gives you a genuinely compelling story to tell. What You'll Be Doing Attending a full diary of pre-booked customer appointments across East Anglia - all lead generation is handled for you Conducting thorough property surveys to identify the most suitable and cost-effective solution for each home Building genuine trust with homeowners from the first visit, creating the kind of rapport that leads to confident decisions Presenting tailored recommendations across a range of renewable energy products and explaining the benefits clearly and honestly Preparing and presenting clear, compelling quotations and guiding customers through their options with confidence and authority Handling objections confidently and closing high-value sales from warm, qualified opportunities Following up outstanding quotes and keeping your pipeline active Working alongside the office and technical teams to ensure a seamless customer journey from survey through to installation Maintaining accurate CRM records and survey notes What We're Looking For A proven track record in high-value B2C field sales - you know how to read a room and close a deal Confidence closing sales of 10,000 or more - big tickets don't faze you A natural communicator and relationship builder, comfortable in people's homes Commercially driven and self-motivated - you want to earn well and you know that's within your control Highly organised and self-managing - you take full ownership of your diary, pipeline, and results Someone who takes genuine pride in the customer experience, not just the sale Looking to build a long-term career with a growing business in a sector with real momentum Ideal Industry Background We welcome applications from candidates with experience in: Renewable Energy Solar PV Heating & Boilers Kitchens Windows & Doors Conservatories Bathrooms Construction High-End Home Improvements or any premium in-home sales environment. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Cambourne, Cambridgeshire
Jun 16, 2026
Full time
Business Development Manager Are you ready to step into a fast-paced, international role at the forefront of cutting-edge technology? We're delighted to be working with a global leader, specialising in highly technical industry market research across the globe, with offices here in the UK, Asia and the US. The company operates a remote working policy for their sales team, as such, the role would be fully home based with international travel to events and clients where needed. Due to continued growth and high demand, they now seek to employ an experienced Business Development Manager who will be responsible for all aspects of the sales cycle. You will be given a European territory in their rapidly growing, research and media sales division. You will be required to speak intelligently to professionals and experts across a variety of niche high tech industries and pitch a portfolio of products both bespoke and subscription - clients could range from Start Ups and SEM's to global corporations. What You'll Be Doing Connecting with new prospects and arranging high-value meetings for senior teams Representing the company at international conferences and exhibitions Building relationships with senior executives and expanding a global network Understanding client challenges and matching them with tailored solutions Collaborating across teams including analysts and marketing Supporting meetings, travel planning, and company initiatives Maintaining CRM systems and tracking key business activity Delivering presentations and engaging with clients worldwide What We're Looking For Experience in sales, business development, or customer-facing roles Highly organised, proactive, and self-motivated mindset Strong communication and interpersonal skills Confidence engaging with senior professionals Willingness to travel extensively (internationally, fully funded) Adaptable, driven and eager to grow in a dynamic environment What's In It For You Extensive international travel opportunities Hands-on exposure to cutting-edge technologies and global markets Training from experienced teams across the UK, USA, and Asia High autonomy with real influence on business growth A clear path for career development in a global B2B environment The chance to work with a highly regarded organisation at the forefront of innovation If you're ambitious, globally minded, and excited by the idea of combining travel, technology, and business development, this could be your next big move. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus King's Lynn, Norfolk
Oct 08, 2025
Full time
Our client is a leading and well-respected B2B services business and due to continued growth and strong sales figures, they are looking to add a Credit Controller to their team. The company operates nationwide and are working hard to position themselves as the top service provider in the area. The postholder will play a crucial role in managing the accounts receivable and maintaining healthy cash flow. Your primary responsibilities will include: Monitoring and managing overdue accounts - Communicating with clients to ensure timely payments - Resolving any invoice discrepancies and customer inquiries - Processing credit applications and conducting credit checks - Maintaining accurate records of all transactions and interactions - Collaborating with the finance team to develop payment plans and reporting. Key Requirements: Previous experience as a Credit Controller or in a similar financial role Strong understanding of credit and collections processes Excellent communication and negotiation skills Proficiency in accounting software and Microsoft Office Suite Highly organised with a keen eye for detail Ability to work independently and as part of a team This is a fantastic opportunity to work for a continuously growing company, alongside a hard-working and supportive team. This role would suit a bright and friendly team player with a can-do attitude. You will be office-based for the first 2-3 weeks to meet the team and get up to speed with how they work. Once this period is complete, you will be fully home-based. Due to the location of the office, this role is commutable from the following areas: Downham Market, Kings Lynn, Long Sutton, Wisbech, Castle Acre, Swaffham, Fakenham and Holbeach. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Zero Surplus Epping Green, Essex
Oct 02, 2025
Full time
Product Manager - Lighting Are you an analytical and commercially minded product manager? Do you enjoy seeking out market opportunities and creating business cases? Do you take pride in problem solving, to ensure your portfolio is successful? If sounds like you then we have a fantastic opportunity to discuss. Leading the product management function for the commercial lighting division of a world leading brand. Applicants must have either existing product management experience in the lighting sector, or product management/NPD experience from the commercial interior fit out/construction industry. You will be responsible for both the effective management of the existing portfolio, but with a real key focus on NPD. Scoping opportunities for ranges and working in conjunction with both pricing and product engineering/concept to take opportunities through to fruition. Outside of NPD this will be a standard PM role, where you will mange the full lifecycle in and out. Day to day your key responsibilities will be: Product portfolio management & product roadmap strategy for the commercial sector NPS/Product innovation - specifying and delivering new products/value propositions/credible business cases. Competitor insight & research Customers engagement both in the UK and internationally to develop qualitative market insights Working closely with the Sales and Marketing teams for launch campaigns Presenting new products to internal teams and international partners ahead of official launch as well as providing thorough training on features and benefits. This is a fantastic opportunity to be responsible for the commercial division at one of the worlds leading lighting companies, with fantastic ranges being developed every year to meet demand, and displayed at some of the most fantastic interior design/commercial design shows around the world. The position is suitable for both upcoming and established product professionals from lighting/fit out, provided you have the right approach and attitude. The position is hybrid based out of Harlow 3 days per week, and comes with an extensive generous benefits package. This company is easily commutable from locations such as Bishops Stortford, Harlow, Cambridge, St. Albans, Chelmsford, Cheshunt, Hertford, Enfield, London and Welwyn Garden City. Zero Surplus is East Anglia's premier commercial recruitment specialist, based just outside Cambridge we source commercial staff for small and international consumer & retail businesses across Essex and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding textboxes or images, as this can affect the consultant's job matching process and therefore your details may not be picked up for a role. If you don't have a up to date CV please just give us a ring for a confidential chat via the number on our website. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy