People Operations Adviser We are seeking an experienced People Operations Adviser to join a busy People Services team, providing expert HR advice and operational support across a large, complex organisation. This is an excellent opportunity for a qualified HR professional who is confident managing employee relations, supporting organisational change, and coaching managers to deliver positive people outcomes. Key responsibilities include: Advising and supporting managers on a wide range of employee relations matters, change management and organisational development activity Investigating and resolving complex HR cases in line with policy and employment legislation Coaching managers to achieve early and informal resolution of workplace issues where appropriate Supporting organisational change projects including TUPE transfers and redundancy processes Analysing HR data to identify trends, risks and opportunities for improvement Contributing to the development and delivery of learning sessions on employee relations topics Building effective working relationships with internal stakeholders and external partners Ensuring accurate maintenance of HR systems and case records About you: You will hold a CIPD qualification (or equivalent) with active professional membership and have strong knowledge of employment law and HR best practice. You will bring substantial experience of advising on complex employee relations issues within a large, unionised environment, alongside excellent communication, analytical and problem-solving skills. You should be confident influencing senior stakeholders, handling sensitive situations with professionalism, and working independently in a fast-paced setting. Experience of supporting organisational change, job evaluation and formal HR processes is essential. Strong IT skills and a commitment to continuous professional development are also required. This role requires a proactive, ethical and collaborative approach, with a focus on delivering high-quality people services and supporting a positive working culture.
Mar 18, 2026
Contractor
People Operations Adviser We are seeking an experienced People Operations Adviser to join a busy People Services team, providing expert HR advice and operational support across a large, complex organisation. This is an excellent opportunity for a qualified HR professional who is confident managing employee relations, supporting organisational change, and coaching managers to deliver positive people outcomes. Key responsibilities include: Advising and supporting managers on a wide range of employee relations matters, change management and organisational development activity Investigating and resolving complex HR cases in line with policy and employment legislation Coaching managers to achieve early and informal resolution of workplace issues where appropriate Supporting organisational change projects including TUPE transfers and redundancy processes Analysing HR data to identify trends, risks and opportunities for improvement Contributing to the development and delivery of learning sessions on employee relations topics Building effective working relationships with internal stakeholders and external partners Ensuring accurate maintenance of HR systems and case records About you: You will hold a CIPD qualification (or equivalent) with active professional membership and have strong knowledge of employment law and HR best practice. You will bring substantial experience of advising on complex employee relations issues within a large, unionised environment, alongside excellent communication, analytical and problem-solving skills. You should be confident influencing senior stakeholders, handling sensitive situations with professionalism, and working independently in a fast-paced setting. Experience of supporting organisational change, job evaluation and formal HR processes is essential. Strong IT skills and a commitment to continuous professional development are also required. This role requires a proactive, ethical and collaborative approach, with a focus on delivering high-quality people services and supporting a positive working culture.
We are seeking an experienced Building Surveyor to support a range of repair, maintenance and improvement projects across Council properties. Role Overview You will manage projects from initial survey through to completion, producing specifications, schedules and reports. The role includes full contract administration, monitoring contractor performance, ensuring compliance with CDM and H&S regulations, and advising internal teams on technical matters. Requirements Strong experience managing building projects end-to-end Knowledge of building construction, defects and maintenance Familiarity with JCT contracts Working knowledge of building services installations Excellent written, verbal and IT skills Relevant degree (essential); RICS/CIOB membership (desirable) Details Location: Surrey On-site: 3 days per week Rate: 400 per day
Mar 18, 2026
Contractor
We are seeking an experienced Building Surveyor to support a range of repair, maintenance and improvement projects across Council properties. Role Overview You will manage projects from initial survey through to completion, producing specifications, schedules and reports. The role includes full contract administration, monitoring contractor performance, ensuring compliance with CDM and H&S regulations, and advising internal teams on technical matters. Requirements Strong experience managing building projects end-to-end Knowledge of building construction, defects and maintenance Familiarity with JCT contracts Working knowledge of building services installations Excellent written, verbal and IT skills Relevant degree (essential); RICS/CIOB membership (desirable) Details Location: Surrey On-site: 3 days per week Rate: 400 per day
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 18, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Do you want to work in the Dental Practice as a Trainee Dental Nurse? Are you looking for a high level of education whilst getting PAID ? We are looking to recruit TRAINEE DENTAL NURSE who is interested to take up the training with us as well as work in the Dental Practice to gain chair side experience required by NEBDN. You will get at least 12.30 an hour while you work and the qualification will take up to a year to complete. As a dental nurse, you will be benefiting from the first class facilities and experienced team around you allowing you to excel as dental nurse. You do not require previous experience or qualification. If interested, please contact us to discuss further or apply with your recent CV
Mar 18, 2026
Full time
Do you want to work in the Dental Practice as a Trainee Dental Nurse? Are you looking for a high level of education whilst getting PAID ? We are looking to recruit TRAINEE DENTAL NURSE who is interested to take up the training with us as well as work in the Dental Practice to gain chair side experience required by NEBDN. You will get at least 12.30 an hour while you work and the qualification will take up to a year to complete. As a dental nurse, you will be benefiting from the first class facilities and experienced team around you allowing you to excel as dental nurse. You do not require previous experience or qualification. If interested, please contact us to discuss further or apply with your recent CV
My job We are looking for a Controller in Process 1 to join our Production team in Pilgrim's Europe - Moy Park at Dungannon . In this role you will be responsible for ensuring quality of products and adherence to line processing and packaging plans. This role requires managing and controlling production resources while driving efficiency and maintaining safety standards click apply for full job details
Mar 18, 2026
Full time
My job We are looking for a Controller in Process 1 to join our Production team in Pilgrim's Europe - Moy Park at Dungannon . In this role you will be responsible for ensuring quality of products and adherence to line processing and packaging plans. This role requires managing and controlling production resources while driving efficiency and maintaining safety standards click apply for full job details
Are you a Management Accountant who loves turning numbers into insight and helping shape business decisions? A successful manufacturing business in Fife is looking for a Commercial Management Accountant to join their established Group finance function. What you'll be doing: Lead the production of monthly management accounts, budgeting, forecasting, and cost control. Collaborate across finance and operations to turn data into actionable insights. Attend monthly Financial Review Meetings and Director Meetings, providing commentary and analysis on management accounts. Take ownership of product cost accounting and stock inventory analysis. Work closely with the Group CFO to support strategic financial decisions. Who we're looking for: Qualified, part-qualified, or qualified-by-experience accountant. Experience in Manufacturing, Engineering, or Supply Chain environments. Strong communicator, confident presenting to senior stakeholders and working cross-functionally. Advanced Excel skills and experience using ERP systems. The package: Salary up to 55k Study support if you're working towards ACCA/CIMA qualification Annual performance bonus 33 days holiday Private pension Death in service (4x salary) Income protection Early finish on a Friday! If you're ready to step into a role where finance meets strategy, and your insights are genuinely valued, this is your chance. Apply now and join a team as enthusiastic about numbers as they are about results.
Mar 18, 2026
Full time
Are you a Management Accountant who loves turning numbers into insight and helping shape business decisions? A successful manufacturing business in Fife is looking for a Commercial Management Accountant to join their established Group finance function. What you'll be doing: Lead the production of monthly management accounts, budgeting, forecasting, and cost control. Collaborate across finance and operations to turn data into actionable insights. Attend monthly Financial Review Meetings and Director Meetings, providing commentary and analysis on management accounts. Take ownership of product cost accounting and stock inventory analysis. Work closely with the Group CFO to support strategic financial decisions. Who we're looking for: Qualified, part-qualified, or qualified-by-experience accountant. Experience in Manufacturing, Engineering, or Supply Chain environments. Strong communicator, confident presenting to senior stakeholders and working cross-functionally. Advanced Excel skills and experience using ERP systems. The package: Salary up to 55k Study support if you're working towards ACCA/CIMA qualification Annual performance bonus 33 days holiday Private pension Death in service (4x salary) Income protection Early finish on a Friday! If you're ready to step into a role where finance meets strategy, and your insights are genuinely valued, this is your chance. Apply now and join a team as enthusiastic about numbers as they are about results.
Residential Conveyancer - HYBRID OR FULLY REMOTE WORKING MODEL Are you an experienced Residential Conveyancer looking for an exciting opportunity in Liverpool? My client, a dynamic and forward-thinking firm is seeking a talented individual to join their team. The Client: My client is a fast-paced firm committed to delivering exceptional legal services to their clients. Located in Liverpool, they pride themselves on their innovative approach and dedication to client satisfaction. Role Overview: To fulfil the Residential Conveyancer role successfully, you will be responsible for managing a diverse caseload of approximately 80 residential matters. These cases will primarily involve sale, purchase, freehold, and leasehold files, with additional responsibilities including remortgage, new builds and transfer of equity cases. This is a full-time, permanent position offering a competitive salary, hybrid working arrangements after a 4-week settling-in period, and the option to work fully remote for the right candidate . There are excellent opportunities for progression, including the potential to step into a managerial role in the future. Key Responsibilities: Handle a caseload of residential matters efficiently and accurately. Demonstrate expert knowledge of the conveyancing process. Ensure thoroughness and attention to detail in all aspects of casework. Adapt to and thrive in a fast-paced work environment. Provide excellent client service and maintain strong client relationships. The Candidate: Ideally, you will hold at least 5 years' fee earning experience within residential property. Applications are welcome from both qualified and unqualified candidates - the priority is someone confident, proactive, and able to see files through efficiently from start to finish. If you are a skilled Residential Conveyancer looking for a rewarding opportunity with room for growth, we would love to hear from you. To apply, please send your CV outlining your suitability for the role to (url removed) or call (phone number removed) .
Mar 18, 2026
Full time
Residential Conveyancer - HYBRID OR FULLY REMOTE WORKING MODEL Are you an experienced Residential Conveyancer looking for an exciting opportunity in Liverpool? My client, a dynamic and forward-thinking firm is seeking a talented individual to join their team. The Client: My client is a fast-paced firm committed to delivering exceptional legal services to their clients. Located in Liverpool, they pride themselves on their innovative approach and dedication to client satisfaction. Role Overview: To fulfil the Residential Conveyancer role successfully, you will be responsible for managing a diverse caseload of approximately 80 residential matters. These cases will primarily involve sale, purchase, freehold, and leasehold files, with additional responsibilities including remortgage, new builds and transfer of equity cases. This is a full-time, permanent position offering a competitive salary, hybrid working arrangements after a 4-week settling-in period, and the option to work fully remote for the right candidate . There are excellent opportunities for progression, including the potential to step into a managerial role in the future. Key Responsibilities: Handle a caseload of residential matters efficiently and accurately. Demonstrate expert knowledge of the conveyancing process. Ensure thoroughness and attention to detail in all aspects of casework. Adapt to and thrive in a fast-paced work environment. Provide excellent client service and maintain strong client relationships. The Candidate: Ideally, you will hold at least 5 years' fee earning experience within residential property. Applications are welcome from both qualified and unqualified candidates - the priority is someone confident, proactive, and able to see files through efficiently from start to finish. If you are a skilled Residential Conveyancer looking for a rewarding opportunity with room for growth, we would love to hear from you. To apply, please send your CV outlining your suitability for the role to (url removed) or call (phone number removed) .
An established and highly regarded independent financial planning firm, is looking to appoint an experienced Paraplanner to join its growing team based on the outskirts of Redditch.This business prides itself on delivering truly independent advice, offering clients access to the whole of the market and building long term, trusted relationships. You will be joining a collaborative, supportive environment where quality of advice and client service genuinely come first. The Role Reporting to the Paraplanning Team Supervisor, you will provide high level technical support to advisers and play a key role in delivering clear, compliant and client focused advice.Your responsibilities will include: Writing multi pension and investment suitability reports Preparing protection, tax planning and annual review reports Identifying missing KYC information and liaising with advisers and support staff to obtain it Preparing documentation for client sign off Recording client communications accurately and consistently Liaising with product providers and third parties to gather information Supporting with tax calculations where required This is a full time, permanent position within a business that values attention to detail, technical strength and continuous development. About You Experience within financial services is essential Strong suitability report writing skills High standards of written and numerical ability Working towards or holding Level 4 Diploma in Financial Planning (or equivalent) Organised, detail focused and able to manage multiple deadlines A strong team player with a proactive mindset Administrative experience is advantageous Driving licence preferred due to limited public transport links What's on Offer 35 hour working week with early finish on a Friday 26 days holiday plus bank holidays and holiday purchase scheme Contributory pension and death in service benefit Annual bonus Ongoing professional development support, including funding towards Diploma exams This is an excellent opportunity for a driven Paraplanner who wants to join a stable, growing firm where development is encouraged and your technical expertise will be valued. To apply or for further information, please contact:Ellie Sedgwick IDEX Consulting Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 18, 2026
Full time
An established and highly regarded independent financial planning firm, is looking to appoint an experienced Paraplanner to join its growing team based on the outskirts of Redditch.This business prides itself on delivering truly independent advice, offering clients access to the whole of the market and building long term, trusted relationships. You will be joining a collaborative, supportive environment where quality of advice and client service genuinely come first. The Role Reporting to the Paraplanning Team Supervisor, you will provide high level technical support to advisers and play a key role in delivering clear, compliant and client focused advice.Your responsibilities will include: Writing multi pension and investment suitability reports Preparing protection, tax planning and annual review reports Identifying missing KYC information and liaising with advisers and support staff to obtain it Preparing documentation for client sign off Recording client communications accurately and consistently Liaising with product providers and third parties to gather information Supporting with tax calculations where required This is a full time, permanent position within a business that values attention to detail, technical strength and continuous development. About You Experience within financial services is essential Strong suitability report writing skills High standards of written and numerical ability Working towards or holding Level 4 Diploma in Financial Planning (or equivalent) Organised, detail focused and able to manage multiple deadlines A strong team player with a proactive mindset Administrative experience is advantageous Driving licence preferred due to limited public transport links What's on Offer 35 hour working week with early finish on a Friday 26 days holiday plus bank holidays and holiday purchase scheme Contributory pension and death in service benefit Annual bonus Ongoing professional development support, including funding towards Diploma exams This is an excellent opportunity for a driven Paraplanner who wants to join a stable, growing firm where development is encouraged and your technical expertise will be valued. To apply or for further information, please contact:Ellie Sedgwick IDEX Consulting Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 18, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Role: Bid - Sales Support Contract duration: 12 months Location: Lincoln Contract: Inside IR35 PAYE or Umbrella rate Our Client is an Energy technology company are seeking to recruit Bid or Tendering - Sales Support at Lincoln location. The role is for a contract position of 12 months Inside IR35. Our client has 150-year legacy of innovation and will focus on energy transformation, new technologies, decarbonization and Innovative leading-edge technology. Role You will be part of our Tendering department, reporting to Tendering Supervisor and part of the wider Sales Support Team, which supports the aftermarket/service division of Energy Industrial company in Lincoln. You will be supporting local and regional colleagues to produce swift high-quality quotations to support order intake. Within your role you will be responsible for specific region/customer including all communication, issues and commercial discussions during the bid stage. Responsibilities As a Bid or Tendering - Sales Support person you will be responsible for constructing Tenders for Spares and Overhauls, ensuring details are in line with business guidelines, whilst maintaining customer communication related to the Tenders and contractual obligations. Booking purchase orders accurately and timely in line with business guidelines whilst maintaining customer satisfaction and ensuring all contractual obligations can be met through the life of the contract. Meeting targets relating to Tendering and Bid Management, including Quotation Response Time, Hit Rate and Executing Sales Handovers Coordination with Sales and Commercial Support to analyze and correct any issues that arise. Support commercial issues and disputes with your customers during the Bid Stage. Qualifications Preferably experience in Tendering / Bid Management. Experienced in Microsoft Office portfolio (word, excel, p/point) Sound commercial and financial knowledge (Contractual terms and conditions, Gross margin, debt etc) and a proficient negotiator. Knowledge of SAP and Salesforce, Continuous Improvement mindset Good understanding of customs/trade requirements for worldwide business Interested in a fantastic career opportunity with a great pay rate? Apply now to set up an informal conversation with a member of our Recruitment team and find out more information! This vacancy is being advertised by Belcan
Mar 18, 2026
Contractor
Role: Bid - Sales Support Contract duration: 12 months Location: Lincoln Contract: Inside IR35 PAYE or Umbrella rate Our Client is an Energy technology company are seeking to recruit Bid or Tendering - Sales Support at Lincoln location. The role is for a contract position of 12 months Inside IR35. Our client has 150-year legacy of innovation and will focus on energy transformation, new technologies, decarbonization and Innovative leading-edge technology. Role You will be part of our Tendering department, reporting to Tendering Supervisor and part of the wider Sales Support Team, which supports the aftermarket/service division of Energy Industrial company in Lincoln. You will be supporting local and regional colleagues to produce swift high-quality quotations to support order intake. Within your role you will be responsible for specific region/customer including all communication, issues and commercial discussions during the bid stage. Responsibilities As a Bid or Tendering - Sales Support person you will be responsible for constructing Tenders for Spares and Overhauls, ensuring details are in line with business guidelines, whilst maintaining customer communication related to the Tenders and contractual obligations. Booking purchase orders accurately and timely in line with business guidelines whilst maintaining customer satisfaction and ensuring all contractual obligations can be met through the life of the contract. Meeting targets relating to Tendering and Bid Management, including Quotation Response Time, Hit Rate and Executing Sales Handovers Coordination with Sales and Commercial Support to analyze and correct any issues that arise. Support commercial issues and disputes with your customers during the Bid Stage. Qualifications Preferably experience in Tendering / Bid Management. Experienced in Microsoft Office portfolio (word, excel, p/point) Sound commercial and financial knowledge (Contractual terms and conditions, Gross margin, debt etc) and a proficient negotiator. Knowledge of SAP and Salesforce, Continuous Improvement mindset Good understanding of customs/trade requirements for worldwide business Interested in a fantastic career opportunity with a great pay rate? Apply now to set up an informal conversation with a member of our Recruitment team and find out more information! This vacancy is being advertised by Belcan
Pertemps Open University
New Basford, Nottinghamshire
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Nottingham Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at NG5 1AH (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
Mar 18, 2026
Seasonal
Customer Service Adviser (Student Support) Pay Rate: 12.79 Location: Nottingham Start Date: 5th May 2026 to 25th September 2026 A second intake will also commence in early June 2026 for candidates who are not available for the May start. Training: 7-week on-site training period at NG5 1AH (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation in which you will be able to make a difference to students lives Change your career, change lives The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link). We have several exciting new opportunities for customer service professionals to join our frontline team in our Student Recruitment and Support Contact Centres. This is a busy and varied role, where you'll help our students - and people who are looking to study with us - make decisions about their learning. Our Student Advisers are the first point of contact for prospective and current students seeking information about study at the OU. The team support students by ensuring they have the information they need to make the right study choices for them and are able to enrol and pay using their chosen method. The team work with colleagues across the University to support students and enquirers. About the role The role involves significant telephone work, both inbound and outbound, to provide support to students through their study journey. As well as email, letter, webchat and other mediums as necessary. You will need to be confident working with multiple systems, information and databases to maintain student and enquirer details. You will ensure that prospective and current students are given accurate information, and you will work with colleagues across the University to provide support. You will receive full training for the role from dedicated Trainers who will use high quality materials, followed by regular support, coaching and development from your manager and established team members to build your confidence and knowledge within the role. We currently have posts available at our Manchester, Milton Keynes and Nottingham offices. Once the initial on-site training programme is complete, it is anticipated that candidates will be able to work in a hybrid style. This means that candidates should be able to work comfortably from home and their appointed OU office. Therefore, candidates will need to live within a reasonable commute to their OU office. Candidates will be supplied with a laptop to work flexibly. Dates and key information This position has a fixed start date, and you must be able to commence in the role on Tuesday 5th May. Full commitment to the length of the contract is required (to Friday 25th September 2026). For the first seven weeks, this role will be based in the office so that successful candidates receive full training and support to ensure they are prepared and confident within the role. After this period, a hybrid working pattern will be in place. This role is full time working 37 hours, paying 12.79ph and successful candidates will be required to work to a flexible working pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Please note that leave will be restricted during the initial training period, and for the last week of August and the first two weeks of September as this is the peak operational period. During training, you will be fully supported by a Trainer in a training group of up to 14 people. You'll be able to see and communicate with your group and will also be required to interact with group activities via a webcam, so you'll need to be comfortable with this. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click 'Apply' and upload a copy of your most recent CV to be considered. Make sure to click on the links in the advert to find out more about the role and test your broadband speed. If you are interested in the role or require any more information, please email (url removed) we look forward to hearing from you. Closing date: Friday 3rd April
Administrator required to join a small, busy and personable team. The annual salary will likely be between 20,000 - 24,000 depending on experience. Working hours are Monday to Friday 8:00am - 4:00pm. It is essential that the applicant is a car driver due to the location and are ideally able to start quickly. Duties: Answer incoming calls, dealing with enquiries Corresponding with clients and 3rd party suppliers General office administration , filing, scanning Handle customer orders, and log all jobs Benefits: 20,000 - 24,000 per annum Parking Small personable team Pension Experience required: Previous administration experience Self-motivated, with strong communication skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Mar 18, 2026
Full time
Administrator required to join a small, busy and personable team. The annual salary will likely be between 20,000 - 24,000 depending on experience. Working hours are Monday to Friday 8:00am - 4:00pm. It is essential that the applicant is a car driver due to the location and are ideally able to start quickly. Duties: Answer incoming calls, dealing with enquiries Corresponding with clients and 3rd party suppliers General office administration , filing, scanning Handle customer orders, and log all jobs Benefits: 20,000 - 24,000 per annum Parking Small personable team Pension Experience required: Previous administration experience Self-motivated, with strong communication skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
A large educational Trust with a strong moral compass setting it apart covering primary, secondary and further education are seeking a talented and committed Head of Private Office to the Group CEO to join them. This is a fantastic opportunity for an Executive Assistant / Personal Assistant with experience of working within a fast paced and demanding working environment along with a passion and empathy for education to be part of a highly sucessful and growing learner centred Trust lead by an inspirational CEO. The position will suit a highly professional, discreet and proactive individual who is able to oversee the smooth, efficient and strategic running of the Group CEO s Office as well as managing complex programmes of activity, ensuring exemplary diary and communications management is achieved at all times. In addition, the Head of Private Office will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. Duties include: Own the day-to-day operations of the Group CEO s Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO s diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Maintain strict confidentiality and professional judgement in handling sensitive matters. Experience required: Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. It is important to note that is a full time position and will involve travel to Trust sites based in South East London, Surrey and East Sussex. Hybrid working available. Please get in touch for full information.
Mar 18, 2026
Full time
A large educational Trust with a strong moral compass setting it apart covering primary, secondary and further education are seeking a talented and committed Head of Private Office to the Group CEO to join them. This is a fantastic opportunity for an Executive Assistant / Personal Assistant with experience of working within a fast paced and demanding working environment along with a passion and empathy for education to be part of a highly sucessful and growing learner centred Trust lead by an inspirational CEO. The position will suit a highly professional, discreet and proactive individual who is able to oversee the smooth, efficient and strategic running of the Group CEO s Office as well as managing complex programmes of activity, ensuring exemplary diary and communications management is achieved at all times. In addition, the Head of Private Office will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. Duties include: Own the day-to-day operations of the Group CEO s Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO s diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Maintain strict confidentiality and professional judgement in handling sensitive matters. Experience required: Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. It is important to note that is a full time position and will involve travel to Trust sites based in South East London, Surrey and East Sussex. Hybrid working available. Please get in touch for full information.
The Company: Nationally renowned, growth orientated wealth management firm looking to add an experienced Paraplanner to their technical adviser support team. A progressive, forward-thinking financial advisory business who are part of a wider group and looking to expand as we head into the latter part of 2025. Office Location: Chesterfield Working Setup: Hybrid - 3-days in the office & 2-days WFH Package: £35-40k DOE + discretionary bonus and full company benefits Benefits: Pension, 4xDIS, 23-days holiday + stats plus a full company flex benefits package Working hours: 37.5hrs p/w The Role: A broad research/report writing role supporting multiple high performing financial advisers. Your responsibilities include, but are not limited to the following: Once in receipt of a completed 'fact find' and client meeting sheet collate all the relevant quantitative detailed information required to compile a financial services report. Discuss the client's needs and objectives with the relevant adviser. Undertake research to identify suitable solutions to meet the client's needs and objectives. Prepare information for analysis by the adviser. Prepare and discuss draft recommendation report with the relevant adviser. Prepare Cashflow report where relevant Prepare suitability reports in accordance with the agreed recommendations. Review investment portfolio, asset allocation, risk profile etc. Assist with annual rebalance of model portfolios The Person: You will be Diploma qualified (or close to) and come from an IFA/wealth management background with full product research and suitability report writing support experience. Do you: Hold caseload experience across investments and pensions work? Have to exposure to cashflow modelling/lifestyle planning solutions? Want to work in forward thinking business where drive your own career/successes? What next? Please send CV applications to Chris at CB3 Associates Ltd and they will be reviewed inside 24 hours.
Mar 18, 2026
Full time
The Company: Nationally renowned, growth orientated wealth management firm looking to add an experienced Paraplanner to their technical adviser support team. A progressive, forward-thinking financial advisory business who are part of a wider group and looking to expand as we head into the latter part of 2025. Office Location: Chesterfield Working Setup: Hybrid - 3-days in the office & 2-days WFH Package: £35-40k DOE + discretionary bonus and full company benefits Benefits: Pension, 4xDIS, 23-days holiday + stats plus a full company flex benefits package Working hours: 37.5hrs p/w The Role: A broad research/report writing role supporting multiple high performing financial advisers. Your responsibilities include, but are not limited to the following: Once in receipt of a completed 'fact find' and client meeting sheet collate all the relevant quantitative detailed information required to compile a financial services report. Discuss the client's needs and objectives with the relevant adviser. Undertake research to identify suitable solutions to meet the client's needs and objectives. Prepare information for analysis by the adviser. Prepare and discuss draft recommendation report with the relevant adviser. Prepare Cashflow report where relevant Prepare suitability reports in accordance with the agreed recommendations. Review investment portfolio, asset allocation, risk profile etc. Assist with annual rebalance of model portfolios The Person: You will be Diploma qualified (or close to) and come from an IFA/wealth management background with full product research and suitability report writing support experience. Do you: Hold caseload experience across investments and pensions work? Have to exposure to cashflow modelling/lifestyle planning solutions? Want to work in forward thinking business where drive your own career/successes? What next? Please send CV applications to Chris at CB3 Associates Ltd and they will be reviewed inside 24 hours.
Specification Manager - Facade / Building Envelope / Brickwork Manchester / North (field-based) £50,000-£60,000 basic + quarterly bonus + car/allowance + 33 days' holiday + health cash plan Pure specification role. Interesting engineered products. Real technical influence at concept stage. If you enjoy the technical side of specification - influencing facade and building envelope decisions early, del click apply for full job details
Mar 18, 2026
Full time
Specification Manager - Facade / Building Envelope / Brickwork Manchester / North (field-based) £50,000-£60,000 basic + quarterly bonus + car/allowance + 33 days' holiday + health cash plan Pure specification role. Interesting engineered products. Real technical influence at concept stage. If you enjoy the technical side of specification - influencing facade and building envelope decisions early, del click apply for full job details
Customer Service & Administrator Location: Bewdley Reporting To: Order Processing & Logistics Manager Responsible For: Administration within the business Deputy To: Order Processing & Logistics Manager Salary: Up to £32,000 per year, depending on experience Working Hours: Monday to Friday, 8:30am 4:30pm (some flexibility available) Purpose and Objectives of the Role To act as the first point of contact for customer service and administrative duties, providing efficient and effective support across the business, while ensuring all processes and procedures are followed. Main Duties and Responsibilities Customer Service & Communication First point of contact for all customer queries regarding orders, liaising with dispatch to resolve issues Deliver excellent customer service and follow up on orders, fulfilment, and delivery queries Gatekeep and resolve queries preventing dispatch, escalating when necessary First point of contact for visitors; manage incoming calls and ensure documentation is completed Provide regular reporting to customers and internal stakeholders Administration & Record Keeping Support all departments with administrative tasks including record keeping, file management, document control, and reconciliation Maintain organised electronic and physical order records Enter data for fulfilment records and invoicing Support accounts with invoice processing, credit checks, ledger management, due diligence, and opening new accounts Operational & Process Support Work closely with the Order Processing & Logistics Manager to support dispatch bookings Manage booking systems for events and experiences, liaising with teams Assist senior management with implementing company objectives and directives Support sales department with telephone sales Prioritise tasks, handle post-delivery enquiries, and ensure work is completed to a high standard Complete any other reasonable duties and undertake training as required image1.png PNG Image image2.png PNG Image
Mar 18, 2026
Full time
Customer Service & Administrator Location: Bewdley Reporting To: Order Processing & Logistics Manager Responsible For: Administration within the business Deputy To: Order Processing & Logistics Manager Salary: Up to £32,000 per year, depending on experience Working Hours: Monday to Friday, 8:30am 4:30pm (some flexibility available) Purpose and Objectives of the Role To act as the first point of contact for customer service and administrative duties, providing efficient and effective support across the business, while ensuring all processes and procedures are followed. Main Duties and Responsibilities Customer Service & Communication First point of contact for all customer queries regarding orders, liaising with dispatch to resolve issues Deliver excellent customer service and follow up on orders, fulfilment, and delivery queries Gatekeep and resolve queries preventing dispatch, escalating when necessary First point of contact for visitors; manage incoming calls and ensure documentation is completed Provide regular reporting to customers and internal stakeholders Administration & Record Keeping Support all departments with administrative tasks including record keeping, file management, document control, and reconciliation Maintain organised electronic and physical order records Enter data for fulfilment records and invoicing Support accounts with invoice processing, credit checks, ledger management, due diligence, and opening new accounts Operational & Process Support Work closely with the Order Processing & Logistics Manager to support dispatch bookings Manage booking systems for events and experiences, liaising with teams Assist senior management with implementing company objectives and directives Support sales department with telephone sales Prioritise tasks, handle post-delivery enquiries, and ensure work is completed to a high standard Complete any other reasonable duties and undertake training as required image1.png PNG Image image2.png PNG Image
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 18, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Part-Time Receptionist / Administrator (Job Share Afternoons) Ripley £12.50 per hour Temporary 3 6 months with the view to go Permanent Are you looking for part-time afternoon hours that fit around your lifestyle? SF Recruitment is delighted to be working with a fantastic client based in Ripley who is looking for a friendly and organised Receptionist/Administrator to join their team on a job share basis. This role is ideal for someone seeking part-time work, where you will share responsibilities with another team member and support each other with holiday and sickness cover when needed. You will be the first point of contact for visitors and callers, while also providing essential administrative support to the wider team. Key Details 3 6 months temporary with the view to go permanent Monday Friday, afternoons (12:30pm 4:00pm) £12.50 per hour - due to increase in April to £13 per hour Ripley Key Responsibilities Providing front-of-house reception support, greeting visitors and answering calls Managing emails and responding to customer enquiries Supporting the team with general administration duties Processing sales orders and purchase orders Producing reports to support the team Assisting with ad hoc administrative tasks and projects About You Previous reception or administrative experience Excellent communication and customer service skills Highly organised with good attention to detail Comfortable working in a busy office environment Reliable and flexible, able to support job share cover when required If you are immediately available or on a short notice period and looking for a friendly, flexible part-time opportunity, we would love to hear from you. Apply today to be considered.
Mar 18, 2026
Seasonal
Part-Time Receptionist / Administrator (Job Share Afternoons) Ripley £12.50 per hour Temporary 3 6 months with the view to go Permanent Are you looking for part-time afternoon hours that fit around your lifestyle? SF Recruitment is delighted to be working with a fantastic client based in Ripley who is looking for a friendly and organised Receptionist/Administrator to join their team on a job share basis. This role is ideal for someone seeking part-time work, where you will share responsibilities with another team member and support each other with holiday and sickness cover when needed. You will be the first point of contact for visitors and callers, while also providing essential administrative support to the wider team. Key Details 3 6 months temporary with the view to go permanent Monday Friday, afternoons (12:30pm 4:00pm) £12.50 per hour - due to increase in April to £13 per hour Ripley Key Responsibilities Providing front-of-house reception support, greeting visitors and answering calls Managing emails and responding to customer enquiries Supporting the team with general administration duties Processing sales orders and purchase orders Producing reports to support the team Assisting with ad hoc administrative tasks and projects About You Previous reception or administrative experience Excellent communication and customer service skills Highly organised with good attention to detail Comfortable working in a busy office environment Reliable and flexible, able to support job share cover when required If you are immediately available or on a short notice period and looking for a friendly, flexible part-time opportunity, we would love to hear from you. Apply today to be considered.
Category Manager Procurement Manager Commercial Manager Summer-Browning Associates is currently supporting our client in the Defence Sector, who is seeking a Category Manager for an initial 6-month assignment with an option to extend. Location: Hybrid working - Reading The ideal candidate will hold an active security clearance and strong experience in Category Management, with the following click apply for full job details
Mar 18, 2026
Contractor
Category Manager Procurement Manager Commercial Manager Summer-Browning Associates is currently supporting our client in the Defence Sector, who is seeking a Category Manager for an initial 6-month assignment with an option to extend. Location: Hybrid working - Reading The ideal candidate will hold an active security clearance and strong experience in Category Management, with the following click apply for full job details
We are working with a specialist engineering business that designs and manufactures advanced electronic systems used in safety-critical applications. Due to sustained growth and increasing demand, they are looking to add an experienced Electronics Engineer to a small, highly capable engineering team, where you'd be involved in the full product development life-cycle of their new systems. The Role This is a hands-on engineering role with real technical ownership. You will take responsibility for electronic systems across the full product lifecycle, from early concept through to testing, validation, and in-service support. Typical responsibilities include: Owning electronic system designs for one or more products Working at system level, not just component level Reviewing and assessing schematics and designs Leading and contributing to design reviews Supporting new product development (approx. 70%) Supporting existing products, troubleshooting and production improvements (approx. 30%) Working closely with mechanical engineers, software specialists, and production teams Contributing to safety analysis and safety cases for critical systems Involvement in environmental, qualification, and field testing This is not a project management role, but you will naturally lead technical activity and act as a point of authority for your products. Technical Environment Microcontroller-based electronics Some analogue design Safety-critical engineering and analysis Altium for schematic review and light design work PCB layout largely supported by external partners Embedded C at a review and understanding level (not a pure software role) About You You will be an experienced electronics engineer who has worked on real products and understands how systems come together end-to-end. This role suits someone who enjoys responsibility, problem-solving, and being close to the hardware. You are likely to have: A degree in Electronics or a closely related discipline Industry experience in electronic product development Strong schematic understanding and system-level thinking Confidence leading technical discussions and reviews A proactive, solutions-focused approach Comfort working in a small, collaborative team Experience in defence, aerospace, rail, nuclear, or other safety-critical sectors is beneficial but not essential. Security The role is likely to require SC clearance. Candidates must be eligible, but clearance can be sponsored by the company. Package & Working Pattern Salary up to 60,000 DOE Bonus scheme Private healthcare Pension 25 days holiday Flexible working hours Predominantly on-site due to the nature of the work, with reasonable ad-hoc flexibility For more information on this role, please apply ASAP to avoid disappointment.
Mar 18, 2026
Full time
We are working with a specialist engineering business that designs and manufactures advanced electronic systems used in safety-critical applications. Due to sustained growth and increasing demand, they are looking to add an experienced Electronics Engineer to a small, highly capable engineering team, where you'd be involved in the full product development life-cycle of their new systems. The Role This is a hands-on engineering role with real technical ownership. You will take responsibility for electronic systems across the full product lifecycle, from early concept through to testing, validation, and in-service support. Typical responsibilities include: Owning electronic system designs for one or more products Working at system level, not just component level Reviewing and assessing schematics and designs Leading and contributing to design reviews Supporting new product development (approx. 70%) Supporting existing products, troubleshooting and production improvements (approx. 30%) Working closely with mechanical engineers, software specialists, and production teams Contributing to safety analysis and safety cases for critical systems Involvement in environmental, qualification, and field testing This is not a project management role, but you will naturally lead technical activity and act as a point of authority for your products. Technical Environment Microcontroller-based electronics Some analogue design Safety-critical engineering and analysis Altium for schematic review and light design work PCB layout largely supported by external partners Embedded C at a review and understanding level (not a pure software role) About You You will be an experienced electronics engineer who has worked on real products and understands how systems come together end-to-end. This role suits someone who enjoys responsibility, problem-solving, and being close to the hardware. You are likely to have: A degree in Electronics or a closely related discipline Industry experience in electronic product development Strong schematic understanding and system-level thinking Confidence leading technical discussions and reviews A proactive, solutions-focused approach Comfort working in a small, collaborative team Experience in defence, aerospace, rail, nuclear, or other safety-critical sectors is beneficial but not essential. Security The role is likely to require SC clearance. Candidates must be eligible, but clearance can be sponsored by the company. Package & Working Pattern Salary up to 60,000 DOE Bonus scheme Private healthcare Pension 25 days holiday Flexible working hours Predominantly on-site due to the nature of the work, with reasonable ad-hoc flexibility For more information on this role, please apply ASAP to avoid disappointment.
