DWP

DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application

DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application

DWP. Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shape the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement. Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard. Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services. Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise. Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation. Please note this role requires you to pass Security Check clearance. You and your role As a Performance Analyst in DWP Digital's Working Age Services, you'll put data at the heart of some of DWP's most critical products and services, including Universal Credit. You'll lead the delivery of high quality performance analytics, setting measurement standards and embedding best practice across product teams. You'll shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user focused insight at their core. You'll develop KPIs, goals, and user needs based measures, analyse complex datasets, and communicate clear insights that influence decision making. As a leader within the Performance Analytics community, you'll also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £75,497. Pension: You'll get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket. Professional development, mentoring and progression opportunities. And we have an award-winning environment and culture: Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just three stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application

QA Tester Pay of £38,772 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a QA Tester in our Collaboration and Communication Services team to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong understanding of QA methodologies, tools and processes. Demonstrable experience with bug tracking and test management tools (e.g. Jira, Azure) Demonstrable experience in being able to review requirements, specifications and produce test scripts. Demonstrable experience in being able to identify issues and risks associated with work whilst being able to analyse and report test activities and results. Demonstrable experience in being able to assist in the investigation and resolution of defects and issues. Experience of working within an automated testing environment, including executing automated test scripts, supporting regression testing, and analysing test outcomes to identify defects. You and your role As a QA Tester, you'll spend your days diving into different digital products, figuring out what needs to be tested and making sure nothing slips through the cracks. You'll get to know the requirements inside out so you can design the right tests, create any test data you need, and run everything from manual checks to automated scripts using tools like Cypress, Playwright, Zephyr or TestComplete. When something breaks, you'll log it, track it, and help the team understand what went wrong. A big part of the role is helping the team work smarter, using automation where it makes sense, suggesting improvements to how testing is done, and getting involved in conversations about best practices. You'll also take accessibility seriously, making sure products meet WCAG 2.2 standards. Throughout it all, you'll be part of a supportive test community, sharing what you learn, contributing ideas and helping keep everything aligned with government standards. It's a mix of hands on testing, problem solving, collaborating, and constantly finding ways to level up how the team works. Details. Wages. Perks. Location: You'll join us in our brilliant digital hub in Newcastle. The role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £38,772 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £11,000 per year. Holidays: A generous leave package starting at 24 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Could you be the next Leader within DWP Policy? DWP is looking to fill SCS2 Director, Young People and Skills Strategy role within the Policy directorate. The role sits at the heart of the Governments ambition to improve outcomes for young people as outlined in the Get Britain Working White Paper. This role was established in response to the Governments strategic priority to reduce the number of you click apply for full job details

Could you be the next Leader within DWP Policy? DWP is looking to fill SCS2 Director, Young People and Skills Strategy role within the Policy directorate. The role sits at the heart of the Governments ambition to improve outcomes for young people as outlined in the Get Britain Working White Paper. This role was established in response to the Governments strategic priority to reduce the number of you

Could you be the next Leader within DWP Policy? DWP is looking to fill SCS2 Director, Young People and Skills Strategy role within the Policy directorate. The role sits at the heart of the Governments ambition to improve outcomes for young people as outlined in the Get Britain Working White Paper. This role was established in response to the Governments strategic priority to reduce the number of you