BUZZ Bingo

CMS Executive Salary: £40,000 £45,000k per annum Hours: Monday Friday, 9am 5pm (35 hours per week) Location: Occasional travel to Nottingham will be required. We re on the lookout for an energetic, proactive, and detail-obsessed CMS Executive to help deliver exceptional online customer experiences across our exciting portfolio of digital platforms including (url removed), (url removed), and more. Why You ll Love This Role You ll be at the heart of our digital operations owning, managing, and improving content across multiple sites and platforms. From minor tweaks to complex page builds and projects, and supporting brand new features, you ll play a core part in keeping our digital journeys effective, engaging, and high performing. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family. Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Be Doing Build, publish and maintain content across several websites and other CMS platforms Maintain a strong working understanding of CMS Junior responsibilities to provide support and cover when required Actively contribute to prioritisation and planning sessions Work cross-functionally with Digital Operations, Marketing, Customer Services, Creative and Event teams Contribute to ongoing CMS improvements with user stories and development testing Work closely with Product Managers and the Product Delivery Manager to test and adopt new CMS capabilities Become a CMS expert training others and expanding user guides as needed What You ll Bring Essential for this role 2+ years experience working with Content Management System Bachelor s degree in communications, Media or similar Strong organisational and time-management abilities, able to manage multiple tasks and priorities effectively Exceptional attention to detail Ability to multi-task and effectively operate in a fast-paced, constantly evolving environment A proactive, positive mindset, with energy, humour, and the confidence to challenge when necessary Desirable Experience with Playtech systems (including IMS) Familiarity with (url removed), JIRA, or similar Background in gaming/gambling Basic understanding of HTML, CSS, or JavaScript Experience with Google Optimise360, Optimizely, or Adobe Target If you re enthusiastic about digital content and ready to make an impact in a fast paced environment, we d love to hear from you. Buzz Bingo is an equal opportunities employer committed to diversity and inclusion.

CMS Executive Salary: £40,000 £45,000k per annum Hours: Monday Friday, 9am 5pm (35 hours per week) Location: Occasional travel to Nottingham will be required. We re on the lookout for an energetic, proactive, and detail-obsessed CMS Executive to help deliver exceptional online customer experiences across our exciting portfolio of digital platforms including (url removed), (url removed), and more. Why You ll Love This Role You ll be at the heart of our digital operations owning, managing, and improving content across multiple sites and platforms. From minor tweaks to complex page builds and projects, and supporting brand new features, you ll play a core part in keeping our digital journeys effective, engaging, and high performing. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family. Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Be Doing Build, publish and maintain content across several websites and other CMS platforms Maintain a strong working understanding of CMS Junior responsibilities to provide support and cover when required Actively contribute to prioritisation and planning sessions Work cross-functionally with Digital Operations, Marketing, Customer Services, Creative and Event teams Contribute to ongoing CMS improvements with user stories and development testing Work closely with Product Managers and the Product Delivery Manager to test and adopt new CMS capabilities Become a CMS expert training others and expanding user guides as needed What You ll Bring Essential for this role 2+ years experience working with Content Management System Bachelor s degree in communications, Media or similar Strong organisational and time-management abilities, able to manage multiple tasks and priorities effectively Exceptional attention to detail Ability to multi-task and effectively operate in a fast-paced, constantly evolving environment A proactive, positive mindset, with energy, humour, and the confidence to challenge when necessary Desirable Experience with Playtech systems (including IMS) Familiarity with (url removed), JIRA, or similar Background in gaming/gambling Basic understanding of HTML, CSS, or JavaScript Experience with Google Optimise360, Optimizely, or Adobe Target If you re enthusiastic about digital content and ready to make an impact in a fast paced environment, we d love to hear from you. Buzz Bingo is an equal opportunities employer committed to diversity and inclusion.

Network Engineer Salary £49,000 p/a Hybrid role with occasional travel to our Nottingham Head Office, clubs which are UK wide and data centres. Ready to take on a role where you can shape, support, and evolve the technology behind one of the UK s biggest entertainment brands? We're looking for a passionate, proactive Network Engineer to join our IT team and help power the systems our customers rely on every day, both in club and online. Why You ll Love This Role You ll be joining a collaborative, forward?thinking team that looks after the entire retail and online IT estate including data centres, offices, and bingo clubs across the UK. You ll take ownership of our network infrastructure and play a key part in both BAU operations and exciting, business?wide projects. From day one, you ll have real impact and real responsibility. What You ll Be Doing Owning 3rd?line network support and responding to escalations Installing, configuring, and optimising network hardware and systems Supporting large-scale deployments across the group Leading and contributing to projects that deliver business change Monitoring production systems and participating in the BAU/on?call rota Working closely with DevOps, Infrastructure, and Project teams Championing standards, best practice, and continuous improvement What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Company performance annual bonus Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What You ll Bring You ll come from a similar network or infrastructure role, with experience in fast moving environments and a strong technical grounding. To succeed here, you ll need: Strong technical skills in: Juniper SRX & switching Cisco firewalls & switching Palo Alto / FortiGate technologies Cisco Meraki Network routing, security & troubleshooting Hardware replacement and physical device support Plus the mindset to match: Excellent communication able to translate technical issues for any audience A proactive approach to identifying and resolving root causes A passion for learning and adopting new technologies Flexibility to support major incidents outside core hours Strong documentation skills and attention to detail A positive can?do attitude and a collaborative nature A full driving licence (travel required across sites) Experience with ITIL, or industry?specific systems (bingo/gambling), is a bonus. Driving License required.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you consider yourself to be a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Poole Club offering an 18-20 hour contract which requires you to have full availability as your shifts will include a mix of days, nights and weekends. There is no set shift availability with this role and shifts are allocated on a rota basis. Shifts finish as late as 4am and you will need to be able to get home safely late at night. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Player Protection Officer Location: Hybrid Department: Risk & Compliance Type: Full-time Salary: Up to £30,000 per annum Do yo have experience in AML ? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What You ll Be Doing Conducting risk assessments and forensic profiling of customer accounts Investigating escalated cases of fraudulent activity and suspicious behaviour Engaging with customers to understand their circumstances and ensure safe play Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews Maintaining accurate records and completing Suspicious Activity Reports (SARs) Collaborating with retail and digital teams to create a seamless safer gambling experience Presenting findings to senior governance meetings and contributing to policy improvements What You ll Bring Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance) Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act Hands-on experience with Customer Due Diligence (CDD) and EDD procedures Excellent communication skills and the ability to handle sensitive conversations with empathy A sharp eye for detail and a proactive, investigative mindset Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) Ability to work independently and as part of a remote team Desirable Extras ICA Certificate in KYC, CDD, or AML Experience compiling reports and presenting findings to senior stakeholders Why You ll Love It Here You ll be part of a passionate team that puts player safety at the heart of everything You ll have the opportunity to shape safer gambling practices and drive real change You ll work in a supportive, collaborative environment with room to grow Ready to make a difference? Apply now and help us protect what matters most.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you consider yourself to be a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Poole Club offering an 18-20 hour contract which requires you to have full availability as your shifts will include a mix of days, nights and weekends. There is no set shift availability with this role and shifts are allocated on a rota basis. Shifts finish as late as 4am and you will need to be able to get home safely late at night. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Brighton Club offering a 20-30 hour contract which is will include a mixture of shifts including evenings and weekends. This role requires a lot of availability. Shifts will finish as late as 3am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Player Protection Officer Location: Hybrid Department: Risk & Compliance Type: Full-time Salary: Up to £30,000 per annum Do yo have experience in AML ? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What You ll Be Doing Conducting risk assessments and forensic profiling of customer accounts Investigating escalated cases of fraudulent activity and suspicious behaviour Engaging with customers to understand their circumstances and ensure safe play Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews Maintaining accurate records and completing Suspicious Activity Reports (SARs) Collaborating with retail and digital teams to create a seamless safer gambling experience Presenting findings to senior governance meetings and contributing to policy improvements What You ll Bring Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance) Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act Hands-on experience with Customer Due Diligence (CDD) and EDD procedures Excellent communication skills and the ability to handle sensitive conversations with empathy A sharp eye for detail and a proactive, investigative mindset Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) Ability to work independently and as part of a remote team Desirable Extras ICA Certificate in KYC, CDD, or AML Experience compiling reports and presenting findings to senior stakeholders Why You ll Love It Here You ll be part of a passionate team that puts player safety at the heart of everything You ll have the opportunity to shape safer gambling practices and drive real change You ll work in a supportive, collaborative environment with room to grow Ready to make a difference? Apply now and help us protect what matters most.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Shrewsbury Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+