BUZZ Bingo

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Clacton Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends and late nights. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you consider yourself to be a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Poole Club offering an 18-20 hour contract which requires you to have full availability as your shifts will include a mix of days, nights and weekends. There is no set shift availability with this role and shifts are allocated on a rota basis. Shifts finish as late as 4am and you will need to be able to get home safely late at night. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Job Title: Data Engineer Location: Hybrid Contract Type: Permanent / Full-Time About the Role Are you passionate about technology and eager to make a real impact? At Buzz Bingo, we're looking for a Data Engineer who thrives on innovation and enjoys working across a diverse technology stack. The systems you'll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You'll Do Data Pipeline Development: Design, implement, and maintain robust ETL/ELT pipelines for ingesting and transforming data from multiple sources. Data Modelling: Create and maintain models that support analytics and reporting needs, ensuring data integrity and consistency. Database Management: Administer and optimize relational databases for efficient storage and retrieval of large datasets. Collaboration: Work closely with software engineers, analysts, and business teams to deliver secure, reusable, and efficient data solutions. Data Quality Assurance: Implement checks and monitoring processes to ensure accuracy and reliability. Documentation: Maintain detailed technical documentation for data architectures, pipeline designs, and operational procedures. Performance Tuning: Analyse and optimize workflows for performance and cost efficiency. Innovation: Stay current with emerging technologies and best practices to continuously improve our data engineering capabilities. What You'll Get in Return - 24/7 access to GPs, mental health support, and more for you and your family Thrive App - NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning - access to 100s of online courses Buzz Brilliance Awards - employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme - purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We're Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala . Hands-on experience with ETL tools (e.g., SSIS) and orchestration tools (e.g., Azure Data Factory). Strong SQL skills and experience with relational databases (MSSQL, PostgreSQL, MySQL). Familiarity with Azure services (Fabric, Azure SQL, Synapse Analytics, Blob Storage) and hybrid cloud/on-prem solutions. Understanding of data security best practices , GDPR compliance, and governance frameworks. Strong experience with data visualization tools (Power BI, Tableau, SSRS). Knowledge of CI/CD pipelines and version control (Git). Experience with SSAS cubes, Azure-based data pipelines, and containerization technologies. Must have a full UK Driving Licence and access to your own vehicle. Desirable: Familiarity with DAX Studio for performance tuning and query diagnostics. Strong proficiency in DAX (Data Analysis Expressions) for creating complex measures, calculated columns, and tables Background in retail, hospitality, or gaming/gambling sectors. Why Join Buzz Bingo? Work on impactful projects that shape customer experiences across the UK. A collaborative, supportive environment where innovation is encouraged. Opportunities to learn, grow, and work with cutting-edge technologies. Ready to make an impact? Apply now and help us build secure, scalable, and innovative data solutions for Buzz Bingo!

Job Title: Software Engineer Location: Hybrid Contract Type: Permanent / Full-Time About the Role Are you passionate about technology and eager to make an impact? At Buzz Bingo, we're looking for a Software Engineer who loves working on new ideas, leading innovation, and delivering solutions that enhance the experience of thousands of customers, both in our clubs and online. You'll design, develop, and maintain front-end and back-end components of our software stack, working closely with product managers, designers, and developers to deliver high-quality, secure, and scalable solutions. What You'll Do Server-Side Development: Build robust APIs and services to support front-end functionality. Front-End Development: Create user-friendly interfaces for web, mobile, and desktop. Database Management: Design and optimize schemas and queries for efficient data handling. Integration: Collaborate with designers to integrate user-facing elements with server-side logic. Performance & Security: Optimize performance and implement best practices for security and data protection. Testing: Write unit and integration tests to ensure reliability. Collaboration: Work with cross-functional teams to deliver software on time. Documentation: Maintain clear documentation for APIs, services, and processes. Innovation: Stay up-to-date with emerging technologies and industry trends. What You'll Get in Return - 24/7 access to GPs, mental health support, and more for you and your family Thrive App - NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning - access to 100s of online courses Buzz Brilliance Awards - employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme - purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We're Looking For Essential Skills & Experience: Several years' experience with .Net Framework 4.5, .Net Core, .Net 6 or above, C#, and Cloud technologies . Proficiency in Microsoft Visual Studio IDE . Strong understanding of RESTful APIs , microservices architecture, and Agile methodologies. Experience with Azure , CI/CD pipelines, and hybrid environments (on-premise + cloud). Excellent problem-solving, analytical, and communication skills. Excellent communications skills with the ability to convey technical solutions to a non-technical audience. Ability to work with legacy systems while driving modernization. Experience and familiarity with SQL, Blazor & Blazor patterns, SignalR, Azure DevOps, PowerShell, Python, MAUI. Experience with database technologies (e.g., MSSQL, MySQL, MongoDB) and ORM frameworks. Experience with cloud services (e.g., Azure, AWS, Google Cloud) and deployment strategies. Hold a full UK Driving Licence with access to your own vehicle. Desirable: Familiarity with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform). Experience in retail/hospitality or gaming/gambling sectors. Why Join Buzz Bingo? Work on impactful projects that shape customer experiences across the UK. A collaborative, supportive environment where innovation is encouraged. Opportunities to learn, grow, and work with cutting-edge technologies.

Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you!Join us as a Specialist Cleaner in our Lincoln Club offering a 16 Hour contract, with shifts across 3 days from 9:45am to 12:45pm, including weekends. The remaining hours will be allocated to Customer Assistant duties, typically worked over 2 evenings per week from 6:00pm to 10:00pm weekdays and weekends. The Role You'll Play As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management Adhere to COSHH regulations in relation to the use of chemicals Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines Maintain a professional relationship with Customers and Colleagues Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For A proven track record in routine cleaning work You have good knowledge of cleaning materials Excellent attention to detail within your role You are happy to carry out the physical aspects of your role Great at working with others and provide support whenever you can Applicants must be 18+

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Widnes. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+

We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+

Are you confident with a microphone and enjoy being on stage? Are you looking for an opportunity to try new things and learn new skills? Do you want to be encouraged and empowered to develop in your role! If yes, we would love to hear from you! Join us as a Bingo Caller in our Gloucester Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play No experience required instead we are looking for people who are confident, ambitious and ready to entertain a crowd, you can be yourself here and make this role your own. We refer to our Bingo Callers as Presenters which might help to explain what we look for. Hit The Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Calling numbers and making announcements with clarity, professionalism, excitement and Passion Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Contributing ideas for driving the Club forward and suggesting more efficient procedures Ensure there is a smooth operation of our entertainment offering, ensuring compliance with all legislation Promoting and selling relevant products in a passionate way Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live Applicants must be 18+

Are you confident with a microphone and enjoy being on stage? Are you looking for an opportunity to try new things and learn new skills? Do you want to be encouraged and empowered to develop in your role! If yes, we would love to hear from you! Join us as a Bingo Caller in our Weston Club offering a 30 hour contract which is fully flexible over 7 days, including evenings and weekends. Some shifts will finish as late as 1am. The Role You'll Play No experience required instead we are looking for people who are confident, ambitious and ready to entertain a crowd, you can be yourself here and make this role your own. We refer to our Bingo Callers as Presenters which might help to explain what we look for. Hit The Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Calling numbers and making announcements with clarity, professionalism, excitement and Passion Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Contributing ideas for driving the Club forward and suggesting more efficient procedures Ensure there is a smooth operation of our entertainment offering, ensuring compliance with all legislation Promoting and selling relevant products in a passionate way Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live Applicants must be 18+

Are you confident with a microphone and enjoy being on stage? Are you looking for an opportunity to try new things and learn new skills? Do you want to be encouraged and empowered to develop in your role! If yes, we would love to hear from you! Join us as a Bingo Caller in our Gloucester Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play No experience required instead we are looking for people who are confident, ambitious and ready to entertain a crowd, you can be yourself here and make this role your own. We refer to our Bingo Callers as Presenters which might help to explain what we look for. Hit The Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Calling numbers and making announcements with clarity, professionalism, excitement and Passion Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Contributing ideas for driving the Club forward and suggesting more efficient procedures Ensure there is a smooth operation of our entertainment offering, ensuring compliance with all legislation Promoting and selling relevant products in a passionate way Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live Applicants must be 18+

We have an exciting opportunity for a Deputy General Manager to join us in Merseyside. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 depending on experience. Please note you may be asked to cover other clubs in the region at short notice. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+

Job Title: Software Engineer Location: Hybrid Contract Type: Permanent / Full-Time About the Role Are you passionate about technology and eager to make an impact? At Buzz Bingo, we re looking for a Software Engineer who loves working on new ideas, leading innovation, and delivering solutions that enhance the experience of thousands of customers, both in our clubs and online. You ll design, develop, and maintain front-end and back-end components of our software stack, working closely with product managers, designers, and developers to deliver high-quality, secure, and scalable solutions. What You ll Do Server-Side Development: Build robust APIs and services to support front-end functionality. Front-End Development: Create user-friendly interfaces for web, mobile, and desktop. Database Management: Design and optimize schemas and queries for efficient data handling. Integration: Collaborate with designers to integrate user-facing elements with server-side logic. Performance & Security: Optimize performance and implement best practices for security and data protection. Testing: Write unit and integration tests to ensure reliability. Collaboration: Work with cross-functional teams to deliver software on time. Documentation: Maintain clear documentation for APIs, services, and processes. Innovation: Stay up-to-date with emerging technologies and industry trends. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We re Looking For Essential Skills & Experience: Several years experience with .Net Framework 4.5, .Net Core, .Net 6 or above, C#, and Cloud technologies . Proficiency in Microsoft Visual Studio IDE . Strong understanding of RESTful APIs , microservices architecture, and Agile methodologies. Experience with Azure , CI/CD pipelines, and hybrid environments (on-premise + cloud). Excellent problem-solving, analytical, and communication skills. Excellent communications skills with the ability to convey technical solutions to a non-technical audience. Ability to work with legacy systems while driving modernization. Experience and familiarity with SQL, Blazor & Blazor patterns, SignalR, Azure DevOps, PowerShell, Python, MAUI. Experience with database technologies (e.g., MSSQL, MySQL, MongoDB) and ORM frameworks. Experience with cloud services (e.g., Azure, AWS, Google Cloud) and deployment strategies. Hold a full UK Driving Licence with access to your own vehicle. Desirable: Familiarity with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform). Experience in retail/hospitality or gaming/gambling sectors. Why Join Buzz Bingo? Work on impactful projects that shape customer experiences across the UK. A collaborative, supportive environment where innovation is encouraged. Opportunities to learn, grow, and work with cutting-edge technologies.

Job Title: Data Engineer Location: Hybrid Contract Type: Permanent / Full-Time About the Role Are you passionate about technology and eager to make a real impact? At Buzz Bingo, we re looking for a Data Engineer who thrives on innovation and enjoys working across a diverse technology stack. The systems you ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You ll Do Data Pipeline Development: Design, implement, and maintain robust ETL/ELT pipelines for ingesting and transforming data from multiple sources. Data Modelling: Create and maintain models that support analytics and reporting needs, ensuring data integrity and consistency. Database Management: Administer and optimize relational databases for efficient storage and retrieval of large datasets. Collaboration: Work closely with software engineers, analysts, and business teams to deliver secure, reusable, and efficient data solutions. Data Quality Assurance: Implement checks and monitoring processes to ensure accuracy and reliability. Documentation: Maintain detailed technical documentation for data architectures, pipeline designs, and operational procedures. Performance Tuning: Analyse and optimize workflows for performance and cost efficiency. Innovation: Stay current with emerging technologies and best practices to continuously improve our data engineering capabilities. What You ll Get in Return 24/7 access to GPs, mental health support, and more for you and your family Thrive App NHS-approved mental wellbeing support Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses Buzz Brilliance Awards employee recognition scheme 5 weeks annual leave plus public holidays (pro-rated for part-time roles) Holiday Buy Scheme purchase an extra week of holiday (eligibility applies) 50% staff discount on bingo tickets, food, and soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala . Hands-on experience with ETL tools (e.g., SSIS) and orchestration tools (e.g., Azure Data Factory). Strong SQL skills and experience with relational databases (MSSQL, PostgreSQL, MySQL). Familiarity with Azure services (Fabric, Azure SQL, Synapse Analytics, Blob Storage) and hybrid cloud/on-prem solutions. Understanding of data security best practices , GDPR compliance, and governance frameworks. Strong experience with data visualization tools (Power BI, Tableau, SSRS). Knowledge of CI/CD pipelines and version control (Git). Experience with SSAS cubes, Azure-based data pipelines, and containerization technologies. Must have a full UK Driving Licence and access to your own vehicle. Desirable: Familiarity with DAX Studio for performance tuning and query diagnostics. Strong proficiency in DAX (Data Analysis Expressions) for creating complex measures, calculated columns, and tables Background in retail, hospitality, or gaming/gambling sectors. Why Join Buzz Bingo? Work on impactful projects that shape customer experiences across the UK. A collaborative, supportive environment where innovation is encouraged. Opportunities to learn, grow, and work with cutting-edge technologies. Ready to make an impact? Apply now and help us build secure, scalable, and innovative data solutions for Buzz Bingo!

Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you! Join us as a Specialist Cleaner in our Lincoln Club offering a 16 Hour contract, with shifts across 3 days from 9:45am to 12:45pm, including weekends. The remaining hours will be allocated to Customer Assistant duties, typically worked over 2 evenings per week from 6:00pm to 10:00pm weekdays and weekends. The Role You ll Play As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management Adhere to COSHH regulations in relation to the use of chemicals Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines Maintain a professional relationship with Customers and Colleagues Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For A proven track record in routine cleaning work You have good knowledge of cleaning materials Excellent attention to detail within your role You are happy to carry out the physical aspects of your role Great at working with others and provide support whenever you can Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coventry Walsgrave Club offering a 16 hour contract requires full felxibility to work afternoon, evening and late night shifts including weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Are you ready to take your first steps into Management? Perhaps you are already a supervisor or team leader looking for your next role? Why not join us as a Session Manager in our Weston Super Mare club. Starting salary of £12.21 per hour rising to £13.17 per hour upon successful completion of probation and sign off. This is a full time 40 Hour Role and will include daytime, evening, late night, and weekend shifts. The Role You ll Play As a Session Manager you go above and beyond to provide exceptional service to our customers. You make sure our customers have an outstanding experience every single time they visit the Club to enhance their overall experience. You lead from the front, ensuring that our teams understand what is expected of them. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with customers. Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard. Run Bingo Sessions including supervising the operation and coaching and supporting the team. Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live. The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment. Outstanding communication skills that can be adapted to different situations when necessary. Experience at a Supervisor or Team Leader level ideally in a Retail, Hospitality or Leisure business. You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards. As an equal opportunity s employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive, and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+

Are you ready to take your first steps into Management? Perhaps you are already a supervisor or team leader looking for your next role? Why not join us as a Session Manager in our Weston Super Mare club. Starting salary of £12.21 per hour rising to £13.17 per hour upon successful completion of probation and sign off. This is a full time 40 Hour Role and will include daytime, evening, late night, and weekend shifts. The Role You'll Play As a Session Manager you go above and beyond to provide exceptional service to our customers. You make sure our customers have an outstanding experience every single time they visit the Club to enhance their overall experience. You lead from the front, ensuring that our teams understand what is expected of them. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with customers. Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard. Run Bingo Sessions including supervising the operation and coaching and supporting the team. Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live. The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment. Outstanding communication skills that can be adapted to different situations when necessary. Experience at a Supervisor or Team Leader level ideally in a Retail, Hospitality or Leisure business. You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards. As an equal opportunity's employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive, and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Middesbrough Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Coventry Walsgrave Club offering a 16 hour contract requires full felxibility to work afternoon, evening and late night shifts including weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!Join us as a Customer Assistant in our Middesbrough Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+