Title: Joiner Multi-Skilled (known internally as Carpenter Multi-Skilled) Location: South London Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Company van and fuel card provided. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experience Driving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.) Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 19, 2026
Full time
Title: Joiner Multi-Skilled (known internally as Carpenter Multi-Skilled) Location: South London Salary: £38,803 - £40,845 Working hours/pattern: 40 hours per week between 8am 6pm. To support our residents, you will be required to participate in second shift and an out of hours on-call service on a rotational basis. Company van and fuel card provided. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experience Driving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.) Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Location: Farringdon London (hybrid) Contract: 12 Months Fixed Term (Maternity Cover) Salary: £37,881 - £39,874 + £6,000 OTE About the role Are you passionate about property, sales and delivering an excellent customer experience? MTVH is looking for a Partnerships Resales Consultant to join our team, supporting customers through the shared ownership resale journey while also managing relationships with a range of third-party Registered Providers. This is a varied role combining shared ownership resales, customer service and partnership management. You'll manage your own portfolio of resale properties, guide homeowners and buyers through the sales process, and work closely with our partner organisations to deliver a high-quality service in line with their individual requirements. What you'll do Manage a caseload of shared ownership resales from instruction through to an agreed sale. Proactively support homeowners with the marketing and listing of their property, managing enquiries, viewings and buyer applications. Guide homeowners and prospective buyers through the resale journey, providing clear and timely communication throughout. Work towards monthly sales targets and key performance indicators, taking ownership of your pipeline and performance. Build and maintain strong relationships with customers, solicitors, surveyors, mortgage advisers and other key stakeholders. Ensure transactions are managed in accordance with relevant legislation, policies, procedures and compliance requirements Manage B2B relationships with third-party Registered Providers, developing a strong understanding of each partner's requirements and ensuring agreed service standards are consistently met. Work collaboratively with internal teams and external partners to identify and resolve issues, helping transactions progress as smoothly and efficiently as possible. What we're looking for We're looking for someone who is confident managing both customers and professional relationships and who thrives in a busy, target-driven environment. You'll ideally have: Experience within shared ownership, property sales or a similar housing/property environment, with a strong understanding of the shared ownership product. Excellent customer service and communication skills, with the ability to put the customer at the heart of the sales journey. Strong relationship-management skills and confidence working with external organisations and stakeholders. The ability to manage a busy and varied caseload, prioritise effectively and meet deadlines. An understanding of mortgages, financial assessments and anti-money laundering (AML) requirements. A proactive, organised and solutions-focused approach with excellent attention to detail. Confidence using CRM systems and other digital platforms to manage customers, properties and sales activity. A collaborative approach and the ability to build positive working relationships across different teams and organisations. Why join MTVH? At MTVH, you'll be part of a team that helps people achieve their home ownership aspirations. We offer a supportive working environment, opportunities for development and a competitive benefits package. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 15, 2026
Seasonal
Location: Farringdon London (hybrid) Contract: 12 Months Fixed Term (Maternity Cover) Salary: £37,881 - £39,874 + £6,000 OTE About the role Are you passionate about property, sales and delivering an excellent customer experience? MTVH is looking for a Partnerships Resales Consultant to join our team, supporting customers through the shared ownership resale journey while also managing relationships with a range of third-party Registered Providers. This is a varied role combining shared ownership resales, customer service and partnership management. You'll manage your own portfolio of resale properties, guide homeowners and buyers through the sales process, and work closely with our partner organisations to deliver a high-quality service in line with their individual requirements. What you'll do Manage a caseload of shared ownership resales from instruction through to an agreed sale. Proactively support homeowners with the marketing and listing of their property, managing enquiries, viewings and buyer applications. Guide homeowners and prospective buyers through the resale journey, providing clear and timely communication throughout. Work towards monthly sales targets and key performance indicators, taking ownership of your pipeline and performance. Build and maintain strong relationships with customers, solicitors, surveyors, mortgage advisers and other key stakeholders. Ensure transactions are managed in accordance with relevant legislation, policies, procedures and compliance requirements Manage B2B relationships with third-party Registered Providers, developing a strong understanding of each partner's requirements and ensuring agreed service standards are consistently met. Work collaboratively with internal teams and external partners to identify and resolve issues, helping transactions progress as smoothly and efficiently as possible. What we're looking for We're looking for someone who is confident managing both customers and professional relationships and who thrives in a busy, target-driven environment. You'll ideally have: Experience within shared ownership, property sales or a similar housing/property environment, with a strong understanding of the shared ownership product. Excellent customer service and communication skills, with the ability to put the customer at the heart of the sales journey. Strong relationship-management skills and confidence working with external organisations and stakeholders. The ability to manage a busy and varied caseload, prioritise effectively and meet deadlines. An understanding of mortgages, financial assessments and anti-money laundering (AML) requirements. A proactive, organised and solutions-focused approach with excellent attention to detail. Confidence using CRM systems and other digital platforms to manage customers, properties and sales activity. A collaborative approach and the ability to build positive working relationships across different teams and organisations. Why join MTVH? At MTVH, you'll be part of a team that helps people achieve their home ownership aspirations. We offer a supportive working environment, opportunities for development and a competitive benefits package. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 15, 2026
Full time
Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed : Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Huntingdon, Cambridgeshire
The Role At Coneygear Court , you'll lead a dedicated team delivering temporary accommodation and support to individuals and families experiencing homelessness across the Huntingdon area. This is an opportunity to make a real difference. You'll create a safe, welcoming and psychologically informed environment where people can rebuild confidence, develop resilience and move towards sustainable housing click apply for full job details
Aug 14, 2026
Full time
The Role At Coneygear Court , you'll lead a dedicated team delivering temporary accommodation and support to individuals and families experiencing homelessness across the Huntingdon area. This is an opportunity to make a real difference. You'll create a safe, welcoming and psychologically informed environment where people can rebuild confidence, develop resilience and move towards sustainable housing click apply for full job details
Contract Type: Permanent - 12 Month Fixed Term Contract About the Role MTVH are looking for a dedicated Customer Transitions Advisor to join our Housing Special Projects team. This role plays a key part in supporting customers who are required to move home as part of regeneration, redevelopment or major works projects. Acting as the primary customer-facing representative for MTVH, you will support customers across a range of tenures, ensuring they receive tailored advice, guidance and practical assistance throughout their transition journey. You will work closely with colleagues, contractors and external agencies to deliver a seamless service while maintaining a strong focus on customer satisfaction and positive outcomes Therefore, as part of the team, you will build trusted relationships with residents, support vulnerable customers, coordinate moves and associated services, and ensure customers are informed and engaged throughout the process. You will play an important role in helping customers settle successfully into their new homes while Key Responsibilities Act as the main point of contact for customers throughout the decant and relocation process, providing advice, support and regular communication. Work with internal teams and external agencies to coordinate services that support customers' individual needs and successful moves Manage tenancy-related matters including successions, mutual exchanges, arrears discussions and tenancy sustainment activities. Build and maintain strong relationships with residents, local authorities, contractors, MPs, councillors and community stakeholders. Support project delivery by maintaining accurate records, monitoring customer progress and ensuring all activities are completed in line with agreed project plans. Conduct property viewings, tenancy sign-ups and settling-in visits to help customers successfully transition to their new homes What You'll Need to Succeed Experience of delivering excellent customer-focused services within housing, tenancy management or a related environment. Strong communication and relationship-building skills, with the ability to work effectively with a wide range of stakeholders. Good understanding of housing management, tenancy processes and supporting vulnerable customers. Excellent organisational and prioritisation skills, with the ability to manage a varied workload and meet deadlines. Strong problem-solving ability and confidence in handling challenging situations and customer enquiries. Good IT skills, including experience using Microsoft Office applications and housing management systems. A full driving licence and willingness to travel regularly are essential. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 14, 2026
Seasonal
Contract Type: Permanent - 12 Month Fixed Term Contract About the Role MTVH are looking for a dedicated Customer Transitions Advisor to join our Housing Special Projects team. This role plays a key part in supporting customers who are required to move home as part of regeneration, redevelopment or major works projects. Acting as the primary customer-facing representative for MTVH, you will support customers across a range of tenures, ensuring they receive tailored advice, guidance and practical assistance throughout their transition journey. You will work closely with colleagues, contractors and external agencies to deliver a seamless service while maintaining a strong focus on customer satisfaction and positive outcomes Therefore, as part of the team, you will build trusted relationships with residents, support vulnerable customers, coordinate moves and associated services, and ensure customers are informed and engaged throughout the process. You will play an important role in helping customers settle successfully into their new homes while Key Responsibilities Act as the main point of contact for customers throughout the decant and relocation process, providing advice, support and regular communication. Work with internal teams and external agencies to coordinate services that support customers' individual needs and successful moves Manage tenancy-related matters including successions, mutual exchanges, arrears discussions and tenancy sustainment activities. Build and maintain strong relationships with residents, local authorities, contractors, MPs, councillors and community stakeholders. Support project delivery by maintaining accurate records, monitoring customer progress and ensuring all activities are completed in line with agreed project plans. Conduct property viewings, tenancy sign-ups and settling-in visits to help customers successfully transition to their new homes What You'll Need to Succeed Experience of delivering excellent customer-focused services within housing, tenancy management or a related environment. Strong communication and relationship-building skills, with the ability to work effectively with a wide range of stakeholders. Good understanding of housing management, tenancy processes and supporting vulnerable customers. Excellent organisational and prioritisation skills, with the ability to manage a varied workload and meet deadlines. Strong problem-solving ability and confidence in handling challenging situations and customer enquiries. Good IT skills, including experience using Microsoft Office applications and housing management systems. A full driving licence and willingness to travel regularly are essential. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Location: The Johnson Building, Farringdon Contract: Permanent About Us Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This Role We are looking for a highly analytical and detail-oriented Financial Analyst to join our Finance Operations team supporting Customer Services. In this role, you will help managers make informed business decisions by analysing financial and performance data, identifying trends, and providing meaningful insights that drive operational and financial performance. You will work closely with colleagues across the business to ensure the delivery of accurate reporting, forecasts, budgets, and business intelligence. The successful candidate will play a key role in maintaining data integrity, developing reporting processes, and supporting effective decision-making through robust financial analysis and performance reporting. Key responsibilities include: Producing timely and accurate management and performance information to support month-end reporting, forecasting, budgeting, contract reviews, negotiations, and tenders. Collecting, validating, analysing, and interpreting financial data to support reporting, planning, and business decisions. Identifying trends, risks, and opportunities to improve service performance and efficiency. Supporting the development and enhancement of reporting tools and business intelligence solutions. Working with IT and business stakeholders to improve information and reporting systems. Monitoring and reporting against key performance indicators. Managing large and complex data sets, ensuring accuracy and data integrity. Supporting and coaching colleagues in the effective use of financial information. Assisting with forecasting future stock requirements and associated budget planning. What You'll Need to Succeed Experience working within a large finance team. Proven ability to undertake detailed quantitative analysis and interpret complex data. Strong analytical skills with excellent attention to detail. Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis techniques. Experience working with large data sets, data warehouses, or business intelligence environments. Ability to identify trends and provide meaningful insights and recommendations. Excellent communication and stakeholder management skills, with the ability to build strong working relationships across the business. Ability to present financial information clearly and effectively to a range of audiences. Strong customer focus and commitment to delivering service excellence. Part-qualified or qualified accountant (ACA, ACCA, CIMA or equivalent) is desirable. What You'll Get in Return You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What You Need to Do Now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview Date: TBC Our Promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants, enabling them to fulfil their potential and realise their aspirations. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 14, 2026
Full time
Location: The Johnson Building, Farringdon Contract: Permanent About Us Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This Role We are looking for a highly analytical and detail-oriented Financial Analyst to join our Finance Operations team supporting Customer Services. In this role, you will help managers make informed business decisions by analysing financial and performance data, identifying trends, and providing meaningful insights that drive operational and financial performance. You will work closely with colleagues across the business to ensure the delivery of accurate reporting, forecasts, budgets, and business intelligence. The successful candidate will play a key role in maintaining data integrity, developing reporting processes, and supporting effective decision-making through robust financial analysis and performance reporting. Key responsibilities include: Producing timely and accurate management and performance information to support month-end reporting, forecasting, budgeting, contract reviews, negotiations, and tenders. Collecting, validating, analysing, and interpreting financial data to support reporting, planning, and business decisions. Identifying trends, risks, and opportunities to improve service performance and efficiency. Supporting the development and enhancement of reporting tools and business intelligence solutions. Working with IT and business stakeholders to improve information and reporting systems. Monitoring and reporting against key performance indicators. Managing large and complex data sets, ensuring accuracy and data integrity. Supporting and coaching colleagues in the effective use of financial information. Assisting with forecasting future stock requirements and associated budget planning. What You'll Need to Succeed Experience working within a large finance team. Proven ability to undertake detailed quantitative analysis and interpret complex data. Strong analytical skills with excellent attention to detail. Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis techniques. Experience working with large data sets, data warehouses, or business intelligence environments. Ability to identify trends and provide meaningful insights and recommendations. Excellent communication and stakeholder management skills, with the ability to build strong working relationships across the business. Ability to present financial information clearly and effectively to a range of audiences. Strong customer focus and commitment to delivering service excellence. Part-qualified or qualified accountant (ACA, ACCA, CIMA or equivalent) is desirable. What You'll Get in Return You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names What You Need to Do Now If you're interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Interview Date: TBC Our Promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants, enabling them to fulfil their potential and realise their aspirations. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Voluntary Trustee Position for the Molly Huggins Foundation Location: A combination of in-person/virtual - Travel will be required on occasions to London. Out of pocket travel expenses will be reimbursed. Time commitment: 5 meetings per year including a strategy day, with time to prepare before meetings and collaborate in between Remuneration: Voluntary (expenses reimbursed) Help shape the future of a new, ambitious charity Launched in 2024 by Metropolitan Thames Valley Housing (MTVH), the Molly Huggins Foundation was created to deliver long-term, place-based investment in communities facing inequality and disadvantage. MTVH is one of the UK's leading not for profit housing associations providing a range of social and affordable housing across London, the south east and East Midlands. Our purpose over the next decade, is to raise and distribute 75 million into initiatives that strengthen communities and improve people's lives. We're now looking for up to four Trustees to join our Board at an exciting stage of the Foundation's development. The role As a Trustee, you will: Help shape the Foundation's strategy and priorities Provide governance, support and constructive challenge Act as an ambassador for our mission and impactWhat we are looking for You may bring: Experience at Board, senior leadership or strategic level in a charity, social enterprise, or mission-led organisation Knowledge of governance, accountability, and organisational oversight Strategic thinking, sound judgement, and the ability to influence at Board level Understanding of fundraising, social investment, grant-making, or income generation Knowledge of housing, regeneration, or community development Experience in the health, education, employment sectors or working with people seeking asylum, refugees and migrant communities.We also welcome applicants who are looking to build their first Trustee or Non-Executive role. We are particularly interested in people who demonstrate: A strong commitment to social justice, equality, and community impact The ability to work collaboratively and think corporately as part of a Board Excellent communication and stakeholder engagement skills Confidence to provide challenge and contribute to strategic decision-making Emotional intelligence, resilience, and a willingness to listen and learn An understanding of the importance of resident voice and lived experience in governance. To this end, we particularly welcome applications from MTVH residentsIf you are inspired by our mission and would like to help shape the future of the Molly Huggins Foundation, we would be delighted to hear from you. Why join us This is a unique opportunity to: Play a meaningful role in shaping a growing, high-impact foundation Contribute to decisions that direct significant investment into communities Gain experience of Board-level governance and strategy Build or enhance your non-executive portfolio in a supportive environment Develop skills to enhance future employment prospectsAs part of the application process, we will require a CV and supporting statement of no more than 3 sides of A4. Find out more about our work Watch this video Email:
Aug 13, 2026
Seasonal
Voluntary Trustee Position for the Molly Huggins Foundation Location: A combination of in-person/virtual - Travel will be required on occasions to London. Out of pocket travel expenses will be reimbursed. Time commitment: 5 meetings per year including a strategy day, with time to prepare before meetings and collaborate in between Remuneration: Voluntary (expenses reimbursed) Help shape the future of a new, ambitious charity Launched in 2024 by Metropolitan Thames Valley Housing (MTVH), the Molly Huggins Foundation was created to deliver long-term, place-based investment in communities facing inequality and disadvantage. MTVH is one of the UK's leading not for profit housing associations providing a range of social and affordable housing across London, the south east and East Midlands. Our purpose over the next decade, is to raise and distribute 75 million into initiatives that strengthen communities and improve people's lives. We're now looking for up to four Trustees to join our Board at an exciting stage of the Foundation's development. The role As a Trustee, you will: Help shape the Foundation's strategy and priorities Provide governance, support and constructive challenge Act as an ambassador for our mission and impactWhat we are looking for You may bring: Experience at Board, senior leadership or strategic level in a charity, social enterprise, or mission-led organisation Knowledge of governance, accountability, and organisational oversight Strategic thinking, sound judgement, and the ability to influence at Board level Understanding of fundraising, social investment, grant-making, or income generation Knowledge of housing, regeneration, or community development Experience in the health, education, employment sectors or working with people seeking asylum, refugees and migrant communities.We also welcome applicants who are looking to build their first Trustee or Non-Executive role. We are particularly interested in people who demonstrate: A strong commitment to social justice, equality, and community impact The ability to work collaboratively and think corporately as part of a Board Excellent communication and stakeholder engagement skills Confidence to provide challenge and contribute to strategic decision-making Emotional intelligence, resilience, and a willingness to listen and learn An understanding of the importance of resident voice and lived experience in governance. To this end, we particularly welcome applications from MTVH residentsIf you are inspired by our mission and would like to help shape the future of the Molly Huggins Foundation, we would be delighted to hear from you. Why join us This is a unique opportunity to: Play a meaningful role in shaping a growing, high-impact foundation Contribute to decisions that direct significant investment into communities Gain experience of Board-level governance and strategy Build or enhance your non-executive portfolio in a supportive environment Develop skills to enhance future employment prospectsAs part of the application process, we will require a CV and supporting statement of no more than 3 sides of A4. Find out more about our work Watch this video Email:
Metropolitan Thames Valley
Nottingham, Nottinghamshire
The role Title: Roofer Location: East Midlands Salary: £31,270 - £32,916 Working hours/pattern: 40 hours per week between 8am - 6pm. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experience Duties to include things such as (but not limited to) replacing slipped or missing roof tiles, clearing and repairing bl click apply for full job details
Aug 13, 2026
Full time
The role Title: Roofer Location: East Midlands Salary: £31,270 - £32,916 Working hours/pattern: 40 hours per week between 8am - 6pm. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experience Duties to include things such as (but not limited to) replacing slipped or missing roof tiles, clearing and repairing bl click apply for full job details
Metropolitan Thames Valley
Beeston, Nottinghamshire
East Midlands Home-Based with Regular Travel Across the Region Full Time Permanent About the Role We're looking for a passionate and motivated Work and Skills Specialist to support MTVH residents across the East Midlands to access employment, training and skills opportunities. You'll provide one-to-one support, deliver employability workshops, manage a caseload of residents, and build partnerships with employers and local organisations to create opportunities that improve lives. Key Responsibilities Deliver tailored employment and skills support to residents. Manage resident caseloads and provide coaching to overcome barriers to work. Deliver workshops, training programmes and employability pathways. Build relationships with employers, training providers and community partners. Monitor outcomes and support residents into employment, training and career progression. What You'll Need Experience supporting people into employment, education or training. Strong coaching, communication and relationship-building skills. Experience working to targets and delivering successful outcomes. Knowledge of employability, skills provision and barriers to work. Experience managing partnerships and engaging communities. Essential Requirement This is an East Midlands-based role requiring regular travel across the region. Applicants must hold a full UK driving licence and have access to their own vehicle. About MTVH Works MTVH Works helps residents develop skills, access employment opportunities and progress in their careers through tailored support, partnerships and community investment programmes. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 13, 2026
Full time
East Midlands Home-Based with Regular Travel Across the Region Full Time Permanent About the Role We're looking for a passionate and motivated Work and Skills Specialist to support MTVH residents across the East Midlands to access employment, training and skills opportunities. You'll provide one-to-one support, deliver employability workshops, manage a caseload of residents, and build partnerships with employers and local organisations to create opportunities that improve lives. Key Responsibilities Deliver tailored employment and skills support to residents. Manage resident caseloads and provide coaching to overcome barriers to work. Deliver workshops, training programmes and employability pathways. Build relationships with employers, training providers and community partners. Monitor outcomes and support residents into employment, training and career progression. What You'll Need Experience supporting people into employment, education or training. Strong coaching, communication and relationship-building skills. Experience working to targets and delivering successful outcomes. Knowledge of employability, skills provision and barriers to work. Experience managing partnerships and engaging communities. Essential Requirement This is an East Midlands-based role requiring regular travel across the region. Applicants must hold a full UK driving licence and have access to their own vehicle. About MTVH Works MTVH Works helps residents develop skills, access employment opportunities and progress in their careers through tailored support, partnerships and community investment programmes. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
The salary for this role will be £24,784.50 after April 1st in line with our pay agreement. This role Are you interested in starting a career in care and support? MTVH is looking for care and support workers to join their friendly team in Barnet. This is an ideal opportunity for someone seeking to start their career in care. You will be working in an extra care supported living service supporting up to 39 older people requiring varying levels of care and support, so while experience in a similar role is helpful it is not essential. You will provide positive support to help people live as independently as possible, take part in social activities and maintain an active life. What you will need to succeed You'll need effective communication skills to be able to work as part of a team or work on your own when needed. You'll work with people in a person-centred way, update electronic records, coordinate appointments and work with individuals to regain or develop new skills that help them achieve meaningful outcomes. What matters most is your ability to show real compassion and a commitment to delivering high quality dignified support to vulnerable adults. To meet our commitment to providing safe and high-quality services you will be required to complete an enhanced background check with the Disclosure and Barring Service (DBS), which will include a check of the Adult Barred list, once an offer of employment is made. A new DBS will be completed every three years. What you'll receive in return You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cash plan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Free enhanced Disclosure and Barring Service check What you need to do now If you re interested in this role, take a look at the attached Job Description for more details and if it s the ideal job for you, click apply now to forward an up-to-date copy of your CV. Interview date: TBC. MTVH is offering an exciting opportunity for Care and Support Workers to join our team in Harrow . This role is ideal for individuals who are passionate about supporting others and eager to develop their career within the care sector. You will be working within a service that supports 39 older residents , each with varying levels of care and support needs. As part of our dedicated team in a registered supported living setting, you will play an essential role in promoting independence, dignity, and wellbeing. We are seeking someone with experience in a similar care or support role , who is committed to providing person-centred, positive support. You will help residents maintain as much independence as possible, encourage active and fulfilling lifestyles, support engagement in activities, and promote good health and wellbeing. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 14, 2026
Full time
The salary for this role will be £24,784.50 after April 1st in line with our pay agreement. This role Are you interested in starting a career in care and support? MTVH is looking for care and support workers to join their friendly team in Barnet. This is an ideal opportunity for someone seeking to start their career in care. You will be working in an extra care supported living service supporting up to 39 older people requiring varying levels of care and support, so while experience in a similar role is helpful it is not essential. You will provide positive support to help people live as independently as possible, take part in social activities and maintain an active life. What you will need to succeed You'll need effective communication skills to be able to work as part of a team or work on your own when needed. You'll work with people in a person-centred way, update electronic records, coordinate appointments and work with individuals to regain or develop new skills that help them achieve meaningful outcomes. What matters most is your ability to show real compassion and a commitment to delivering high quality dignified support to vulnerable adults. To meet our commitment to providing safe and high-quality services you will be required to complete an enhanced background check with the Disclosure and Barring Service (DBS), which will include a check of the Adult Barred list, once an offer of employment is made. A new DBS will be completed every three years. What you'll receive in return You'll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cash plan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Free enhanced Disclosure and Barring Service check What you need to do now If you re interested in this role, take a look at the attached Job Description for more details and if it s the ideal job for you, click apply now to forward an up-to-date copy of your CV. Interview date: TBC. MTVH is offering an exciting opportunity for Care and Support Workers to join our team in Harrow . This role is ideal for individuals who are passionate about supporting others and eager to develop their career within the care sector. You will be working within a service that supports 39 older residents , each with varying levels of care and support needs. As part of our dedicated team in a registered supported living setting, you will play an essential role in promoting independence, dignity, and wellbeing. We are seeking someone with experience in a similar care or support role , who is committed to providing person-centred, positive support. You will help residents maintain as much independence as possible, encourage active and fulfilling lifestyles, support engagement in activities, and promote good health and wellbeing. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Nottingham, Nottinghamshire
Title: Contract Officer Fire Safety Salary: £32,158 - £33,850 Location: Beeston, Nottingham Permanent, Full Time (37.5 hours) About Us Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live click apply for full job details
Oct 08, 2025
Full time
Title: Contract Officer Fire Safety Salary: £32,158 - £33,850 Location: Beeston, Nottingham Permanent, Full Time (37.5 hours) About Us Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live click apply for full job details
This role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary Banding: £39,281 - £41,348 based on a 37.5 hour week - 6 Month Fixed Term Contract This role is eligible for our smarter working policy with the expectation of a minimum of 2 office days per week click apply for full job details
Oct 01, 2025
Seasonal
This role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary Banding: £39,281 - £41,348 based on a 37.5 hour week - 6 Month Fixed Term Contract This role is eligible for our smarter working policy with the expectation of a minimum of 2 office days per week click apply for full job details
