BrightBox Group

4 job(s) at BrightBox Group

BrightBox Group
Jun 13, 2026
Contractor
Service Now Delivery Manager Remote Outside IR35 Role Summary: We are seeking a skilled ServiceNow Delivery Manager to oversee the implementation, enhancement, and support of ServiceNow platforms. The ideal candidate will have a strong background in IT service management and a proven track record of leading successful technology projects. Key Responsibilities: - Lead the delivery of ServiceNow solutions, ensuring projects are completed on time, within scope, and budget. - Collaborate with stakeholders to understand business requirements and translate them into technical specifications. - Manage and mentor a team of ServiceNow developers and administrators. - Develop project plans, track progress, and report on project status to senior management. - Ensure compliance with industry standards and best practises in ServiceNow implementations. - Drive continuous improvement initiatives within the ServiceNow environment. Qualifications: - Proven experience as a ServiceNow Delivery Manager or similar role. - Strong knowledge of ServiceNow modules and IT service management. - Excellent leadership and communication skills. - Ability to manage multiple projects and meet deadlines. - Relevant certifications in ServiceNow and project management (e.g., PMP, ITIL) are desirable.
BrightBox Group
Jun 13, 2026
Contractor
ServiceNow Developer Remote Start ASAP Outside IR35 We are seeking a skilled Frontend ServiceNow Developer to join our team. The ideal candidate will have a strong background in front-end development specifically aligned with the ServiceNow platform. This role requires expertise in configuring and developing ServiceNow solutions with a focus on integrating with other enterprise tools like Jira, while applying best practises across these ecosystems. Key Responsibilities: - Design and develop ServiceNow front-end solutions to meet the business needs. - Implement and manage API-driven integrations between ServiceNow and other enterprise platforms such as Jira. - Collaborate with stakeholders to understand requirements and translate them into technical solutions. - Ensure best practises are applied in the development and configuration of ServiceNow solutions. - Maintain and optimise existing ServiceNow applications and integrations. - Provide technical guidance and support for other team members. Qualifications: - Proven experience with ServiceNow development and configuration. - Strong front-end development skills. - Experience integrating ServiceNow with other enterprise platforms through APIs. - Proficiency in JavaScript, HTML, and CSS. - Familiarity with Agile development methodologies. - Excellent problem-solving skills and attention to detail.
BrightBox Group
Jun 13, 2026
Contractor
ServiceNow Business Analyst Remote Outside IR35 Role Overview: We are seeking a skilled ServiceNow Business Analyst to join our team. In this role, you will play a critical part in analysing, designing, and implementing ServiceNow solutions that align with our business needs. You will collaborate with stakeholders to gather requirements and ensure that our ServiceNow platform operates effectively and efficiently. Key Responsibilities: - Collaborate with stakeholders to gather and document business requirements. - Analyse and design ServiceNow solutions, ensuring alignment with business objectives. - Serve as a liaison between the IT department and business units. - Assist in the implementation and configuration of ServiceNow modules. - Conduct gap analysis and provide recommendations for optimisation. - Develop detailed documentation and training materials. - Support end-users and provide troubleshooting assistance as needed. Qualifications: - Bachelor's degree in Business, Information Technology, or a related field. - Proven experience as a Business Analyst, preferably with expertise in ServiceNow. - Strong understanding of ServiceNow platform capabilities and configuration. - Excellent analytical, problem-solving, and communication skills. - Ability to collaborate effectively with cross-functional teams. - ServiceNow certification is a plus.
BrightBox Group
Jun 13, 2026
Contractor
Role: Service Designer Location: Hybrid 3 days onsite per week (Manchester or Newcastle) Clearance: Active SC or SC eligible Rate: 525.00 pd Inside IR35 About the Role: Service Designer, you will play a crucial role in shaping and improving our internal services. You will navigate through ambiguous scenarios with ease and engage with stakeholders who may have varying levels of openness. This position requires you to proactively establish connections with teams that are still in the process of understanding and adopting our vision. Key Responsibilities : - Design and improve internally focused services across various applications. - Collaborate with diverse teams to ensure alignment and understanding, even in environments lacking clear user definitions. - Adapt and apply your skills in non-standard delivery environments, beyond traditional GDS delivery methods. - Influence and drive service design projects with incomplete guidelines and adaptable processes. Skills and Requirements: - Proven expertise as a Service Designer, comfortable operating in and embracing ambiguity. - Ability to manage relationships with secretive or uncertain stakeholders. - Initiative in creating bridges and building consensus with uncommitted teams. - Experience working in internally focused settings without predefined user bases. - Familiarity with and adaptability to non-standard delivery, deviating from methodical approaches such as the GDS process