Mandeville Recruitment Group
Jun 20, 2026
Full time
Store ManagerRetail Manager - Large Format Retail Ipswich, Suffolk £35,000 - £38,000 DOE Full Time PermanentStore Manager Retail Manager General Manager Large Format Retail Operations Manager Charity Retail Garden Centre DIY RetailWe're recruiting for an experienced Retail Manager to lead a large-format donation and retail operation in Ipswich.This is an exciting opportunity for a commercially minded retail leader who enjoys managing large teams, driving operational excellence, and delivering outstanding customer experiences within a fast-paced environment.You'll take full responsibility for the day-to-day performance of the site, overseeing customer service, team leadership, stock flow, operational standards, community engagement, and financial performance.The RoleAs Retail Manager, you will lead from the front, creating a positive and high-performing culture while ensuring the operation runs efficiently and achieves key performance targets.You will manage a sizeable team of employees and volunteers, optimise donations and sales, maintain exceptional operational standards, and build strong relationships within the local community.Key ResponsibilitiesLead, motivate and develop a large team to achieve operational and commercial objectivesDrive performance across customer service, donations, sales and profitabilityManage day-to-day site operations, ensuring smooth and efficient processesRecruit, train and develop staff and volunteersMonitor KPIs and implement improvement plans where requiredBuild relationships with local businesses, community groups and stakeholdersEnsure high standards of stock management, presentation and compliancePromote customer engagement and maximise Gift Aid participationMaintain excellent health and safety standards across the operationTake ownership of budgets, costs and overall site performanceAbout YouPrevious experience managing a large retail operation or high-volume customer-facing environmentProven ability to lead and develop large teamsStrong commercial awareness with experience managing sales, costs and performance metricsExcellent communication and people management skillsA hands-on leadership style with the ability to inspire and motivate othersExperience within charity retail, large-format retail, DIY, discount retail, supermarkets, warehouse retail or garden centres would be advantageousComfortable working in a fast-paced environment with multiple prioritiesPassionate about delivering outstanding customer service and community engagementWhat's on OfferSalary of £35,000 - £38,000 depending on experienceOpportunity to manage a significant retail operationAutonomy to make a real impact on business performanceOngoing training and development opportunitiesSupportive and values-driven cultureThe chance to lead a team that makes a genuine difference within the local communityIf you're an experienced retail leader looking for your next challenge and have a background managing large teams within a large-format retail environment, we'd love to hear from you.Apply now for immediate consideration.Mandeville is acting as an Employment Agency in relation to this vacancy.