Thrive Homes

Thrive Homes is seeking a Gas & Electrical Reactive Repairs Supervisor to lead our gas operatives and electrical team in delivering safe, compliant, and high-quality services across our homes. This role offers variety, with time spent both on site overseeing works and in the office managing compliance, performance, and reporting. You ll be responsible for ensuring all gas and electrical works meet legislation and company standards, while using reporting tools to manage budgets, track KPIs, and implement solutions when performance falls below target. In addition, you will provide out-of-hours support to Thrive Homes on a rotational basis, helping us maintain a responsive and reliable service for our residents. Other Responsibilities: Manage the delivery of team objectives by actively encouraging good performance and productivity; promptly deal with poor or below standard performance or behaviours. Set and manage objectives for the team and regularly review in line with business and strategic plans. Actively encourage Continuous Professional Development. Encourage team creativity and innovation and create an environment for this to develop. Work in accordance with our policies & procedures relating to the delivery of building/building services maintenance works, ensuring they are in line with legal requirements & good practice. Requirements: A proven track record of delivering gas and electrical services to high standards, or a strong foundation of skills and experience on which we can help you build. Flexibility in how you ve gained your expertise whether through formal education, professional qualifications, or practical work experience. A formal qualification in either Gas Safe or Electrical (essential). Strong knowledge of compliance requirements and the ability to ensure all works meet regulatory and safety standards. The capability to provide out-of-hours support on a rotational basis. Due to the nature of the role, you will hold a Full driving licence for use in the UK. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 31st October 2025 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. All roles at Thrive are subject to a basic DBS check.

Thrive Homes is seeking two experienced Electrical Engineers (Responsive) to join our Property Services team. In this role, you will play a key part in delivering high-quality maintenance works, ensuring services are completed to a professional standard and in line with company plans and legal requirements. Key Responsibilities: As part of the Property Services team, you will: Support the delivery of a cost-effective, competitive repairs service covering day-to-day maintenance, cyclical works, refurbishment void works, home servicing, and other building-related projects. Ensure all services are delivered to the required quality and within agreed timescales, meeting relevant Key Performance Indicators. Provide out-of-hours support to Thrive Homes on a rotational basis. Requirements: To succeed in this role, you will need: 18th Edition City & Guilds 2382. Certificate in Requirements for Electrical Installations (BS7671). Level 3 qualification in Electrical Installations. Proven experience in domestic repair, installation, maintenance, and testing. Due to the nature of the role, you will hold a Full driving licence for use in the UK. Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: Friday 31st October 2025 Interviews: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Neighbourhood Officer Hertfordshire and surrounding areas £37,705.32 plus benefits Permanent, Full Time 37 hours per week (Monday - Friday) As a Neighbourhood Officer at Thrive Homes, you will be the key link between the organisation and our customers, ensuring strong relationships and safe, well-managed communities. You will provide advice, support and practical solutions to tenants, leaseholders and shared owners, while ensuring compliance with tenancy and lease obligations. The role is varied and hands-on, involving estate and home visits, digital communications, and case management. You will address issues such as tenancy breaches and anti-social behaviour, working closely with partner agencies and contractors to deliver effective outcomes. Success in this role requires excellent communication skills, a customer-focused approach, and the ability to adapt to changing priorities. You will need experience in tenancy or housing management, alongside the confidence to engage with people from a wide range of backgrounds. Other Responsibilities: Investigation, escalation and resolution of customer issues, e.g. unauthorised occupiers, abandoned properties, overgrown gardens, neighbour disputes, complaints, anti-social behaviour (ASB), other contractual requirements, tenant, shared owner and leaseholder. Maintain accurate and detailed records, serving legal notices, preparing a case file and attending court or multi-agency case conferences. Identify support requirements and work with customers to sustain their tenancies. Where appropriate to escalate support requirements to the relevant support channel e.g. internal escalation or external referral. Collaboration and support across the team and business to ensure resolution of issues are achieved, e.g. access for compliance and property visits. Work closely with the Customer Contact Team to provide knowledge and feedback to assist with resolution at first point of contact. Support the Relationship Management Team and Onboarding Team through the tenant life cycle from post void, allocation, lettings, housing management and sustainment and intervention. You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager. occasional weekend and evening meetings and out of hours support. Requirements: Full driving licence and use of vehicle Experience in tenancy management and/or anti-social behaviour Experience working with partner agencies and/or contractors Excellent communication skills and ability to engage with a variety of people Ability to operate and be flexible in a changing environment to respond to emerging priorities Holding a CIH or Housing Management qualification (or equivalent) is desirable Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 20th October 2025 Interviews To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Damp and Mould Operative / Damp & Mould Repairs Technician Hemel Hempstead, Hertfordshire (field based) Salary £32,651.20per annum plus company van, fuel card and power tools Permanent, Full Time 40 hours per week (Monday Friday) Thrive Homes are looking for dedicated Damp and Mould Operatives to join our Property Services team click apply for full job details