Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manager/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
Jul 14, 2026
Full time
Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manager/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manger/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
Jul 09, 2026
Full time
Junior Account Manager/Service/Account Liaison We are working with an established software and consultancy business seeking a professional, organised Junior Account Manger/Service/Account Liaison to support clients, coordinate service requests and help maintain strong service levels. You will act as a key client contact for additional work, enhancements and service changes, ensuring requests are managed within agreed costs, timelines and contractual arrangements. Key Responsibilities Act as first point of contact for client service requests, enhancements and changes. Manage change requests within agreed costs, timelines and SLAs. Draft and maintain Service Review documentation. Work with internal teams to support client service and identify opportunities. About You Experience dealing with internal and external clients. Confident communicator with strong active listening, written and verbal skills. Highly organised, tidy and able to work to deadlines. Analytical, quick to learn and comfortable handling confidential information. Good working knowledge of Microsoft Office, including Word, Excel and Project. Three good A Levels, ideally including Mathematics. Desirable Experience Experience communicating with stakeholders at different levels within a financial organisation. General IT literacy, including Internet usage and Microsoft Outlook. Knowledge of pensions, financial services or a regulated client environment. Superb supportive opportunity for a client-focused, organised and commercially aware individual looking to build your career in account support, service management and client liaison.
An Automation Test Analyst with a focus on automation using a BDD methodology in a C# stack is required for this Software Company based in Surrey. You will Analyse requirements and specifications provided by clients and developers to identify testing needs, implement automated test scripts, contribute to project planning ensuring target dates are realistic and achievable,ensure that agreed deadlines are met, contribute to system documentation and provide timely reporting of progress, issues and risks. Experience required Developing test infrastructure and test scripts using Gherkin-style behavioural-driven development Proven ability for detailed understanding of complex requirements and systems Proven track record of service delivery in a pressurised and demanding environmenut Educated to degree level (in Science/Maths/IT) Any experience of the following would be beneficial:- Selenium and Specflow/Reqnroll (Gherkin for .NET) Understanding of pensions/financial industry background C# programming Software Testing qualifications (ISEB/ISTQB Foundation) The role offers a hybrid working environment with 2 office days a week (Tuesdays & Wednesdays) ?
Oct 03, 2025
Full time
An Automation Test Analyst with a focus on automation using a BDD methodology in a C# stack is required for this Software Company based in Surrey. You will Analyse requirements and specifications provided by clients and developers to identify testing needs, implement automated test scripts, contribute to project planning ensuring target dates are realistic and achievable,ensure that agreed deadlines are met, contribute to system documentation and provide timely reporting of progress, issues and risks. Experience required Developing test infrastructure and test scripts using Gherkin-style behavioural-driven development Proven ability for detailed understanding of complex requirements and systems Proven track record of service delivery in a pressurised and demanding environmenut Educated to degree level (in Science/Maths/IT) Any experience of the following would be beneficial:- Selenium and Specflow/Reqnroll (Gherkin for .NET) Understanding of pensions/financial industry background C# programming Software Testing qualifications (ISEB/ISTQB Foundation) The role offers a hybrid working environment with 2 office days a week (Tuesdays & Wednesdays) ?
