Grief Encounter

Assistant Director of Income Generation (Major Donors) Grief Encounter is entering a period where stronger leadership within our income generation function will be critical to sustaining and growing our work. We are now looking for an Assistant Director of Income Generation (Major Donors) to act as a key member of the senior team and a trusted deputy to the Director. Charity: Grief Encounter Location: Mill Hill Broadway, London. Hybrid (2 days WFH per week) Role Type: Permanent Work Type: Full Time/Hybrid Salary: £60-70k Closing Date: 06 July 2026 Assistant Director of Income Generation Opportunity at Grief Encounter Second-in-command for income generation, with real scope to shape how fundraising works This is a broad, outward-facing role, combining leadership, oversight and hands-on delivery. Alongside helping shape how the team operates, you will lead and grow our major donor fundraising building relationships with high-value supporters, owning a portfolio, and playing a central role in securing significant gifts. Who is Grief Encounter? Grief Encounter was founded by Dr Shelley Gilbert MBE, and we work to offer a way through the anxiety, fear and isolation so often caused by grief. Bereavement is devastating at any age, but for a child it is life changing. We are an open-access charity, funded by the generosity of our supporters. We are here to help ease the pain and confusion caused by the death of a parent or sibling. Our services include one-to-one counselling, music therapy, grief relief kits and much more. What matters to Grief Encounter? Our vision is a world where no child grieves alone. Our mission? To give every child, young person and their families access to the best possible support following the death of someone close. We lead with empathy and kindness, putting people first. If you join us at Grief Encounter You ll be a senior leader in our Income Generation team, working closely with the Director of Income to help lead a nine-strong team and shape how the function develops. You will provide day-to-day management support, help bring structure and consistency to ways of working, and play a key role in building a collaborative, supportive culture across the team. Alongside management and strategy duties, you will lead on Major Donors fundraising, building strong and lasting relationships with major donors while confidently leading on stewardship. You ll help us to secure sustainable income in a wholly donation-funded model, while raising awareness of childhood bereavement. Ultimately, you ll help create a more resilient, well-structured fundraising function that can deliver consistent year-on-year growth. We look forward to welcoming you to a team that upholds values of integrity, compassion and excellence. Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation and is available to view when you click to apply. Don t think you quite meet all the specifications? Please don t count yourself out. We d still love to learn more about your interest in joining Grief Encounter! We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately. Eastside People is supporting Grief Encounter in the recruitment of this role.

The Fundraising Executive, Treks and Challenges will support the delivery and growth of Grief Encounter s national and international challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard. A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement. Working as part of a dynamic fundraising team, this role is ideal for someone with experience in Treks and Challenges, events, fundraising or supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for a meaningful cause. MAIN DUTIES & RESPONSIBILITIES: Support the delivery of a range of UK and overseas challenge events including the London Marathon, Royal Parks Half, London to Brighton Cycle, Ultra Walks and international treks. The Fundraising Executive, Treks and Challenges supports the delivery and growth of Grief Encounter s challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard. A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for meaningful cause. Help coordinate logistics with third-party providers and internal stakeholders. Assist with registration and onboarding of participants, ensuring excellent stewardship. Prepare and distribute fundraising packs and challenge materials. Support event-day operations including attending challenge events where required. Liaise with suppliers to organise merchandise, materials, and event assets. Act as a main point of contact for challenge participants, offering guidance and motivation throughout their fundraising journey. Help manage fundraising pages, track income and offer advice to maximise sponsorship. Send timely and personalised communications to participants pre- and post-event. Support the delivery of thank you processes and post-event engagement Maintain accurate participant records using our CRM (E-tapestry). Track fundraising totals and report on progress against targets. Reconcile income and ensure donations are accurately processed and acknowledged. Assist with compiling data and feedback for evaluation and future planning. Work closely with other fundraising colleagues on integrated campaigns and initiatives. Provide ad hoc support for other income streams (e.g. community events, corporate fundraisers and Grief Encounter events such as Gala dinners if needed). Help contribute to the development of promotional materials and social content related to challenges. ADDITIONAL INFORMATION This role contributes directly to income generation and supporter engagement. Subject to pre-employment checks, including an enhanced DBS. Training and ongoing professional development will be provided. If this sounds like you, please refer to the attached Job Description for more information and apply today.