Coyles

One of my local government clients is seeking an experienced Brokerage Officer to join the Commissioning Team. This role supports the sourcing, arranging and amending of care packages, placements and supported living services for adults, including older people, individuals with learning disabilities and those with mental health needs. Working collaboratively with Service Managers, Senior Practitioners and Care Managers, the Brokerage Officer will ensure placements and services are procured in line with council policies, Standing Orders and value-for-money principles. Key Responsibilities: Deliver a placement brokerage function within adult services, including older people, learning disabilities and mental health. Work within the Commissioning Team to contribute to market management and provider engagement. Ensure timely supplier set-up, contracting, amendments and service changes. Source appropriate services for individuals with no recourse to public funds where required. Maintain accurate and consistent records on Mosaic and CM2000. Work effectively with Care Management, Hospital Discharge, Information and Assessment and Finance Teams. Identify savings through negotiation with providers to ensure value for money. Maintain clear accountability and responsibility within the brokerage function. Provide accurate and robust financial and service information to support forecasting and community care charging. Skills and Experience Required: Previous experience in a brokerage, placement or commissioning role within adult social care. Strong knowledge of residential care, nursing placements and supported living services. Understanding of market management and procurement processes. Ability to navigate complex or contentious placement issues. Experience using Mosaic, CM2000 or similar care management systems. Strong negotiation, communication and organisational skills. Excellent accuracy in record keeping and compliance with internal procedures. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

One of my local government clients is recruiting an Asset Management Analyst (Energy) for a 12-month temporary assignment. This is a key role supporting the Council s housing asset management strategy, specifically focused on energy performance, compliance, and long-term investment planning. Harlow is a well-connected and thriving district, offering excellent amenities, strong transport routes, and direct access to London and Stansted Airport. Key Responsibilities: Manage EPC consultants to ensure the housing portfolio meets minimum energy efficiency standards. Analyse the housing stock to evaluate asset performance and identify investment opportunities that improve the quality and standard of council properties. Maintain accurate and reliable data within the Council s asset management system, MRI Asset. Prepare detailed reports and recommendations for senior management. Validate and interpret EPC/SAP outputs for asset management and compliance purposes. Identify gaps, trends, and opportunities to drive improvements in energy performance across the housing stock. Experience and Skills Required: Strong analytical skills with proficiency in Excel, Power BI or equivalent reporting tools. Previous experience in asset management, housing analysis or real estate analysis. Knowledge of social housing regulations and asset management practices. Excellent written and verbal communication skills with the ability to simplify and present complex data. Ability to work independently and within a collaborative team environment. Experience working with asset management data systems such as MRI, Orchard or Sava Intelligent Energy (desirable). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

One of my local government clients is seeking a Finance Administrator to support the Financial Assessment operational support team within the Resources Directorate. In this role, you will work as part of a busy operational support team, handling post, emails and documentation relating to the Financial Assessment and Income and Debt teams. You will collaborate closely with colleagues across the Council to enhance customer experience and improve service efficiency. You will be joining a supportive, friendly team with the opportunity for hybrid working. If you thrive in a fast-paced environment and have strong administrative skills, we encourage you to apply. Key Responsibilities: Handling and distributing incoming post and emails for Financial Assessment and Income and Debt teams. Collecting, scanning, and indexing documents across various internal systems. Providing general administrative and operational support to the wider Resources Directorate. Working collaboratively with multiple teams across the Council. Supporting service improvements to enhance customer experience and operational efficiency. Requirements: Strong administrative skills and experience working in a fast-paced environment. Ability to work effectively as part of a team. Experience within a local authority or public sector setting is beneficial. Knowledge of Civica is an advantage. Ability to adapt to a range of administrative duties as required. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Coyles require x1 360 Excavator Driver Ripley, Derbyshire for 4 weeks work. Qualifications, Skills & Experience required: Valid CPCS/NPORS 1 relevant working reference Full PPE Right to work documents Responsibilities & Duties include: 13t machine Performing all required duties on site as instructed Conduct work according to industry health & safety standards

One of my local government clients is seeking a reliable and detail-oriented Payroll, Pensions and HR Administrator to support the delivery of a specialist payroll and pensions service. This position provides flexible administrative support across the payroll and HR teams and requires focused attention to manage a variety of employment, payroll and pension processing tasks. Key Responsibilities: Set up and process new starter information Manage contract changes and update employee records Carry out payroll calculations and financial data processing Respond to standard payroll and HR queries Provide accurate information and guidance relating to payroll and pensions Maintain records following agreed procedures and deadlines Prepare standard correspondence and documentation Requirements: Strong administrative experience Ability to work with accuracy and attention to detail Experience in payroll, pensions or HR administration is desirable Good communication and customer service skills Ability to follow processes and work to deadlines If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

About the Role One of my local government clients is seeking a proactive and well-organised Pensions Project Officer to support a key HR initiative relating to historic pension contributions. This role is ideal for someone with strong administrative, data-handling, and communication skills and an interest in HR or pensions. You ll play an important role in helping staff understand their pension options and ensuring accurate reporting of responses. Key Responsibilities Manage communications with a defined group of staff regarding pension contribution options. Track and record responses using Excel and ensure accurate reporting to the Head of HR Operations. Follow up with employees via email, Teams, and phone where responses are outstanding. Draft, update, and improve pension-related correspondence including welcome packs, opt-out forms, and contribution letters. Support employer compliance with LGPS and Auto-Enrolment regulations. Produce regular updates and progress reports. About You Previous experience in pensions, HR administration, or project support . Strong written and verbal communication skills. Excellent organisational ability and attention to detail. Proficient in Microsoft Excel, Word, and Teams . Confident managing data and drafting professional staff communications. Able to quickly understand and apply pension scheme processes and terminology. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

One of my local government clients is seeking a Administrator to join their Business Support Team , providing essential support to departments across the Council. Our Business Support Team plays a vital role in delivering high-quality administrative, clerical and financial assistance to ensure the smooth running of Council services. A typical day in this role may include: Opening and distributing post Answering and directing calls from members of the public Processing applications and maintaining records Arranging interviews and meetings Paying invoices and managing financial documentation Updating systems, databases and processes About You We are seeking a motivated and organised individual who thrives in a busy administrative environment. You will have excellent communication skills, a strong attention to detail, and the ability to manage multiple priorities effectively. Essential Skills and Experience Previous experience working within a local authority or Council environment this is essential or highly desirable Proven experience in administration and customer service roles Proficiency in the Microsoft Office suite (Word, Excel, Outlook and Teams) Ability to work independently as well as part of a team Strong organisational and problem-solving skills Working Pattern This position is part-time, working 24 hours per week , across Wednesday, Thursday and Friday . The specific working pattern will be agreed with the successful candidate and will fall within standard office hours. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

One of my local government clients is seeking a highly organised and reliable Administrator to provide essential administrative and compliance support to ensure the smooth running of the department. This role is key to helping Southern Housing meet its legal and regulatory obligations by supporting daily, weekly, and monthly operational tasks. Key Responsibilities Provide a full range of administrative support to the team and wider department. Book appointments and coordinate with residents, contractors, and stakeholders. Raise jobs and process actions using systems including MRI and Proactis. Deliver meeting support including booking rooms, sending invitations, preparing agendas, taking minutes, and maintaining action logs. Support with HHSRS and Decent Homes queries, including arranging works and obtaining completion evidence. Monitor compliance inboxes and respond with accurate and timely information. Manage customer contact across phone, email, CRM and other channels. Process incoming data, certificates, warranty, and guarantee documents, ensuring they are correctly stored. Maintain accuracy of internal databases including Apex, True Compliance and Swordfish. Produce mail merges and support bulk communications when required. Support quality assurance processes and data checks. Liaise with the Service Charge Team to ensure leaseholder consultation compliance. Process new product installation packs and ensure correct distribution to stakeholders. Requirements Strong administrative background, ideally within housing, property, compliance or related fields. Confident working with multiple IT systems and databases (MRI, Proactis, or similar). Excellent organisational and communication skills. Ability to manage competing deadlines and maintain high accuracy. Experience minute-taking and providing meeting support is beneficial. A proactive approach and strong attention to detail. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Overview One of my local government clients is seeking an experienced Homeless Advice and Prevention Officer to support its Housing Options Service. The successful candidate will deliver statutory homelessness assessments and provide early intervention to prevent homelessness wherever possible. Key Responsibilities Undertake homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017 Manage a varied caseload of prevention and relief duty cases Provide accurate housing advice and practical support to individuals at risk of homelessness Develop Personalised Housing Plans and coordinate support with internal and external partners Maintain clear, accurate case notes and ensure compliance with legislation and policy Liaise with accommodation providers, support services, landlords, and external agencies Identify opportunities for early intervention and promote sustainable housing outcomes Requirements Essential experience assessing homelessness under the Housing Act 1996 and HRA 2017 Strong knowledge of statutory homelessness, housing legislation, and local authority processes Excellent communication and negotiation skills Ability to manage complex caseloads in a busy environment Ability to attend the Skelmersdale office a minimum of two days per week If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

About the Role One of my local government clients is seeking a committed and experienced ASB Officer to join our Integrated Enforcement Service within the Communities Directorate . You will lead on the investigation and resolution of complex anti-social behaviour (ASB) cases across the borough, contributing to safer communities through proactive enforcement, support, and collaborative problem-solving. This is a key frontline role with a focus on high-quality casework, legal enforcement, and multi-agency working to ensure effective interventions are in place to tackle persistent ASB issues. Key Responsibilities Investigate complex ASB complaints, gathering credible evidence and determining appropriate and proportionate actions. Utilise a range of tools and powers (including legal remedies) to address ASB and support victims. Prepare court bundles, witness statements, and affidavits to a high standard. Represent the Council in court where required. Carry out risk assessments and refer cases to appropriate support and safeguarding services. Work collaboratively with internal departments, residents, the Police, and other partner agencies to resolve ASB issues and promote community safety. Maintain up-to-date and accurate case records using case management systems. Support positive community initiatives to prevent ASB and enhance neighbourhood quality of life. Person Specification Essential Skills & Experience Proven experience managing serious and complex ASB cases, including legal preparation for injunctions and possessions. Background in social housing or community safety settings. Experience conducting interviews with victims and perpetrators. Knowledge of safeguarding legislation and the ability to engage with vulnerable individuals. Excellent written and verbal communication skills, particularly in drafting legal documentation. Strong IT skills (including Microsoft Office); experience using case management systems (e.g., Flare/APP) is desirable. Confident working collaboratively with external partners such as Police, mental health teams, and mediation services. Key Behaviours (aligned to TOWER Values) Collaborative and approachable, with strong relationship-building skills. Accountable and results-driven with a commitment to continuous improvement. Respectful, inclusive, and sensitive to the needs of diverse communities. Clear communicator who is open to feedback and innovation. Self-motivated and able to take initiative when tackling ASB challenges. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Coyles require x1 Fwd Tipping Dumper in Coventry for couple weeks work. Qualifications, Skills & Experience required: Valid CSCS 1 relevant working reference Full PPE Right to work documents Responsibilities & Duties include: ALL ASPECTS OF GROUNDWORKERS Performing all required duties on site as instructed Conduct work according to industry health & safety standards

Coyles require x1 Bricklayer's Labourer in Ashby De La Zouch for on-going work. Qualifications, Skills & Experience required: Valid CSCS Full PPE Right to work documents Contact details for on site reference Responsibilities & Duties include: Helping Bricklayers on site Performing all required duties on site as instructed Conduct work according to industry health & safety standards

Coyles require x1 Carpenter in Tunbridge Wells, Kent Qualifications, Skills & Experience required: Valid CSCS Own tools Contact details for on-site references Full PPE Right to work documents Responsibilities & Duties include: 2ND FIX WORK Performing all required duties on site as instructed Conduct work according to industry health & safety standards

Coyles require x1 360 Excavator Driver in Stoke for couple weeks work. Qualifications, Skills & Experience required: Valid CPCS/NPORS 1 relevant working reference Full PPE Right to work documents Responsibilities & Duties include: Performing all required duties on site as instructed Conduct work according to industry health & safety standards

About the Role: One of my local government clients is currently seeking a Time-Served, Fully Qualified Electrician to join our property maintenance team. The successful candidate will deliver high-quality electrical repairs and installations across both tenanted and void properties within the social housing sector. Key Responsibilities: Carry out electrical testing, diagnostics, repairs, and installations. Fault find and resolve issues in domestic properties, including central heating systems. Ensure compliance with relevant electrical standards and health & safety regulations. Work efficiently to deliver a high standard of service to tenants and the wider housing team. Essential Requirements: Fully qualified electrician (NVQ Level 3 or equivalent). 18th Edition wiring regulations. Strong experience in domestic electrical work, particularly in social housing. Ability to fault-find, test, and repair a variety of systems, including central heating controls. Full UK driving licence (preferred). If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

About the Role: One of my local governmet clients is seeking a highly organised and experienced Complaints Officer to join its Parking Debt and Complaints Team . This role is essential in supporting the council's commitment to delivering a responsive and effective service within Parking Services and Network Management. Key Responsibilities: Responding to complaints, member enquiries, and PCN (Penalty Charge Notice) appeals, particularly at the Warrant of Control stage. Preparing and responding to legal documents such as Statements of Truth (SOT) , N244 applications , and liaising with the Traffic Enforcement Centre (TEC) and County Courts . Managing communications with Enforcement Agents , and addressing issues related to Breathing Space and Debt Relief Orders (DRO) . Monitoring and reconciling parking income and agent performance. Handling Stage 1 complaints and case correspondence efficiently and professionally. Applying relevant parking legislation including Civil Procedure Rules Part 75 (CPR 75) . Requirements: Prior experience in a local authority or parking enforcement setting. Strong understanding of parking legislation and legal recovery processes. Experience working with PCNs, TEC procedures, and court documentation. Excellent written and verbal communication skills. Ability to handle sensitive and complex cases with discretion and accuracy. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Our client requires an all-in Labourer for a construction site based near Eriswell and Brandon. Reporting directly to the Project Manager on site, as his right-hand man / woman, the ideal candidate will have a few years' experience behind them, responsible for General Labouring duties, including maintaining welfare facilities, the canteen area as well as assisting trades on site and keeping the site well maintained. This is approximately a 3 month contract, working with a great, experienced and friendly team. If this is of interest, contact Sally Wilkinson as soon as possible, for an immediate start - available on Sunday 7th September 2025.

Coyles require x1 Site Manager in Ashbourne for 3 months work. Qualifications, Skills & Experience required: Valid CSCS Up to date CV SMSTS Valid first aid At least 1 relevant work reference Full PPE Right to work documents Responsibilities & Duties include: NEW BUILD + RESORTATION Performing all required duties on site as instructed Conduct work according to industry health & safety standards