Comoro

Our client is a global media and information-services company who empower people to understand and tackle the critical challenges and changes facing the world. Through analytical rigour, global expertise and evidence-based insights they enable individuals and organisations to make sense of these shifts and chart a course through them. You will lead the strategy and execution of payment optimisation across acquisition and retention journeys globally. Your core mission will be to increase payment success, reduce involuntary churn, improve operational health, and drive cost efficiency. You will need a deep understanding of the payments ecosystem (including 3DS, network tokens, retry logic, vaulting, and orchestration), regulatory compliance, and a passion for data-driven iteration. This is a hands-on role requiring a strategic mindset, technical fluency, and commercial acumen. You'll work closely with gateway partners, acquirers, card schemes, internal product teams, finance, marketing and data analysts to ensure our payment stack is resilient, innovative, and aligned with business goals. You'll be joining a friendly, inclusive product team who are empowered to shape their ways of working, refine processes, and deeply care about developing each other's capabilities Responsibilities will include: Own and continuously improve the end-to-end payments experience and roadmap across acquisition and retention journeys, optimising for authorisation success, cost efficiency, and customer experience. Analyse qualitative and quantitative data from multiple payment platforms to identify performance trends, flag anomalies, and propose data-backed actions that drive business impact. Stay on top of global payments regulations, card scheme rules, and industry developments (e.g. PCI-DSS, PSD2, network tokenisation) to ensure compliance and future readiness. Drive strategic initiatives such as smart retries, fallback orchestration, and alternative payment methods (e.g. wallets, open banking), building business cases and overseeing delivery from design to launch. Own the performance relationships with PSPs, acquirers, and fraud vendors; lead QBRs, interpret SLAs, and escalate or negotiate commercial terms as needed. Configure and test payment stack features, including vaults, network tokens, fraud rules, and 3DS settings, to ensure an optimal balance between acceptance rates and fraud prevention. Collaborate with marketing, product, engineering, finance, legal, and data teams to execute payment initiatives that align with product, commercial and operational goals. Ensure operational excellence by conducting daily and monthly monitoring of KPIs across platforms such as CYBS, Stripe, and Adyen; escalate and act on irregularities promptly. Document and lead compliance efforts, including PCI user access reviews, audit prep, and implementation of regulatory bulletins or scheme mandates. Maintain hands-on fluency with systems such as Zuora, Snowflake and Tableau to extract and interpret data, validate business cases, and test changes across payment journeys. Who you are: Experience with the card payment industry; optimising recurring payment acceptance rates, improving new transaction approval rates and knowledge of card scheme rules. Proven track record in payment optimisation, with hands-on experience managing recurring billing and smart retry strategies, ideally on the merchant side within a subscription-based business model. Deep knowledge of card scheme rules, fraud tools (e.g. Decision Manager), and payment regulations (e.g. PSD2, PCI, 3DS2). Experience with network tokenisation, orchestration, vaulting, smart retries, and fallback routing. Strong vendor management and negotiation skills. Proficiency in analysing large volumes of transactional data and extracting actionable insights. Familiarity with platforms such as Zuora, Snowflake, Tableau, and payment gateways (CYBS, Stripe, Adyen). A hands-on, proactive, and collaborative approach with an ability to work across technical and commercial domains.

Our client launched in 2009 to connect and inform senior executives pursuing investment opportunities in Telecoms, Media and Tech (TMT) globally. Since then, they have established the leading business intelligence and data service on mergers, acquisitions and new investments in TMT and a critically acclaimed series of annual events gathering industry, finance and advisory leaders in London, New York and Singapore. They have built their reputation for getting news and information first by being the best-connected media business in our sector and are a highly entrepreneurial, high growth business, based near London Bridge, with ambitious plans for further growth worldwide. We are seeking a talented and ambitious Sales Hunter with a proven ability to sell high value business intelligence subscriptions to senior executives in investment banking, private equity and professional services globally. Target-driven, proactive and consultative you must be able to utilise a highly-informed sales style to match client needs with our client s product which provides significant competitive advantage in mergers and acquisitions. This is a fantastic opportunity to join a high growth B2B publishing business in a red-hot sector and play a major role in its next stage of growth. Your duties will include: Quickly gaining knowledge of products and audience and the key drivers and themes in M&A in the TMT and Finance sectors Hitting and exceeding monthly revenue and KPI targets including, calls, meetings (online & F2F), demos and trials Building and maintaining a consistently strong pipeline in CRM to support an agreed sales plan Planning international business trips Co-ordinating closely with the Editorial and Marketing Departments Contributing to the overall growth of the business You will have the following key attributes: Minimum of 3 years experience selling b2b subscriptions to senior executives Proven track record of delivering new business subscription sales Excellent phone manner and communication skills Proactive and consultative sales approach Ambitious with desire to be a driving force in the sales team and company as a whole Proven ability to communicate with Senior Executives and to work and thrive in a young media business What's on Offer? An outstanding opportunity to be a key driving force in a fast-growing business Selling a market leading global intelligence service in a high growth sector Excellent salary, commission, and future growth options Opportunity to travel internationally Working in a tight knit team and fun environment Benefits: Hybrid working 3 days in office, 2 remote 25 days holidays, plus your Birthday as an additional day s leave Exciting training opportunities Competitive pension scheme Employee perks platform Employee Assistance Programme with 24-hour access Spacious central London office with breakout spaces, office library and in-office games (pool, darts and table tennis) Volunteering opportunities with one day paid volunteering leave per year Percentage of company profits donated annually to UK and overseas charities Referral scheme for new employees

Account Manager Basic Salary £40k to £45k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an Account Manager position will play an instrumental role in driving continued growth from 50 to 60 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including a their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.