Point Professional Recruitment LTD

We're recruiting a Customer Account Manager on behalf of a well-established manufacturing business based in the region. This is a full-time, permanent position and a great opportunity for a customer-focused individual who enjoys building relationships, managing accounts and contributing to business growth in a technical, product-led environment. In this role, you'll be the primary point of contact for an allocated customer base, providing accurate quotations, processing orders and delivering a consistently high standard of service. You'll work closely with customers and suppliers alike, developing professional relationships and a solid understanding of the products and services you represent. Full product training will be provided, making this a strong opportunity for someone with transferable customer service or sales experience looking to grow within a specialist environment. Main Responsibilities: Managing an allocated customer base, handling enquiries via telephone and email professionally and promptly Providing timely and accurate price quotations, including researching and contacting suppliers for non-standard materials where necessary Following up on outstanding quotations and converting won quotes into customer orders Processing customer orders through to shipment, ensuring all requirements are fulfilled accurately Quoting materials and tooling including both stocked items and own-manufactured equipment Maintaining accurate quote records and a well-managed contact database Building and developing professional working relationships with customer contacts and sales representatives Proactively communicating product information, pricing, lead times and company policies clearly and confidently Identifying new business opportunities and re-engaging inactive customers to generate return business Developing and maintaining a strong working knowledge of company products, services and catalogues Adhering to company quality procedures and the established sales system Skills/Experience: Previous experience in a customer service, account management or internal sales role Strong written and verbal communication skills professional, clear and persuasive Confident telephone manner with the ability to handle enquiries and resolve issues effectively Computer literate with good working knowledge of Microsoft Office Organised with strong attention to detail, particularly around order processing and quotation management Ability to build rapport and maintain professional relationships with customers and colleagues Two years' experience in sales or administration within an aerospace or manufacturing environment desirable Salary & Working Hours: Salary is competitive and dependent on experience. Full-time, permanent position. Further details on working hours will be provided upon application. Benefits: Competitive salary dependent on experience Full product and systems training provided Varied, customer-facing role with genuine account ownership Supportive team environment reporting to the Customer Service Manager Opportunity to develop commercial skills within a specialist manufacturing business

Are you an experienced Cut & Crease Minder looking to make your mark in the packaging industry? We are seeking a detail-oriented professional to join our clients dynamic team. Key Responsibilities: Operate and maintain cut crease machinery for a variety of print and packaging projects. Ensure precision and quality in all aspects of the cut crease process. Collaborate with the production team to meet tight deadlines and high standards. Troubleshoot and resolve any technical issues that may arise. Skills/Experience: Proven experience as a cut crease operator in the print and packaging industry. Strong technical skills with a keen eye for detail. Ability to work efficiently in a fast-paced environment. Excellent communication and teamwork abilities. Salary/Working Hours: 8 hour rotating shift pattern from Monday to Friday - Flexibility is required Overtime paid at an enhanced rate

Production Operator 27,500 to 29,000 plus benefits and overtime rates Due to continued growth our client is looking for 2 skilled Production Operators to work on a double day basis Monday to Friday. The Production Operators are a permanent position. The company environment is a warm friendly and very team orientated. Production Operator Duties: This is a varied role operating large printing machines to produce quality products. Understanding of the jobs at hand and ensuring all correct materials. Routine maintenance and housekeeping of machines. Preparing products, measuring, templating, hand trimming to plans. Inspection of work, ensuring a high quality. Working on your own and with the team feeding machines and folding products. Skills and Abilities for the Production Operator: Good attention to detail, accuracy is a must. Basic IT Skills and understanding work diagrams / instructions. Team player with great communication skills. Flexible on overtime. If you have any experience of printing that would be fantastic, however full training would be given for the right work ethic and desire to learn. Forklift Licence an advantage. This is a village location, transport is essential. Hours of work for the Production Operator: Monday to Friday 8 hours shifts double days 6-2 / 2-10 Benefits for the Production Operator: 25 days plus bank holidays (Holidays go up to 30 days) Pension Life Insurance Free fruit Free food delivery once a month Sick pay (after qualifying period) Nice working environment Uniform Overtime at time plus half and double time Please contact Lisa Parsons for more details.

Assembler 25,397.00 Our client based in a village location Buckden are looking for an assembler to join their team. The ideal candidate will have experience in assembly processes and possess at least basic knowledge of electrical or gas systems. This role involves assembling, testing, and inspecting products to ensure they meet quality standards and specifications. Key Responsibilities for the Assembler : Assemble components and systems according to technical drawings, schematics, and work instructions. Inspect parts and assemblies for defects or deviations from specifications. Ensure all products meet safety and quality standards. Operate hand tools, power tools, and specialised equipment required for assembly. Conduct functional tests on assembled systems to verify performance and reliability. Maintain accurate records of assembly operations, test results, and quality checks. Skills required for the Assembler : Proven experience as an assembler or in a similar role is beneficial but not required . Knowledge of electrical systems, circuits, or gas systems is beneficial but not required . Ability to read and interpret technical drawings, schematics, and assembly instructions. Basic knowledge of hand tools and power tools . Strong attention to detail and problem-solving skills. Excellent manual dexterity and ability to work with small components. UK Driving License Benefits for the Assembler : Opportunities for professional growth and development. Dynamic and supportive work environment. Company Parking. Performance based bonuses may be included. Hours of work for the Assembler: Monday to Friday 7.30am to 4.30pm For more details please contact Lisa Parsons on