SER Limited

HGV Technician Strood Salary 50k OTE 30 days holiday INC bank holidays. Sick pay and pensions scheme. Core hours Mon - Fri. 6am - 2:30pm and 1:30pm - 10pm. Rotating weekly. Overtime opportunities The Company My client is an established and leading heavy commercial vehicle dealer based around the South-East. With a strong reputation in the industry, they offer excellent facilities, manufacturer-backed training, and long-term career progression. The Role This is an excellent opportunity for an experienced HGV / Commercial Vehicle Technician to develop their career within a structured, manufacturer-led environment. Successful candidates will benefit from ongoing technical training and clear progression routes. Key Responsibilities Test vehicles and diagnose faults accurately Recognise and report vehicle or component defects and symptoms of impending failure Service, adjust, and repair vehicles and vehicle components Ensure all work is completed to high safety and quality standards Complete job cards and maintenance records accurately and efficiently Essential Skills & Experience Previous experience as a Heavy / Commercial Vehicle Technician Qualification in Vehicle Maintenance & Repair e.g. City & Guilds or NVQ Level 3, or equivalent (HGV licence preferred but not essential) Ability to work well under pressure SER-IN

HGV Technician (Nights) Ashford Salary 50k-55k OTE 30 days holiday INC bank holidays. Sick pay and pensions scheme. Core hours Mon - Fri. 9:45pm - 6:15am. Overtime opportunities The Company My client is an established and leading heavy commercial vehicle dealer based around the South-East. With a strong reputation in the industry, they offer excellent facilities, manufacturer-backed training, and long-term career progression. The Role This is an excellent opportunity for an experienced HGV / Commercial Vehicle Technician to develop their career within a structured, manufacturer-led environment. Successful candidates will benefit from ongoing technical training and clear progression routes. Key Responsibilities Test vehicles and diagnose faults accurately Recognise and report vehicle or component defects and symptoms of impending failure Service, adjust, and repair vehicles and vehicle components Ensure all work is completed to high safety and quality standards Complete job cards and maintenance records accurately and efficiently SER-IN Essential Skills & Experience Previous experience as a Heavy / Commercial Vehicle Technician Qualification in Vehicle Maintenance & Repair e.g. City & Guilds or NVQ Level 3, or equivalent (HGV licence preferred but not essential) Ability to work well under pressure

HGV Technician Ashford Salary 50k OTE 30 days holiday INC bank holidays. Sick pay and pensions scheme. Core hours Mon - Fri. 6am - 2:30pm and 2:30pm - 10:30pm. Rotating weekly. Overtime opportunities The Company My client is an established and leading heavy commercial vehicle dealer based around the South-East. With a strong reputation in the industry, they offer excellent facilities, manufacturer-backed training, and long-term career progression. The Role This is an excellent opportunity for an experienced HGV / Commercial Vehicle Technician to develop their career within a structured, manufacturer-led environment. Successful candidates will benefit from ongoing technical training and clear progression routes. Key Responsibilities Test vehicles and diagnose faults accurately Recognise and report vehicle or component defects and symptoms of impending failure Service, adjust, and repair vehicles and vehicle components Ensure all work is completed to high safety and quality standards Complete job cards and maintenance records accurately and efficiently Essential Skills & Experience Previous experience as a Heavy / Commercial Vehicle Technician Qualification in Vehicle Maintenance & Repair e.g. City & Guilds or NVQ Level 3, or equivalent (HGV licence preferredbut not essential) Ability to work well under pressure SER-IN

HGV Technician Canterbury Salary 50k OTE 30 days holiday INC bank holidays. Sick pay and pensions scheme. Core hours7am - 3:30pm and 10:30am- 7:00pm. Rotating weekly. Overtime opportunities The Company My client is an established and leading heavy commercial vehicle dealer based around the South-East. With a strong reputation in the industry, they offer excellent facilities, manufacturer-backed training, and long-term career progression. The Role This is an excellent opportunity for an experienced HGV / Commercial Vehicle Technician to develop their career within a structured, manufacturer-led environment. Successful candidates will benefit from ongoing technical training and clear progression routes. Key Responsibilities Test vehicles and diagnose faults accurately Recognise and report vehicle or component defects and symptoms of impending failure Service, adjust, and repair vehicles and vehicle components Ensure all work is completed to high safety and quality standards Complete job cards and maintenance records accurately and efficiently SER-IN Essential Skills & Experience Previous experience as a Heavy / Commercial Vehicle Technician Qualification in Vehicle Maintenance & Repair e.g. City & Guilds or NVQ Level 3, or equivalent (HGV licence preferred but not essential) Ability to work well under pressure

HGV Technician (Nights) Strood Salary 50k OTE 30 days holiday INC bank holidays. Sick pay and pensions scheme. Core hours Mon - Fri. 9:45pm - 6:15am. Overtime opportunities The Company My client is an established and leading heavy commercial vehicle dealer based around the South-East. With a strong reputation in the industry, they offer excellent facilities, manufacturer-backed training, and long-term career progression. The Role This is an excellent opportunity for an experienced HGV / Commercial Vehicle Technician to develop their career within a structured, manufacturer-led environment. Successful candidates will benefit from ongoing technical training and clear progression routes. Key Responsibilities Test vehicles and diagnose faults accurately Recognise and report vehicle or component defects and symptoms of impending failure Service, adjust, and repair vehicles and vehicle components Ensure all work is completed to high safety and quality standards Complete job cards and maintenance records accurately and efficiently Essential Skills & Experience Previous experience as a Heavy / Commercial Vehicle Technician Qualification in Vehicle Maintenance & Repair e.g. City & Guilds or NVQ Level 3, or equivalent (HGV licence preferred but not essential) Ability to work well under pressure SER-IN

Lead AV Engineer Midlands £30,000 - £34,500 + bonus Position Overview We are seeking a skilled Lead AV Engineer to oversee the installation of audio-visual solutions for commercial and public sector clients across the Midlands. This role requires a proactive leader with excellent technical knowledge and strong communication skills to ensure projects are delivered to the highest standard. Key Responsibilities Lead and manage teams of contractors on site, ensuring efficient and safe work practises. Serve as the primary point of contact on site for all client queries and concerns. Maintain clear and regular communication with the operations team regarding progress and any issues encountered on site. Assemble AV racks, ensuring all cabling is labelled clearly and installed tidily. Carry out first and second fix installations of sound systems, video equipment, and AV control systems. Conduct comprehensive site surveys to assess requirements and plan installations. Perform pre-commissioning tasks including firmware updates and preparation of equipment for final commissioning stages. Be willing to work away from home when required. Adhere strictly to all health and safety policies and procedures. Requirements At least one year s experience installing AV systems within a commercial or public sector environment. Experience with systems such as Crestron, Extron, Biamp, Poly, and Cisco is highly desirable. Flexibility to work evenings where necessary. A clean criminal record with the ability to pass an advanced DBS check. Full UK driving licence. Package Salary: £30,000 - £34,500 DOE Overtime rates up to 2x standard pay Quarterly bonus scheme Night shift bonus Company van with personal use Fuel card provided Credit card for expenses 25 days annual leave plus bank holidays (increasing up to 29 days with length of service) Employee-matched pension contributions How to Apply Please apply here or contact Jake Voisey using the details provided. SER-IN

Are you a Creative Digital Marketing Executive looking to take the next step in your career? Do you thrive in a fast-paced B2B environment where no two days are the same? This could be the perfect role for you. I am working with a leading £60M+ packaging solutions company that s on the lookout for a dynamic marketer with strong project management skills and a flair for creativity. Experience with Adobe InDesign is a must for this one. Digital Marketing Executive Based in Bedford Office Based Salary Competitive & Negotiable (DOE) + Healthcare, Life Insurance, and Perks Perks of the role: Genuine opportunities for growth and progression Health cash plan & life insurance Free chef-cooked breakfast and lunch on Tuesdays and Thursdays Responsibilities Juggling multiple marketing projects and campaigns with ease Creating engaging social media and email marketing content Supporting campaign planning, events, and promotional activity Collaborating closely with internal designers and marketing execs Running PPC campaigns and driving SEO Following market trends and attracting new customers Essential B2B marketing experience, ideally in a fast-paced or creative industry Minimum Level 3 marketing qualification Proven ability to multitask and keep several projects moving Strong working knowledge of InDesign (essential) A proactive, creative mindset someone who can bring ideas to the table If this position sounds of interest please give me a call on (phone number removed) or email (url removed) for more information SER-IN

Business Development Manager / Account Manager IT Solutions & Services UK Remote/Hybrid Midlands based My client is a growing and well-established IT solutions provider, delivering end-to-end technology services including infrastructure, cloud, cybersecurity, networking, hardware/software, and managed services. They are now looking to hire an experienced Business Development Manager / Account Manager to drive new business growth while managing and expanding existing client relationships. The Role This is a hybrid new business and account management role suited to a commercially driven sales professional who enjoys building long-term client partnerships as much as winning new logos. You ll be responsible for developing a strong pipeline, closing new opportunities, and growing revenue across a portfolio of accounts, working closely with technical and delivery teams to provide tailored IT solutions. Key Responsibilities Win new business across the UK IT solutions and services market Manage and grow existing customer accounts through upsell and cross-sell Build and maintain a healthy sales pipeline from lead to close Conduct client meetings, account reviews, and solution presentations Identify customer needs and position appropriate IT solutions Negotiate commercial terms and manage contracts Accurately update CRM and sales reports What They re Looking For Proven B2B sales experience within IT solutions, managed services, or technology sales Experience in both new business development and account management Strong consultative selling and relationship-building skills Commercially astute with a track record of closing deals Confident communicating with stakeholders at all levels Full UK driving licence What s On Offer £40,000-£50,000 plus uncapped commission Hybrid working with flexibility Clear progression within a growing business Supportive sales and technical teams Ongoing training and development Interested? This is a great opportunity for a sales professional looking to join a forward-thinking IT business with genuine growth plans. Apply now or get in touch for a confidential conversation.

Junior Fire & Security Engineer Location: Stockport Salary: £22,000 - £26,000 DOE Benefits: • Door-to-door travel • Fuel card • 24 days holiday + bank holidays + your birthday off • Exciting career progression and training About Us: We're not just another fire and security company we re a leader in the industry! With 25+ years of experience, we provide cutting-edge, life-saving security solutions for large commercial properties. We've built our reputation on trust, quality, and a whole lot of passion for what we do. And now we're on the lookout for a Junior Engineer who's eager to learn and grow. If you ve got the drive to kickstart your career in the world of fire and security, we want YOU to join our team! Position Overview: As a Junior Engineer, you ll be jumping in with both feet! Shadow an experienced Fire & Security Engineer, assist in servicing and maintaining critical systems, and gain hands-on experience in a range of exciting projects across commercial properties. No day will be the same as you help ensure our clients security systems are in tip-top shape. Plus, you ll be learning from the best in the business, making this the perfect stepping stone for an exciting career! Key Responsibilities: • Shadow and assist an experienced engineer with servicing fire and security systems • Ensure compliance with all company standards and industry regulations • Deliver exceptional customer service and professionalism at all times • Collaborate with your team to get the job done right • Communicate clearly and efficiently, both in person and over the phone • Learn the ropes and work under supervision, while keeping safety and attention to detail top of mind Qualifications & Skills: This is the perfect opportunity for someone who s ready to learn on the job, work hard, and bring a great attitude to the team. If you're in your final year of college, just graduated, or have a year or two of experience, we want to hear from you! • Team player with a positive, can-do attitude • Strong communication skills (written and verbal) • A full UK driving licence (essential for getting around) • A desire to learn and grow in a hands-on role What We Offer: • Competitive salary (£22,000 £26,000 DOE) • Generous benefits package: door-to-door travel, company van, and fuel card • 24 days holiday, plus bank holidays, and your birthday off • Training and career development that helps you grow in the industry • A dynamic, supportive team that celebrates your success How to Apply: If you re excited to start your career in the fire and security industry, have a passion for learning, and want to make a difference, we d love to hear from you! Simply submit your CV or call Courtney Gilgunn for more details. Don t miss your chance to kickstart an exciting career with a leader in the industry! SER-IN

Area Sales Manager - HVAC / Air Movement Midlands to North London Fully Remote £55,000 - £58,000 basic + bonus + car allowance About the Role A fantastic opportunity to work with a well-established UK manufacturer of HVAC air distribution and fire safety solutions, known for quality engineering, in-house manufacturing and long-term customer relationships. As Area Sales Manager, you'll take full ownership of a defined territory covering the Midlands through to North London, managing and developing relationships across the construction and building services market. This is a fully remote, field-based role, giving you autonomy to plan your week, manage your accounts and grow your region with the backing of a respected UK manufacturing business. Key responsibilities include: Managing and growing an existing customer base while developing new business Engaging with M&E contractors, consultants, specifiers and end users Driving product specification at design stage and supporting projects through delivery Providing technical and commercial input to customers Working closely with internal technical, design and customer service teams Forecasting pipeline and delivering against regional sales targets What We're Looking For We're looking for a commercially driven, technically credible sales professional with experience in the HVAC or building services sector. You'll ideally bring: Proven experience as an Area Sales Manager / Technical Sales Manager Background in HVAC, air distribution, ventilation or building services products Experience selling into contractors, consultants, or project-led environments Strong relationship-building and specification sales skills Ability to manage a territory autonomously and strategically A professional, consultative approach to sales This role suits someone who enjoys long sales cycles, technical conversations, and seeing projects through from design to completion. Why Join? UK manufacturing heritage with strong investment in quality and people Highly respected product range with genuine technical credibility Stable business with long-standing customer relationships Fully remote role with real autonomy and trust Supportive internal teams and realistic, achievable targets Competitive package including: £50,000 - £58,000 basic salary Performance-related bonus Car allowance Long-term career progression with a growing manufacturer Ready to Take the Next Step? If you're looking for a field-based sales role where your technical knowledge is valued, your effort is recognised, and you're trusted to run your territory like your own business, we'd love to hear from you. Apply now or get in touch for a confidential conversation about the opportunity. SER-IN

Fire & Security Service Engineer. Manchester. £30,000 - £37,000 DOE. Door to door travel, 1 in 8 weeks call out rota, £200 standby allowance, company van (personal use), fuel card, 24 days holidays plus bank holidays and your birthday off, overtime, training and progression. About Us: Join a reputable and well-established fire and security company specialising in security and life saving systems. With over 25 years of expertise, we are an industry leading company, delivering effective, integrated fire and security solutions. Position Overview: We are seeking a skilled Fire & Security Engineers to join our team. As a field-based professional, you will be responsible for servicing and small works of fire and security systems in large commercial properties. Key Responsibilities: Conduct fire alarm and security small works and servicing in compliance with company standards. Demonstrate strong interpersonal and teamwork skills. Communicate effectively, both in writing and verbally. Possess a full UK Driving licence. Qualifications and Skills: Proven experience in security system and fire alarm servicing. Strong interpersonal skills and ability to work effectively in a team environment. Excellent written and spoken communication skills. Full UK Driving licence. Training and Development: We are committed to the ongoing training and personal development of our employees, providing opportunities to enhance your skills and knowledge in the dynamic field of security solutions. How to Apply: If you possess the required skills and experience, we invite you to apply by submitting a copy of your CV or call Courtney Gilgunn.

Fire & Security Service Engineer Location: Rotherham / South Yorkshire Salary: £30,000 - £37,000 DOE Benefits: Door-to-door travel 1 in 8 weeks call-out rota £200 standby allowance Company van (with personal use) Fuel card 24 days holiday + bank holidays + your birthday off Overtime opportunities Comprehensive training and career progression About Us: We are a well-established, industry-leading company with over 25 years of experience in providing cutting-edge fire and security solutions. Specialising in security and life-saving systems for large commercial properties, we have built a reputation for delivering trusted, high-quality service to our clients. Now, we're looking for an enthusiastic Fire & Security Service Engineer to join our team and be a part of our continued success. Position Overview: As a Fire & Security Service Engineer , you'll play a key role in servicing and carrying out small works on essential fire and security systems. You'll be based out in the field, working on a range of exciting projects across large commercial properties, and ensuring our clients' safety and security systems are operating to the highest standards. Key Responsibilities: Service, maintain, and complete small works on fire alarms, CCTV, access control, and intruder alarms Ensure compliance with company standards and regulatory requirements Provide top-notch customer service, demonstrating professionalism in every interaction Collaborate effectively within the team to achieve goals Communicate clearly and concisely, both verbally and in writing Work with minimal supervision while maintaining attention to detail and safety Qualifications & Skills: Proven experience in servicing fire and security systems (CCTV, alarms, access control, etc.) Strong team player with excellent interpersonal skills Clear communication skills (both written and verbal) Wireless system experience is a bonus Full UK driving licence (essential) What We Offer: Competitive salary (£30,000 - £37,000 DOE) Generous benefits package : door-to-door travel, standby allowance, company van, and fuel card 24 days holiday + bank holidays, plus your birthday off! Overtime opportunities to boost your earnings Comprehensive training and career development opportunities Supportive, dynamic environment where your contributions truly matter How to Apply: If you're an experienced Fire & Security Service Engineer with a passion for making a real difference, we'd love to hear from you. To apply, simply submit your CV or call Courtney Gilgunn for more information. Don t miss out on this exciting opportunity to join a leader in the fire and security industry! SER-IN

Security Service Engineer Location: Wakefield Salary: £30,000 £37,000 DOE Perks & Benefits: Door-to-door travel paid On-call rota just 1 in every 8 weeks £200 standby allowance Company van (personal use included) Fuel card provided 24 days holiday + bank holidays + your birthday off Overtime available Ongoing training & clear career progression Who We Are: With over 25 years of industry experience, we re a trusted leader in cutting-edge fire and security solutions. We specialise in securing large commercial properties with high-quality, life-saving systems. Renowned for our technical expertise and exceptional service, we re now looking for a Security Service & Installation Engineer to join our growing team and help us raise the bar even higher. The Role: This isn t your average engineer job. As a key member of our team, you ll be out in the field, working on exciting commercial projects servicing and installing state-of-the-art security systems. If you're ready to take ownership, lead from the front, and work with cutting-edge systems, this is the opportunity for you. What You'll Be Doing: Install, service, and maintain CCTV, access control, and intruder alarm systems Ensure all systems meet industry regulations and company standards Deliver exceptional service to clients with a professional and personable approach Collaborate with a supportive team, but also thrive when working independently Communicate clearly and confidently both face-to-face and in reports What We re Looking For: Proven experience installing and servicing security systems Strong team player with great communication skills Confident working independently and leading by example Bonus: experience with wireless systems Must have: Full UK driving licence What You ll Get in Return: A competitive salary of £30,000 £37,000 (DOE) Company van with personal use & fuel card Paid travel from door to door A healthy work-life balance with 24 days holiday + bank holidays + your birthday off £200 standby allowance & overtime pay Professional development and training tailored to your career goals Be part of a supportive, growing team where your impact matters Ready to Apply? If you're a skilled engineer who s passionate about safety, technology, and making a real difference We want to hear from you. Apply today by submitting your CV or give Courtney Gilgunn a call for more info. Don t miss this chance to join an industry leader and take your career to the next level! SER-IN

US Sales Support North London £26-30k DOE Join a global leader in performance architectural lighting with offices in London & New York, and a network in 40+ countries. We're looking for a proactive, organised Sales Support Specialist to support our US sales team. You'll handle quotes, orders, customer communications, and sales admin-ensuring everything runs smoothly. What you'll do: Process quotes & orders accurately Liaise with US offices, UK logistics & customers Maintain records & support sales reporting Provide admin support to the sales team You have: Sales support/admin experience Excellent organisation & communication skills CRM & Microsoft Office proficiency Ability to work under deadlines Bonus: NetSuite ERP experience, commercial awareness This is a great opportunity to grow in a fast-paced, international sales environment. SER-IN

Job Title: AV Technical Designer Location: St Albans / Hybrid Salary: £45,000 - £50,000 per annum Overview The AV Technical Designer plays a pivotal role in delivering detailed technical drawings, comprehensive system documentation, and providing post-sales design support. This role ensures the creation and maintenance of accurate design packages throughout the project lifecycle to guarantee smooth and successful delivery. Key Responsibilities Produce detailed audiovisual system drawings, including schematics, layout plans, Mechanical & Electrical (M&E) drawings, rack layouts, and cable schedules Conduct thorough site surveys to define project scope and gather essential technical information Develop and review post-sales design documentation to support project execution Update and amend drawings promptly in response to project changes Compile accurate kit lists and assist with procurement and material ordering processes Obtain and manage necessary project documentation from main contractors Provide product demonstrations when required Attend occasional site meetings to facilitate effective project coordination Collaborate closely with the Commercial Director and project teams to ensure alignment and delivery excellence Ensure all design outputs meet client specifications and conform to AV industry best practises Experience and Skills A minimum of 3 years experience in audiovisual design Proficiency in AutoCAD, Visio, or comparable design software Sound understanding of corporate AV systems, including meeting rooms, digital signage, and AV routing Working knowledge of control platforms such as Crestron, AMX, Extron, or equivalent Ability to accurately interpret scopes of work and construction documentation Exceptional attention to detail with excellent documentation and communication skills Full UK driving licence Right to work in the UK Package Competitive salary of £45,000 - £50,000 per annum 24 days annual leave plus bank holidays Flexible hybrid working arrangements Company laptop and mobile phone provided Contributory pension scheme How to Apply Please submit your application or contact Jake Voisey using the details provided for further information. SER-IN

Job Title: AV Presales Consultant Location: London / Hybrid Salary: £45,000 - £50,000 Job Purpose Summary Reporting directly to the Commercial Director, the AV Presales Consultant will be responsible for shaping client proposals, specifying tailored AV solutions, and producing comprehensive documentation to support the entire sales lifecycle. Key Responsibilities Prepare detailed proposals, Statements of Work (SOWs), cost sheets and Bills of Materials (BOMs) Deliver engaging presales demonstrations and product presentations Create schematics, rack layouts and elevations (with minimal AutoCAD requirements) Specify comprehensive AV solutions for meeting rooms, LED displays, unified communications (UC) and corporate environments Conduct site surveys and gather accurate technical requirements Collaborate with the sales team to assist with scoping, pricing and technical validation Respond promptly to Requests for Proposals (RFPs), Requests for Quotations (RFQs) and tenders Attend occasional on-site meetings as required Work closely with manufacturers and distributors to select suitable hardware Provide clear and concise handover documentation for project delivery teams Experience and Skills Required Minimum of three years experience in audio visual design or presales Strong expertise in specifying AV solutions within corporate environments Proven experience with meeting rooms, LED displays, UC systems or equivalent technologies Confident in designing and communicating complex technical solutions Comfortable working collaboratively with engineering teams and diverse stakeholders Familiarity with key industry brands such as Crestron, AMX, Biamp, Q-SYS, Poly, Yealink, Cisco, and others Full UK driving licence Right to work in the UK Package Competitive salary of £45,000 - £50,000 per annum 24 days annual leave plus bank holidays Hybrid working model Provision of laptop and mobile phone Company pension scheme How to Apply: Please submit your application or contact Jake Voisey using the details provided. SER-IN

Job Title: AV Project Manager Location:London / Hybrid Salary: £50,000 - £55,000 Job Purpose Summary: You will be responsible for managing multiple high value AV installation projects simultaneously. This role is pivotal in ensuring seamless project delivery, client satisfaction, and successful handover. Key Responsibilities: Attend project handovers from Sales and take full ownership of delivery Act as primary contact for main contractor, client, and subcontractors Manage multiple projects at various stages Budget management and reporting Coordinate with procurement team on equipment ordering and delivery Resource management: organising labour, engineers, and subcontractors Creation and management of project documentation (RAMS, H&S docs, reports) Conduct site visits across the UK & occasionally Europe Manage project timelines, risk assessments, and performance milestones Lead client handovers ensuring full sign-off Ensure projects are delivered on time, on budget, and to technical specification Experience and Skills Required: 3+ years audio visual Project Management experience Proven experience managing Corporate AV installation projects Strong commercial awareness and client management skills Ability to manage multiple projects concurrently Experience working with main contractors and end-user clients Understanding of AV technologies, installation processes, and project lifecycles Preferred - Knowledge of key brands such as Crestron, AMX, Biamp, QSYS, Poly, Yealink, Cisco etc. Full UK Driving Licence Right to work in UK Package : Salary: £50K - £55K 24days annual leave plus bank holidays Hybrid working Laptop & phone Pension How to apply: Submit your application or contact Jake Voisey on the details provided. SER-IN

Job Title: AV Service Desk Technician Location: St Albans / Hybrid Salary: £35,000 - £40,000 Job Purpose Summary This hybrid role combines service desk administration, remote technical support and occasional on-site service visits. You will act as the central point of coordination for all service and maintenance activities, ensuring clients receive prompt, efficient and well-organised support. Key Responsibilities Manage incoming service desk tickets using ServiceNow Arrange and schedule service and maintenance visits for engineers Coordinate freelancers as required Provide remote technical support to clients via TeamViewer Attend on-site service calls when necessary (1st and 2nd line AV support) Complete detailed service reports following each visit Maintain service asset registers following PMV handovers Support escalations from 1st line to ensure timely resolutions Liaise with clients and contractors to obtain necessary documentation Ensure all service tasks are logged, updated and closed within agreed SLAs Experience and Skills Required Minimum of 3 years experience in AV, ideally within service and maintenance Proficient in using ServiceNow or comparable ticketing systems Strong organisational and scheduling abilities Ability to diagnose faults with corporate audio visual systems, ideally including Crestron, AMX, Q-SYS and Biamp Full UK Driving Licence Right to work in the UK Package Salary: £35,000 - £40,000 per annum 24 days annual leave, plus bank holidays Hybrid working arrangements Company laptop and phone provided Pension scheme Pool van available for travel How to apply: Please submit your application or contact Jake Voisey using the details provided. SER-IN

Are you an experienced Business Development Manager with a passion for innovative packaging solutions? I am seeking a dynamic sales professional to drive new business opportunities in the following market areas Food & Drink, Logistics, Warehousing as well as distributors. You will predominantly be selling stretch wrap, tape and film in the aforementioned markets where you will prospect, build new pipelines, take on new customers as well as nurture and develop an existing portfolio. Business Development Manager Salary: £50,000 - £60,000 + Bonus (£7000) depending on company growth. Benefits: Hybrid Car or Car Allowance, 25 days holiday plus bank, life insurance, health cash plan Location: Birmingham (Coverage Midlands/South) The Role: Identify and develop new business opportunities within food & drink, logistics, warehousing and distributors. 80% - 20% new business to account management. Utilise market data to build a pipeline. Build and maintain relationships with key clients and stakeholders. Analyse market position, profitability and competitive impact Provide tailored packaging solutions to meet customer requirements. Collaborate with internal teams to ensure successful project delivery. Achieve sales targets and contribute to company growth. About You: Proven experience in business development or sales within the packaging or related sectors. Be capable of managing KPI s effectively as well as hitting a new business target of £400,000+ Be happy to commute and develop business across the Midlands/South Strong communication and negotiation skills. Ability to identify customer needs and provide tailored solutions. Be able to manage and nurture a small customer portfolio. Self-motivated, target-driven, and able to work independently. This is a fantastic opportunity to join a company that is driving innovation in the packaging industry. If you are looking for a challenging role then please contact (url removed) or call me on (phone number removed) for information. SER-IN

Our client was founded in 1979 and has one of the largest luxury packaging product ranges across the world for global retailers and they are looking for a Business Development Manager to build of their existing customer base. Business Development Manager £50,000 - £60,000 Home/Office Based Our client is also offering a salary with a 10% uncapped bonus structure, with a choice of hybrid/electric cars, 25 days holiday laptop, 5% pension phone. There is also a great opportunity to progress within the company. Responsibilities include: You will have a proven experience of winning high-end retail/luxury businesses in the UK in luxury goods or similar industries. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company Able to manage your time and diary effectively to achieve set KPI's You will be working with internal stakeholders on an international scale to ensure a smooth transition through the sales process. Be out on the road 3-4 days a week prospecting, making enquiries and bringing on major customer accounts in the region of £50,000 - £500,000 accounts. Essential/Desirable: Experience in luxury goods and retail is paramount or similar. You must have a passion for retail and luxury industry A proven track record in sales and delivering business in the millions Understanding of Supply Chain/ Asset Management Advanced knowledge of CRM and other complex systems Strong presentation skills If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN