SER Limited

1st / 2nd Line IT Support Engineer Blackburn £28,000 £32,000 DOE Full-Time Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st / 2nd Line IT Support Engineer to join its technical support team based in Blackburn. This is an excellent opportunity for a motivated IT professional looking to further develop their technical skillset within a fast-paced MSP environment. The business places a strong emphasis on training, certifications, and personal development, with clear progression opportunities available as the team continues to grow. Initially this role will be fully onsite, with the potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting users remotely and onsite, and assisting with project-based work where required. You will gain exposure to a broad range of technologies and have the opportunity to continue developing your technical knowledge through supported certifications and ongoing training. Key Responsibilities Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile devices, and user accounts Supporting Windows operating systems and Active Directory environments Escalating complex issues where necessary Assisting with installations, upgrades, and IT projects Maintaining excellent customer service and communication throughout support cases Producing and updating technical documentation where required Skills & Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills Ability to prioritise and manage multiple support requests A proactive attitude with a willingness to learn and develop technically Full UK driving licence preferred What s On Offer Salary of £28,000 £32,000 depending on experience Ongoing training and certification support Clear progression and development opportunities Exposure to a wide range of technologies and projects Supportive and collaborative team environment Potential hybrid working in the future following successful onboarding and progression The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential, as occasional travel to customer sites will be required. The Role As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support while contributing to projects, system improvements, and ongoing service delivery. Key Responsibilities Act as an escalation point for 1st Line Support Engineers Diagnose and resolve complex hardware, software, server, and network issues Manage incidents, service requests, and problems through to resolution Provide onsite and remote support to customers Assist with infrastructure projects and service improvements Support virtualised server environments and cloud-based technologies Create and maintain technical documentation and knowledge base articles Monitor system performance and identify opportunities for optimisation Mentor junior team members and share technical knowledge Maintain excellent customer communication throughout the support lifecycle Essential Skills & Experience Previous experience in a 2nd Line IT Support, Service Desk, or Infrastructure Support role Strong networking knowledge, including: Network troubleshooting Switches, routers, and firewalls Network patching and cable termination TCP/IP, DNS, DHCP, and VLANs Experience supporting Microsoft Windows Server environments Knowledge of Microsoft 365 and Azure technologies Experience with virtualisation technologies such as VMware or Hyper-V Excellent troubleshooting and diagnostic skills Strong customer-facing communication skills Full UK driving licence and own vehicle Desirable Skills Microsoft, CompTIA, Cisco, or other industry certifications Experience within an MSP environment Exposure to cybersecurity solutions and best practices Experience supporting backup and disaster recovery solutions What's On Offer? Salary of £30,000 - £34,500 Ongoing training and professional development Industry certification support Clear progression opportunities Company events and team activities Flexible working arrangements as the role develops Eye care scheme Supportive and collaborative team environment The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Technical Support Engineer Fire & Security Location: Wolverhampton Salary: £35,000 - £42,000 DOE Working Pattern: Hybrid (Office and Home Working) Hours: Monday Thursday, 9:00am 5:00pm Friday, 9:00am 4:30pm About the Role We are looking for a Technical Support Engineer to join a growing team developing and supporting innovative healthcare technology solutions. This is an exciting opportunity to work with cutting-edge communication, safety and workflow systems that help healthcare professionals deliver exceptional patient care. You will provide technical support to customers and internal teams, helping to troubleshoot issues, resolve product queries and contribute to the ongoing improvement of products and services. The role combines technical problem-solving, customer engagement and collaboration with engineering, compliance and product teams. Reporting to the Lead Solutions & Product Support Engineer, you will play a key role in ensuring customers receive a first-class support experience. Key Responsibilities Provide technical support to customers and colleagues via phone, email and remote support tools. Investigate, diagnose and resolve hardware, software and system-related issues. Manage and update support cases through (url removed), ensuring accurate records and timely resolution. Work closely with internal teams and external partners to resolve technical queries and product issues. Deliver remote and occasional on-site technical support when required. Escalate complex issues appropriately and proactively manage support cases through to completion. Produce and maintain technical documentation, user guides and support bulletins. Support product testing, validation activities and continuous improvement initiatives. Assist with customer and internal technical training. Ensure products and solutions meet relevant standards and technical requirements. About You You will be a proactive and customer-focused technical professional with strong troubleshooting skills and a passion for solving problems. Essential Skills & Experience Experience supporting IP-based or IoT systems, such as fire alarms, security systems, access control, building management systems or similar technologies. Good understanding of Windows, Linux, Android and iOS operating systems. Knowledge of networking fundamentals, including routers, switches and IP communications. Experience diagnosing and resolving hardware and software issues. Strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal. Strong organisational skills with attention to detail. Proficient in Microsoft Office applications. Ability to work independently and collaboratively within a team environment. Desirable Technical certifications such as Microsoft, CompTIA, Cisco or equivalent. Experience working within an ISO9001 quality-managed environment. Experience supporting healthcare, critical communication or life-safety systems. What We Offer Competitive salary of £35,000 - £42,000 depending on experience. Hybrid working model. Early finish on Fridays. Annual employee bonus scheme. 25 days annual leave plus bank holidays, increasing with length of service up to a maximum of 30 days plus bank holidays. Company-funded healthcare cash plan, with options to upgrade cover. Employee discounts platform offering savings and cashback at hundreds of leading retailers. Pension scheme with salary sacrifice options. Life assurance cover at twice your annual salary. Employee Assistance Programme (EAP) and access to trained Mental Health First Aiders. Free annual flu vaccination. Long service awards recognising 10, 20 and 25 years of service. Birthday vouchers and Christmas bonus payment. Opportunity to participate in a share incentive plan. Ongoing training and professional development. Opportunity to work with innovative technology that makes a real difference in healthcare environments. Supportive and collaborative team culture. If this sounds like the right opportunity for you, we'd love to hear from you. Please apply with your CV or contact Courtney Gilgunn for further information. SER-IN

Business Development Manager Region: North West & East Midlands Salary: £40,000 - £50,000 basic OTE: £80,000 - £90,000 (uncapped commission) Benefits Company car or car allowance 22 days + bank holidays Company pension scheme Laptop and mobile phone provided Ongoing training and professional development Supportive team environment Clear long-term career progression Opportunity to join a growing and ambitious business Overview We are seeking an experienced Business Development Manager to drive growth across the North West and East Midlands, specifically within the new build construction sector . This role is suited to a commercially minded BDM with deep experience selling multi-discipline fire & security systems (both disciplines) into Tier 1 and Tier 2 M&E contractors . Unlike traditional roles, this position focuses purely on project/system sales for large-scale new build schemes, not maintenance. You will be responsible for securing specifications, negotiating with principal contractors, and closing high-value project deals from tender through to handover. The Role Identify and target Tier 1 & Tier 2 M&E contractors involved in new build schemes Develop and implement business development plans focused on project pipelines Build strong relationships with procurement, estimating, and commercial managers at major contractors Sell integrated fire & security system solutions (not maintenance) Attend qualified project meetings and follow up on live tenders Prepare and deliver quotations, proposals, and technical sales presentations Negotiate and close project business in line with margin expectations Identify cross-sell and upsell opportunities across fire & security disciplines Maintain an accurate project pipeline and update CRM systems regularly Work closely with internal design, estimating, and project delivery teams Keep up to date with new build market trends, competitor activity, and upcoming schemes About You Proven experience as a BDM within fire & security (or closely related construction technology sales) Demonstrable track record of selling systems/projects to Tier 1 or Tier 2 M&E contractors on new build sites Strong understanding of the M&E contractor procurement cycle and how to influence specifications Confident in managing long, complex sales cycles from tender to close Excellent negotiation, presentation, and commercial acumen Results-driven with a proven history of hitting £80k-£90k+ OTE Organised, proactive, and comfortable with CRM systems Ambitious and motivated to progress within a growing business Apply If you have the skills and experience required for this Business Development Manager role - specifically selling fire & security projects to major M&E contractors - we would love to hear from you. Please apply with your CV to SER Limited. SER-IN

Job Description: Telemarketer / Appointment Setter (Telecommunications) Location: Whiteley Salary: £28,000 - £30,000 Basic Salary + Uncapped Commission Job Type: Full-Time, Permanent About Us We are a growing telecommunications provider helping businesses improve connectivity, communications, and technology solutions. Due to continued growth, we are looking for a motivated and ambitious Telemarketer / Appointment Setter to join our sales team. This is an excellent opportunity for someone who enjoys speaking with people, generating opportunities, and building a long-term career in sales within the telecoms industry. The Role As a Telemarketer, you will be responsible for engaging with prospective business customers, identifying opportunities, and booking qualified appointments for our field and sales consultants. You will play a key role in driving new business growth while benefiting from a highly rewarding commission structure and clear career progression opportunities. Key Responsibilities Make outbound B2B calls to prospective customers. Introduce and promote our telecommunications solutions. Identify customer needs and qualify opportunities. Book appointments for the sales team with decision-makers. Maintain accurate records within the CRM system. Build and nurture a pipeline of prospects. Achieve and exceed appointment-setting and activity targets. Work closely with the sales team to maximise conversion rates. Represent the company professionally and positively at all times. Essential Experience: Previous telesales, telemarketing, appointment-setting, or outbound sales experience. Excellent communication and relationship-building skills. Confident speaking with business owners and decision-makers. Self-motivated with a positive attitude. Strong organisational and time-management skills. Target-driven and motivated by earning potential. Desirable Experience: Experience within telecommunications, IT, mobile, broadband, or technology sales. Familiarity with CRM systems. Experience working within a B2B environment. Salary & Benefits Basic Salary: £28,000 - £30,000 per annum. Uncapped Commission Structure. £300 commission for every appointment that converts into a completed deal. Additional £500 monthly bonus when 5 or more deals are achieved from your appointments in a calendar month. Realistic and achievable earning potential well above basic salary. Ongoing training and development. Supportive and collaborative working environment. Company incentives and recognition programmes. If you think this role is for you, then please send your CV to (url removed) or give Michael Hodson a call on (phone number removed). SER-IN

Business Development Manager Telecommunications £35,000 - £40,000 Basic Salary £5,000 Car Allowance Uncapped Commission Full-Time Permanent About the Role We are seeking a driven and ambitious Business Development Manager to join a growing telecommunications provider in Manchester. This is an exciting opportunity for a proven B2B sales professional who thrives on winning new business and building long-term client relationships. Key Responsibilities Identify, prospect, and secure new business opportunities across the Manchester region. Build and manage a strong pipeline of qualified prospects. Conduct face-to-face and virtual meetings with business decision-makers. Understand customer requirements and deliver tailored telecoms solutions. Manage the full sales cycle from lead generation through to close. Develop and maintain strong relationships with new customers. Achieve and exceed monthly and quarterly sales targets. Keep CRM records up to date and accurately forecast sales activity. About You Essential Skills & Experience Previous experience in B2B telecommunications sales. Proven track record in new business development. Experience selling mobile, connectivity, and/or VoIP solutions. Strong communication, presentation, and negotiation skills. Self-motivated with a proactive and results-driven approach. Ability to manage your own territory and sales pipeline effectively. Full UK driving licence. Desirable Experience selling into SME and Mid-Market businesses. Knowledge of hosted telephony, UCaaS, or wider telecoms solutions. Existing business network within the Manchester region. Package & Benefits £35,000 - £40,000 Basic Salary £5,000 Car Allowance Uncapped Commission Structure Ongoing Training & Development Clear Career Progression Opportunities Pension Scheme Holiday Entitlement Supportive and Collaborative Team Environment If you think this role is for you then please drop your cv to (url removed) or give Michael Hodson a call on (phone number removed). "SER-IN"

A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors, generally prospect in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £55,000, DOE, plus benefits package Leeds (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance or 1% on new business sales, 26 days holiday+ bank, pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN

Account Manager Belfast £35,000 - £50,000 DOE + Performance Bonus Our client is a well-established and highly respected business operating within the electrical supply sector. They are committed to developing their people and, wherever possible, promoting from within. This creates genuine opportunities for career progression and long-term development for ambitious individuals. The Account Manager role is a key position within the business, focused on developing customer relationships, driving sales growth, and supporting branch performance across the region. This is an excellent opportunity to join a successful organisation that supplies products and services to a wide range of professional customers and contractors. Account Manager Responsibilities Managing and developing relationships with key accounts within the territory Identifying and securing new business opportunities Working closely with internal sales teams to maximise branch performance Managing purchasing requirements and supplier relationships Attending industry events and trade exhibitions Acting as the primary point of contact for customer enquiries and support Experience & Skills Required Previous experience within a wholesale or distribution environment is advantageous but not essential Electrical industry knowledge or background preferred Self-motivated with a strong work ethic Ability to work effectively in a fast-paced environment Strong communication and relationship-building skills Benefits Competitive salary package Uncapped bonus scheme linked to performance Generous holiday allowance with additional entitlement based on length of service Pension scheme Employee benefits package Staff discounts Applicants must hold a full UK driving licence. In return, you will join a company that values its employees, encourages career development, and offers a supportive working environment alongside excellent earning potential. SER-IN

Fire & Security Service Engineer Swindon, Wiltshire Up to £41,000 + OTE £50,000+ Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Swindon and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer , you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites. Your responsibilities will include: Planned preventative maintenance (PPM) Reactive fault finding and repairs Diagnosing and resolving system issues efficiently Ensuring systems remain fully operational and compliant Delivering exceptional customer service on-site Completing service documentation accurately and professionally You'll work across a variety of systems including: Fire Alarms CCTV Access Control Intruder Alarms This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships. What We're Looking For Proven experience servicing Fire & Security systems Strong fault-finding and diagnostic skills Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems Good technical knowledge and problem-solving ability Professional, customer-focused approach Full UK Driving Licence Salary & Benefits Financial Package £30,000 £41,000 basic salary (DOE) Overtime available after 40 hours: 1.5x rate Monday Saturday 2x rate Sundays & Bank Holidays Paid travel time (excluding the first and last 30 minutes of each day) £180 standby allowance per week on call Call-outs paid at overtime rates with door-to-door travel Rest time provided for overnight call-outs Up to £2,000 annual bonus , paid quarterly based on individual KPI performance Company Vehicle & Equipment Electric company van with personal use permitted Specialist plant and equipment provided Fuel and operational costs covered Hand tools excluded Employee Benefits 33 days annual leave including Bank Holidays Holiday purchase scheme Workplace pension scheme Life assurance Childcare vouchers Share Incentive Plan (subject to enrolment) 24/7 Virtual GP service Employee Assistance Programme Training & Development Annual performance review and career planning Ongoing manufacturer and industry training Access to internal Learning Hub Tavcom training courses Genuine opportunities for career progression within a growing organisation Why Join? Join a respected NSI Gold Approved business Excellent earning potential through overtime and bonus schemes Strong engineering and technical support network Ongoing investment in training and development Stable, long-term career opportunity with a growing company Supportive team culture that values its engineers Interested? If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you. Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion. SER-IN

Fire Alarm & Security Engineer Southampton £40k Basic + Travel Time + Standby Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Southampton and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer , you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites. Your responsibilities will include: Planned preventative maintenance (PPM) Reactive fault finding and repairs Diagnosing and resolving system issues efficiently Ensuring systems remain fully operational and compliant Delivering exceptional customer service on-site Completing service documentation accurately and professionally You'll work across a variety of systems including: Fire Alarms CCTV Access Control Intruder Alarms This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships. What We're Looking For Proven experience servicing Fire & Security systems Strong fault-finding and diagnostic skills Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems Good technical knowledge and problem-solving ability Professional, customer-focused approach Full UK Driving Licence Location & Coverage This role will predominantly cover Southampton, Hampshire, and the surrounding areas, attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems. Salary & Benefits Financial Package £30,000 £40,000 basic salary (DOE) Overtime available after 40 hours: 1.5x rate Monday Saturday 2x rate Sundays & Bank Holidays Paid travel time (excluding the first and last 30 minutes of each day) £180 standby allowance per week on call Call-outs paid at overtime rates with door-to-door travel Rest time provided for overnight call-outs Up to £2,000 annual bonus , paid quarterly based on individual KPI performance Company Vehicle & Equipment Electric company van with personal use permitted Specialist plant and equipment provided Fuel and operational costs covered Hand tools excluded Employee Benefits 33 days annual leave including Bank Holidays Holiday purchase scheme Workplace pension scheme Life assurance Childcare vouchers Share Incentive Plan (subject to enrolment) 24/7 Virtual GP service Employee Assistance Programme Training & Development Annual performance review and career planning Ongoing manufacturer and industry training Access to internal Learning Hub Tavcom training courses Genuine opportunities for career progression within a growing organisation Why Join? Join a respected NSI Gold Approved business Excellent earning potential through overtime and bonus schemes Strong engineering and technical support network Ongoing investment in training and development Stable, long-term career opportunity with a growing company Supportive team culture that values its engineers Interested? If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you. Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion. SER-IN

Fire & Security Engineer Bristol Up to £40,000 + OTE £50,000+ Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Bristol and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer , you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites. Your responsibilities will include: Planned preventative maintenance (PPM) Reactive fault finding and repairs Diagnosing and resolving system issues efficiently Ensuring systems remain fully operational and compliant Delivering exceptional customer service on-site Completing service documentation accurately and professionally You'll work across a variety of systems including: Fire Alarms CCTV Access Control Intruder Alarms This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships. What We're Looking For Proven experience servicing Fire & Security systems Strong fault-finding and diagnostic skills Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems Good technical knowledge and problem-solving ability Professional, customer-focused approach Full UK Driving Licence Location & Coverage This role will predominantly cover Bristol and the surrounding areas , attending a variety of commercial client sites for planned preventative maintenance, servicing, fault finding, and reactive repairs across Fire & Security systems. Salary & Benefits Financial Package £30,000 £40,000 basic salary (DOE) Overtime available after 40 hours: 1.5x rate Monday Saturday 2x rate Sundays & Bank Holidays Paid travel time (excluding the first and last 30 minutes of each day) £180 standby allowance per week on call Call-outs paid at overtime rates with door-to-door travel Rest time provided for overnight call-outs Up to £2,000 annual bonus , paid quarterly based on individual KPI performance Company Vehicle & Equipment Electric company van with personal use permitted Specialist plant and equipment provided Fuel and operational costs covered Hand tools excluded Employee Benefits 33 days annual leave including Bank Holidays Holiday purchase scheme Workplace pension scheme Life assurance Childcare vouchers Share Incentive Plan (subject to enrolment) 24/7 Virtual GP service Employee Assistance Programme Training & Development Annual performance review and career planning Ongoing manufacturer and industry training Access to internal Learning Hub Tavcom training courses Genuine opportunities for career progression within a growing organisation Why Join? Join a respected NSI Gold Approved business Excellent earning potential through overtime and bonus schemes Strong engineering and technical support network Ongoing investment in training and development Stable, long-term career opportunity with a growing company Supportive team culture that values its engineers Interested? If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you. Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion. SER-IN

Fire & Security Service Engineer Hackney, London £30,000 £41,000 DOE + Overtime + Standby Allowance + Paid Travel Time Join a Leading NSI Gold Approved Fire & Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across London and the surrounding areas. This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer , you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites. Your responsibilities will include: Planned preventative maintenance (PPM) Reactive fault finding and repairs Diagnosing and resolving system issues efficiently Ensuring systems remain fully operational and compliant Delivering exceptional customer service on-site Completing service documentation accurately and professionally You'll work across a variety of systems including: Fire Alarms CCTV Access Control Intruder Alarms This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high-quality workmanship, and values building strong customer relationships. What We're Looking For Proven experience servicing Fire & Security systems Strong fault-finding and diagnostic skills Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems Good technical knowledge and problem-solving ability Professional, customer-focused approach Full UK Driving Licence Salary & Benefits Financial Package £30,000 £41,000 basic salary (DOE) Overtime available after 40 hours: 1.5x rate Monday Saturday 2x rate Sundays & Bank Holidays Paid travel time (excluding the first and last 30 minutes of each day) £180 standby allowance per week on call Call-outs paid at overtime rates with door-to-door travel Rest time provided for overnight call-outs Up to £2,000 annual bonus , paid quarterly based on individual KPI performance Company Vehicle & Equipment Electric company van with personal use permitted Specialist plant and equipment provided Fuel and operational costs covered Hand tools excluded Employee Benefits 33 days annual leave including Bank Holidays Holiday purchase scheme Workplace pension scheme Life assurance Childcare vouchers Share Incentive Plan (subject to enrolment) 24/7 Virtual GP service Employee Assistance Programme Training & Development Annual performance review and career planning Ongoing manufacturer and industry training Access to internal Learning Hub Tavcom training courses Genuine opportunities for career progression within a growing organisation Why Join? Join a respected NSI Gold Approved business Excellent earning potential through overtime and bonus schemes Strong engineering and technical support network Ongoing investment in training and development Stable, long-term career opportunity with a growing company Supportive team culture that values its engineers Interested? If you're an experienced Fire & Security Service Engineer looking to join a professional and growing organisation that rewards hard work and invests in its people, we'd love to hear from you. Apply today with your CV or contact Courtney Gilgunn at SER Limited for a confidential discussion. SER-IN

Field Service Lighting & Electrical Engineer A well-established specialist within the lighting and electrical sector is seeking a motivated Field Service Engineer to join its growing technical team. This is an excellent opportunity for an electrician or lighting professional looking to develop a long-term career within a specialist industry. Full product-specific training and support will be provided, enabling the successful candidate to progress into an independent field-based engineering role. The Role The successful candidate will be responsible for carrying out installation support, commissioning, maintenance, fault-finding, and technical service work across a range of lighting and electrical systems. The position is primarily focused on North London, although engineers may be required to support projects throughout Greater London as business needs dictate. Additional travel across surrounding counties, including Hertfordshire, Bedfordshire, Cambridgeshire, and Oxfordshire, will also form part of the role. Applicants must be comfortable driving regularly into London and travelling throughout the wider region. Occasional overnight stays may be required. Key Responsibilities Commissioning and maintenance of lighting control systems, including wired, wireless, and DALI solutions Fault finding, repairs, and technical support on customer sites Carrying out inspections, testing, and electrical maintenance activities Providing a high standard of customer service and technical expertise Supporting installation contractors and end users where required Completing service documentation and reports accurately and professionally Managing workload effectively across multiple sites and locations Candidate Requirements Electrical or lighting industry background Experience in lighting maintenance, commissioning, contracting, or field service engineering Strong hands-on technical and fault-finding abilities Professional, reliable, and customer-focused approach Full UK Driving Licence Willingness to travel extensively throughout London and surrounding counties Willingness to stay away from home occasionally when required Preferred Qualifications 18th Edition (City & Guilds 2382) Inspection & Testing qualification (City & Guilds 2391) ECS Card Candidates with partial qualifications or relevant industry experience will still be considered, provided they are willing to undertake further training and professional development. What's on Offer Salary of up to £45,000 , depending on experience Bonus scheme Company van with personal use permitted Full product and technical training programme Comprehensive handover and ongoing development support Company tools, laptop, mobile phone, and uniform Long-term career progression opportunities within a specialist technical field This position would suit an ambitious electrician, lighting engineer, electrical technician, or service engineer seeking a stable, long-term career with a business that invests heavily in training, development, and progression. The successful candidate will join a supportive team and play a key role in delivering high-quality technical services across London and the surrounding regions. SER-IN

A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors, generally prospect in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £55,000, DOE, plus benefits package Birmingham (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance or 1% on new business sales, 26 days holiday+ bank, pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN

Are you a Creative Digital Marketing Executive looking to take the next step in your career? Do you thrive in a fast-paced B2B environment where no two days are the same? This could be the perfect role for you. I am working with a leading £60M+ packaging solutions company that s on the lookout for a dynamic marketer with strong project management skills and a flair for creativity. Experience with Adobe InDesign is a must for this one. Digital Marketing Executive Based in Bedford Office Based Salary (Competitive DOE) + 23 days holiday plus bank, Healthcare, Life Insurance, and Perks Perks of the role: • Genuine opportunities for growth and progression • Health cash plan & life insurance • Free chef-cooked breakfast and lunch on Tuesdays and Thursdays Responsibilities • Juggling multiple marketing projects and campaigns with ease • Creating engaging social media and email marketing content • Supporting campaign planning, events, and promotional activity • Collaborating closely with internal designers and marketing execs as well as supporting the sales team to achieved desired growth. Essential • B2B marketing experience, ideally in a fast-paced or creative industry • Proven ability to multitask and keep several projects moving • Strong working knowledge of Adobe (Illustrator, InDesign, general design) reasonable experience in HTML, CSS and strong knowledge of WordPress. • A proactive, creative mindset someone who can bring ideas to the table - Must have at least a level 3 marketing qualification. If this sounds like your kind of challenge, give Sean a call on (phone number removed) or email (url removed) for more information SER-IN

Position: Mobile Building Services Engineer Location: Covering Greater London and London Duration: Permanent Salary: from £48,000 to £50,000 plus package We are looking for an experienced Mobile Building Services Engineer for a full time, permanent position covering Greater London and London This position will be working for a medium sized Building Services Company who have contracts throughout the South East. The right person for this position will already have a strong building services maintenance background. They need to have a strong mechanical knowledge with technical experience on heating systems, plant room maintenance and ahu maintenance. This is a mobile position, so we do require a full UK driving licence Requirements Strong background in commercial building services maintenance Full UK driving licence Holding a level 2 mechanical or electrical qualification (not plumbing) Strong hvac knowledge Happy to travel as a mobile engineer Package Excellent basic salary Pension Travel time On call allowance If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN

Site Engineer Civil Engineering Location: Knowlsey, North West England Rate: CIS Available Duration: Long-Term Rolling Contract An experienced Site Engineer is required to join a busy civil engineering contractor delivering a variety of infrastructure and groundwork projects across the North West. This is an excellent opportunity for a motivated engineer seeking a long-term rolling contract with consistent work and the opportunity to be involved in a range of civil engineering schemes. Responsibilities: Setting out and surveying works on site Managing and maintaining site control points Producing and completing as-built surveys Ensuring works are delivered in accordance with design drawings and specifications Liaising with Site Managers, Subcontractors and Clients Maintaining accurate site records and quality documentation Assisting with QA procedures and technical support on site Ensuring health, safety and environmental standards are adhered to at all times Requirements: Previous experience working as a Site Engineer within civil engineering Competent using Leica and/or Trimble equipment Experience in roads, drainage, groundworks, infrastructure or housing developments preferred Ability to read and interpret engineering drawings CSCS Card (essential) Full UK Driving Licence What's on Offer: Competitive CIS day rate Long-term rolling contract with consistent work Opportunity to work on varied civil engineering projects across the North West Immediate start available for the right candidate If you are a Site Engineer looking for your next long-term opportunity, apply today for a confidential discussion. Call Daryl Richardson (phone number removed) or email you CV (url removed) SER-IN

Position: Project Manager/ Engineer Location: Commutable to Gillingham, Kent Duration: Permanent Salary: Approx £50,000 plus package We are looking for an experienced Projects Manager or Projects Engineer for a full time, permanent position based out of Kent. This position will be working for a very well established Air Conditioning and Refrigeration company that has a strong presence in the Kent area. The right person for this position will already have on site project experience within the commercial sector. It would be a major bonus if this person came from an Air Conditioning or Refrigeration background, however we would also look at someone who has an electrical project management background. This person needs to be able to conduct site surveys, produce small estimates (if needed), organise materials and sub contractors, run some of the projects from site, keep control of budgets and time scales and following the jobs through to completion This Projects person needs to be very client focused and will have a good site presence for the clients. Requirements Strong background in either Project Manager or Project Engineer This person does need to be technical (mechanical or electrical) Must have run commercial projects Full UK driving licence Based in a commutable distance to Gillingham A knowledge of Air Conditioning is preferred Very client focused Package Good basic salary Hi spec company car 25 days holiday plus bank holidays Pension If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN

Area Sales Manager - North East & Yorkshire Lighting Controls & Electrical Solutions Location: North East & Yorkshire Salary: Up to £45,000 + Bonus (with flexibility for the right candidate) Benefits: £650 per month car allowance, 45p per mile for the first 10,000 miles (25p per mile thereafter), 5 weeks holiday plus bank holidays, pension scheme. Are you an experienced sales professional with a background in lighting controls or electrical solutions? Do you enjoy developing long-term customer relationships while identifying new business opportunities? If so, this could be the ideal next step in your career. About the Role An exciting opportunity has arisen for an Area Sales Manager to take ownership of the company's highest-performing territory across the North East and Yorkshire. This is a well-established and successful region with a strong customer base, excellent market presence, and a comprehensive, up-to-date customer database. The current incumbent is leaving on excellent terms after a successful tenure, creating a fantastic opportunity for someone to step into a thriving area and continue its success. The role offers an excellent balance of high-value key account management and new business development, allowing you to nurture existing relationships while driving further growth across the territory. Key Responsibilities Manage and develop a portfolio of established key accounts across the North East and Yorkshire. Identify and secure new business opportunities to maximise territory growth. Build and maintain strong relationships with consultants, contractors, distributors, and end users. Promote a range of lighting control and electrical solutions, providing technical and commercial support where required. Develop strategic account plans to increase revenue and market share. Maintain accurate pipeline and customer information through CRM systems. Represent the business professionally at customer meetings, industry events, and project discussions. What We're Looking For Experience within lighting controls, lighting, or electrical solutions is strongly preferred. Additional electrical qualifications would be advantageous. Proven track record in field sales, account management, or business development. Experience working with consultants and specification-led sales environments. Strong relationship-building and communication skills. Self-motivated, commercially driven, and capable of managing a regional territory effectively. Full UK driving licence and willingness to travel throughout the region. What's on Offer? Salary up to £45,000 with flexibility for exceptional candidates. Attractive bonus scheme. £650 per month car allowance. Mileage paid at 45p per mile for the first 10,000 miles and 25p per mile thereafter. 5 weeks holiday plus bank holidays. Pension scheme. Established, high-performing territory with significant growth potential. Strong existing customer base and quality CRM database. Excellent opportunity to join a successful and growing business. If you're looking for a role that combines strategic account management, business development, and the opportunity to inherit one of the company's strongest territories, we'd love to hear from you.

Mobile Plant Engineer North West £19.50- £21ph 40 hour week, overtime rate 1.5x, van with personal use and door to door, pension scheme, private healthcare, 25 days holiday plus banks, training and more Overview Join a leading global Original Equipment Manufacturer (OEM) of plant machinery as a Mobile Plant Engineer. We are seeking a skilled and motivated individual to join our team, covering the northern region of the country. This is an excellent opportunity for someone located within an hour and a half of Manchester to work with cutting-edge machinery, receive industry-leading training, and enjoy a competitive compensation package. Responsibilities Perform maintenance, servicing, and repairs on a wide range of plant machinery. Diagnose and troubleshoot mechanical, electrical, and hydraulic issues. Conduct routine inspections to ensure equipment is operating efficiently and safely. Provide exceptional customer service while working on-site at client locations. Maintain accurate records of work completed and parts used. Adhere to health and safety regulations and company policies at all times. Collaborate with the technical support team to resolve complex issues. Qualifications Proven experience as a plant engineer, mobile engineer, or similar role. Strong knowledge of mechanical, electrical, and hydraulic systems. Relevant qualifications in engineering or plant maintenance (NVQ, City & Guilds, or equivalent). Ability to work independently and manage your own workload effectively. Excellent problem-solving skills and attention to detail. Full UK driving license. Strong communication and customer service skills. Day-to-Day Travel to customer sites across the northern region to perform maintenance and repairs. Use diagnostic tools and equipment to identify and resolve faults. Liaise with customers to provide updates and ensure satisfaction with completed work. Maintain and manage the company-provided van, ensuring it is stocked with necessary tools and parts. Attend manufacturer training sessions to stay updated on the latest technologies and machinery. Benefits Competitive hourly rate of £19.50 - £21.00 per hour. 40-hour workweek with overtime paid at 1.5x after 40 hours. Fully equipped company van with door-to-door pay and personal use allowance. Comprehensive pension scheme. Death in service benefit. Private health insurance for you and your family. 25 days of annual leave plus bank holidays. Holiday incentive scheme to reward long service. Access to manufacturer training and professional development opportunities. If you are a dedicated and skilled Mobile Plant Engineer looking to advance your career with a globally recognized OEM, we would love to hear from you. Apply today to join our team and take the next step in your professional journey! SER-IN