Jackson Hogg Ltd

Customer Service Executive, Tyne and Wear Salary: Up to 32,000 depending on experience Jackson Hogg is delighted to be supporting this growing FMCG client in their search for an experienced Customer Service Executive. The successful candidate will be responsible for managing the end-to-end order process and delivering excellent customer service across the UK and Europe, working closely with sales, marketing, warehouses, and logistics partners. Key responsibilities will include (but not limited to): Be the go-to person for customer questions, solving issues and escalating anything urgent Act as the main link between customers, warehouses, and logistics partners Look after sales orders from start to finish, including invoicing and fulfilment in NetSuite Organise shipments, handle shipping paperwork, and keep an eye on deliveries Raise invoices and credit notes accurately and on time Sort out warehouse issues and help keep deliveries running smoothly Keep customer details up to date, reconcile accounts, and chase overdue payments when needed Support export customers and pitch in with the wider team during busy times Criteria: Previous experience in customer service with handson order processing and invoicing Experience working alongside logistics providers or warehouses Highly organised with great attention to detail and able to juggle multiple tasks Comfortable working in a fastmoving, ever-changing environment Familiarity with NetSuite is ideal but not essential

HR Generalist, Billingham Salary up to £45,000 About the Role Jackson Hogg are delighted to be partnering with this progressive organisation as they look to grow their HR team! This is a brand new role and a real chance to make the role your own. We re looking for someone who s ready to take the next step in their HR career. This role sits nicely between a Senior HR Advisor and an HR Business Partner, offering a mix of hands-on HR support and more strategic project work. You ll work closely with managers and teams across the business, giving practical advice, helping solve problems, and getting involved in the projects that shape how they work. You will work as part of a small HR team alongside an HR Advisor and will report into the HR Manager. If you re a Senior HR Advisor looking for more responsibility, or an early-stage HRBP wanting broader experience, this could be a great role for you! Responsibilities will include (but not limited to): People Support & Employee Relations • Give managers clear, practical advice on everything from performance and absence to disciplinary and grievance issues. • Support or lead more complex cases, making sure they re handled fairly and professionally. • Coach and guide managers to help them build confidence in managing their teams. Day-to-Day HR & Policies • Make sure our HR policies are up to date, easy to follow, and used consistently. • Work closely with the wider HR team to keep our day-to-day processes running smoothly. • Use people data to spot trends and highlight areas we can improve. Working With the Business • Build good relationships with managers and teams so you understand their goals and challenges. • Offer insight and suggestions that help shape decisions around people, teams, and ways of working. • Support company-wide projects around reward, wellbeing, engagement, and culture. Recruitment and Talent Acquisition • The full recruitment lifecycle from interviewing, offer, onboarding and induction • Support the wider HR team with projects like updating our performance process, or rolling out engagement initiatives. • Help the team deliver change programmes, from restructures to new ways of working. People Data & Reporting • Pull together regular HR reports and help managers understand what the data means. • Look at trends around engagement, turnover, and absence to help guide decisions. Criteria: Experience & Knowledge • Solid experience in an HR Advisor or generalist role, ideally with some strong ER exposure. • A good understanding of how HR partnering works and the confidence to work with senior managers. • Experience getting involved in or running small HR projects. Skills & Style • Great at building relationships and working with different people. • Able to balance hands-on tasks with bigger-picture thinking. • Comfortable coaching managers and having honest, constructive conversations. • Strong attention to detail and good at juggling priorities. • Confident with data and turning insights into simple explanations. • Good knowledge of UK employment law and HR best practice. Qualifications • CIPD Level 5 (or equivalent experience) is ideal

Jackson Hogg is delighted to be supporting a reputable manufacturing organisation in Bedlington on the appointment of an Accounts Payable Assistant on a 9 month fixed term contract with potential to go permanent. The successful candidate will support the finance team with invoice processing, supplier queries, payment runs, statement reconciliations and general month-end activities. You ll also assist with audits, maintain accurate supplier data, and carry out ad-hoc finance duties as required. About You: Numerate with strong communication skills Excellent attention to detail Able to work under pressure and meet deadlines Proactive, organised, and confident using finance systems Package £27,300 37 hour week, hybrid working in Bedlington Hybrid and flexible hours

Jackson Hogg Procurement division are exclusively partnering with an organisation in Northumberland on the appointment of a Procurement Supervisor to join their close-knit team. This is a full-time and permanent role that will be based on site. Working hours can be flexible depending on preference between an 08.00-09.00 start time and 16.00-17.00 finish time Monday to Thursday. Early Friday finishes on offer. Salary on offer is 35k-40k depending on experience. The Role: Raise and place purchase orders on SAP Attend supplier visits on site Order for projects, site installations and support in maintaining the hire fleet Management of 1 direct report in Logistics/Stores role Negotiating with suppliers with a focus on cost-saving Manage and update SAP system accordingly Stock management Liaise with manufacturers Purchasing of consumables, small components, drives, cable, transport, tools and equipment Liaise with administration team on smaller value items and stationery Support project management team on project requirements Monitor stock repurchasing Support with import tasks as required The Person/Requirements: Ideally a minimum of 5 years' experience in a procurement/purchasing role Comfortable working in a stand-alone procurement role Strong negotiation skills Good at building relationships with suppliers as well as internal/external stakeholders Benefits: 21 days holiday, increasing 1 day per year for the first 5 years Simply Health cash back plan People's Pension Cycle to Work scheme For more information, please get in touch with Gemma Yeadon - Sector Lead Procurement at Jackson Hogg Recruitment.

Jackson Hogg Procurement is delighted to be working in exclusive partnership with LifeSource Supplements in Ripon, North Yorkshire on the appointment of a Purchasing Assistant to support their ambitious growth plans for 2026. LifeSource Supplements is a family-owned contract manufacturer operating since the mid-1990s, specialising in nutritional supplements including vitamins, minerals, powders, capsules, and tablets. The business supports a wide range of wellness brands, retailers, and organisations that outsource their supplement manufacturing. As part of continued expansion, LifeSource is commissioning a brand-new packaging unit to significantly increase production capacity and support the next phase of growth. This is a full-time and permanent role based on-site, offering a salary of up to 30k depending on experience. The Role: Raise, process, and track purchase orders in line with production requirements Liaise with approved suppliers to confirm pricing, lead times, and delivery schedules Monitor stock levels and support inventory control to avoid shortages or overstocking Ensure all materials are delivered on time to meet production plans Maintain accurate purchasing, supplier, and pricing records within ERP/MRP systems Resolve delivery, invoice, or quality discrepancies in a timely manner Support supplier performance reviews and assist with identifying cost-saving opportunities Work closely with Production, Planning, Quality, and Warehouse teams Ensure purchasing activity complies with company procedures and industry standards Benefits: Flexibility to working hours Royal London pension Holidays 24 days + bank holidays + birthday off + 1 day for dental/health appointments Annual payrises Christmas bonus For more information, please get in touch with Gemma Yeadon - Sector Lead Procurement at Jackson Hogg Recruitment.

Jackson Hogg have partnered with a specialist engineering business in the Newcastle upon Tyne area on a Senior Quality Assurance Engineer position. Senior Quality Assurance Engineer Responsibilities Provide quality related support and advice to all functions within the business. Provide client quality related planning, documentation and feedback. Review and update the company quality management system on a routine basis. Maintain the ISO 9001 accreditation of the company quality management system. Plan and execute the internal company audit programme. Plan and execute the external supplier audit programme. Manage the company Issue Management (Non-Conformance) process. Produce progress reports and metrics. Provide support and advice to the sales team regarding budgets applicable quality standards and regulations. Provide support and advice to the project management and engineering teams regarding applicable quality standards and regulations and any specific client quality requirements applicable to projects. Identify risks/opportunities whilst supporting the sales and projects teams, identifying, quantifying and implementing mitigating actions, as appropriate. Facilitate client audits, log and distribute actions then manage closure of all findings. Hold follow up audits and reviews, as necessary, to ensure all findings are closed out in a timely manner. Manage the ongoing review of the company quality management system and processes to ensure they remain current and effective. Identify any gaps in requirements in the quality management system and develop then implement the gap closure method in conjunction with the process owner. Ensure each process owner reviews and updates their area of the quality management system on an annual basis. Identify needs for refresher training for functions where it has been highlighted (e.g. by audit, issues, concessions etc.) that process has not been understood and/or followed. Plan then facilitate the ISO 9001 quality management system audits Manage the annual internal company quality management system audit programme, developed on a risk-based approach, considering process, departmental functions and projects. The audit programme should also be coordinated with the external ISO9001 audits. Support the supplier on-boarding process, including undertaking new supplier audits, ensuring a robust and consistent approach is taken for adding new suppliers to the Approved Vendors List. Senior Quality Assurance Engineer Requirements Significant experience of quality management Lead Auditor (IRCA Registered) in ISO 9001 (essential) 14001 & 45001 (desirable) Diploma in Quality Management (desirable) Full understanding of ISO 9001:2015 quality management systems. Excellent understanding and working knowledge of processes and procedures in a complex engineering and manufacturing environment. Knowledge of project management process and methodologies Proficient report writing and metric generation skills backed up by strong MS Office knowledge.

About the Role We are looking for a Logistics Administrator to support depot operations in Hartlepool. This is a key operational role, ensuring orders, stock, and deliveries are accurately recorded, confirmed, and reported to maintain smooth business operations. This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a busy logistics environment. Key Responsibilities Confirm daily orders across allocated depots accurately and on time Maintain depot schedules, including deleting zero orders and managing transfers Enter Goods Receipt Notes (GRNs) and ensure they are assigned correctly to lifted contracts Monitor vehicle and stock levels, investigate and report discrepancies Process third-party confirmations and upload invoices as required Manage credit notes within 24 hours, ensuring correct stock treatment Respond to customer queries via phone and email relating to orders and stock Undertake general administrative duties to support depot operations Proactively report any exceptions or operational issues to management Skills & Experience Previous experience in order processing or logistics administration Strong attention to detail and accuracy in data entry Excellent communication skills to build relationships with internal teams and customers Ability to work in a fast-paced, deadline-driven environment Experience in transport or logistics is desirable but not essential Versatile and able to prioritise multiple tasks effectively What We Offer Competitive salary of 28,000 per annum 25 days annual leave plus statutory holidays Fully funded study support after probation Opportunity to develop within a growing, operationally diverse business Summary: This role is perfect for a logistics-minded administrator who enjoys combining operational coordination, stock management, and order processing with some billing responsibility. You will be a key link between depots, customers, and the finance team, ensuring smooth day-to-day operations.

Jackson Hogg is delighted to be supporting a growing organisation on the appointment of a Procurement Lead. With offices based in the North East of England and Scotland, the business delivers engineering, procurement and construction services to the energy sector. Working in close partnership with its clients, the organisation provides integrated, end-to-end solutions focused on efficiency, quality and value. The company has a strong customer-centric culture, taking time to understand client drivers and working collaboratively to help realise project ambitions. Currently experiencing an exciting period of growth with a strong pipeline of major projects, this represents a fantastic opportunity for an ambitious and driven procurement professional to become involved in innovative, technically complex work within a fast-paced environment. Desired Skills & Experience Previous experience working within a projects-based environment, with a strong understanding of project lifecycles Commercially astute, with proven experience negotiating and managing contracts Technically competent, with a solid understanding of engineering terminology, services and specifications Excellent communication skills, managing external contractors, vendors and subcontract suppliers, as well as internal project management teams Competent user of MRP systems and Excel CIPS qualification beneficial but not essential For more information and to apply, please get in touch with Skye Madden - Managing Consultant at Jackson Hogg.

Job Description: Job Overview Jackson Hogg are supporting a Newcastle-based business seeking an Interim Financial Controller to provide senior, hands-on leadership during a period of change. This is a hands on assignment suited to an experienced FC who can bring structure, control, and confidence back into the finance function. Key responsibilities: Lead and support an existing accounts team Review and improve finance systems, processes, and controls Drive the resolution of historic balance sheet issues Re-establish strong month-end reporting and discipline Provide senior finance oversight and leadership

Senior Mechanical Design Engineer Jackson Hogg are delighted to be supporting with the recruitment of a Senior Mechanical Design Engineer to join an innovative engineering company that specialises in cutting-edge offshore technology solutions. The ideal candidate will play a key role contributing to the design and delivery of complex mechanical systems that support global renewable energy projects and mentor and manage more junior members of staff. Key Responsibilities of the Senior Mechanical Design Engineer: Lead and support the design of innovative mechanical systems from concept through to detailed design, ensuring technical excellence and project efficiency. Manage project deliverables to meet scope, schedule, and budget requirements, collaborating closely with multidisciplinary teams. Liaise with suppliers to monitor progress, conduct meetings, and provide on-site support where necessary. Prepare and review technical documentation, including design calculations, reports, and peer reviews. Participate in testing, commissioning, and mobilisation activities for offshore engineering systems. Contribute to continuous improvement by sharing knowledge, supporting team development, and promoting best practices. The ideal candidate for this role will be a proactive and technically capable Mechanical Engineer who enjoys solving complex engineering challenges. With strong communication and problem-solving skills, you ll take ownership of your projects and work collaboratively to deliver high-quality solutions. Essential Experience of the Senior Mechanical Design Engineer: Degree-level qualification (or equivalent) in Mechanical Engineering, Structural Engineering, Offshore Engineering, Marine Engineering, or Naval Architecture. Proficiency in Autodesk Inventor and competence in engineering analysis tools such as FEA and Staad. Strong understanding of mechanical design principles and practical engineering problem-solving. Location: Based at the company s headquarters in Northumberland, with occasional travel in the UK and overseas to support projects and suppliers. This role will be full time on site with flexible working. Competitive salary and benefits package. If you're an experienced mechanical design engineer and interested in this position, please apply online or contact Eleanor Buckley at Jackson Hogg to ask any enquiries and to learn more.

Calling all immediately available Finance Administrators My client is a well established and progressive engineering services company who have an immediate requirement for a Finance Administrator to join their busy team. The successful candidate will be responsible for the effective and accurate provision of a diverse range of finance related administration duties in order to support both the team and the wider organisation. Duties will include (but not limited to): Prepare accounting ledgers including sales and purchase invoicing Ensure accurate processing and payment of purchase invoices Update finance systems Preparation of client data All other financial administrative duties Criteria: AAT Level 2 Relevant practical experience in an accounts position. Purchase Ledger experience. Knowledge & practical application of Financial data management systems. Experience with a diverse range of computer programmes and finance packages Experience of VAT rules & guidelines. If you're an experienced finance administrator, immediately available and looking for a new challenge then I'd love to hear from you!