Matchtech Group Plc

Job Title: Service Desk Analyst / 1st Line Support Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll assist with business engagement activities, such as running virtual "Tech Bar" sessions and creating user-friendly content like the "Tech Tuesday" tips newsletter. This role requires strong communication skills, attention to detail, and a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal knowledge articles Follow security procedures and contribute to a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and video conferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver

We are seeking experienced Business Analysts to join an Onboarding Migration Team . This is a fantastic opportunity to work on a large-scale migration programme, engaging with stakeholders, shaping requirements, and ensuring smooth delivery of critical changes. Key Responsibilities Requirements elicitation and documentation Stakeholder management and communication Facilitating workshops to capture and refine requirements Documenting "As-Is" and "To-Be" process flows Managing requirements through Jira Handling change requests and supporting requirements prioritisation Defining and documenting project scope Skills & Experience Strong, proven Business Analysis skillset Experience in requirements gathering and stakeholder engagement Workshop facilitation Process mapping and gap analysis Jira proficiency Change request and change management Scope documentation and prioritisation management Desirable Skills API requirements gathering and design experience Salesforce knowledge and background Experience with customer data migration across platforms Familiarity with Salesforce workflows Additional Information Location: Northampton Contract Duration: 6 months Day Rate: Up to 384 Inside IR35

Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IT operations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day IT operations, including system monitoring, maintenance, and support Developing and implementing IT policies, procedures, and best practices Ensuring the security and integrity of IT systems and infrastructure Coordinating with other departments to understand and meet their IT needs Leading a team of IT professionals and providing guidance and support Managing IT budgets and resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IT operations management In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing IT policies and procedures Understanding of security protocols and risk management Excellent communication and interpersonal skills Relevant qualifications in IT or a related field Benefits: Competitive salary Permanent role with opportunities for career progression Dynamic and supportive work environment Professional development and training opportunities Comprehensive employee benefits package If you are an experienced IT Operations Manager looking for a new opportunity to develop your career further, we would love to hear from you. Apply now to join our client's dedicated and innovative team in the retail sector.

Job Title: Service Desk Analyst / 1st Line Support Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll assist with business engagement activities, such as running virtual "Tech Bar" sessions and creating user-friendly content like the "Tech Tuesday" tips newsletter. This role requires strong communication skills, attention to detail, and a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal knowledge articles Follow security procedures and contribute to a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and video conferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver

Our client, a leader in the IT sector, is currently seeking a skilled S4/HANA OCM Lead to join their team on a contract basis. This role is essential for a large-scale SAP S/4 HANA transformation project that requires significant experience in organisational change management. Key Responsibilities: Leading organisational change management on large-scale SAP S/4 HANA programmes Taking full accountability for the OCM strategy and its execution Managing the OCM aspects of complex IT transformation programmes Interfacing with business sponsors and stakeholders to align OCM activities with business objectives Developing and implementing change management plans to ensure successful adoption and utilisation of SAP S/4 HANA Training and supporting end-users and business teams throughout the transformation process Providing regular updates and reports on progress, challenges, and successes to senior management Job Requirements: Extensive experience in organisational change management for large-scale programmes Preferable experience with SAP S/4 HANA projects Ability to take full accountability for OCM strategy and execution Experience in managing complex IT transformation programmes Significant seniority and experience to own agendas and interface with business sponsors Strong communication and interpersonal skills to facilitate change management activities Flexibility to work 3 days onsite per week in Temple, London This contract position offers a unique opportunity to contribute to a significant transformation programme with an initial 12-month contract, part of a 5-year plan. If you are an experienced professional in organisational change management within SAP S/4 HANA environments, we would love to hear from you. Apply now to join our client's team and play a pivotal role in this exciting transformation journey.

Our client, a major player in the IT sector, is seeking a Senior PMO Lead to take charge of a long-term transformation initiative based in Temple, London. This contract role requires the successful candidate to be onsite three days a week and is set to commence in October. Key Responsibilities: Setting up and managing programme offices for large-scale transformation initiatives Overseeing SAP projects, particularly focusing on S/4HANA implementation Managing engagement and communications across multiple partners and stakeholders Providing ownership and accountability for programme delivery Job Requirements: Proven track record in establishing and running programme offices for large-scale projects Strong background in SAP projects, with an emphasis on S/4HANA Seniority in managing multi-partner engagements and communications Exceptional ability to take full ownership and accountability for project outcomes Ability to be onsite in Temple, London for three days a week Contract Details: Start Date: October Location: Temple, London (3 days onsite per week) Duration: Initial 12-month contract, with a 5-year programme If you are a seasoned Senior PMO Lead with significant experience in SAP and are ready to take on a transformative role within a top-tier IT organisation, we encourage you to apply now to join our client's dynamic team in London.

Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st/2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities: Provide email, telephone, remote, and in-person IT support, ensuring a high level of customer service. Build, configure, and deploy PCs, desk phones, and mobile phones, including associated software and operating systems. Maintain and support desktop infrastructure devices and all related hardware. Ensure software applications are maintained and patched in line with business cyber essential agreements. Take ownership of assigned tickets, documenting work and resolutions and escalating when necessary. Ensure tickets are closed within agreed SLAs and provide phone support for incoming IT calls. Work with approved vendors and suppliers, arranging site visits as required. Create and maintain documentation and user training materials relevant to IT support. Adopt a flexible approach to IT support coverage, including remote site visits. Engage in self-study and attend courses related to technical and personal development. Raise service shortcomings or propose changes to improve IT services to the team leader. Undertake ad-hoc site visits to provide onsite support when required. Perform other ad-hoc duties as necessary to maintain acceptable IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows desktop technologies (Windows 10/11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and troubleshooting Microsoft Office, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of PC hardware setup and configuration. Basic understanding of network concepts. Excellent interpersonal skills, with the ability to inspire user confidence. Professional and thorough approach. UK Driving Licence. Desired Skills and Experience: Encourage and motivate others to achieve their goals in alignment with organisational goals. Understand the customer's situation to develop a fuller understanding of their needs. Strive to exceed customer expectations and advocate for customer satisfaction. Effectively handle dissatisfied customers and ensure efficient use of time and resources. Monitor progress against plans and act accordingly. MCP certification is beneficial but not essential. If you have the relevant 2nd Line/Desktop support experience and are looking to further your career within a dynamic and challenging environment, we would love to hear from you. Apply now to join our client's dedicated IT support team.

This role is pivotal in maintaining and optimising the use of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP / Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP / Epicor projects from proposal to full deployment Collaborating with Epicor Consultants and Epicor Support to fully utilise the software Planning and overseeing future improvements, customisations, and upgrades to Epicor Developing and delivering Epicor training for employees Administering and managing the ERP system in coordination with the IT department Job Requirements: University degree in computer science or a related field Strong understanding of Epicor ERP, with past experience as a Developer or Systems Analyst High proficiency in SSRS, REST API, KPIs, development, integration, and customisation Solid understanding of ERP business processes including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee benefits package Chance to work with state-of-the-art technologies within the aerospace industry If you are experienced in ERP systems and are looking to take on a challenging and rewarding role within the aerospace sector, we would love to hear from you. Apply now to join our client's innovative team.

Our client, a technology-driven leader in the insurance software space, is seeking a Technical Lead - Data Science & Engineering to help architect and scale their unified data platform and Data-as-a-Service (DaaS) capabilities. This is a hands-on leadership role ideal for someone who thrives at the intersection of data engineering, machine learning, and modern cloud infrastructure. You'll provide technical direction to a growing team of engineers and data scientists while collaborating with cross-functional stakeholders across product, engineering, and the wider business. Key Responsibilities: Lead the architecture and development of scalable data platforms and DaaS infrastructure (cloud & hybrid). Define best practices and technical standards across data engineering and ML workflows. Mentor and guide a multidisciplinary team, promoting robust CI/CD and monitoring strategies. Oversee deployment and governance of ML models in production environments. Collaborate on the design of secure, scalable data APIs for self-serve analytics. Evaluate and introduce new tools and technologies to drive performance and scalability. Required Experience: Extensive background in data science, ML engineering, or data platform engineering. Experience in a recent technical lead or architect-level role. Proven delivery of large-scale data systems using cloud platforms (AWS, Azure, or GCP). Deep knowledge of MLOps practices (MLflow, Docker, Kubernetes, etc.). Demonstrated experience in building Data-as-a-Service (DaaS) solutions or data APIs. Strong stakeholder engagement and mentoring skills. Desirable: Experience in insurance, financial services, or other regulated environments. This is an exciting opportunity to lead high-impact data transformation in a company that values innovation, inclusion, and technical excellence.

Our client, a pioneering company in the IT sector, is currently seeking a Lead Java Engineer to join their team in London. It is our client's vision to connect the insurance community through market-leading technology. Their commitment to diversity, equity, and inclusion is central to their culture, fostering a positive, collaborative working environment where every employee can thrive. Key Responsibilities: Playing a lead role in designing, planning, and delivering features and improvements to production Collaborating closely with Architects, Principal Software Engineers, and Technical Leads to evaluate technical trade-offs, shape system architecture, and drive strategic design decisions Documenting architecture decisions and participating in the tribe's architectural governance, providing advice and feedback on proposed architecture and design decisions Coaching and mentoring the squad's software engineers Playing an active part in building a high-performance team culture Supporting platforms and services in production, responding to change failures, and fixing issues Delivering new customer requirements quickly, reliably, and efficiently Contributing to a continually improving Agile software development framework Job Requirements: Experience in Java Ability to design and develop solutions that enable market leadership whilst improving the current technical estate Skill in mentoring and coaching software engineers Experience working as part of a cross-functional scrum team Strong collaboration skills, especially with Architects, Principal Software Engineers, and Technical Leads Capability to support and enhance high-performance team culture Proactive approach to improving customer outcomes Understanding of Agile software development practices Benefits: Permanent position Opportunity to work in a dynamic and innovative IT environment Professional development and career progression opportunities Supportive and inclusive work culture Employee benefits package If you are a skilled Java Engineer ready to lead and inspire a team, while contributing to cutting-edge solutions in the IT sector, we encourage you to apply now. Join our client's team in London and be a part of a forward-thinking company dedicated to excellence and innovation.

About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth. Who We Are We are committed to creating a sustainable built environment . Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time , Respect , Integrity , Teamwork , and Excellence - are at the core of everything we do. Key Responsibilities Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra) Monitor and support endpoint and server software, adhering to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks Identify opportunities for digital and process improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server admin , virtualisation (Hyper-V) , IAM/PAM , and endpoint security Familiarity with ITIL practices , compliance frameworks, and regulated environments Hands-on experience with automation, scripting, and CI/CD pipelines is a plus Excellent communication, problem-solving, and project management skills Preferred Qualifications Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin) CompTIA (Network+, Security+, Server+) Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL

Our client, a leading company in the technology sector, is currently seeking a Delivery Lead to join their team on a contract basis in Northampton. This role plays a crucial part in overseeing the delivery of critical projects within the organisation, ensuring successful and timely completion. Key Responsibilities: Managing project delivery to ensure timely and quality outcomes Overseeing budgeting, and delivering projects within financial constraints Coordinating resources to meet project requirements and deadlines Developing and maintaining strong stakeholder relationships Implementing robust risk management and issue escalation processes Reporting and analysing project metrics to inform strategic decisions Navigating change and transformation within digital and technology sectors Ensuring compliance with corporate governance policies Conducting cost-benefit analysis to justify project investments Applying strategic thinking to align project goals with organisational objectives Job Requirements: Proven experience as a Delivery Manager in the technology sector Strong skills in budgeting, stakeholder management, and resource coordination Expertise in risk management and issue escalation Strong analytical abilities for reporting and analysis tasks Comprehensive understanding of project management principles and methodologies Experience in change management, particularly in digital and technology projects Sound knowledge of corporate governance and risk controls Excellent business acumen and strategic thinking capabilities Benefits: Competitive daily rate Opportunity to work on impactful and high-profile technology projects Exposure to a dynamic and innovative working environment If you are an experienced Delivery Lead with a strong background in technology project management, we would love to hear from you. Apply now to join our client's team in Northampton.

Ideal for recent graduates or those looking to build a long-term career in IT support. In this role, you'll handle support tickets and assist users with hardware, software, and network issues. As a key first point of contact, you'll gain hands-on experience while providing friendly, high-quality customer service and developing your technical skills in a collaborative team environment.

Our client, a key player in the technology sector, is currently seeking a seasoned AI Architect to join their team on a contract basis. This role involves leading the design and further development of an existing AI/ML platform, enabling multiple teams to build secure, scalable, and automated AI solutions on Microsoft Azure. Key Responsibilities: Designing and developing a robust AI/ML platform using Microsoft Azure Ensuring the platform is secure, scalable, and automated for long-term use Collaborating with cross-functional teams to implement AI solutions Integrating networking and DevOps best practices into the platform Managing the full lifecycle of AI models, from inception to deployment Maintaining cloud security and ensuring compliance with industry standards Providing thought leadership and strategic direction for AI initiatives within the organisation Job Requirements: Experience in IT architecture with a focus on AI Deep expertise in Microsoft Azure's AI, networking, and DevOps ecosystem Proficiency in building enterprise-grade architecture solutions Strong understanding of cloud security and compliance requirements Ability to manage end-to-end AI model lifecycles Excellent problem-solving and analytical skills Strong communication skills and ability to collaborate effectively with multiple teams Relevant degree or equivalent experience in a related field If you are an experienced AI Architect looking for an exciting new contract opportunity to work with cutting-edge technology and strategic projects, we would love to hear from you. Apply now to join our client's innovative and dynamic team.

The successful candidate will deliver high-level technical support, system configuration, and integration management for Oracle Primavera P6 and Bentley ProjectWise platforms, ensuring infrastructure readiness, data governance, and automation in project planning and engineering document management systems. Key Responsibilities: Primavera P6 Responsibilities: Administer and configure Primavera P6 EPPM (environments, global data, layouts, roles, and security). Support Primavera integrations with enterprise systems via APIs and middleware. Create and maintain activity codes, filters, templates, and dashboards. Troubleshoot data sync, baseline, and performance issues. Ensure compliance with corporate IT policy, patching, and change control. Author and maintain user documentation and process guides. ProjectWise Responsibilities: Provide end-to-end support for CMS and OSR ProjectWise systems. Set up new projects using BMS/ISO templates; ensure high standards for data and metadata integrity. Administer ProjectWise CONNECT Services (PW Web, Deliverables Mgmt, iTwin, Insights, Forms, etc.). Install, configure, and maintain ProjectWise Explorer, Rendition profiles, WRE workflows, attribute exchanges, and saved searches. Troubleshoot infrastructure, configuration, and user access issues across a distributed ProjectWise environment. Collaborate with design teams to create system solutions that align with delivery needs. Job Requirements: Experience in administering Primavera P6 EPPM and/or ProjectWise in a technical capacity. Advanced understanding of project controls and document control principles (WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with Primavera/ProjectWise integration or workflow alignment. Background supporting cybersecurity-sensitive environments. Knowledge of Bentley Cloud-hosted platforms. Familiarity with SAML, LDAP, or Active Directory for authentication. Certifications in Oracle Primavera or Bentley ProjectWise are a plus. Soft Skills: Analytical thinker and strategic collaborator. Self-motivated and adaptable in evolving environments. Skilled at building cross-functional relationships between business, engineering, and IT stakeholders. Effective communicator, capable of training users and managing system vendors.

Our client, a renowned entity in the technology sector, is currently looking for an Enterprise Systems Technical Specialist to join their team on a 6-month contract basis. This role includes the possibility of converting to a full-time employee position. The successful candidate will deliver high-level technical support, system configuration, and integration management for Oracle Primavera P6 and Bentley ProjectWise platforms, ensuring infrastructure readiness, data governance, and automation in project planning and engineering document management systems. Key Responsibilities: Primavera P6 Responsibilities: Administer and configure Primavera P6 EPPM (environments, global data, layouts, roles, and security). Support Primavera integrations with enterprise systems via APIs and middleware. Create and maintain activity codes, filters, templates, and dashboards. Troubleshoot data sync, baseline, and performance issues. Ensure compliance with corporate IT policy, patching, and change control. Author and maintain user documentation and process guides. ProjectWise Responsibilities: Provide end-to-end support for CMS and OSR ProjectWise systems. Set up new projects using BMS/ISO templates; ensure high standards for data and metadata integrity. Administer ProjectWise CONNECT Services (PW Web, Deliverables Mgmt, iTwin, Insights, Forms, etc.). Install, configure, and maintain ProjectWise Explorer, Rendition profiles, WRE workflows, attribute exchanges, and saved searches. Troubleshoot infrastructure, configuration, and user access issues across a distributed ProjectWise environment. Collaborate with design teams to create system solutions that align with delivery needs. Job Requirements: Experience in administering Primavera P6 EPPM and/or ProjectWise in a technical capacity. Advanced understanding of project controls and document control principles (WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with Primavera/ProjectWise integration or workflow alignment. Background supporting cybersecurity-sensitive environments. Knowledge of Bentley Cloud-hosted platforms. Familiarity with SAML, LDAP, or Active Directory for authentication. Certifications in Oracle Primavera or Bentley ProjectWise are a plus. Soft Skills: Analytical thinker and strategic collaborator. Self-motivated and adaptable in evolving environments. Skilled at building cross-functional relationships between business, engineering, and IT stakeholders. Effective communicator, capable of training users and managing system vendors. If you are an experienced Enterprise Systems Technical Specialist looking for a new contract opportunity with the potential to become a full-time employee, we would love to hear from you. Apply now to join our client's innovative team.

This is a fantastic opportunity to work in a structured environment with the autonomy to drive delivery, influence stakeholders, and contribute to high-value data and reporting projects. Key Responsibilities: Lead the end-to-end delivery of the Data Retention project within a Patient Management System Support additional project workstreams, including reporting and data-related initiatives Collaborate closely with Agile delivery teams while operating within a waterfall governance model Manage stakeholder engagement, planning, reporting, and project risk management Ensure project outcomes align with broader business and data strategy goals Job Requirements: Proven Project Management experience in complex, fast-moving environments, with a track record of setting up projects from the ground up. Strong waterfall background , with the flexibility to collaborate and interface effectively with Agile teams. Experience with data, reporting, or CDRP-related projects is highly desirable. Confident in navigating new organisations , building relationships across multiple stakeholders, and leading diverse delivery teams. Ability to retain and apply key project information to ensure consistency, accuracy, and smooth delivery. If you're a focused, delivery-driven PM looking to make an impact, we'd love to hear from you. Apply now to join our client's dynamic team.

Our client is seeking a Windows 11 Support professional for a contract position. This role involves providing IT support to retail stores, ensuring the smooth implementation of new technology systems. Key Responsibilities: Providing day-to-day store-facing service, over the phone and on Teams Planning, booking, and processing store schedules for technology implementation to ensure programme efficiency Identifying issues proactively and working with the Line Manager to develop solutions Feeding valuable information to the Programme Team to assist in rolling out schedules Championing the behaviours and values upheld by Specsavers Working collaboratively and cross-functionally with all relevant departments Delivering exceptional customer service to store partners Job Requirements: Familiarity with Windows 11 and associated technological implementations Strong problem-solving skills with a proactive approach Excellent communication skills, both over the phone and via Teams If you have experience in IT support and thrive in a collaborative retail environment, our client would love to hear from you. Apply now to join a dynamic team and contribute to the successful implementation of new technologies in retail stores.

Purpose of the Role: To design, build, and maintain the systems that collect, process, and analyse data - including pipelines, data warehouses, and data lakes - ensuring data is accurate, accessible, and secure. Key Responsibilities: Develop, maintain, and optimise scalable data pipelines and data storage solutions. Design and implement data warehousing and data lake architectures. Ensure robust data governance, security, and compliance across all systems. Collaborate with cross-functional teams to gather requirements and deliver solutions that support business objectives. Apply machine learning and data mining techniques where appropriate to add value. Support change and transformation initiatives by providing reliable data systems. Identify risks, implement controls, and follow secure coding practices. Provide strategic input on data architecture, technology adoption, and best practices. Skills & Competencies: Strong knowledge of database structures, data modelling, and data engineering practices. Proficiency in requirements analysis, problem-solving, and strategic thinking. Ability to work collaboratively with technical and non-technical stakeholders. Business acumen with a focus on delivering data-driven value. Strong understanding of risk, controls, and compliance in data management. Technical Skills: Hands-on experience with Python, PySpark, and SQL . Experience with AWS (preferred). Knowledge of data warehousing (DW) concepts and ETL processes. Familiarity with DevOps principles and secure coding practices. Experience: Proven track record in data engineering, data governance, and large-scale data systems. Experience working on change and transformation projects. Background in applying machine learning or data mining is an advantage.

Our client, a prominent player in the insurtech sector, is seeking a passionate and skilled Java Software Engineer to join their dynamic team. This permanent role will involve working closely with engineering squads, architects, and platform teams to ensure the company's APIs are well-designed, discoverable, versioned, and aligned with modern integration patterns. The ideal candidate will also guide the adoption of API tooling and platforms such as TIBCO, Apigee, or Azure API Management, enhancing the developer experience both internally and externally. Key Responsibilities: Technical Leadership & API Strategy Define and maintain the organisation's API strategy, including standards for design, documentation, versioning, security, and lifecycle management. Establish and evolve reusable API design patterns, working closely with architects and platform teams. Guide platform adoption and integration of API gateway/orchestration tools (e.g., TIBCO, Apigee, Azure API Management). Support consistent enforcement of API governance policies, authentication mechanisms, and API analytics. Contribute to the long-term roadmap for API enablement, developer tooling, and discoverability. Design, Development & Enablement Design and build Spring Boot-based APIs that are scalable, testable, and well-structured. Lead or support squads in the delivery of high-impact integration solutions across services and platforms. Collaborate on reusable API assets such as SDKs, templates, shared schemas, and common middleware. Implement robust error handling, logging, and observability across services and endpoints. Promote automation of API tests, documentation, contract validation, and pipeline integration. Collaboration & Engineering Maturity Act as a subject matter expert for APIs across squads and tribes, supporting design reviews, peer mentoring, and training. Participate in planning, backlog refinement, and sprint activities as a senior technical voice. Collaborate with architecture, security, and governance teams to align APIs with organisational principles. Contribute to Chapter and Guild forums, raising the bar for API engineering across the organisation. Lead efforts to reduce technical debt, improve platform resilience, and accelerate onboarding for new API consumers. Job Requirements: Technical Expertise Essential: Strong commercial experience building APIs using Java and Spring Boot in a production environment. Deep knowledge of RESTful API design, including best practices for resource modelling, pagination, and error handling. Proven experience with API versioning strategies, backward compatibility, and lifecycle management. Familiarity with OpenAPI/Swagger specifications and API documentation tooling. Solid understanding of API security, including OAuth2, API keys, scopes, JWT, and rate limiting. Strong testing experience, including contract testing, unit, integration, and end-to-end tests. Proficiency with CI/CD pipelines, Git workflows, and infrastructure-as-code concepts. Desirable: Experience with API gateway/orchestration platforms, such as TIBCO, Apigee, or Azure API Management. Experience with asynchronous patterns, such as event-driven architecture or messaging queues (e.g., Kafka, RabbitMQ). Familiarity with containerisation (Docker) and deployment in Kubernetes environments. Exposure to GraphQL and other modern API approaches. Behavioural Competencies Strategic Thinking: Aligns API design and platform tooling with organisational goals and future scalability. Technical Leadership: Mentors engineers, shares best practices, and supports consistent implementation across teams. Collaboration: Works across squads, architecture, and platform areas to unify integration approaches. Communication: Explains complex API design choices clearly to technical and non-technical audiences. Accountability: Takes ownership of engineering quality, platform reliability, and strategic delivery. Continuous Improvement: Identifies opportunities to simplify, standardise, or automate aspects of API delivery. Resilience & Knowledge Sharing: Encourages documentation, reusable assets, and team resilience through shared learning. Benefits: Permanent position with opportunities for career growth Work within a leading insurtech company Access to continuous professional development and training Supportive and collaborative team environment Comprehensive employee benefits package If you are a Java Software Engineer looking for a dynamic role within the insurtech industry, we would love to hear from you. Apply now to join our client's innovative team.