Wolviston Management Services

Wolviston Management Services are delighted to be supporting a growing and ambitious KBB e-commerce business in the appointment of a Head of Customer Experience . This is a strategic leadership position with Board-level visibility and influence, offering the opportunity to shape and deliver a customer experience strategy that drives customer loyalty, operational excellence and commercial performance. The successful candidate will take ownership of the end-to-end customer journey, transforming customer service into a market-leading customer experience function. The Role Reporting directly to the Board of Directors / CEO, you will lead the development and execution of the company's Customer Experience strategy, ensuring every interaction reflects the brand's values and commitment to excellence. Working collaboratively across Sales, Marketing, Operations, Logistics and Installation teams, you will use customer insight, data and continuous improvement initiatives to create a best-in-class customer journey across all touchpoints. This role requires an experienced customer experience leader with a proven track record of driving measurable improvements in customer satisfaction, customer retention and operational performance within a fast-paced e-commerce environment. Key Responsibilities Develop and implement a company-wide Customer Experience strategy aligned to business objectives. Lead the ongoing evolution of customer service into a proactive, customer-centric experience function. Present customer performance insights, trends and strategic recommendations directly to the Board. Champion a customer-first culture across all areas of the business. Map, analyse and continuously improve the end-to-end customer journey. Own and enhance Voice of Customer programmes, including NPS, CSAT and Customer Effort Score initiatives. Develop and manage customer experience KPIs, SLAs and executive reporting dashboards. Drive continuous improvement initiatives that improve customer satisfaction, loyalty and advocacy. Collaborate with cross-functional teams to ensure a seamless customer experience across all channels. Lead, coach and develop Customer Experience and Customer Service managers, building a high-performing team culture. About You To be successful in this role, you will bring: Several years' experience operating at Head of Customer Experience level or within a comparable senior leadership role. Strong experience within the KBB (Kitchen, Bedroom & Bathroom) sector. Proven background in a fast-paced e-commerce and omnichannel retail environment. Demonstrable success in developing and implementing customer experience strategies that deliver measurable results. Experience presenting to and influencing Board-level stakeholders. Strong commercial awareness and a data-driven approach to decision making. Expertise in customer journey mapping, customer insight and continuous improvement methodologies. Experience leading and developing customer experience and service teams. Excellent stakeholder management and change leadership capabilities. Technical Skills & Expertise Expert knowledge of NPS, CSAT, CES and Voice of Customer programmes. Customer journey mapping and service design. CRM systems and customer analytics platforms. KPI development, reporting and dashboard creation. Customer service and customer experience leadership. Change management and continuous improvement frameworks. Why Apply? This is a rare opportunity to join the senior leadership team of a growing KBB business and make a meaningful impact on the future direction of the customer experience function. You will have genuine influence at Board level, the opportunity to shape company-wide strategy, and the autonomy to deliver lasting improvements across the customer journey. If you're a strategic customer experience leader with a passion for delivering exceptional service and driving business performance, we'd love to hear from you.

Wolviston Management Services are proud to be supporting our client in the recruitment of a Desktop Support Analyst on a 12-month fixed-term contract, with the potential for extension. Job Overview The Commercial Desktop Support Analyst provides business-critical desktop support for Commercial traders, schedulers, and operations teams who rely on stable workstations, trading applications, market data tools, collaboration platforms, and secure network connectivity. This role resolves desktop, software, hardware, access, performance, and connectivity issues that can directly impact trading, scheduling, and real-time business execution. The position operates in a 24x7 follow-the-sun support model with Houston, London, and Singapore desktop teams to ensure continuous coverage, timely handoffs, and minimal service disruption. The successful candidate brings strong troubleshooting discipline, clear communication, and the ability to support demanding front-office users with urgency and professionalism. Key Responsibilities Trade desktop support: Provide Tier II/III support for traders, schedulers, and Commercial users across desktops, laptops, virtual desktops, peripherals, Microsoft 365, collaboration tools, market data tools, and core business applications. Service restoration: Troubleshoot and resolve high-impact workstation, application, printing, audio/video, authentication, network, and connectivity issues affecting trading or scheduling activity. Global coverage: Participate in 24x7 on-call, shift-based, and follow-the-sun support with Houston, London, and Singapore teams, ensuring clear handoffs and timely escalation. Incident ownership: Manage incidents, service requests, and escalations through closure while coordinating with infrastructure, network, security, application, and vendor teams. Endpoint lifecycle support: Support workstation builds, operating system upgrades, software deployment, image management, patching, endpoint security, encryption, and hardware refresh activities. Continuous improvement: Identify recurring issues, document fixes, improve knowledge articles, automate repeatable tasks where practical, and contribute to service stability. Security and compliance: Follow change, access, cyber, data protection, endpoint security, and audit requirements while maintaining a secure desktop environment. Required Skills and Experience 5+ years of desktop, endpoint, or technical support experience in a Windows enterprise environment. Strong troubleshooting experiences across Windows 10/11, Microsoft 365, Teams, Outlook, browsers, printers, peripherals, and enterprise productivity tools. Experience supporting trading, scheduling, logistics, energy, financial services, or other time-sensitive business environments. Working knowledge of Active Directory, Group Policy, DNS, DHCP, TCP/IP, VPN, wireless, authentication, endpoint security, and remote support tools. Experience with desktop deployment, imaging, software packaging, patching, endpoint encryption, antivirus/endpoint protection, and privileged access tools. Ability to diagnose workstation, application, performance, login, network, and connectivity issues using structured troubleshooting methods. Experience managing incidents, service requests, escalations, and documentation through ITSM tools. Strong written and verbal communication skills with the ability to coordinate across business users and global technical teams. Ability to work independently, prioritize competing issues, and remain composed in high-pressure trade floor or front-office support situations. Willingness to support 24x7 on-call, shift rotation, weekend coverage, and global handoff needs. Preferred Qualifications Bachelor's degree in computer science, Information Technology, Management Information Systems, Engineering, or equivalent practical experience. Experience supporting Commercial, ETRM/CTRM, commodity trading, scheduling, logistics, market data, or risk management platforms. Experience with endpoint management tools such as Microsoft Intune, SCCM/MECM, MDT, Defender, Beyond Trust/Avecto, McAfee, or similar technologies. Scripting experience with PowerShell, Python, VBScript, SQL, or similar tools to automate diagnostics, reporting, or remediation tasks. Understanding of ITIL practices, change management, incident management, problem management, knowledge management, and service level expectations. Experience creating support procedures, escalation guides, operational runbooks, and knowledge articles. Success Profile The ideal candidate is a technically strong, customer-focused desktop support professional who understands the urgency of Commercial trading and scheduling operations. They take ownership, communicate clearly, resolve issues quickly, and work effectively across regional and global teams to keep critical Commercial users productive around the clock.

Our client, a well-established engineering organisation based in Darlington, is seeking an experienced and reliable Maintenance Operative to join their team on a part-time basis (24 hours per week) on a fixed-term contract until October 2027. This is an excellent opportunity for a practical, hands-on individual with facilities maintenance experience to play a key role in maintaining a safe, clean, and efficient working environment. The Role As Maintenance Operative, you will be responsible for the day-to-day maintenance of the company's offices, facilities, and grounds. Working closely with the QHSE & Facilities function, you will ensure the premises are maintained to a high standard while supporting health, safety, and environmental compliance. Key Responsibilities Carry out general building maintenance and minor repair work. Undertake basic plumbing, decorating, carpentry, and maintenance tasks. Replace lighting, sensors, and other building fixtures as required. Maintain the cleanliness, appearance, and safety of internal and external areas. Ensure car parks, walkways, and grounds remain free from hazards. Support winter maintenance activities, including snow and ice clearance. Conduct routine safety inspections and checks, including emergency lighting, fire alarms, fire extinguishers, refuge points, and disabled toilet alarms. Review contractor documentation, including Risk Assessments and Method Statements. Monitor contractor activities to ensure compliance with site safety requirements. Assist with office moves and the relocation of furniture and equipment. Support site recycling and environmental initiatives. The Person Previous experience in facilities, building, or site maintenance. Practical maintenance and repair skills across a range of disciplines. Experience working within health and safety procedures. Manual handling training. Competent IT skills, including Microsoft Word and Excel. Ability to work independently and manage priorities effectively. Apply Now If you are an experienced maintenance professional looking for a flexible part-time opportunity, we would be delighted to hear from you. Please apply with your CV detailing your relevant skills and experience.

Applications Engineer - BMS Our client is a well-established and growing Building Management Systems specialist, delivering projects across a broad range of commercial and industrial environments throughout the UK. They're now looking to appoint an experienced Applications Engineer to support the delivery of BMS projects across design, software, commissioning and small works. The Role This is a varied position where you'll play a key role in the design, engineering and delivery of Building Management System solutions across customer sites. Key responsibilities will include: Designing and commissioning Building Management Systems Developing BMS software and graphics from mechanical and system designs Supporting the delivery of small works and projects from an engineering perspective Carrying out site surveys to support quotations, system design and project delivery Assisting with project planning, programme management and financial control Liaising with internal teams to coordinate labour, materials and resources Supervising subcontractors where required Ensuring all work is completed in line with health and safety standards Providing technical support, diagnostics and maintenance assistance when required What We're Looking For Previous experience in a BMS Applications Engineer / Project Engineer / Commissioning Engineer role Strong experience commissioning Building Management Systems Electrical or Electronic Engineering qualification Strong knowledge of Trend, IQ Vision, Siemens and Tridium systems Experience developing BMS software and graphics Full UK driving licence CSCS, ECS or JIB registration, ideally with an ECS BMS Technician card Ability to provide telephone and on-site technical / breakdown support when required Desirable Experience BACnet, SIPP and Modbus experience Knowledge of Trend current and legacy products Experience with Cylon systems Exposure to a range of major BMS platforms What's on Offer Competitive salary Bonus scheme Company car or car allowance Overtime opportunities 25 days annual leave plus bank holidays Pension contribution Private medical insurance Life assurance Cycle to Work scheme Ongoing training and long-term career development

Supply Chain Coordinator Location: Wilton, Teesside, UK Working hours: Part-time (3 days a week) We are looking for a detail-oriented and proactive Supply Chain Coordinator to join our clients team at Wilton on a part-time basis. This role supports the effective coordination of supply chain activities, ensuring smooth order fulfilment, efficient inventory management, and strong alignment between customer demand and production planning. The successful candidate will act as a key link between Customer Service, Planning, Logistics, and Manufacturing to ensure material availability and high service levels. Key Responsibilities Order & Supply Coordination Coordinate customer orders and ensure timely fulfilment in line with service level agreements. Monitor order progress and proactively resolve supply or delivery issues. Liaise with Customer Service and Logistics teams to manage order prioritisation and scheduling. Inventory & Material Management Track inventory levels and ensure optimal stock availability across product lines. Support inventory control processes, including cycle counts and stock reconciliation. Identify potential stock shortages or excess inventory and escalate risks. Production & Planning Support Work closely with Supply Planners and Production teams to align demand and supply. Assist in scheduling and coordinating production plans to meet customer requirements. Support raw material availability and highlight constraints impacting production. Stakeholder Collaboration Act as a key point of contact between internal teams including Sales, Planning, Manufacturing, and Logistics. Provide updates on supply status, risks, and mitigation actions. Build strong working relationships to ensure smooth operational flow. Data Management & Reporting Maintain accurate data in ERP systems (e.g., SAP). Prepare reports on order status, inventory, and supply performance. Support performance tracking against KPIs (OTIF, inventory levels, service levels). Key Skills & Competencies Strong organisational and coordination skills High attention to detail and accuracy Good analytical and problem-solving ability Effective communication and teamwork skills Ability to manage multiple priorities in a fast-paced environment Proficiency in Microsoft Excel and ERP systems Qualifications & Experience Experience in supply chain, logistics, planning, or customer operations (preferred) Experience in manufacturing, chemicals, or industrial sectors is advantageous Familiarity with ERP systems such as SAP is desirable Relevant degree or equivalent experience in supply chain, business, or related field What We Offer Opportunity to work in a global chemical manufacturing organisation Exposure to end-to-end supply chain operations Collaborative and supportive team environment Competitive salary and benefits Opportunities for career development

IT Support Technician County Durham Full-Time Permanent Wolviston Management Services is supporting our fantastic client in the recruitment of an IT Support Technician to join their growing team. An exciting opportunity has arisen for an IT professional to play a key role in supporting business-critical systems and users across the organisation. The Role As an IT Support Technician, you will provide first and second-line technical support, ensuring the smooth day-to-day operation of IT services across the business. This hands-on position will involve supporting users, maintaining end-user devices, assisting with system administration activities, and contributing to continuous improvement initiatives within the IT function. Working as part of a collaborative IT team, you will deliver a responsive and professional support service while helping to ensure systems remain secure, reliable, and fit for purpose. Key Responsibilities Provide first and second-line support for hardware, software, user access, and network-related issues. Log, prioritise, investigate, and resolve support tickets in line with agreed service levels. Configure, build, deploy, and maintain laptops, desktops, and mobile devices. Support employee onboarding and offboarding processes, including account creation, permissions management, and equipment allocation. Perform routine system maintenance, software updates, patching, and health checks. Diagnose and resolve connectivity issues relating to VPNs, Wi-Fi, printers, and network access. Escalate complex technical issues where appropriate, maintaining ownership through to resolution. Maintain accurate asset management records and equipment inventories. Assist with IT projects, system upgrades, and continuous improvement initiatives. Deliver excellent customer service to colleagues across the organisation. About You To be successful in this role, you will have: Previous experience within an IT support, service desk, or technical support environment. Good working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking concepts. Strong troubleshooting and problem-solving skills. The ability to manage multiple priorities and work effectively under pressure. Excellent communication and interpersonal skills. A proactive approach with a willingness to learn and develop new technical skills. Desirable Relevant IT qualifications or certifications, such as CompTIA, Microsoft certifications, or equivalent. Key Attributes We are looking for an individual who: Provides a responsive and customer-focused service. Takes ownership of issues and follows them through to completion. Works collaboratively and contributes positively to team objectives. Communicates clearly and professionally with stakeholders at all levels. Demonstrates initiative and a commitment to continuous improvement. Benefits 37.5-hour working week 25 days annual leave plus bank holidays Option to purchase up to 5 additional days' holiday Company pension with up to 8% employer contribution Life assurance Income protection insurance Save As You Earn (SAYE) share scheme Electric Vehicle scheme Cycle to Work scheme Volunteering day Ongoing training and development opportunities Hybrid working arrangements available

Senior UNIX Engineer Location: Glasgow (Preferred) or Newcastle Upon Tyne Salary: Up to £65,000 Working Pattern: Hybrid with client-site attendance as required We are seeking an experienced Senior UNIX Engineer to join a highly skilled infrastructure engineering team responsible for managing and evolving critical enterprise platforms across a large-scale client environment. The team owns and supports core infrastructure technologies including Linux server estates, VMware virtualisation platforms, F5 load balancers, Infoblox DNS, and an extensive suite of internally developed automation tools used to configure, maintain and operate these services. This role has arisen due to an increasing requirement to respond rapidly to emerging vulnerabilities and platform risks. The successful candidate will help drive the automation capabilities needed to deliver large-scale operating system upgrades, patching activities and infrastructure lifecycle management at enterprise scale. Whilst experience within Financial Services would be advantageous, candidates from other complex, large-scale technology environments are encouraged to apply. Location & Travel Glasgow is the preferred location due to the existing team presence. Candidates based near Newcastle will also be considered. During the first few months, successful candidates will be expected to travel regularly to London to embed with the wider engineering team and gain a detailed understanding of the environment. Following this onboarding period, travel requirements will reduce and align with business needs. The Role You will join a team responsible for maintaining and modernising critical infrastructure platforms supporting a complex enterprise environment. A major focus of the role will be helping the organisation transform its ability to patch, upgrade and manage infrastructure at scale through the development of robust automation solutions. This includes: Large-scale Linux operating system upgrades. Kernel patching across extensive server estates. Automation of infrastructure operations and maintenance activities. Development of orchestration workflows using Apache Airflow. Building automation tooling using Python and Ansible. Enhancing observability, monitoring and operational controls. Supporting the introduction of live-patching technologies. The role requires a strong infrastructure engineering mindset, with particular emphasis on UNIX/Linux fundamentals and operating large-scale production environments. Key Responsibilities UNIX & Linux Engineering Administer and support large-scale Linux/UNIX environments. Perform troubleshooting and root cause analysis across operating systems and infrastructure platforms. Support operating system lifecycle management, upgrades and patching activities. Work closely with engineering teams responsible for virtualisation, networking and load balancing technologies. Contribute to platform reliability, resilience and operational excellence. Automation Engineering Design, develop and maintain infrastructure automation solutions. Develop tooling and integrations using Python and Ansible. Build and enhance orchestration workflows within Apache Airflow. Create automated pre-change validation and post-change verification processes. Improve efficiency and reduce manual intervention through automation. Platform Observability Implement monitoring and observability capabilities across automated infrastructure workflows. Develop dashboards, alerting and operational reporting. Work with tooling including: Prometheus Grafana Loki Ensure automation can be monitored, controlled and supported effectively. Engineering Collaboration Work alongside specialist Engineering teams across UNIX, Load Balancing and Virtualisation. Participate in technical discussions and design reviews. Share knowledge and contribute to engineering best practice. Produce high-quality technical documentation. Essential Skills & Experience Technical Skills Strong UNIX/Linux engineering and administration experience. Experience supporting large-scale enterprise infrastructure environments. Advanced command-line and troubleshooting skills. Strong understanding of Linux operating systems and internals. Experience developing automation using Python. Experience using Ansible for configuration management and automation. Understanding of networking fundamentals and common protocols. Knowledge of filesystems, operating system processes and infrastructure architecture. Experience managing production systems within critical environments. Personal Skills Excellent analytical and problem-solving abilities. Strong communication and stakeholder engagement skills. Ability to work within highly technical engineering teams. Proactive and self-driven approach to improvement and innovation. Desirable Experience Financial Services or other highly regulated environments. F5 Load Balancers. VMware Virtualisation technologies. Infoblox DNS. Apache Airflow. Prometheus, Grafana and Loki. Live patching technologies. Enterprise-scale infrastructure transformation or automation programmes. What We're Looking For This role would suit a candidate who is fundamentally a strong UNIX Engineer first and foremost. Candidates should be comfortable operating at the command line, troubleshooting complex infrastructure issues, understanding operating system behaviour and working with core technologies such as networking, filesystems and system services. The successful candidate will combine deep infrastructure knowledge with the ability to automate and modernise operational processes through code. Interview Process Stage 1 30-minute introductory discussion Stage 2 60-minute technical interview Focus on: UNIX/Linux fundamentals Infrastructure engineering Automation Consulting and stakeholder engagement Stage 3 30-minute cultural fit interview with leadership

The Opportunity Wolviston Group is seeking an organised, proactive and dependable Business Support Administrator to provide administrative and operational support across Wolviston Management Services and BellBridge. This is a varied position within a busy professional services environment, supporting recruitment, consultancy, project services and wider group activities. The successful candidate will work closely with colleagues across the businesses, helping to ensure that administrative processes are completed accurately, efficiently and on time. The role would suit an experienced administrator who enjoys variety, takes ownership of their workload and is comfortable managing several priorities within a fast-paced environment. Key Responsibilities Providing day-to-day administrative support across Wolviston Management Services and BellBridge. Preparing, issuing and maintaining contracts, assignments, work orders and associated documentation. Supporting candidate, contractor, client and project administration. Maintaining accurate information within internal databases, systems and electronic files. Completing compliance checks and ensuring required documentation is received, recorded and kept up to date. Assisting with contractor onboarding, mobilisation and assignment administration. Supporting the administration of timesheets, purchase orders, invoicing information and payroll-related records. Producing reports, spreadsheets, correspondence and other business documentation. Coordinating meetings, appointments and internal activities. Responding professionally to telephone and email enquiries from clients, candidates, contractors and colleagues. Working collaboratively with recruitment, finance, operations and management teams. Identifying opportunities to improve administrative processes and working practices. Providing general business support as required to meet the changing needs of the Group. About You You will be a professional and highly organised administrator with strong attention to detail and a commitment to delivering a high standard of service. You should be able to demonstrate: Previous experience in an administrative, business support or office coordination role. Strong organisational and time-management skills. The ability to manage competing priorities and work to deadlines. Excellent written and verbal communication skills. A high level of accuracy and attention to detail. Confidence using Microsoft Office, particularly Word, Excel and Outlook. The ability to learn new databases and business systems. A professional and confidential approach when handling sensitive information. A proactive attitude and willingness to take responsibility for tasks. The ability to work independently while contributing positively to a wider team. Experience within recruitment, engineering, consultancy, project services, payroll, compliance or contractor administration would be advantageous, although it is not essential. About Wolviston Group Wolviston Group is an independently owned group of specialist businesses providing recruitment, workforce management, project consultancy and engineering services. Our businesses support clients across the chemical, petrochemical, power generation, biofuels, life sciences and wider process industries. We pride ourselves on collaborative working, strong client relationships and delivering dependable professional services. What We Offer A permanent position within an established, independently owned business. A varied role with exposure to several areas of business operations. The opportunity to work with experienced colleagues across the Group. A supportive and collaborative office environment. Ongoing training and development. Competitive salary and company benefits. This is an office-based position working Monday to Friday from our Stockton-on-Tees office. Wolviston Group is committed to equality, diversity and inclusion. We welcome applications from suitably qualified individuals from all backgrounds.

Are you an experienced Senior Process Engineer looking to work on cutting-edge liquefied gas projects with a company that values innovation, flexibility, and professional development? We are exclusively recruiting for a permanent Senior Process Engineer on behalf of Whessoe Engineering Ltd, a world-renowned leader in engineering, procurement, and construction (EPC) services, with over 200 years of excellence in the industry, based in Darlington. Why join Whessoe? Whessoe is a multidisciplinary engineering firm with a strong reputation for delivering complex projects in the hydrocarbon, petrochemical, and energy sectors. As part of the Samsung C&T family, they offer their engineers the opportunity to work on high-profile, global projects, providing world-class solutions in process engineering. Flexible working: choose between a 40 or 37-hour work week, adjusting your hours around core office times (Mon-Thurs: 10am-3pm, Fri: 9am-1pm) to suit your lifestyle Hybrid working: after a familiarisation period, employees can work 2 days per week from home Career development: work on complex, multi-disciplinary projects where you will take the lead on process design, simulation, and safety reviews, gaining invaluable experience in the field Strong company benefits including 25 days holiday (rising to 28), a holiday purchase scheme, 10% employer pension contributions, free secure parking, life insurance (4x salary), and access to wellbeing initiatives such as regular yoga classes The role shape the future of liquefied gas projects As a Senior Process Engineer, you will play a pivotal role in the design, simulation, and safety analysis of process systems for liquefied gas projects. You will be responsible for ensuring process designs are safe, efficient, and compliant with industry standards, while also mentoring junior engineers and overseeing commissioning operations. Key responsibilities: Develop heat and material balances using Aspen HYSYS Lead process design and control philosophies for assigned projects Supervise the preparation of PFDs, P&IDs, and process data sheets (SmartPlant P&ID) Conduct process equipment sizing (pumps, vessels, heat exchangers) Participate in HAZOP, SIL, and other safety reviews Oversee commissioning operations for cryogenic storage tanks What we re looking for: Degree in Chemical or Process Engineering (IChemE accredited) Extensive experience in oil and gas, petrochemicals, or cryogenic storage industries Strong process simulation skills (Aspen Hysys) Working knowledge of SmartPlant P&ID Experience leading smaller projects and mentoring junior engineers This is a fantastic opportunity to join a forward-thinking company that truly values its employees and offers a flexible, supportive, and engaging working environment. If you're a proactive Senior Process Engineer seeking a challenging and rewarding career move, we d love to hear from you. Apply today and become part of Whessoe s legacy of engineering excellence.

We're currently supporting an established engineering firm based in Teesside in the search for a Technical Clerk to join their growing team. This is a vital support role, ideal for someone with a keen eye for detail, strong document control experience, and a passion for keeping technical processes running smoothly. What you'll be doing As Technical Clerk, you'll play a key role in supporting engineering and project teams with documentation, data management and administration across the site. This includes: Coordinating technical documentation, drawings, and records for engineering and site-based projects Supporting the creation and formatting of work packs, method statements, risk assessments, and test certificates Ensuring documentation is compliant with internal standards and client requirements Tracking and updating engineering schedules, reports, and registers Supporting procurement requests, stock movement records and timesheet administration Liaising with engineers, supervisors, and project managers to ensure technical information is accurate and up to date Assisting with audits, quality checks and general administration across engineering functions What we're looking for Previous experience in a similar Technical Clerk, Document Controller or Administrator role within an engineering, manufacturing or industrial environment Strong organisational skills and a detail-focused approach Competent in MS Office (especially Excel, Word, and Outlook) and comfortable with digital document management systems Familiarity with engineering terminology, technical drawings or quality systems would be highly advantageous Ability to prioritise workload and work effectively in a fast-paced team environment Desirable Knowledge of ISO 9001, permit systems, or industry-specific documentation procedures Prior experience supporting shutdowns, maintenance activities, or large-scale projects NVQ Level 2/3 in Business Admin or similar qualification (advantageous but not essential) What you need to know Monday to Friday Site-based in Teesside (commutable from Middlesbrough, Stockton, Billingham, Redcar and surrounding areas) Long-term opportunity with progression available for the right candidate Pay negotiable based on experience

About the Role We are currently recruiting experienced Pipefitters to join a well-established engineering and fabrication team delivering key industrial projects across Teesside. This is an excellent opportunity to work on long-term assignments within the energy, chemical, and manufacturing sectors - offering stability, competitive rates, and a strong commitment to health, safety and quality. Key Responsibilities Read and interpret isometric, P&ID, and GA drawings Measure, cut, bend and prepare pipework using appropriate hand and power tools Install pipe systems using threaded, flanged, welded, or mechanical joints (carbon/stainless steel) Support pressure testing, hydrotesting and flushing activities as required Work to site-specific tolerances and project quality standards Assist in alignment of pipework to equipment and structural supports Collaborate with site supervisors, welders and inspectors to ensure safe, efficient progress Maintain a clean and safe working environment in line with site HSE protocols What We're Looking For Time-served apprenticeship or NVQ Level 3 in Pipefitting or Mechanical Engineering Previous experience working on industrial or heavy engineering sites (petrochemical, power, fabrication yards, etc.) Strong ability to work from drawings and understand complex pipe routes and layouts Valid CCNSG Safety Passport (required) Additional qualifications (e.g. IPAF, Confined Space, Welding appreciation) are desirable Must be eligible to work in the UK - due to the nature of some projects, UK National status may be required What You Need to Know All work is Teesside-based - no travel or lodging required Overtime opportunities available Site-specific induction and competency tests may be carried out

Our client, a respected engineering consultancy based in Darlington, is looking for a Mechanical Engineer to join their growing team on a permanent basis. This is an exciting opportunity for an experienced Mechanical Engineer to contribute to mechanical design and engineering projects within the oil, gas, and petrochemical industries. Mechanical Engineer Key Responsibilities: Design and analyse storage tanks and pressure vessels Work in line with ASME, API 650, and Eurocodes Conduct mechanical analysis, material selection, and engineering assessments Support tender preparation and labour-hour estimations Mechanical Engineer Requirements: HNC/HND (Degree in Mechanical Engineering preferred) Practical experience in the oil, gas, or petrochemical industry Experience in FE analysis is desirable This is a fantastic opportunity to work in a multi-disciplinary project environment on international assignments. Senior positions are also available for candidates with a degree in Mechanical Engineering and extensive industry experience. If you re looking for your next challenge as a Mechanical Engineer, get in touch to find out more.

The Opportunity Wolviston Management Services are proud to be supporting long-standing clients within Teesside's thriving engineering and fabrication sectors. As demand continues to rise across prestigious infrastructure, energy and industrial projects, we're seeking time-served TIG Welders with proven experience delivering high-quality work to specification. This is an excellent opportunity to join a respected, safety-conscious team on secure, long-term works - contributing to high-profile builds and maintaining the region's reputation for engineering excellence. Key Responsibilities Carry out TIG welding on a variety of materials, including stainless steel and/or exotic alloys depending on project requirements Interpret and work from technical drawings, weld procedures and fabrication specs Ensure weld quality and dimensional accuracy , working to tight tolerances Clean and prepare weld areas to specification; post-weld dressing where required Adhere to all site safety procedures , including correct use of PPE and permits Support broader fabrication activities as part of a wider team when required Maintain clean working areas, following all QA/QC, HSE and environmental standards What We're Looking For Time-served Welder/Fabricator with demonstrable TIG experience Strong understanding of welding symbols, fabrication drawings and QA requirements Coded TIG Welders highly desirable - or willingness to test onsite Experience in pipework, pressure vessels, thin-wall or structural fabrications is advantageous CSCS / CCNSG Safety Passport preferred Ability to work under pressure to meet tight deadlines without compromising quality A positive, professional and safety-first attitude What You'll Get Long-term contract with regular hours Overtime available depending on site/project Supportive, well-established teams across Teesside Opportunity to work on major industrial and infrastructure projects Weekly pay

Engineering Manager Permanent Competitive Salary + Benefits We are supporting our client in the search for an experienced Engineering Manager to lead engineering activities at their site. This is a key leadership role with responsibility for driving operational reliability, maintaining plant performance, and ensuring cost-effective engineering solutions across a heavy industrial environment. The Role As Engineering Manager, you will: Lead and manage all site-engineering activities, ensuring operational reliability and performance. Oversee the cost-effective maintenance and development of all plant and equipment. Monitor and control engineering expenditure, negotiating contracts up to major project status. Continuously assess and improve plant performance through availability, reliability, and cost-reduction programmes. Compile and present major maintenance submissions to support business objectives. Ensure all statutory and legislative requirements are met by maintaining equipment registers. Oversee the monitoring and maintenance of environmental control equipment. About You We are looking for a proven leader with the ability to deliver in a challenging heavy industrial environment. You will have: Degree-level qualification (or equivalent) in a relevant engineering discipline - ideally with membership of a professional engineering institute. Significant experience in engineering and maintenance management within heavy industry. A strong track record of optimising plant performance through long-term planning, resource coordination, and engineering control techniques. Experience developing and implementing major capital schemes. Multi-discipline management capability, with proven leadership in demanding industrial settings - ideally hot rolling, metal forming, or similar. What's on Offer Our client recognises that their people are their greatest asset. Alongside an attractive salary, you'll benefit from a comprehensive package including: Defined contribution company pension scheme 27 days' annual leave plus statutory bank holidays Life Assurance Company sick pay scheme Health Cash Plan via Simply Health Employee Assistance Programme Standby and call-out payments Family-friendly benefits including enhanced maternity, paternity, and adoption leave Ongoing training and development opportunities to support your career progression

Wolviston Management Services are delighted to be supporting our client, in their search for an experienced and motivated Payroll & Purchase Ledger Assistant to join their well-established finance team, This is a fantastic opportunity for a proactive individual with a background in payroll and purchase ledger to play a key part in supporting day-to-day finance operations. The role offers a varied workload spending 2.5 days on payroll duties and 2.5 days on purchase ledger tasks providing excellent scope for development across both areas. Key Responsibilities: Administer weekly payroll, including collecting timesheets, verifying overtime, printing clock cards and inputting data into the Opera payroll system Generate BACs payment reports with accuracy and attention to detail Process purchase ledger invoices matching them to POs and delivery notes Manage weekly and monthly payment runs and reconcile unallocated payments Handle monthly reconciliation of the Aged Creditors control and supplier statements Be the first point of contact for supplier queries and maintain strong supplier relationships Reconcile and process company credit card statements Resolve queries in a timely and professional manner Support other routine finance functions as required About You: Previous experience in a payroll and/or purchase ledger environment Strong working knowledge of Microsoft Excel (formulas, pivot tables, lookups) Excellent communication and organisational skills A keen eye for detail and a methodical approach to work Knowledge of Opera payroll software is advantageous, but training will be provided Must have 2 Years Payroll Experience 2 Years Purchase ledger experience What s on Offer: Join a collaborative and supportive team within a growing business On-site parking Ongoing training and career development opportunities Casual Dress Competitive Salary If you're an organised, trustworthy individual with a passion for finance and accuracy, we d love to hear from you.