BRC

Supported Housing Support Worker Location: Bristol (BS5) Hours: 37 hours per week (Full-time, Mon-Fri 9-5) Pay Rate: £14.82 per hour + £1.79 per hour holiday pay Contract: Temporary (March May) Role Overview: We are seeking a dedicated and compassionate Support Worker to join a supported housing service in Bristol. This temporary opportunity focuses on working with families and adult males who have experienced homelessness within a low-support environment. The service is designed to help individuals sustain their tenancies, build independence, and move forward positively in their lives. This is a field-based role, working 37 hours per week, with flexibility required in line with service needs. Key Responsibilities: Deliver housing-related support tailored to individual needs, promoting independence and tenancy sustainment. Build and maintain trusting, professional relationships with residents and external partner agencies. Support individuals to access education, training, employment, and wider community opportunities. Complete risk assessments and develop person-centred support plans. Maintain accurate and timely case records in line with service requirements. Contribute to achieving key service outcomes and targets. About You: To be successful in this role, you will have: A full UK driving license and access to a car. Experience supporting vulnerable adults, ideally within housing, supported accommodation, or homelessness services. A strong understanding of the challenges faced by individuals transitioning from homelessness. The ability to work independently and manage a field-based caseload. Flexibility to provide occasional out-of-hours support where required. Confidence using IT systems and maintaining clear, accurate records. Knowledge of safeguarding practices; an NVQ Level 3 (or equivalent) in a relevant field is desirable. You must have the right to work in the UK for the full duration of the contract. This role is not eligible for visa sponsorship. For more info, please contact Nathan Jackson on (phone number removed) or apply now.

Receptionist / Administrator Domestic Violence Charity Location: Bristol Hours: 37.5 between 9am - 5pm Salary : £13.85 + Holiday Pay or £15.52 Including hourly holiday pay Contract: 4 weeks starting Mar 9th Role Summary: The Office Administrator/Receptionist will be the welcoming first point of contact for a busy domestic violence charity, providing a professional, calm and compassionate reception service to service users, visitors and external partners. This varied role combines front-of-house reception duties with office administration and facilities management, ensuring the smooth day-to-day running of the head office, including health and safety compliance, office maintenance, stock control and contractor liaison. Key Responsibilities: Oversee the day-to-day running of the office, ensuring the building, equipment and meeting rooms are well maintained, safe and compliant with health and safety requirements. Liaise with contractors and coordinate statutory checks (e.g. fire alarms, gas safety, equipment servicing) and maintain accurate records. Manage office supplies, stationery and stock control. Provide a professional and friendly reception service, responding to phone, email and in-person enquiries, including sensitive or distressing calls. Direct referrals and enquiries appropriately, including to the duty team where required. Maintain building security procedures and ensure reception areas are safe, welcoming and tidy. Manage incoming and outgoing post and general correspondence. Provide administrative support to senior managers, including recruitment administration and maintaining mailing lists and publicity materials. Support the coordination, induction and day-to-day guidance of reception volunteers. Uphold safeguarding, confidentiality, equality and organisational policies at all times, working in line with trauma-informed and survivor-centred principles. About You: Experience working in a busy office or reception environment. Experience maintaining office systems and managing stock. Confident liaising with contractors and external professionals. Knowledge of office health and safety procedures. Ability to manage multiple tasks and work independently. Strong customer service skills with a calm, empathetic and non-judgemental approach. Resilient and able to respond appropriately to distressed callers. Excellent IT skills including MS Word, Excel and database systems. Strong organisational skills and attention to detail. Clear understanding of confidentiality and professional boundaries. Commitment to equality, diversity and inclusive practice. Why Join Us? This is an opportunity to contribute to meaningful work supporting survivors of domestic abuse. You will be part of a supportive organisation where your role is essential to ensuring our services operate safely and effectively. For more info, please contact Nathan Jackson on (phone number removed) or apply now.

Supported Housing Manager Role Type: Permanent Salary: £38,000 per annum Hours: Full-Time 40hrs per week (Between hours of 08:00 and 20:00) Location: Bristol Role Overview: We are seeking an experienced Supported Housing Manager to lead one of our local service teams delivering accommodation-based support, including a specialist pathway for individuals and families experiencing multiple disadvantage and severe multiple disadvantage. This is a hands-on leadership role. You will manage and develop a team delivering intensive housing management and tailored support, while also holding a small, complex caseload yourself. You will bring strong experience of working with people affected by homelessness, mental ill-health, substance misuse, offending histories, and other complex needs. You will champion strength-based and trauma-informed practice, fostering a culture that empowers residents to achieve sustainable independence and outcomes beyond expectations. This is an exciting opportunity to shape and develop a growing service, ensuring high performance, innovation, and excellence across all areas of delivery. Key Responsibilities: Leadership & Service Delivery Lead, motivate and develop a high-performing supported housing team. Foster a culture of inclusion, reflective practice and continuous improvement. Conduct regular 1:1s, objective setting and appraisals, supporting professional development. Participate in an out-of-hours managers on-call rota. Ensure strong oversight of safeguarding, service quality, compliance, health & safety and property standards. Monitor and drive performance against KPIs and contractual targets. Manage relevant budgets effectively and responsibly. Act as a senior point of contact for serious incidents and complex cases. Support & Resident Outcomes Embed strength-based and trauma-informed approaches across the service. Support staff to develop robust, outcome-focused support plans and risk assessments. Maintain oversight of caseloads to ensure appropriate and effective levels of support. Promote proactive, meaningful engagement with residents. Work collaboratively with statutory and voluntary sector partners to maximise outcomes. Maintain high standards of safeguarding practice at all times. Champion non-judgemental, harm-reduction approaches. Intensive Housing Management Oversee referrals, assessments and onboarding processes. Ensure effective rent management, housing benefit administration and income maximisation. Support residents with welfare benefits, budgeting and tenancy sustainment. Ensure regular property inspections and compliance requirements are met. Promote independent living skills, including repairs reporting and money management. Maintain accurate digital records across housing and support systems. Partnership & Performance Build strong relationships with local authorities, commissioners and partner agencies. Represent the service at multi-agency meetings and case reviews. Prepare and present accurate performance data and reports. Engage proactively in local homelessness and supported housing networks. About You Proven experience leading teams within supported housing or homelessness services. Extensive experience working with individuals and families facing homelessness and multiple disadvantage. Strong knowledge of safeguarding, housing benefit, Universal Credit, and tenancy management. Experience delivering accommodation-based, intensive housing management services. Demonstrable expertise in trauma-informed and strength-based approaches. Confidence working in complex, high-risk environments in a balanced, non-risk-averse way. Strong ICT skills and experience using digital case management systems. Excellent written and verbal communication skills. The ability to motivate, challenge and inspire both staff and residents. Additional Requirements Full UK driving licence and access to a vehicle for business use. Willingness to travel nationally when required. Enhanced DBS check required. What We Offer The opportunity to shape and grow a specialist supported housing service. A collaborative and mission-driven working environment. The chance to make a meaningful and lasting difference in people s lives. Ongoing professional development and leadership support. For more info, please contact Nathan Jackson on (phone number removed) or apply now.

Housing Administrator 3 months temporary, on site near Burnham-onSea 35 hours per week £13.58 per hour plus holiday pay Start ASAP You will provide support to customers and staff, working in a fast-paced environment. You will be the first point of contact to customers over the phone and via email. duties will include liaising with contractors to raise responsive repairs and maintenance orders, ensuring landlord health and safety compliance records are managed and maintained and ensuring transactional tenancy management and rent queries are handled. You will be responsible for all administrative functions, ensuring all records and document management systems are updated and cleansed in a timely manner. Assisting with the facilitation of meetings and events to ensure all parties are aware of their duties and requirements For further information about this role, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site

Job: Surveyor Location: Bridgend and Swansea (hybrid working) Job Type: Permanent Salary: £38,500 - £42,000 Hours: 37 hours per week A social housing provider in South Wales is seeking a Surveyor to join their Property Services team. This role involves inspecting and assessing tenanted and void properties and responding to property related concerns from residents and colleagues, and assessing repairs works and arranging their timely completion. You will be ensuring the relevant standards are achieved and that they meet the obligations under the Welsh Housing Quality Standard, the Housing Health and Safety Rating System, and the Fitness for Human Habitation Regulations in the Renting Homes (Wales) Act 2016. Main Responsibilities: Actively support the Senior Surveyor in the delivery of highly efficient customer focused technical services delivered within the Company's policies and procedures, satisfying legal and regulatory requirements and ensuring best practice as well as meeting agreed service delivery standards Prepare work specifications, provide technical advice, prepare reports, liaise with tenants, manage repair projects through to completion and ensure high quality standards are achieved Assist in maintaining a risk based regular routine inspection regime for all owned estates and communal areas to satisfy obligations in relation to public health & safety and to minimise potential liability claims Undertake technical and specialist construction survey work to tenanted and empty properties to include the assessment and diagnosis of damp mould and condensation issues , carrying out HHSRS assessments, disrepair schedules, provision of detailed works specifications, prioritising works, and assist in the planning process Provide surveying advice and guidance to colleagues on mutual exchanges and minor works surveys where required. Ensure all asset management information is used and updated through all activities; Ensure all budget management information is used and monitored in an integrated way through all activities Prepare work schedules and specifications including the preparation of individual reports on properties and other assets as required Adaptations and associated support works Job Requirements: HNC/HND in a building or construction related qualification or relevant experience Experienced in inspecting and assessing property conditions and issuing works Experienced in dealing with residents, contractors, housing associations, local authorities, and other agencies Practical experience in customer or solution focused services Practical knowledge of building practices, systems, and components Knowledge of Welsh Quality Housing Standards, Fitness for Human Habitation, Housing Health and Safety Rating System and property related matters affecting housing associations Able to prepare schedules of work, advise on property conditions and knowledgeable of costs against these Sound numerical skills and be able to work to a budget Full driving licence and daily use of a vehicle If you have any questions in relation to this role, please call Emma Keir on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. We are also running a referral scheme where you could receive £200 in vouchers for anyone you recommend!

Are you an experienced Administrator, seeking a new role in the Exeter area? My client has an immediate opportunity for an Estates Administrator, to join their Corporate Property Team on a freelance basis. The successful applicant will provide full administrative and technical support to the Estates Services Unit to ensure the efficient day to day running. Responsibilities: To co-ordinate and provide all aspects of technical and administration support to the Estates Services Unit To maintain the corporate Asset Management system To supervise the Property Records Officer and the provision of the corporate property records function Produce rent, insurance, service charge and other fee invoices for commercially let properties. To prepare and collate data and provide reports to the Finance Department to assist with budget monitoring; To devise and develop, under appropriate guidance, revised systems and procedures as appropriate (and initiatives to replace paper based systems) and to assist with their implementation. Provide first point of contact for the Estates Unit and deal with routine enquiries. Carry out such required corporate-based administration tasks for the Estates Unit to include raising purchase orders, creditor invoice processing and preparation and sending out of debtors invoices. Process valuation requests for Right to Buy applications to include: collating information received from Housing Services with appropriate valuation forms and plans and submitting to external valuers; monitoring progress of the valuations; returning completed valuations to Housing Services. Process requests for land purchase and covenant relaxations by researching property ownership and carrying out initial administrative work to include consultation with Officers of other departments in accordance with protocols. Requirements: The successful applicant will ideally be educated to GCSE level with experience working in a property management environment. To apply, please attach a copy of your CV

Support Coordinator Salary: £12.61 PAYE Location: Hythe & Lymington Contract duration: Temp until 30 April 2026 We are seeking an experienced and motivated Support Coordinator to join our Hampshire West Mental Health service , supporting clients across two services in Hythe and Lymington . This is a rewarding opportunity to make a real difference in the lives of people experiencing mental health challenges, helping them build independence, resilience and confidence. About the Role As a Support Coordinator, you will: Act as lead case worker for a caseload of clients Complete assessments and develop person-centred support and safety plans Support individuals to access housing, benefits, healthcare, employment and community services Manage risk and lead on safeguarding processes Work collaboratively with multi-agency partners including health professionals and local authorities Provide more intensive support to higher-risk clients where required Champion independence and recovery-focused support You'll play a key role in delivering high-quality, compliant services aligned with organisational values and policies. About You We are looking for someone who: Has significant experience in a support, housing or care environment Has experience supporting individuals with mental health needs Is confident managing risk and safeguarding concerns Can manage a caseload independently Has strong written and verbal communication skills Is confident using IT systems for recording and reporting A full UK driving licence and access to a vehicle is essential , as you will be working across services in Hythe and Lymington. Why Apply? Meaningful, rewarding work supporting mental health recovery Supportive team environment Opportunities for ongoing training and development The chance to positively impact lives every day If you're passionate about empowering people and promoting independent living, we'd love to hear from you. Apply now by submitting your CV, or call Cali Webb on (phone number removed) for further information.

Housing Administrator 6 month contract £14.23 plus holiday pay 37 hours per week Plymouth, office based An excellent opportunity to join a highly respected Housing Association as a Housing Administrator on a 6 month contract As Housing Administrator, you will be responsible for providing the administrative support to the team to assist with the smooth and efficient running of the Neighbourhood Management service Your duties will include dealing with queries from tenants over the phone, via email or face to face, raising Purchase Orders for contractors and checking over invoices, maintaining the waiting list for garages and ensuring any repairs are carried out prior to reletting, organise and minute meetings and carry out the administration of Mutual Exchanges For further information about this Housing Administrator role, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site

Job Title: Lead Surveyor Type: Permanent Location: Portishead / Weston with agile working Salary: £51,842 per annum Hours: 37 hours BRC are working closely with a leading housing organisation to recruit a Lead Surveyor - Damp, Mould and Condensation to join their Property Services team. This role involves leading and managing a team of Damp and Mould Surveyors, ensuring cases are handled effectively from initial triage through to resolution. You will oversee complex cases, ensure compliance with HHSRS and regulatory requirements (including Awaab's Law), and deliver high-quality, customer-focused surveying services. The role combines technical expertise, project ownership, quality assurance, and people leadership. Duties: Lead and manage a high-performing team of Damp and Mould Surveyors Set clear expectations, manage workloads, and conduct 1-2-1s and performance reviews Manage sickness, absence, and professional development within the team Undertake complex damp and mould surveys where required Provide technical support and guidance to surveyors Produce and review detailed reports and remedial specifications Oversee end-to-end case management via housing systems (e.g. Cx) Quality assure surveys, reports, and completed remedial works Act as senior technical escalation point for high-risk or complex cases Ensure compliance with HHSRS, regulatory timescales, and internal KPIs Liaise with Repairs, Complaints, Asset Management, Safe Homes, and external stakeholders Support complaint resolution and ensure adherence to legal and regulatory deadlines Carry out post-work inspections and audits of contractors and in-house teams Manage building projects from conception to completion Develop quotations and tenders in line with procurement guidelines Deputise for the Customer Delivery Manager when required Requirements: Proven experience leading or supervising surveying/technical teams Strong technical knowledge of damp, mould, and building pathology Detailed understanding of HHSRS and housing compliance legislation Experience managing cases through housing systems such as Cx Proven track record of managing multiple technical building projects Good working knowledge of Health & Safety and CDM regulations Knowledge of Schedule of Rates Experience working across asset management, response repairs, empty homes, and programmed works Ability to identify asbestos Strong organisational and decision-making skills Excellent customer service and stakeholder engagement skills Formal building qualification (RICS accredited course, BSc, HNC or HND) Confident using Microsoft Office and Outlook Full clean driving licence Benefits: 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day (paid time to support community work) Employee Assistance Programme For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Housing and Support Officer LOCATION: Surbiton DURATION: Permanent SALARY: £29,235.65 HOURS: 35 Hours on a shift rota (1 weekend in 5) About the Role Our client is a leading provider of supported housing in London and beyond, offering a safe and stable place to stay for young and vulnerable people. They are committed to providing high-quality housing and tailored support to help residents build independence and move towards a positive future. We are seeking a compassionate and proactive Housing & Support Officer to manage a caseload of residents and deliver a combined housing management and support service. Key Responsibilities Provide housing management and housing-related support to a caseload of residents Complete Outcome Star assessments and deliver person-centred support plans through regular key-working sessions Support resident wellbeing, independence, and preparation for move-on accommodation Encourage and support resident engagement in progression activities Maximise uptake of progression opportunities by working closely with Progression Coaches Monitor rent accounts and take early intervention and preventative action to minimise rent arrears Manage anti-social behaviour and ensure compliance with tenancy and licence conditions Work collaboratively with internal departments, including Facilities, Property Management, and other community operations teams Liaise with external agencies to support resident needs and outcomes Maximise housing occupancy and minimise voids through proactive management About You Experience supporting vulnerable people within a housing or support setting Experience delivering one-to-one support in supported housing Strong communication, organisation, and time management skills A proactive, solution-focused and person-centred approach Ability to work a shift pattern, including evenings and weekends Benefits 25 days annual leave plus public holidays (pro rata) Workplace pension scheme (auto-enrolment) Free use of on-site health and fitness facilities Staff discount in on-site restaurants Ongoing training and development opportunities Opportunity to work for an organisation that makes a genuine social impact If you are passionate about empowering young people and supporting them to achieve independence, we would love to hear from you. For more information on this scheme focused role please contact Cali Webb on (phone number removed) .