Sales Support Executive (Plumbing) Job Summary: The Sales Support Executive will have responsibility for identifying and evaluating all new business opportunities and producing and submitting all completed tenders and quotes. Working closely with General Manager and Commercial contract Managers you will be a key member of the team responsible for delivering business growth. Main Responsibilities: Proactively look for new sales opportunities in line with the company s growth plans Ensure the website and social media profiles are up to date Ensure the business is promoted on the all relevant external portals and tenders sites and monitor and manage all incoming opportunities via these sites Review all incoming enquiries for suitability Working with the General Manager and Contract Managers to manage the production of compelling tenders and quotations Produce all accurate pricing and written submission responses within deadlines Attend suitable networking events to strengthen and grow relationships and grow business opportunities Ensure that all quotations and tender submissions are delivered on time and in a compliant manner Seek feedback for unsuccessful submissions and adopt a lessons learnt approach Compile and manage an accurate tender response library to reduce the time taken to create quotation and tender response submissions. Manage the process to ensure all annual certification (e.g. CHAS, Constructionline) is achieved Manage and update the sales pipeline in line with company processes Manage a full handover process of contract awards to Commercial contract Managers and support contract delivery requirements To support with pre and post contract client visits and communications as required. To support with the administering of Health and Safety processes and reporting in relation to works quoted Skills, Competence, Experience Required: Previous experience of a similar role in a Plumbing/Heating/Construction environment would be advantageous Must be able to produce accurate quotations relating to plumbing and heating works, repairs & installations Production of follow plans and heat calculations form part of this role Excellent knowledge of MS Office including Excel and Word Excellent verbal and written communication skills Fantastic attention to detail Must be able to work on multiple complex projects to tight deadlines Comfortable working under your own initiative, as part of a team, or as a team leader as required. Good understanding of social media marketing Ability to engage with all colleagues up to Board level NVQ Level 2 Plumbing & Heating or above (preferred) Lone Working Lone work is a requirement for this role on occasions Health & Safety: All colleagues To be aware of risks to personal safety, other employees, customers, company property and company reputation and to highlight such risks to managers immediately. Manager/Director To be aware of risks to personal safety, other employees, customers, company property and company reputation and to promote a culture of risk mitigation in the planning and execution of all tasks. Environment and Sustainability: To ensure the environment and sustainability policies are understood by the post holder To promote the importance of considering the environment and sustainability in the role To treat the environment with respect and commit to ensuring all services/activities that are provided in this role have taken the impact on the environment into consideration/action plan. Risk Management: All colleagues - To be able to identify risks that may affect the achievement of personal and service objectives. To support the organisation's risk management process through good communication and carrying out actions to reduce identified risks. Manager - To have an understanding of the organisations risk management process. To be able to identify, analyse and evaluate risks that may affect the achievement of service and organisational objectives. To manage and respond to risks appropriately. Equality & Diversity: To promote equality and diversity amongst our stakeholders, residents, customers, clients, colleagues, board and committee members and all those we work with. To ensure all customers needs are understood and all services that are provided meet individual needs, including in relation to the protected characteristics and customers with additional support needs. To treat everyone with dignity and respect at all times. Position in Organisation: How many colleagues is the role responsible for? 0 Is the responsibility shared with another post? 0 Notice Period: 1 month Closing Date: Friday 16 January
Jan 30, 2026
Full time
Sales Support Executive (Plumbing) Job Summary: The Sales Support Executive will have responsibility for identifying and evaluating all new business opportunities and producing and submitting all completed tenders and quotes. Working closely with General Manager and Commercial contract Managers you will be a key member of the team responsible for delivering business growth. Main Responsibilities: Proactively look for new sales opportunities in line with the company s growth plans Ensure the website and social media profiles are up to date Ensure the business is promoted on the all relevant external portals and tenders sites and monitor and manage all incoming opportunities via these sites Review all incoming enquiries for suitability Working with the General Manager and Contract Managers to manage the production of compelling tenders and quotations Produce all accurate pricing and written submission responses within deadlines Attend suitable networking events to strengthen and grow relationships and grow business opportunities Ensure that all quotations and tender submissions are delivered on time and in a compliant manner Seek feedback for unsuccessful submissions and adopt a lessons learnt approach Compile and manage an accurate tender response library to reduce the time taken to create quotation and tender response submissions. Manage the process to ensure all annual certification (e.g. CHAS, Constructionline) is achieved Manage and update the sales pipeline in line with company processes Manage a full handover process of contract awards to Commercial contract Managers and support contract delivery requirements To support with pre and post contract client visits and communications as required. To support with the administering of Health and Safety processes and reporting in relation to works quoted Skills, Competence, Experience Required: Previous experience of a similar role in a Plumbing/Heating/Construction environment would be advantageous Must be able to produce accurate quotations relating to plumbing and heating works, repairs & installations Production of follow plans and heat calculations form part of this role Excellent knowledge of MS Office including Excel and Word Excellent verbal and written communication skills Fantastic attention to detail Must be able to work on multiple complex projects to tight deadlines Comfortable working under your own initiative, as part of a team, or as a team leader as required. Good understanding of social media marketing Ability to engage with all colleagues up to Board level NVQ Level 2 Plumbing & Heating or above (preferred) Lone Working Lone work is a requirement for this role on occasions Health & Safety: All colleagues To be aware of risks to personal safety, other employees, customers, company property and company reputation and to highlight such risks to managers immediately. Manager/Director To be aware of risks to personal safety, other employees, customers, company property and company reputation and to promote a culture of risk mitigation in the planning and execution of all tasks. Environment and Sustainability: To ensure the environment and sustainability policies are understood by the post holder To promote the importance of considering the environment and sustainability in the role To treat the environment with respect and commit to ensuring all services/activities that are provided in this role have taken the impact on the environment into consideration/action plan. Risk Management: All colleagues - To be able to identify risks that may affect the achievement of personal and service objectives. To support the organisation's risk management process through good communication and carrying out actions to reduce identified risks. Manager - To have an understanding of the organisations risk management process. To be able to identify, analyse and evaluate risks that may affect the achievement of service and organisational objectives. To manage and respond to risks appropriately. Equality & Diversity: To promote equality and diversity amongst our stakeholders, residents, customers, clients, colleagues, board and committee members and all those we work with. To ensure all customers needs are understood and all services that are provided meet individual needs, including in relation to the protected characteristics and customers with additional support needs. To treat everyone with dignity and respect at all times. Position in Organisation: How many colleagues is the role responsible for? 0 Is the responsibility shared with another post? 0 Notice Period: 1 month Closing Date: Friday 16 January
Job Title: Damp and Mould Surveyor Team: Maintenance Service: Property Services Responsible to: Damp, Mould & Disrepair Manager This is a position working for Ongo Salary £38,668 Job Summary To carry out property inspections on behalf of the Maintenance team and play a pivotal role in the successful delivery and completion of maintenance works relating to damp, mould, disrepair, complaint outcomes actions and complex repair cases. To assist the wider maintenance team in the provision of pre and post inspections across the Properties Directorate. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Responsible for diagnosing the cause of general property disrepair in relation to condensation, damp and mould in properties and specifying suitable remediation through a single or multi-stage approach Carrying out pre and post inspection, both in person and virtually where required for planned and contractor works as well as standard reactive maintenance surveys Produce detailed reports concerning findings including options for remedial solutions. To determine any other works required whilst on site and highlight to the Works Planners through the use of the systems in place Be able to work to strict timescales for Awaab s law and despair deadlines Support the Damp, Mould & Disrepair Manager to drive continuous improvement of damp, mould, disrepair and general maintenance works To carry out repairs where possible as part of the Maintenance teams on site To support the Damp, Mould & Disrepair Manager in the management of trade colleagues and contractors whilst on site To ensure that all customer and/or property information and/or data is up to date and passed to the relevant staff member. Identify how data collected could be used to improve performance. To provide a customer-focused service through advice, information, and effective liaison with appropriate colleagues with regards to damp & mould, disrepair & maintenance Ensure that inspections and works are completed in line with the Maintenance Policy and Damp and Mould Policy/Guidance Liaise with other supervisors and the Works Planners to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff to meet service requirements. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures . Skills, Competence, Experience Required A formal qualification or significant experience in a construction/maintenance related area Computer literate and competent in the use of Microsoft office applications Knowledge and experience of Health & Safety regulations and its practical implementation Knowledge of general construction techniques Experience of diagnosing building defects Excellent Customer Service skills and the ability to resolve issues and complaints for our tenants. Excellent communication skills Good problem-solving skills Previous experience of working to timescales. Working as part of a team, as well as on an individual basis Ability to work flexibly, including evening/weekend working Full driving licence. Closing date for applications is Monday 2 February Interviews to be held week commencing Monday 9 February For more about Ongo, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Jan 26, 2026
Full time
Job Title: Damp and Mould Surveyor Team: Maintenance Service: Property Services Responsible to: Damp, Mould & Disrepair Manager This is a position working for Ongo Salary £38,668 Job Summary To carry out property inspections on behalf of the Maintenance team and play a pivotal role in the successful delivery and completion of maintenance works relating to damp, mould, disrepair, complaint outcomes actions and complex repair cases. To assist the wider maintenance team in the provision of pre and post inspections across the Properties Directorate. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Responsible for diagnosing the cause of general property disrepair in relation to condensation, damp and mould in properties and specifying suitable remediation through a single or multi-stage approach Carrying out pre and post inspection, both in person and virtually where required for planned and contractor works as well as standard reactive maintenance surveys Produce detailed reports concerning findings including options for remedial solutions. To determine any other works required whilst on site and highlight to the Works Planners through the use of the systems in place Be able to work to strict timescales for Awaab s law and despair deadlines Support the Damp, Mould & Disrepair Manager to drive continuous improvement of damp, mould, disrepair and general maintenance works To carry out repairs where possible as part of the Maintenance teams on site To support the Damp, Mould & Disrepair Manager in the management of trade colleagues and contractors whilst on site To ensure that all customer and/or property information and/or data is up to date and passed to the relevant staff member. Identify how data collected could be used to improve performance. To provide a customer-focused service through advice, information, and effective liaison with appropriate colleagues with regards to damp & mould, disrepair & maintenance Ensure that inspections and works are completed in line with the Maintenance Policy and Damp and Mould Policy/Guidance Liaise with other supervisors and the Works Planners to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff to meet service requirements. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures . Skills, Competence, Experience Required A formal qualification or significant experience in a construction/maintenance related area Computer literate and competent in the use of Microsoft office applications Knowledge and experience of Health & Safety regulations and its practical implementation Knowledge of general construction techniques Experience of diagnosing building defects Excellent Customer Service skills and the ability to resolve issues and complaints for our tenants. Excellent communication skills Good problem-solving skills Previous experience of working to timescales. Working as part of a team, as well as on an individual basis Ability to work flexibly, including evening/weekend working Full driving licence. Closing date for applications is Monday 2 February Interviews to be held week commencing Monday 9 February For more about Ongo, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Want to make a real difference in your community? We re looking for Independent Board Members to join our Ongo Communities Board. This voluntary role offers the chance to influence decisions that impact thousands of lives in areas where Ongo has properties. We re particularly interested in people with experience in: Community development and engagement Social enterprise Employment and training Charitable funding Business development The time commitment is around 8 10 days per year. What does Ongo Communities do? Supporting over 700 people each year with training, employment and wellbeing opportunities Delivering recruitment services through our social enterprise employment agency, Ongo Recruitment Creating safe, welcoming community centres on our estates and delivering a range of support services to tenants and wider communities Working with partners like North Lincolnshire Council and other local authorities, Humberside Police and local colleges to drive economic growth Access external funding grants and contracts to maximise opportunities for our customers Our Corporate Plan () sets ambitious targets: Be a great landlord Homes in good repair, safe and secure, thriving neighbourhoods, and excellent customer service. Customer focus Listening and acting on feedback, investing in communities, and creating opportunities for education, training and wellbeing. Growth & sustainability Building 1,200 new homes, reducing carbon footprint, and maintaining strong governance and financial stability. Closing date: 14 February 2026 Interviews will be held on 24th March For an informal chat, contact Kevin Hornsby on (01724) (phone number removed) or email (url removed). Apply by sending your CV to (url removed) in the first instance
Jan 26, 2026
Full time
Want to make a real difference in your community? We re looking for Independent Board Members to join our Ongo Communities Board. This voluntary role offers the chance to influence decisions that impact thousands of lives in areas where Ongo has properties. We re particularly interested in people with experience in: Community development and engagement Social enterprise Employment and training Charitable funding Business development The time commitment is around 8 10 days per year. What does Ongo Communities do? Supporting over 700 people each year with training, employment and wellbeing opportunities Delivering recruitment services through our social enterprise employment agency, Ongo Recruitment Creating safe, welcoming community centres on our estates and delivering a range of support services to tenants and wider communities Working with partners like North Lincolnshire Council and other local authorities, Humberside Police and local colleges to drive economic growth Access external funding grants and contracts to maximise opportunities for our customers Our Corporate Plan () sets ambitious targets: Be a great landlord Homes in good repair, safe and secure, thriving neighbourhoods, and excellent customer service. Customer focus Listening and acting on feedback, investing in communities, and creating opportunities for education, training and wellbeing. Growth & sustainability Building 1,200 new homes, reducing carbon footprint, and maintaining strong governance and financial stability. Closing date: 14 February 2026 Interviews will be held on 24th March For an informal chat, contact Kevin Hornsby on (01724) (phone number removed) or email (url removed). Apply by sending your CV to (url removed) in the first instance
Job Title: Plumber Team: Maintenance Service: Responsible to: Maintenance manager Job Summary To carry Out a range plumbing tasks that may be both routine and non-routine in nature, including, small maintenance tasks, in both occupied & empty homes. We offer all our employees a great package of benefits, including: Competitive salary £33,657.94 which is bench marked against other employers Enrolment onour Aviva pension scheme (9.5% employer contribution) 30 days holiday (plus extra days off for Bank Holidays/Birthdays) Health care scheme Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities Main Responsibilities To carry out repairs by fault finding plumbing systems and appliances To keep accurate logs of work undertaken and materials used To install / repair / replace domestic plumbing systems and appliances, including but not limited to: Installing and maintaining sinks and basins Installing and maintaining showers, baths and wet rooms Installing and maintaining wc s Design, install and maintaining pipework and waste pipework systems To replace and carry out repairs to hot and cold water systems, sanitary ware and drainage systems. To service and repair waste water systems such as shower waste pumps To inspect and identify works required and to arrange for information to be passed to the relevant line manager or Works Planner To undertake on site supervision of apprentices & volunteers. Undertake minor repairs works and general maintenance including multi skilled tasks as set out by the organisation To use modern systems, technology and devices to keep accurate data of work undertaken, materials used and time allocation. To identify from inspection, materials required to carry out repair or installation to the required standard To ensure the safe handling and storage of all plant and equipment, including regular checks for road worthiness on vehicles for which you are responsible. To undertake all work in accordance with Health and Safety policy statements and safe working practices The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Working off scaffolding, platforms, stilts as required to complete the required task Loading and unloading materials and components form vehicle Work in an agile manner to ensure best service for customer. Liaison with tenants with regard to their expectations. Carry out all required face to face training and regular E Learning updates Day to day repairs that are pre planned or emergency to the timescales agreed with customers. To find effective solutions to a range of repair issues in the course of carrying out the daily activities. In liaison with Maintenance Manager, identify the resource requirements in relation to workload Skills, Competence, Experience Required NVQ level 2 or equivalent qualification. Experience of property repairs and maintenance work Knowledge in the use and maintenance of plant and machinery relevant to the trade Experience in carrying out relevant installations, repairs and servicing in occupied and empty properties. Knowledge of Health and Safety at Work practices Full Driving Licence Basic IT skills Ability to carry out dynamic risk assessments Understanding of COSHH regulations Customer Care orientated and dedicated to the provision of a high quality service Ability to have difficult conversations with customers CLOSING DATE FOR APPLICATIONS IS SUNDAY 19 OCTOBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Oct 07, 2025
Full time
Job Title: Plumber Team: Maintenance Service: Responsible to: Maintenance manager Job Summary To carry Out a range plumbing tasks that may be both routine and non-routine in nature, including, small maintenance tasks, in both occupied & empty homes. We offer all our employees a great package of benefits, including: Competitive salary £33,657.94 which is bench marked against other employers Enrolment onour Aviva pension scheme (9.5% employer contribution) 30 days holiday (plus extra days off for Bank Holidays/Birthdays) Health care scheme Enhanced maternity/paternity pay Continual professional development including management development. A dedicated health and wellbeing programme (access to a variety of support and free benefits) Time out of work to carry out volunteer opportunities Main Responsibilities To carry out repairs by fault finding plumbing systems and appliances To keep accurate logs of work undertaken and materials used To install / repair / replace domestic plumbing systems and appliances, including but not limited to: Installing and maintaining sinks and basins Installing and maintaining showers, baths and wet rooms Installing and maintaining wc s Design, install and maintaining pipework and waste pipework systems To replace and carry out repairs to hot and cold water systems, sanitary ware and drainage systems. To service and repair waste water systems such as shower waste pumps To inspect and identify works required and to arrange for information to be passed to the relevant line manager or Works Planner To undertake on site supervision of apprentices & volunteers. Undertake minor repairs works and general maintenance including multi skilled tasks as set out by the organisation To use modern systems, technology and devices to keep accurate data of work undertaken, materials used and time allocation. To identify from inspection, materials required to carry out repair or installation to the required standard To ensure the safe handling and storage of all plant and equipment, including regular checks for road worthiness on vehicles for which you are responsible. To undertake all work in accordance with Health and Safety policy statements and safe working practices The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Working off scaffolding, platforms, stilts as required to complete the required task Loading and unloading materials and components form vehicle Work in an agile manner to ensure best service for customer. Liaison with tenants with regard to their expectations. Carry out all required face to face training and regular E Learning updates Day to day repairs that are pre planned or emergency to the timescales agreed with customers. To find effective solutions to a range of repair issues in the course of carrying out the daily activities. In liaison with Maintenance Manager, identify the resource requirements in relation to workload Skills, Competence, Experience Required NVQ level 2 or equivalent qualification. Experience of property repairs and maintenance work Knowledge in the use and maintenance of plant and machinery relevant to the trade Experience in carrying out relevant installations, repairs and servicing in occupied and empty properties. Knowledge of Health and Safety at Work practices Full Driving Licence Basic IT skills Ability to carry out dynamic risk assessments Understanding of COSHH regulations Customer Care orientated and dedicated to the provision of a high quality service Ability to have difficult conversations with customers CLOSING DATE FOR APPLICATIONS IS SUNDAY 19 OCTOBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
