March Personnel

Our client are seeking a highly organised and customer-focused Customer Liaison Officer to join their Customer Service team. This is an exciting opportunity to play a key role in delivering efficient, professional administrative and logistical support to customers, internal management and technical experts. You will be responsible for progressing defined administration tasks to completion, ensuring processes run smoothly and that both internal KPIs and customer expectations are consistently exceeded. Key Responsibilities Coordinate customer visits and associated logistics Liaise with a range of stakeholders for excellent communication Process pre- and post-visit documentation Arrange travel and accommodation bookings Act as a primary contact for customer enquiries, ensuring timely responses Identify and resolve issues in collaboration with stakeholders Maintain accurate records and internal databases Support meetings, conferences and training events (including minute taking where required) Escalate issues appropriately in line with KPIs Key attributes Strong administrative and organisational skills Excellent written and verbal communication skills Ability to manage and prioritise your own workload effectively A proactive approach to problem-solving and issue resolution High attention to detail and commitment to accuracy Ability to build positive working relationships with internal and external stakeholders Confident using databases and internal systems Benefits 25 days holiday plus Bank Holidays Hybrid working (After full training is complete) Childcare vouchers Flexible benefits programme Highly desirable employer contribution pension 3x life assurance Onsite parking - not guaranteed First come first serve (residential parking nearby) Health cash plan Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

Our client are seeking an organised and proactive individual to join their friendly and fast-paced team to support with office coordination and sales administration. This is a varied role that sits at the heart of their operations, ensuring the smooth day-to-day running of the office and providing essential administrative and logistical support across departments. You ll act as a key point of contact for customers, suppliers and staff, managing a wide range of administrative tasks with accuracy and professionalism. Key Responsibilities Act as a first point of contact for customers, handling enquiries by phone, email, and in person in a friendly and professional manner. Process customer orders promptly and accurately, creating and maintaining job sheets for the operations team. Maintain customer records Organise and book local and international freight shipments Liaise with couriers, freight partners, and customers to coordinate delivery schedules and resolve any logistical issues. Raise purchase orders (POs), track their progress, and chase outstanding items when required. Prepare and send customer invoices. Collate and prepare financial paperwork for the accounts department. Provide ad-hoc administrative support to management and other team members as needed. Key Attributes Previous experience in an administrative or office coordinator role Assertive and proactive in managing customer enquiries, confidently guiding clients through quotations and responding effectively to time-sensitive requests. Excellent communication skills, both written and verbal Strong organisational and multitasking abilities with a keen eye for detail. Experience with invoicing, purchase orders, or logistics coordination would be advantageous. A proactive, adaptable, and positive team player. Benefits 28 Days holiday (plus Bank Holidays) Private healthcare after passing probation Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

As Finance Manager, you will be the cornerstone of our finance function, responsible for managing accounts payable and receivable, overseeing the Profit & Loss (P&L) statements, and ensuring robust cash flow management. You will work closely with senior leadership to provide financial insights that drive business growth and maintain financial health. Key Responsibilities Financial Reporting: Prepare and present accurate monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports. Accounts Management: Oversee accounts payable and receivable processes, ensuring timely invoicing, payment collections, and supplier payments. Cash Flow Oversight: Monitor and manage cash flow to ensure liquidity for operations and strategic investments. Budgeting & Forecasting: Lead the budgeting process and provide financial forecasts to support business planning. Financial Analysis: Conduct variance analysis and provide actionable insights to senior management. Compliance & Controls: Ensure adherence to financial regulations and internal policies; support audit processes. Essential Skills & Experience Software Proficiency: Advanced experience with Xero accounting software. Qualifications: ACCA, CIMA, ACA, or equivalent qualification. Industry Knowledge: Experience in the travel or leisure industry is advantageous. Analytical Skills: Strong ability to interpret financial data and provide strategic insights. Communication: Excellent verbal and written communication skills, with the ability to present financial information to non-financial stakeholders. Attention to Detail: High level of accuracy and attention to detail in financial reporting. Desirable Attributes Problem-Solving: Proactive in identifying financial issues and implementing solutions. Adaptability: Ability to thrive in a dynamic, growing business environment. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

Our client are seeking a Marketing & PR Specialist to join their growing team and help deliver impactful campaigns across six nationwide clinics. In this role, you will be at the heart of the marketing activity from shaping campaigns and producing compelling PR content, to collaborating with clinic teams and spotting new opportunities to bring their brand to life. Please note this role is hybrid, but will require regular travel across the UK Key Responsibilities Creating engaging PR content, case studies, stories and photography to showcase our work. Supporting and executing marketing campaigns in line with annual plans. Building relationships with clinic teams to gather ideas, content and insights. Collaborating with the wider marketing team to deliver consistent messaging across channels. Running a proactive and reactive press office from journalist liaison to media monitoring and reporting. Producing internal communications, including a quarterly newsletter. Supporting press events and industry functions with organisation, press liaison and attendance. Continuously seeking new initiatives to enhance future campaigns. Key Attributes & Experience Hands-on marketing and PR experience, ideally across multiple campaigns or locations. Strong writing skills with the ability to tell stories that resonate with media and audiences. A proactive approach you re someone who spots opportunities and makes them happen. Excellent organisational and project management skills. Flexibility to travel to clinics across the UK and build strong on-site relationships. Benefits 25 days holiday Pension Healthcare Buy extra holiday Cycle to work Parking on site Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

As Finance Manager, you will be the cornerstone of our finance function, responsible for managing accounts payable and receivable, overseeing the Profit & Loss (P&L) statements, and ensuring robust cash flow management. You will work closely with senior leadership to provide financial insights that drive business growth and maintain financial health. Key Responsibilities Financial Reporting: Prepare and present accurate monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports. Accounts Management: Oversee accounts payable and receivable processes, ensuring timely invoicing, payment collections, and supplier payments. Cash Flow Oversight: Monitor and manage cash flow to ensure liquidity for operations and strategic investments. Budgeting & Forecasting: Lead the budgeting process and provide financial forecasts to support business planning. Financial Analysis: Conduct variance analysis and provide actionable insights to senior management. Compliance & Controls: Ensure adherence to financial regulations and internal policies; support audit processes. Essential Skills & Experience Software Proficiency: Advanced experience with Xero accounting software. Qualifications: ACCA, CIMA, ACA, or equivalent qualification. Industry Knowledge: Experience in the travel or leisure industry is advantageous. Analytical Skills: Strong ability to interpret financial data and provide strategic insights. Communication: Excellent verbal and written communication skills, with the ability to present financial information to non-financial stakeholders. Attention to Detail: High level of accuracy and attention to detail in financial reporting. Desirable Attributes Problem-Solving: Proactive in identifying financial issues and implementing solutions. Adaptability: Ability to thrive in a dynamic, growing business environment. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker