KONE

The Payroll Administrator is fully accountable for the accurate, timely and compliant delivery of payroll for KDB UK employees. The role manages all payroll activities from data collection and validation through to payroll processing, statutory reporting, reconciliations and employee support, ensuring employees are paid correctly and on time. Working closely with Finance, People & Communications and external payroll providers, the Payroll Administrator maintains payroll records, ensures compliance with UK legislation and supports continuous improvement of payroll processes. This is a Part-Time (22-28 hours per week) position, we can be flexible on start and finish times. KDB - Kone Doors Business Key Responsibilities Payroll Management Take full ownership of the monthly payroll process for approximately 70 UK employees. Prepare, validate and submit payroll data accurately and within agreed deadlines. Manage all payroll-related changes, including: New starters, Leavers, Salary changes, Bonuses and commissions, Overtime payments, Pension contributions, Statutory payments, Deductions and benefits Review payroll reports and undertake pre-payroll checks to ensure accuracy. Ensure benefits are correctly implemented Compliance & Governance Ensure payroll activities comply with UK legislation, HMRC requirements and company policies and maintain accurate payroll records and audit trails. Manage submissions relating to PAYE, National Insurance, pensions and other statutory obligations and support year-end payroll activities, including P60s and other statutory reporting requirements. Employee Support Act as the primary point of contact for payroll queries and provide timely and professional support to employees and managers regarding pay, deductions, pensions and payroll processes. Resolve payroll issues efficiently and confidentially. Finance & Reporting Reconcile payroll reports with finance records. Support monthly payroll journals and reporting requirements. Produce payroll-related reports and analysis as required. Assist with payroll audits and internal controls. Systems & Process Improvement Maintain payroll data integrity across HR and payroll systems. Identify opportunities to improve payroll accuracy, efficiency and compliance. Support payroll system updates, testing and process documentation. Other Administration Support the Fleet Management administration alongside the external supplier Ownership of parking management for engineers Supporting People & Communications team with onboarding and offboarding Manage vetting processes for employees Support in the administration for corporate phone supplier General admin support of the P&C Business Partner Knowledge, Skills & Experience Essential Proven payroll administration experience with end-to-end payroll accountability, and strong knowledge of UK payroll legislation and HMRC requirements Experience managing payroll through an outsourced payroll provider Knowledge of pension administration and benefits processing Excellent attention to detail and accuracy, together with strong Excel and payroll systems skills Ability to manage confidential information with discretion Strong organisational and time management skills Desirable - CIPP qualification or equivalent payroll certification and experience in a standalone payroll role What KDB can offer: We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the doors industry, Bonus, Dental Insurance, Medical Insurance, GymFlex Membership, Life Assurance, Cycle to Work Scheme, Long Service Awards, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working.

Do you enjoy speaking with customers, identifying opportunities, and helping clients make informed investment decisions? In this role, you will need to understand customers' buildings, anticipate future needs, and position modernisation as a planned lifecycle investment that improves safety, performance, and reliability. You would be responsible for proactively engaging with existing customers to identify opportunities to improve the safety, reliability, performance, and longevity of their lift equipment through modernisation solutions. The role focuses on building customer relationships, understanding clients' operational needs, and generating qualified opportunities for the modernisation sales team. Working closely with service, engineering, and sales colleagues, this role will help customers plan future investment while supporting business growth. Key Responsibilities Approaching On and Off service Portfolio customers by telephone, such as leads and quotation follow-ups to discuss the condition and lifecycle of their lift assets. Identify ageing equipment and discuss the benefits of lift modernisation, including improved reliability, safety, energy efficiency, compliance, and passenger experience. Qualify customer interest and arrange appointments for Modernisation salespeople or prepare quotations where appropriate. Work alongside Area Service Managers / service engineers to identify potential upgrade opportunities from maintenance visits. Maintain accurate records of customer interactions and opportunities within the company's CRM system. Create Asset Management Plans and present initial findings to customers Follow up on previous quotations and recommendations Set up call campaigns to bring in leads Achieve agreed KPIs for customer engagement, opportunity generation, and conversion. Key Skills & Experience You are resilient, independent, proactive and are confident on the phone, so experience in a telesales position or business development would be an advantage. You are competent in CRM systems (we work with Salesforce). You will be customer focused, able to communicate well and understand the needs of customers and the importance of providing solutions to satisfy short and long-term objectives. A technical background would help but is not essential as training will be given, so you confident discussing basic solutions/product offerings with customers. What KONE can offer: We offer a competitive salary, 25 days + Bank Holidays +1 paid Volunteering Day, Company Pension Scheme, Medical Insurance, Quarterly Commission, PDI, Dental Insurance, Gymflex Membership, Life/Partner Assurance & Critical Illness Insurance, Kone Discounts, Cycle to Work Scheme, Long Service Awards, 24/7 GP Support & Wellbeing Access, Employee Assistance Programme, Hybrid Working and Career Development Opportunities to support and help you achieve your goals.