Grafters Recruitment Consultants Ltd

OBJECTIVE/PURPOSE The Onboarding Project Manager is responsible for leading the seamless transition of new clients and sites into operational service. This role ensures that all technical, commercial, and administrative onboarding activities are executed efficiently, accurately, and in alignment with contractual obligations. Acting as the central coordinator,the Onboarding Project Manager drives cross-functional collaboration, mitigates risks, and delivers a positive client experience from contract signature to go-live. PRINCIPAL ROLES AND RESPONSIBILITIES Client Onboarding Management Own the end-to-end onboarding process for new clients and sites. Develop tailored onboarding plans. Act as the primary liaison between clients, internal departments, and third-party suppliers. Project Coordination Coordinate technical, commercial, and operational setup activities. Ensure timely installation and commissioning. Track progress against milestones and proactively manage risks and delays. Stakeholder Engagement Facilitate kick-off meetings and regular check-ins with clients. Collaborate with engineering, billing, legal, and customer service teams. Ensure all stakeholders are aligned and informed throughout the onboarding lifecycle. Documentation & Compliance Maintain accurate onboarding documentation and site records. Ensure compliance with regulatory and contractual obligations. Identify process gaps and recommend improvements to enhance onboarding efficiency. Contribute to the development of onboarding playbooks and best practices. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential: Proven experience in project management, client onboarding, or operations - PMP, Prince2, or similar certification is a plus. Experience managing and successfully leading teams to deliver results Proficiency in project management tools and CRM systems. Excellent communication and stakeholder management skills. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Objective/purpose To lead and deliver robust, responsive, and forward-thinking IT support across the organisation, with a focus on maintaining and enhancing billing systems. This role aims to ensure operational continuity, drive technical innovation, and support field-based and internal teams through hands-on problem-solving, system optimisation, and collaborative development of IT infrastructure and workflows. Principal roles and responsibilities Provide responsive and effective IT support to internal teams. Maintain, troubleshoot, and enhance billing system. Tracking and ensuring connectivity, investigating and resolving issues with non-communicating software in collaboration with technical staff and field engineers. Travel to sites to install, repair, and configure hardware. Assist in generating and sending bills via the billing platform. Contribute to the development and optimisation of internal IT workflows and processes. Working with software suppliers to create, test and implement new solutions. Carrying out other tasks and duties as required appropriate to the post. Knowledge, Skills and Experience Required Essential: Proactive and self-motivated with a strong sense of ownership. Strong organisational skills with the ability to manage and prioritise your own workload. Excellent analytical and problem-solving skills. Eagerness to learn and adapt to new technologies. Comfortable working independently and as part of a team. High attention to detail and accuracy. Full training will be provided; however, a minimum of 2 years' IT experience is required. Customer service orientated, possessing excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with a wide variety of key stakeholders. Clean full Driving licence. Preferred Skills and Experience: Experience with Microsoft Dynamics Business Central. Familiarity with router configuration and troubleshooting. Proficiency in Power Automate (essential). Exposure to Power BI and Microsoft Fabric (preferred). Broad IT knowledge across hardware, software, and networking. Willingness to travel and work on-site as required. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Our client is seeking an experienced Export Sales Manager, ideally with a keen interest and participation in leisure marine activities at any level. A good basic understanding of water-based activities such as kitesurfing, windsurfing, dinghy sailing or yachting would be ideal. You need to be within daily commuting distance of Hailsham, East Sussex. You must have a proven track record of successful sales experience and selling manufactured or distribution goods to a wide range of B2B customers There will be an element of travel involved in the poistion so you must be used to time away from home and planning business sales trips. Experience in undertaking and planning overseas travel would be beneficial. For further information please email your CV or call Tara on (phone number removed). We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.