People First (Recruitment) Ltd

Job Title: Cantonese speaking Assistant E-Channel Manager (Banking) The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with 4 days in the office Location: Central London Assistant E-Channel Manager - Summary: Oversee the daily operational activities relating to debit card, internet banking, mobile banking, and other electronic banking services. Monitor and process e-channel requests, transactions, reports, and customer service matters in a timely manner. Investigate and manage customer enquiries, complaints and service-related issues relating to debit cards and cyberbanking services. Liaise with internal departments and service providers to resolve operational issues and service requests. Assist in the implementation of e-channel products, services, and operational initiatives. Maintain accurate records, operational procedures, and management information reports. Ensure compliance with regulatory requirements, internal policies, and operational control procedures. Support continuous improvement initiatives to enhance operational efficiency and customer experience. Assistant E-Channel Manager - What You'll be Doing: Process Perform daily operational activities relating to debit card, internet banking, mobile banking, and other e-channel services. Process customer requests including card maintenance, limit changes, service enrolment, suspension, replacement, and other related activities. Monitor transaction reports, exception reports, and operational queues to ensure timely processing. Investigate and follow up operational exceptions, rejected transactions, and customer issues. Prepare and maintain operational statistics, management information, and regulatory reports. Maintain operational procedures, records, and documentation in accordance with established requirements. Support user acceptance testing (UAT) and implementation activities for system enhancements and new services. People Work closely with Branch Operations, Customer Services, Compliance, IT, and other departments to support daily e-channel operations. Liaise with external vendors and service providers regarding operational matters and service issues. Participate in team meetings, training programmes, and knowledge-sharing initiatives. Support team objectives and contribute to a collaborative working environment. Customer Provide timely and professional support to customers and branches regarding debit card and cyberbanking enquiries. Assist in resolving customer complaints, service requests, and operational issues in accordance with established procedures. Follow up outstanding cases and ensure timely resolution. Support customer communication relating to service changes, disruptions, and operational matters. Maintain a high standard of customer service and customer satisfaction. Compliance & Risk Management Comply with all applicable laws, regulations, internal policies, procedures, and guidelines. Perform operational controls and checks to ensure accuracy and completeness of transactions and records. Identify, investigate, and escalate operational risks, control weaknesses, and service incidents where appropriate. Ensure customer information and bank data are handled confidentially and securely at all times. Support audit, compliance review, and regulatory reporting requirements as required. Assistant E-Channel Manager - The Skills You'll Need to Succeed: Requirements / Job Knowledge Fluent in spoken and written Cantonese and English Bachelor's degree or diploma in Business Administration, Finance, Banking, Information Systems, or a related discipline. Relevant experience in banking operations, card operations, e-banking operations, customer service, or a related function. Knowledge of debit card and electronic banking products and services. Understanding of retail banking operations and customer servicing processes. Good understanding of operational controls and risk awareness. Proficiency in Microsoft Office applications, particularly Excel. Strong communication and customer service skills. Good analytical and problem-solving abilities. Strong attention to detail and accuracy. Ability to manage multiple priorities and work within established deadlines. Preferred Experience in card operations, internet banking, mobile banking, or digital channel operations. Knowledge of VISA operations and card dispute processes. Experience in UAT testing and implementation support for banking systems. Familiarity with banking systems and customer service platforms. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.

Japanese Speaking Sales Representative Salary: Competitive Location: London Job status: Permanent Working hours: 35 hours per week Start date: ASAP Responsibilities: Source and purchase European food ingredients and products for Asian markets Negotiate prices, volumes, and terms with European suppliers Manage supplier relationships and product quality Prepare costings, quotations, and sales contracts Develop and maintain relationships with customers across Asia Manage orders and handle customer enquiries and claims Work closely with internal teams and report to the General Manager Requirements: Previous experience in a sales or client-facing role Flexibility and willingness to travel, including overseas Business-level English and Japanese If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.

Job Title: Mandarin speaking Operations Manager, Treasury (Banking) The Skills You'll Need: Fluent spoken and written Mandarin and English, with solid experience in Treasury / Settlement / Banking Operations. Your New Salary: Competitive depending on experience Job Status: Permanent. Hybrid working with 1 day WFH. Operations Manager, Treasury - Summary: Administration of the whole sale banking investment and treasury products which may include but not be limited to Deposits, FX, Money Market lending and borrowing, Bonds, Swaps, Derivatives, Precious Metals, FRA, IRS and etc. Establish the framework and process procedures for investment and treasury administration functions, administrate and perform the day to day operations of the Branch. Process and verify transactions in the banking treasury system for all Investment and treasury business. Responsibilities under the MIFIR and EMIR regulatory reporting requirements. Act as the position keeper for operations, compiling and submitting all positions to the treasury team in a timely manner. Perform the administrative functions for opening client accounts and maintaining customer account files. Interact with and stand in for other members of the operations team covering treasury operations, clearing and trade finance. Perform any other duties as directed by the Head of Operations or Senior Management. Operations Manager, Treasury - What You'll be Doing: Day to day manage, process, input and verify of all deals prepared/input by the Investment and treasury team. Prepare payment instruments manually where required in relation to Operations duties. Manage the communications or confirmations to correspondents and clients in relation to treasury business queries from correspondents and clients. Responsible for the day to day processing of Deposits, FX, Money Market lending and borrowing, Bonds, Swaps, Derivatives, Precious Metals, FRA, and IRS. Monitor all currency cash positions and cash flows, report to Head of Operations and treasury team in a timely manner. Monitor all administrative processes in relation to bonds and derivative products. Monitor the SWIFT message queues related to treasury operations. Liaise and coordinate with nostro banks across all currencies to ensure the smooth execution of treasury operations and timely resolution of accountrelated queries. Prepare M.I. and statistical reports related to treasury processing. Provide Operational support and cover to other Operations functions including loan, clearing and trade finance. Responsible for the day to day regulatory reporting for operation department, such as MIFID, EMIR and SCV. Keep the Business Continuity Plan updated for the treasury products. Responsible for providing regulatory data to relevant departments of the Branch and the Head Office. Liaise with Head Office departments on matters relating to operational processes, systems, and other relevant topics. Operations Manager, Treasury - The Skills You'll Need to Succeed: Essential Fluent Mandarin and English in spoken and written Solid experiences in Treasury / Settlement / Banking Operations. Good experience of all back-office functions related to Treasury Operations including Money Market, FX, bond and derivatives. Good knowledge of SWIFT message. Good experience of regulatory reporting. Strong problem solving and multi-tasking skills. Strong communication & interpersonal skills. Able to build effective relationships across the business. Desirable Good knowledge of operational resilience. Good knowledge of the UK Regulatory (CASS, SYSC, COBS) requirements and Outsourcing arrangements and concepts. Ability to multitask.

Ref: 23571 Job Title:Sales & Business Development Manager Europe (Lubricants) Your New Salary:£35K-40K Location:London, The City Permanent/ Full-time Hybrid Start:ASAP What You'll be Doing: Develop and execute sales and marketing strategies across European markets. Add new markets . Identify and secure new business opportunities, distributors, and strategic partnerships. Manage and support existing distributors, importers, and key accounts. Drive annual sales targets, profitability, and market share growth. Lead some internal projects to grow the business and improve operations . Conduct market analysis, competitor benchmarking, and pricing reviews. Prepare business plans, forecasts, and budget proposals. Make presentations and trainings to customers . Coordinate product launches, promotional activities, and marketing campaigns. Collaborate with technical, supply chain, and headquarters teams to support customer requirements. Negotiate commercial agreements and distribution contracts. Attend trade shows, customer meetings, and industry events across Europe. Monitor market trends, customer needs, and industry developments. The Skills You'll Need to Succeed: Business, Sales ,Marketing, or related field. Practical experience or knowledge in the lubricants, automotive aftermarket, oil & gas, or related industry, with the ability to apply relevant industry knowledge effectively. Proven track record in sales management and business development across multiple European markets. Strong understanding automotive aftermarket channels, and distribution networks. Experience managing distributors, importers, and key accounts. Excellent commercial, negotiation, and presentation skills. Strong analytical and strategic planning capability. Ability to travel extensively within Europe. Proficient in Microsoft Office and CRM systems. Fluent in English, additional European languages would be advantageous. Communication and presentation skills Experience within international lubricant brands. Knowledge of passenger car, commercial vehicle, industrial, and specialty lubricant markets. Experience working in multicultural and multinational environments Analytical skills If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.

Job Title: Mandarin speaking Credit Analyst (Corporate Banking) The Skills You'll Need: Fluent Mandarin, relevant Credit Analyst experience in Corporate Banking sector Your New Salary: Competitive Job status and Location: Permanent, central London, 5 days Office based but with flexibility Credit Analyst - What You'll be Doing: Overview: Our client is seeking an experienced and dynamic credit analyst with a background and deep expertise in the corporate banking loan market, particularly within the scope of syndicated loans. The successful candidate will play a key role in managing corporate customer relationship while drafting comprehensive credit analyses/application and loan execution, ensuring adherence to Loan Market Association (LMA) standards and best practices. Your Main Responsibilities: Credit Analysis & Application Drafting: Prepare detailed credit analysis for both syndicated and bilateral loans, assessing the financial health and risk profile of corporate borrowers. Draft high-quality credit applications for loan approvals, including cash flow analysis, debt capacity, covenant compliance, and risk mitigation strategies. Ensure that all credit documentation aligns with the bank s risk appetite and regulatory requirements. Syndicated & Bilateral Loan Structuring: Collaborate closely with the origination team, credit risk department, and legal teams to structure syndicated and bilateral loan facilities. Develop financial models and stress testing to support credit decisions. Assist in negotiating loan terms and conditions, ensuring compliance with LMA standards and market practices. Client Relationship Management: Assistant the department head to manage and grow relationships with corporate clients, understanding their financial needs and identifying banking solutions. Actively prepare and participate in client meetings to discuss lending opportunities, financial strategies, and tailored banking products. Credit Analyst - The Skills You'll Need to Succeed: Experience: Relevant experience as a Credit Analyst within Corporate Banking/ Leveraged Finance/ Risks Management Team, with significant exposure to the loan market. Strong understanding of Loan Market Association (LMA) practices and documentation. Ability to conduct due diligence and credit analysis/application independently Technical Skills: Advanced credit analysis skills, including financial statement analysis, cash flow forecasting, and financial modeling. Familiarity with structuring and negotiating loan documentation in alignment with LMA standards. Personal Skills: Strong interpersonal and communication skills, with the ability to build and maintain client relationships. High attention to detail and ability to work under pressure in a fast-paced environment. Ability to collaborate effectively across multiple departments, including legal, risk, and origination teams. Education: Bachelor s degree in Finance, Economics, Accounting, or a related field. Professional qualifications (e.g., CFA, ACCA) are an advantage. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.

Job Title: Mandarin speaking Accounts Assistant/Officer -Banking The Skills You'll Need: Mandarin, practical experience in accounting/auditing/financial management, ideally within the banking industry; Your New Salary: Competitive + Bonus + Benefits Depending on experience Office based Perm Start: ASAP Mandarin speaking Accounts Assistant/Officer - What You'll be Doing: •Prepare financial analysis, management information, and financial forecasts to support business decision-making; •Assist with the budget preparation and ongoing financial planning, including periodic forecast and variance analysis; •Contribute to performance management, including monitoring of key performance indicators against budget and forecast; •Assist with asset and liability management; •Assist with bank capital management, including capital monitoring, reporting, and planning activities. •Share Head Officing reporting duties. •Liaising with internal and external stakeholders on financial matters. •Financial accounting duties; •Regulatory reporting; •Tax return and compliance; •Expense and procurement management; •Other duties as assigned by the Head of Department. Mandarin speaking Accounts Assistant/Officer - The Skills You'll Need to Succeed: •Solid practical experience in accounting/auditing/financial management, ideally within the banking industry; •A Bachelor s degree or above, ideally with a finance/accounting/economics/statistics background; •Excellent teamwork and communication skills. Fluent in English and Chinese Mandarin both in verbal and writing. •High proficiency in Excel is required. Experience in data processing, data analysis or SQL skills is preferred. •Candidates holding accounting or financial related qualifications will be preferred; •Be able to focus on execution and delivery, with strong attention to details in a fast-pace working environment; If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept our Terms and Privacy Policy which can be found on our website.