The Job Shop Recruitment Service SW Ltd

Based in Newton Abbot, our client a global market leader are looking to recruit experienced customer service advisors to start immediately. Duties: Responsible for providing support to customers on any matters relating to: In-house logistical delays, Parcel tracking and investigation of lost parcels & returns. You will use a variety of media (Social channels, phone and email) to make sure customers are given as prompt and as complete response as possible. Feedback any significant positive or negative comments from customers/yourself relating to products and services offered. By having a great telephone manner you will be polite and courteous when speaking to customers. Skills Knowledge of customer service principles and best practices Good geographical knowledge of the world Proficient in computer use and ability to learn new software packages At least 2 years experience in similar role or customer facing role Or at least 12 months experience in a Junior Sales role English and Maths GCSE at level C or above Excellent interpersonal skills and ability to connect with others An enthusiastic approach to sales and customer service Honesty & Integrity Great communicator both verbally and in written form Positive, self-motivating attitude Reliability Ambitious nature Ability to work autonomously and manage own workload/deadlines Job Types: Temporary, Fixed term contract, Temp to perm Contract length: 5 months

Our client isa successful engineering business based in central Newton Abbot in Devon. They are looking for the right individual to join there team. With a wide range of engineering processes involved in the manufacture of there unique products. The role is well suited to someone with experience of working in a manufacturing who enjoys teamwork in a stimulating and engaging environment. Job description: The processes involved include the following: - CNC Setting and Programming (Siemens & FANUC, Milling & Turning) CNC Operating, (Milling & Turning). Mechanical Inspection This is a full-time permanent role; standard working hours are Monday - Thursday 8am - 5pm and Friday 8am - 1pm. However, it is not at all uncommon for us to expect % overtime when we are busy. Flexibility to work shifts would be beneficial. Job Types: Full-time, Permanent Pay: £15.00-£17.00 per hour Expected hours: per week Benefits: Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Sick pay & Health Insurance Schedule: Monday to Friday Work Location: In person Job Types: Full-time, Permanent Benefits: Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay Schedule: Monday to Friday Overtime This is a fantastic role for the right person, please email your CV today.

Sales is the heartbeat of our clients business and because of this they pride ourselves on providing a first-class experience to there customers UK and overseas customers. Specialist in their field our client manufactures and supply a large and diverse range of marine propulsion equipment to all sectors of the industry. The company has been on a consistent upward trajectory in recent years and was recently acquired by a multinational group with a strategy to further expand their existing European operations. For this reason, they are now looking to recruit an additional member of the team to help in the next phase of growth and expansion. This is a predominantly office-based role that will involve customer field visits, overseas travel and attendance at trade exhibitions. Responsibilities will include . Developing enquiries, building a sales pipeline, and ensuring the highest levels of Customer Satisfaction. Prepare technical offers and quotations from customer enquiries. Ensure all customer queries are monitored and managed efficiently. Communicate with customers to problem solve and sell the best solution. Creating harmonious working relationship with all other areas of the company including daily dialogue with the manufacturing group. The ideal candidate will . Preferably have a Marine Industry background working in a technical engineering related environment. Have strong interpersonal and communication skills. Develop and maintain relationships. It is critical to our business. Be accurate and disciplined. Possess energy, enthusiasm and ambition. Be a person who thrives on a challenge and sense of achievement. Be IT literate, including Microsoft office, outlook and excel. Possess mathematical and numerical skills. Have a strong work ethic, capable of managing a diverse and time critical workload. Be intuitive and reactive as well as proactive without continual supervision. Have a flexible approach to work and colleagues. Hold a current UK Driving Licence. A valid passport for occasional international travel. The Company offers . A competitive salary based on experience and skills. 5-week s Annual Leave + National Bank Holidays. Enrolment into Company Pension Scheme. Participation in Group Bonus Profit Sharing Scheme. On-site parking. This is a fantastic opportunity for the right person, so email your CV today, and we'll get right back to you.