Headturner Search

Join a Leading Business as a Client Care Advisor! Are you passionate about delivering exceptional customer service? Headturner Search is proud to be recruiting for a Client Care Advisor on behalf of a market-leading organization known for its commitment to excellence and client satisfaction. About the Role: As a Client Care Advisor, you ll play a vital role in supporting and delighting clients. From handling enquiries to collaborating with internal teams, you ll be at the heart of ensuring client needs are met with efficiency and professionalism. Key Responsibilities: Be the first point of contact for client enquiries, bookings, and report queries. Address client concerns promptly, escalating complex issues when necessary. Maintain a positive and professional approach to ensure outstanding client experiences. Support Account Managers by updating client details, preparing reports, and coordinating communications. Collaborate with internal teams to resolve client issues and continuously improve processes. Maintain accurate records of client interactions in the CRM system. Share insights from client interactions to drive continuous improvement. Participate in training to enhance your skills and product knowledge. What We re Looking For: Essential Skills: Strong verbal and written communication skills. Excellent interpersonal abilities with a talent for building rapport. Proficient in Microsoft Office and CRM systems. Organized, detail-oriented, and able to manage time effectively. A proactive and empathetic approach to client interactions. Desirable Experience: Previous experience in customer service or a similar role is an advantage. A proven ability to thrive in a fast-paced, dynamic environment. What You Bring: A genuine passion for understanding and addressing client needs. The ability to work independently and collaboratively as part of a team. Initiative to solve problems efficiently and effectively. Adaptability and flexibility to manage changing priorities. Why Join? This is an incredible opportunity to become part of a business that values client care and employee development. If you re motivated by delivering exceptional service and working in a dynamic environment, we d love to hear from you! Apply Today! Headturner Search is excited to connect with talented individuals ready to make a difference. Don t miss your chance to join this respected and thriving organization apply now!

I'm working with an ambitious, award-winning law firm that has experienced exceptional growth over the last few years. Their reputation continues to go from strength to strength, and as a result they're investing in expanding their Litigation team. This isn't just another Litigation Solicitor role. This is an opportunity for someone who wants to take the next step in their career, helping to shape and grow a thriving department, with the autonomy to build a team around them over time. The firm is ideally looking for a solicitor with experience across a broad range of general litigation matters. However, they are equally open to speaking with candidates who have developed expertise within a particular area of litigation and are looking for a platform to broaden their practice. The Opportunity Handle a varied caseload of litigation matters. Play a key role in the continued growth of the Litigation department. Help recruit, mentor and develop your own team as the department expands. Work alongside a supportive, forward-thinking leadership team who genuinely invest in their people. Enjoy the autonomy to influence the future direction of the department. About You Qualified Solicitor with litigation experience. Ambitious and commercially minded. Keen to take on greater responsibility and progress into a leadership role. Passionate about delivering exceptional client service and building lasting relationships. What's on Offer? Salary up to 80,000 for the right candidate. A genuine career-defining opportunity with clear progression. The chance to build and lead your own team. Join a highly regarded, award-winning firm with an outstanding reputation and exciting growth plans. A supportive culture where your ideas and ambitions are encouraged. If you've reached the point in your career where you're looking for more than just another fee-earning role, and want the opportunity to make your mark within a successful and growing firm, I'd love to have a confidential conversation.

We're delighted to be partnering with a growing and forward-thinking independent financial planning business as they continue to invest in their people and build for the future. This isn't your typical financial services administration role. You'll become a trusted operational partner to a number of Financial Advisers across the South, helping deliver an outstanding client experience from initial enquiry through to implementation and ongoing servicing. Supported by market-leading technology and AI-driven tools, you'll spend less time battling administration and more time adding real value to both advisers and clients. With the business continuing to grow at an impressive pace, this opportunity also offers genuine long-term career progression and forms part of a wider succession plan, making it ideal for someone who wants to build a lasting career rather than simply find their next role. The Opportunity Working closely with a team of Financial Advisers, you'll become an extension of their business, ensuring cases progress smoothly, clients remain informed and every interaction reflects the high standards the business is known for. Responsibilities are likely to include: Supporting a portfolio of Financial Advisers across the full client journey. Managing client cases from instruction through to completion. Preparing and coordinating client documentation and recommendations. Liaising with clients, providers and internal teams to keep business progressing efficiently. Conducting product, platform and provider research where required. Managing multiple priorities while maintaining exceptional accuracy and attention to detail. Helping identify smarter ways of working through technology, AI and continuous process improvement. Delivering an outstanding client experience at every stage. About You We're looking for someone who genuinely enjoys being the person advisers rely upon. You'll probably have experience within an Independent Financial Adviser, Wealth Management or Financial Planning environment and understand how to keep complex client cases moving whilst delivering exceptional service. You'll ideally bring: Experience supporting Financial Advisers within an FCA-regulated environment. Strong organisational and operational skills. The ability to manage multiple cases simultaneously. Excellent communication and relationship-building skills. A proactive, solutions-focused approach. High attention to detail and pride in delivering quality work. Confidence using financial planning systems and embracing new technology. A genuine passion for delivering exceptional client outcomes. Why Apply? Join a business experiencing sustained growth. Genuine career development and succession opportunities. Hybrid working. Work alongside experienced advisers in a collaborative environment. Benefit from market-leading AI and technology designed to make your role more effective. Be recognised as a key part of the business rather than "just" an administrator.

An exceptional opportunity has arisen for an experienced strategic housing leader to join an ambitious and forward-thinking district council at a pivotal time in its future. Reporting directly to the Chief Executive and forming part of the Senior Management Team, you will provide corporate leadership across the Housing and Communities portfolio. While the portfolio includes community services, this role has a strong emphasis on strategic housing, homelessness, housing options, private sector housing and partnership working, making it an ideal opportunity for an experienced housing professional looking to broaden their corporate leadership responsibilities. Working closely with elected Members, Registered Providers, NHS partners, local county partners and a wide range of public, private and voluntary sector organisations, you will drive strategic housing delivery while providing leadership across the wider communities portfolio. You'll be expected to influence at corporate level, develop strong partnerships and ensure high-quality services continue to meet the needs of local communities. This is a rare opportunity to join a progressive Senior Management Team where you'll have genuine influence over organisational strategy and help shape the future direction of services during a period of significant change. About You We're keen to speak with senior leaders who can demonstrate: Significant strategic leadership experience within Housing. Strong knowledge of housing legislation and statutory housing services. Experience leading Housing Options, Homelessness, Strategic Housing and/or Private Sector Housing services. A successful track record of working with Registered Providers and external partners. Experience advising elected Members and operating confidently within a political environment. Excellent leadership, partnership and stakeholder management skills. The ability to contribute strategically as part of a high-performing corporate leadership team. Whether you're currently a Director, Executive Director, Strategic Director we would welcome a confidential discussion. Please note: The successful candidate will be expected to bring significant strategic housing leadership experience, with the portfolio strongly focussing towards housing while retaining responsibility for the wider communities agenda. To find out more or arrange a confidential discussion, please get in touch.