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Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 th of July 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's customer promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The organisation is a leading housing provider. they manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Vetting Administrator Location: Gateshead Salary : £26,111.89 per annum Vacancy Type: Permanent, Full Time Closing Date: 08 th of July 2026 At the organisation, they're looking for a Vetting Administrator to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills-they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values- Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. As a Vetting Administrator, you will play a key role in ensuring they recruit safely, efficiently, and in line with their high standards. You'll be responsible for: Supporting the end-to-end vetting process for staff across their Care Services and National Office Managing day-to-day vetting activities with accuracy and efficiency Producing weekly data and reports to support KPIs and organisational performance Acting as a positive ambassador for the Talent & Acquisition team Partnering with hiring managers to ensure smooth, timely onboarding of new starters This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Business Controller Location: Woking / Hybrid Salary : Competitive Vacancy Type: Permanent - Full Time The organisation is looking for a Business Controller to join its Woking-based team, supporting a £50m turnover trading business of around 16 employees. As part of the management team, you will take ownership of Controlling, Accounting, and Quality Management , ensuring accurate reporting under local GAAP and IFRS, and maintaining strong financial governance. The role focuses on monthly, quarterly and annual planning and reporting, KPI tracking and risk management within a trading environment. You'll act as a key finance partner to the Divisional Director and commercial team, providing clear financial insight, supporting business planning, and helping ensure operational decisions are financially sound. The role also includes driving improvements in systems and processes, including collaboration on ERP and digital initiatives. Reporting to the Divisional Director, with close links to central finance teams in the UK and Germany, this is a hands-on, commercially relevant finance role in a lean, international trading business This role is hybrid, based in their office in Woking with working days in the office being Mondays and Wednesdays. Hours are approx: 8:45am-5pm Monday - Thursday 8:45am-4pm on Fridays Key Responsibilities Responsible for the areas of Controlling, Accounting, Quality Management with 1.5 direct reports You are responsible for monthly, quarter-end and annual accounts according to local law and IFRS. As such, you actively steer the relevant financial KPIs in alignment with the central finance team of the organisation Monitor and manage risks associated with the trading business in line with business needs and according to internal and external regulations Support business development via business plans and data-based analyses In collaboration with the central IT-organization, drive digitalization initiatives and optimize the ERP-landscape Skills, Knowledge & Expertise Solid experience in a senior Finance, Accounting, Controlling and/or Risk Management, preferably in an international environment and within the trading industry Experience working within a smaller team wearing multiple hats In-depth knowledge of financial and management accounting, and familiar with liquidity management and capable of analysing and managing risks Ability to effectively communicate across multiple stakeholders In addition to a high level of self-motivation, you exhibit strong performance orientation combined with reliability Job Benefits They are a highly global, diverse and dynamic team working in a challenging but exciting industry. You will get the possibility to shape the future and success of the organisation, together with a motivated and high performing team. They offer you the following benefits: A competitive salary package and additional benefits, such as a discretionary annual bonus 25 days annual leave plus bank holidays Development opportunities within the management team of the organisation Pension scheme About The Organisation The organisation operates a network of 8 sites with just under 500 employees in England and Northern Ireland which are in; Birmingham, Preston, Darton, Milton Keynes, and two sites in Belfast. They offer a vast range of metal material products such as stainless steel, aluminium and mild steel. They also provide a range of services, whether it be fully welded and fabricated finished parts or bespoke flat products cut to exact sizes. They have years of experience in the aerospace, construction and architecture, automotive and the general engineering industries To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Head of Development x2 Location: Remote Salary: Competitive Vacancy Type: Permanent, Full Time (37.5 hours per week) Build homes. Shape communities. Lead delivery. They're looking for two dynamic and commercially astute Head's of Development to play a key leadership role in driving forward their ambitious growth plans. This is an exciting opportunity to shape and deliver a programme of new homes, making a tangible impact across the communities they serve. As part of their Senior Development Team, you will lead regional delivery, identifying and securing new opportunities, building strategic partnerships, and ensuring projects are delivered in line with their growth strategy and business plan. What You'll Be Doing In this pivotal role, you will: Lead the identification, appraisal and acquisition of new development opportunities Secure and deliver a pipeline of schemes across a defined geography, including partnerships and joint ventures Build and maintain strong relationships with key stakeholders including local authorities, developers, landowners and contractors Provide clear leadership to a regional team, fostering a high-performance, innovative and customer-focused culture Take ownership of financial modelling, budgets and development viability, ensuring robust decision-making and value for money Collaborate with senior leaders, executive teams and board members to secure approvals and drive strategic delivery Oversee due diligence, contract negotiations and the end-to-end development lifecycle Lead a team to ensure delivery of pre-contract and on-site projects to agreed timescales and budgets and achieving Homes England and internal targets on delivery and quality. What they're Looking For They're seeking an experienced development leader with a strong track record in delivering housing or construction projects at scale. You will bring: Extensive knowledge of the affordable housing sector, including funding, planning, and Homes England processes Proven experience leading teams and driving change in a complex, fast-paced environment Strong commercial acumen, including financial modelling and risk assessment Excellent communication and stakeholder management skills, with the ability to influence at all levels A proactive, solutions-focused mindset with the ability to identify and secure new opportunities Degree-level education (or equivalent experience) and strong project management expertise If you're passionate about delivering growth, building partnerships, and leading teams to success, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Discover T he Organisation The organisation are a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Resident Engagement Officer Location: Home Based, covering the North East Salary : £32,300 per annum plus £3,715 car allowance Vacancy Type: Permanent, Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They need a Resident Engagement Officer , internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn't just gather feedback, but turns it into meaningful change for customers and neighbourhoods. This is your opportunity to work at the heart of their communities: building trusted relationships, amplifying customer voices, and helping shape the services they deliver every day. What you'll be doing You'll play a key role in making sure their customers feel heard, valued and able to influence decisions that affect the services they provide, their homes and communities. In this role, you will: Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups Turn customer feedback into clear, actionable insight that drives service improvements Support colleagues across the organisation to engage effectively and confidently with customers Coordinate and support customer panels, forums and scrutiny groups Capture, analyse and share feedback to influence decision-making at all levels Promote engagement opportunities using a variety of channels to maximise reach and inclusion Work collaboratively across teams to ensure customer voice leads to real, visible change Represent the organisation within local communities, partnerships and events Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations What you'll bring You're someone who connects easily with people and genuinely cares about making a difference. They're looking for: Experience in customer engagement, community work, or customer service Strong communication skills, with the ability to engage a wide range of audiences A natural ability to build trust and rapport with customers and community groups Good organisational skills and attention to detail An understanding of housing services or a strong willingness to learn A clear commitment to equality, diversity and inclusion Confidence working independently while staying connected to a wider team IT confidence, including using digital tools to support engagement Location and flexibility This role is home based, but you'll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This is a chance to help shape services that truly reflect what customers need. If you're motivated by customer impact and want to be part of an organisation that is committed to listening and improving, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Scheme Manager Location: Bedford Salary: £19,656 per annum Vacancy Type: Permanent, Part Time (30 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they're looking for a proactive and caring individual to join them at a welcoming retirement living scheme just a short walk away from Bedford town centre. As their Scheme Manager , you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Previous applicants need not apply Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the Organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Causal Campus Workers Location: Cirencester Salary: £12.71 per hour (aged 21+) or £10.85 per hour (aged 20 and under), plus holiday pay Vacancy Type: Summer temporary roles - up to 25 hours per week Looking for flexible summer work in a friendly and welcoming environment? They are recruiting Casual Summer Workers to help support their busy campus over the summer months. Whether you enjoy meeting people, keeping things organised behind the scenes, helping at events, serving customers, or making sure their campus looks its best, they would love to hear from you. Opportunities are available across: Hospitality, Catering and Retail Housekeeping No two days are the same, and you could be involved in: Serving food and drinks in their cafés, retail outlets and events Supporting conferences, functions and summer events Welcoming visitors and providing excellent customer service Preparing rooms and facilities for guests and students Keeping accommodation and campus areas clean, safe and welcoming What they are looking for: Friendly, reliable and enthusiastic people A positive attitude and willingness to help wherever needed Good communication and customer service skills Ability to work as part of a team Flexibility to work a variety of shifts, including some weekends Full training will be provided, so previous experience is helpful but not essential. This is a great opportunity for students, school leavers, those returning to work, or anyone looking for flexible summer employment. Come and be part of a team that helps make the organisation a great place to study, work and visit. Closing date: 1 July 2026 Interviews: Week commencing 6 July 2026 The Organisation is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are underrepresented within The Organisation at this level To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.

Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary : £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3 rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At The Organisation, they have some of the most significant growth targets in the sector and they're looking for two Project Officers to help support to drive forward their development programme. They understand how desperately these new homes are needed and their second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving them the long-term security they need to focus on building quality homes for those who need them most. They've built a strong platform to deliver their goals, making this a fantastic time for new colleagues to join their organisation and be part of their next phase. Their targets are significant and mark them as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Their staff truly live their values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes their colleagues their biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and well Being in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.

Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We're Looking For? At the organisation, they're looking for a Finance and Tenant Liaison Officer to join their passionate and purpose-driven team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. They're not just hiring skills - they're looking for people who genuinely care. People who want to make a difference. People who believe, as they do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by their core values - Open, Enabling, Inclusive and Courageous - they are proud to deliver outstanding support across their adult care, children's services, and education settings. Every member of their team plays a vital role in helping the people they support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by the organisation . The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with the organisation policies, legal requirements, and best practice. You'll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people they support. This role will involve travelling to the organisation care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in the organisation's housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in the organisation to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services they provide. Why Join them? They know their people are their greatest asset, so they make sure you feel valued, supported, and rewarded: Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development - Access to an excellent training and development programme Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme - Helping you plan for the future Wellbeing Support - Access to a comprehensive Employee Assistance Programme Why You? You'll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Them If you're ready to contribute to a caring, inclusive organisation where your work truly matters, they'd love to hear from you. The organisation is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to the organisation. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. The organisation is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. The organisation is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for the organisaiton, please click apply.

Head of Enterprise Architecture Location: Remote Salary: Competitive Vacancy Type: Full Time Are you a visionary technology leader with a passion for shaping enterprise-wide architecture and enabling business transformation? At The Organisation, they're looking for a Head of Enterprise Architecture to define and drive their architectural strategy, ensuring their technology landscape is aligned, secure, scalable and ready for the future. The Role As Head of Enterprise Architecture, you will play a pivotal leadership role within their IT function, setting the strategic direction for architecture across the organisation. Working closely with IT, Transformation teams and senior stakeholders, you'll translate business priorities into clear, deliverable architectural roadmaps that underpin long-term success. You'll act as a key bridge between business and technology-guiding decision-making, assuring solutions and enabling innovation through modern, integrated and resilient systems. What You'll Be Doing Define and lead the enterprise architecture vision, principles, standards and roadmaps aligned to strategic priorities Provide expert oversight and assurance across technology and transformation initiatives Translate complex business needs into practical, future-focused architectural designs Establish and embed architecture governance and design authority processes Lead and develop a team of system owners and architects, building capability and driving continuous improvement Identify opportunities to enhance systems, integration and service resilience Conduct horizon scanning for emerging technologies and assess their business value Influence senior stakeholders and support key investment decisions with clear insights and recommendations What They're Looking For They're seeking an experienced and strategic leader with a strong background in enterprise or solution architecture. You'll bring: Proven experience shaping enterprise architecture strategy within complex environments Strong knowledge across business, data, application and technology architecture Experience delivering governance, assurance and solution design oversight A collaborative approach with the ability to influence at senior levels Strong leadership skills, with experience developing high-performing teams Excellent communication skills, able to translate technical concepts for non-technical audiences Commercial awareness and strong analytical thinking to support investment decisions Desirable: Experience in social housing or a regulated sector Knowledge of TOGAF or similar frameworks Familiarity with Microsoft cloud, ERP/CRM platforms and integration technologies Experience supporting major transformation programmes Why Join Them? This is a high-impact, organisation-wide role where your decisions will shape the future of technology and business delivery at The Organisation. You'll work at the heart of transformation, partnering with senior leaders to create a modern, sustainable and value-driven technology landscape. Ready to Make an Impact? If you're excited about leading architecture at scale and driving meaningful change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply. The Organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

HR Officer / Lead HR Officer Location: Dorset Salary : £35,000 - £40,000 per annum + Excellent benefit packages Vacancy Type: Permanent, Full time Working Hours : Monday to Friday 08:30hrs to 17:00hrs (flexibility may be available for the preferred candidate) Closing Date: 28 June 2026 The Organisation's Group is a growing family of leading independent schools, currently employing around 600 staff across their community. An exciting opportunity has arisen for an enthusiastic and proactive HR Officer / Lead HR Officer to join their HR team working on a full-time basis to support in the provision of a professional and effective human resources service across the School Group. Reporting to the Head of Human Resources, the successful candidate will work closely with managers and employees to offer day-to-day HR guidance and support across the full range of HR activities. This is a varied generalist role supporting the full employee lifecycle, including recruitment and onboarding, managing employee relations cases, coordinating appraisals and staff development, supporting wellbeing initiatives, and ensuring HR systems and records are accurate and compliant. A strong working knowledge of employment law is required to ensure compliance in all HR activity. The successful candidate should be approachable, collaborative, and able to build strong working relationships with all stakeholders. Flexibility, a good work ethic, professional discretion, and the ability to manage multiple tasks and deadlines are essential. Experience in a similar HR role is required, and a CIPD Level 5 (or equivalent) qualification is desirable. Please note this is a full-year position. In return, the organisation offers a generous benefits package, including 38 days holiday per annum (inclusive of bank holidays), a contributory pension scheme, BUPA Cash Plan, Employee Assistance Programme, Cycle to Work scheme, discounted membership of the Sports Centre and Golf Club, and free lunches during term time. Further benefit package which is offered to support staff (subject to eligibility) including: Enhanced holiday entitlement Contributory pension scheme Discounted membership for Sports Centre & Golf Club BUPA Cash Plan Membership Cycle to Work Scheme Membership of LifeWorks EAP programme Free parking Free meals during term time To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Female Support Worker Location: Maidstone Salary: £17.24 per hour Vacancy Type: Permanent, Part Time This post is restricted to female applicants only due to personal care needs. This requirement is an Occupational Requirement (OR) permitted under Schedule 9, Part 1 of the Equality Act 2010. No experience needed - full training provided. Energy, enthusiasm and a great sense of fun essential! They are looking for a support worker to support their client for 5 hours on a Friday Are you looking for a role where you can genuinely change someone's life for the better? Do you want to expand your knowledge of brain injury while supporting someone to live life to the fullest? About the Role The organisation are recruiting caring, motivated Support Worker to join an established SW team supporting a woman with a acquired brain injury living in her own home in Maidstone. Their client has a brilliant sense of humour and a zest for life. She enjoys trips to the bowling alley, the local cafes, listening to and making music, shopping centre and garden centre. Your role will be to help her enjoy the activities she loves, maximise her independence, and make each day meaningful. 5 hour shifts on Fridays and availability to go on holidays and short breaks with client, to cover for existing support team when planned or unplanned leave. What You'll Gain A full, supportive induction and comprehensive training package Regular supervision and guidance from your Case Manager/team leader Ongoing support from the wider therapy team Opportunities for CPD, development and progression A relaxed, friendly, home based working environment where no two days are the same What they're Looking For You don't need experience-just the right attitude. If you're compassionate, reliable, enthusiastic, and eager to learn, they can teach you the rest. They welcome people who can bring their own interests and strengths to the team and who are excited to engage their client in meaningful, fun activities. You'll need: Flexibility to cover week days shifts due to sickness or annual leave. A willingness to learn about acquired brain injury. Strong teamwork skills and the ability to advocate for a client with an acquired brain injury. Commitment to supporting the client's individual wishes and preferences. An Enhanced DBS (paid for if needed) About the organisation The organisation provides: All mandatory and brain injury specific training Regular 1:1 supervision 24/7 on call emergency support Dedicated HR and payroll support Please note: The organisation recruits on behalf of clients; you will be employed directly by the client. This post is restricted to female applicants only due to personal care needs. This requirement is an Occupational Requirement (OR) permitted under Schedule 9, Part 1 of the Equality Act 2010. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Domestic Abuse Support Worker - Floating Support & Safe Accommodation Location: Home Based, covering Hereford Salary: £13,988 per annum Vacancy Type: Permanent, Part Time (20 hours per week) 26 holiday per year with the option to trade and buy more Health plan Discounts in high street shops including technology and cycle to work scheme No weekend working Casual dress code Local and national training opportunities Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors at the heart of everything they do? If the answer is yes then the organisation is the place for you. Their dispersed safe accommodation and floating support services in Herefordshire provide an excellent opportunity for you to become a domestic abuse support worker, where you will be empowered and encouraged to support survivors to reach their full potential and work with a dynamic team of specialist domestic abuse support workers. Your unique skills and attributes will be used to support survivors on a day to day basis, allowing them to gain the tools to live a life free from abuse. Typical Day as a Domestic Abuse Support Worker Team brief with your team Plan your visits around the needs of the survivors Use the Empowerment Star to create support plans with the survivors. Offer emotional support and wellbeing interventions. Carrying out risk assessments, support planning, actions and goals setting and regular reviews. Signposting and assisting survivors with finances and benefits. Assisting survivors to source education, training and employment opportunities. Supporting survivors to successfully maintain their tenancy by monitoring rent payments and room cleanliness. Attending multi-agency meetings. You will bring Passion to support their survivors to live their best life, working collaboratively with an eye for detail. They understand that not everyone has all the experience they'd like so if you have a "can do" positive attitude and a zest for supporting people, the rest they can teach you! They'd like experience of creating person-centred support plans and supporting survivors to work to the plans. You'll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach. If you're new to their sector, tell us about your transferrable skills. This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents Job Details This role sits within their Herefordshire Services which includes dispersed safe accommodation and a floating support service. You will hold a caseload of clients across both services You will be required to work 20 hours a week they can be flexible in the days that you work. You will be manage your own diary and complete your admin at home. You will need to be confident using technology for creating and updating support plans, collaborating with colleagues and completing online training Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the organisation: The organisation have 20+ years' experience delivering refuge, safe accommodation and community based domestic abuse services. Their services include Women and Children's Refuges, LGBTQ+ Safe Space, a South Asian Women's Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Their dispersed model of safe accommodation ensures equal access for all. The organisation is a leading housing provider. They manage around 39,000 homes, serving 82,000 survivors across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Director, Collections Care (Maternity Cover) Location : IWM London (with UK-wide travel) Salary: £75,000 to £80,000 per annum Vacancy Type: Fixed Term, 14 Months Maternity Cover Working Pattern: 36 hours per week, hybrid (typically 3 days on site) Closing date: 12th of July 2026 At the organisation, they connect people with the realities of conflict, past and present, through powerful collections, stories and experiences. Their work is grounded in care, integrity and public value. As part of their senior leadership team, you'll join a purpose-driven organisation where your expertise directly enables access to extraordinary collections used by millions of visitors, researchers and partners worldwide. This is a rare opportunity to lead at scale in a complex, multi-site national institution. Why this role stands out This is one of the most senior collections care roles in the UK museum sector. You'll take ownership of how a globally significant collection is protected, developed and made accessible, balancing conservation excellence with public impact. From stewarding high-risk and sensitive material to advancing digitisation and sustainability, your work will shape both current access and long-term legacy. You'll influence at executive level while leading a large, multidisciplinary function, ensuring collections are not only preserved to the highest standards, but actively enable exhibitions, research, partnerships and new digital opportunities. What you'll be doing You'll operate as a strategic leader, with end-to-end accountability for collections care across the organisation: Set and deliver a clear, future-focused strategy for collections care across multiple sites Lead major programmes across conservation, preventive care, storage, movement and digitisation Ensure collections are protected, compliant and accessible, including oversight of complex and hazardous materials Drive forward the organisation's Digital Futures ambitions for collections access and preservation Lead financial planning, resource allocation and supplier/contract oversight at scale Act as the organisation's expert voice on collections care, advising senior leadership and shaping decisions Build and lead a high-performing, multidisciplinary team, developing capability and succession Enable collaboration across curatorial, exhibitions, digital and public engagement teams to maximise impact What they're looking for This role is suited to an established senior leader from a major museum, heritage or collections-based organisation. They're particularly interested in candidates who bring: Proven senior leadership experience in a complex, collections-led environment A track record of delivering strategy, transformation or large-scale programmes Deep technical understanding of collections care (conservation, preservation, storage and/or digitisation) Strong commercial and operational judgement, including budget ownership and resource planning Experience working with governance, risk and regulatory frameworks (including complex or hazardous collections) The ability to influence at executive level and build credibility with diverse stakeholders A collaborative, people-focused leadership style with experience leading specialist teams A relevant professional background (e.g. museum studies, conservation, archives or similar) How you'll work You'll work at the centre of the organisation's Collections & Curatorial directorate, partnering closely with leaders across digital, exhibitions and public engagement. This is a highly visible role, requiring both strategic influence and hands-on leadership across teams, sites and professional networks. Externally, you'll represent the organisation within the wider museum and heritage sector, contributing to national and international best practice in collections care. What success looks like In your first 6-12 months, you will: Establish credibility and strong working relationships across the organisation's leadership and specialist teams Gain full oversight of collections care operations, risks and priorities Set and begin delivering a clear, aligned strategy for collections care Strengthen governance, compliance and risk management across all areas Drive measurable improvements in programme delivery and operational consistency Lead and motivate your team to deliver high-quality, sustainable services at scale Why join them Work with one of the world's most significant modern conflict collections Influence strategy and delivery at executive level Lead a highly skilled, mission-driven team Shape how collections are preserved and shared for future generations To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Multi-Trade Operative Location: Leatherhead Salary: £38,231 per annum Vacancy Type: Permanent, Full Time Closing Date : 27 th June 2026 They're looking for a skilled Multi-Trade Operative to join their Maintenance Services team, based in Leatherhead, Surrey. You'll carry out a wide range of repairs and maintenance work in their customers' homes, helping them deliver a reliable, high-quality service. This is a varied, hands-on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems. What you'll be doing Carrying out responsive repairs, void works and property MOTs to a high standard Diagnosing faults and completing works efficiently and within agreed timescales Aiming for a first-time fix wherever possible Managing materials, van stock and ordering supplies as needed Using mobile systems (PDA) to update jobs in real time Communicating clearly with customers about work and follow-up actions Working safely at all times, carrying out risk assessments and following procedures Supporting apprentices or colleagues where needed What they're looking for Experience in building maintenance or a skilled trade Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience Strong understanding of health & safety and safe working practices Ability to manage your workload and prioritise effectively Good communication skills and a customer-focused approach A team player who can also work independently Discover The Organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation please do not hesitate to apply.

Portfolio Sales Executive Location: Remote Salary: £38,000 per annum Vacancy Type: Permanent, Full Time The organisation is offering an exciting internal opportunity for a motivated and detail driven colleague to step into the role of Portfolio Sales Executive . This is an important position within their Homes directorate, helping them deliver on their mission that everyone should have the opportunity to have a place they can call home. As part of the Portfolio Options Team, you'll play a key role in shaping the future of their housing portfolio-driving efficient property disposals, supporting wider strategic projects, and ensuring funds are reinvested to build more homes for families in need. As a Portfolio Sales Executive , you will: Work closely with Customer Experience colleagues to identify properties suitable for disposal and maintain accurate decision making records. Investigate void properties to confirm eligibility for disposal and ensure required surplus targets can be achieved. Instruct and liaise with external solicitors and estate agents, ensuring legal compliance and achieving best value. Gather stock, performance and cost data to support robust decision making across the Portfolio Options function. Assist in preparing monthly performance reports for Boards, summarising progress on sales, disposals and appraisals. Monitor and report team budgets, ensuring financial accuracy and value for money. Update internal systems with sales progression and completion details to support effective post sale processes. Assess Social Housing Grant levels and legal charges as part of pre disposal due diligence. Build strong working relationships across the organisation and with external partners, including local authorities and fibre installation providers. Support the delivery of the wider Portfolio Options Strategy and key projects within the Homes Strategy. What they're looking for They'd love to hear from colleagues who can bring: Experience in managing property sales in the housing sector. Understanding of legal, financial and contractual aspects of residential sales. Knowledge of social housing, planning considerations and alternative land uses (desirable). Strong analytical and decision making skills. Excellent communication and interpersonal abilities. Good financial literacy and IT capability. Strong organisational skills, with the ability to manage conflicting deadlines. Skilled at negotiation, report writing and engaging a range of audiences. Confident, proactive and able to work at pace. Comfortable working independently while contributing effectively to team goals. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Housing Officer Location: Milton Keynes Salary: £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officer to cover the following patches: x1 Bedford (MK42, MK43 & MK44) x1 Central Bedford; Luton; North Hertfordshire (LU1; LU2; LU4; SG4; SG5; SG6; SG7; SG8; SG15) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.