Lending Case Manager ( Hybrid)

Specialist Lending Case Manager

This is a new permanent position within a specialist real estate loan processing/Case Management team.

Dealing with BTL, Bridge and Commercial property.

• To take ownership of submitted applications, driving excellent customer service & proactively prioritising to business requirements
• Maintain excellent product and criteria knowledge
• Work towards agreed SLAs - both individually and in your team
• Able to take ownership and drive delivery of performance
• Adhere & embody all industry regulations and standards
• To liaise with team leader on all case issues
• Provide feedback on team, other departments, competitors, lenders and introducers
• Identify and champion areas of improvement and training for company and team
• Positive and encouraging attitude
• To adhere fully to company handbook and policies
• Reasonably anticipate, minimise and manage operational risk.

The role would suit an experienced individual with Mortgage/BTL or ideally some Bridging knowledge and is available immediately for interview.

The position is based in Tamworth ( on a Hybrid basis) .