Warehouse Supervisor

Operations Supervisor

Location: Wokingham

Salary: £13.50 - £14.00 per hour (depending on experience)

Hours: 39 hours per week + alternate Saturdays (30-minute unpaid break)

Reference: VR/24061

Contract: Temporary to Permanent

We are currently recruiting on behalf of our client for an experienced Operations Supervisor to join a busy logistics environment. This is a hands-on supervisory role requiring a proactive approach to warehouse operations, driver management, and customer service.

Shift Pattern:

Monday: 7:00am - 2:30pm or 11:30am - 7:00pm

Tuesday to Friday: 5:00am - 1:30pm

Saturday: 5:00am - 9:00/10:00am (rota basis - one on, one off)

Role Overview:

The successful candidate will be responsible for overseeing the daily operations of the warehouse and delivery fleet. This includes supervising warehouse staff, route planning, ensuring a 98.5%+ on-time delivery performance, and occasionally covering delivery or collection routes in a van when required. The role also involves responding to customer queries via phone and email, and ensuring the smooth day-to-day running of the operation.

Key Responsibilities:

• Supervise daily warehouse operations including loading/unloading, parcel sortation, and driver van loading.
• Lead, motivate, and train staff to meet performance targets.
• Ensure timely and accurate despatch of all parcels.
• Monitor and maintain high standards of health and safety at all times.
• Plan and optimise delivery routes to maximise efficiency and meet KPI targets.
• Monitor driver performance and ensure route adherence and timely delivery.
• Respond to incoming phone calls and emails from customers, drivers, and partner depots.
• Maintain clear communication with all stakeholders and resolve issues promptly.
• Drive company vehicles to cover collections or deliveries when needed.
• Maintain and report operational performance to senior management.
• Ensure compliance with all company policies and industry regulations.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.