Support Engineers - Cross-Train into Networks (NOC)
Please note this role will involve shift work
Shift Pattern: 4 on/4 off (Mix of Day and Night Shifts)
Location: West London
Start Date: ASAP
Please note: This role involves shift work.
My client, a well-established global IT Managed Service Provider, is offering an exciting opportunity for support engineers to cross-train into a Network Operations Centre (NOC) role. This position comes with exceptional career development prospects within a fast-growing organisation.
Key Responsibilities:
Monitor a wide range of devices, services, and applications (eg Servers, Routers, Switches).
Respond promptly to incidents, outages, and performance issues.
Accurately categorise and escalate issues to the appropriate technical teams.
Document all actions in line with company policies and procedures.
Technical Skills Required:
Microsoft 365
Microsoft Windows (desktop and server environments)
Understanding of core IT infrastructure fundamentals
A strong interest in networking technologies and protocols
This is an urgent requirement.
To be considered for this fantastic opportunity, please send your CV in Word format.
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