Quality Manager

Job Role: Quality Manager
Contract: Permanent
Location: Cheltenham

We are currently recruiting for High-end precision engineering advanced manufacturing company with emphasis on difficult, high-integrity work. There is predominantly for the aerospace and defence industry.

Job responsibilities of a Quality Manager:

• Ensure the company s products meet internal and external quality standards, including AS9100, ISO 9001, and NADCAP requirements.
• Maintain and update the Quality Management System (QMS), ensuring compliance with industry-specific standards, customer requirements, and regulatory guidelines.
• Promote awareness of customer and regulatory requirements throughout the organisation.
• Report to top management on QMS performance and areas for improvement.
• Liaise with external auditors and certification bodies to maintain accreditations.
• Oversee all inspection activities, including visual, manual, and CMM checks, ensuring product conformance.
• Establish and enforce inspection methodologies, prioritising manual verification in case of CMM non-conformance.
• Ensure accurate reporting of First Part Yield (FPY), rework rates, and non-conformance trends.
• Implement and monitor KPIs for quality control, including scrap and rework analysis.
• Manage the NCR process, ensuring timely documentation, root cause analysis, and implementation of corrective and preventive actions.
• Lead structured problem-solving initiatives using methodologies such as 8D, Fishbone, and 5 Whys.
• Work closely with engineering and production teams to prevent recurrence of issues.
• Evaluate, monitor, and audit suppliers to ensure compliance with quality standards.
• Oversee supplier qualification and performance management, ensuring conformance to required specifications.
• Support the Supply Chain Manager in maintaining a robust supplier approval and review process.
• Plan, coordinate, and conduct internal audits to verify QMS effectiveness and compliance.
• Lead continuous improvement initiatives aimed at enhancing product quality, reducing defect rates, and improving process efficiency.
• Analyse quality performance data to identify trends, areas for improvement, and corrective actions.
• Ensure top management undertakes periodic assessments of customer satisfaction and implements improvements as required.
• Ensure new employees receive appropriate training on QMS requirements relevant to their roles.
• Provide ongoing quality-related training and awareness programs for staff.
• Maintain and oversee the document control system, ensuring timely updates and accuracy of quality documentation.
• Digitise quality records and implement software solutions to enhance document traceability and access.

An ideal candidate for the Quality Manager would have:

• Proven experience in quality management within aerospace, defence, or precision engineering environments.
• Strong knowledge of AS9100, ISO 9001, and NADCAP accreditation processes.
• Hands-on experience with quality control methods, including CMM programming and manual inspection techniques.
• Background in supplier quality management, auditing, and non-conformance resolution.
• Demonstrated ability to lead continuous improvement initiatives using structured problem-solving methodologies.

• Degree or equivalent qualification in Engineering, Quality Management, or a related field.
• Lead Auditor Certification (AS9100, ISO 9001) preferred.
• Six Sigma Green or Black Belt certification is an advantage.
• Proficiency in quality management software and ERP systems.
• Strong leadership and communication skills, with the ability to work cross-functionally across departments.

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.