Housing Officer

Salary: £25,000-£28,000 (depending on experience)

Hours: Monday to Friday, 9:00am-5:50pm

Join a fast-paced housing team committed to delivering safe, secure, and well-managed homes across London. With a growing portfolio and a reputation for responsiveness, this organisation offers stability, purpose, and the chance to make a real impact. You'll manage your own patch while working closely with a supportive team. If you thrive in a role that blends autonomy with collaboration, this is your opportunity to grow.

• Purpose-driven work supporting tenants and communities
• Supportive team culture with clear responsibilities
• Stable, expanding organisation with strong operational systems
• Opportunities for growth and development within housing services

• Responding to calls and emails from tenants, landlords, contractors, and local authorities
• Handling repair requests and raising job sheets for internal maintenance staff
• Logging completed job sheets and maintaining accurate records
• Instructing external contractors when required
• Managing your own caseload while contributing to a team of four

• Strong communication and organisational skills
• Ability to manage a busy inbox and multitask effectively
• Confidence working independently and within a team
• Experience in housing, property management, or customer service (preferred)