Customer Service Assistant

Temporary Customer Service Assistant required for large Student Accommodation.

Coventry - CV1 - £12.60ph Temporary 1 week

Ritz Recruitment are working alongside an extremely successful and well-known Student Accommodation site who are recruiting for a proactive Customer Service Assistant to help support the team.

Job duties will include:

• Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
• Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with the complaints procedure.
• Supports events and activities within the Community.
• Completes administrative tasks including logging of maintenance requests, filing, and preparing notices and updating of databases.
• Undertakes marketing activities such as attending open days and leafleting to promote the property.
• Carries out sales and leasing activities including viewings, following up on enquiries and sales conversions.

Requirements:

• Proven Reception or Customer Service experience
• Excellent customer service skills
• Great telephone manner
• Work well in a team
• Proactive and reliable

Please apply online for immediate consideration.

(Ritzrecempbus)