IT Account and Service Delivery Manager - Hybrid/UK - £40K-£55K - permanent role

IT Account and Service Delivery Manager - Hybrid/UK - £40K-£55K - permanent role

OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the company's future vision and share in the profits.

The IT Account and Service Delivery Manager role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week.

Key Requirements include:

• 2+ years Management experience, particularly managing application development teams or working closely with client accounts
• Deep understanding of IT services and relevant technologies
• Account Management experience
• Experience of both managing and delivering services to Clients
• Software management experience is a nice to have
• Excellent English written and verbal communication skills
• Strong focus on customer service experience and building trust
• An engaging and personable attitude
• Strong leadership skills
• Ambitious and goal oriented

Our offer for the IT Account and Service Delivery Manager:

• Salary between £40K -£55K, depending on experience.
• Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc.
• Generous Holiday Allowance - increases based on the length of service
• Supportive and collaborative working environment
• Variety of work
• Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual

This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.