Customer Service Bognor

Our client, is currently seeking a Customer Service professional with experience in contract administration to join their team in Bognor on a contract basis. This role is essential in maintaining the high standards of customer service and efficient contract management within the organisation.

• Handling customer inquiries ffectively and efficiently
• Providing exceptional customer service through various communication channels
• Maintaining accurate records of customer interactions and transactions
• Coordinating with internal departments to resolve customer issues and ensure service delivery

• Proven experience in customer service
• Excellent communication and interpersonal skills
• Detail-oriented with strong organisational abilities
• Ability to work independently and as part of a team
• Proficiency in using customer service and contract management software
• Problem-solving skills with a proactive approach to resolving issues
• Relevant qualification in business administration or a related field is advantageous