Lead, Member Engagement

  • Harris Hill Executive Search
  • Oct 06, 2025
Full time

Job Description

Harris Hill is proud to be partnering with Consumers International, the world's leading network of consumer organisations, in the search for a Lead, Member Engagement.

£40,000 - £50,000 Remote (with optional co-working) Full-time, 2-year FTC (with strong potential to become permanent)

With over 200 members in more than 100 countries, Consumers International works at the forefront of global consumer rights-ensuring that consumers' voices shape products, policies, and practices worldwide. This is an exciting opportunity to play a pivotal role in strengthening and growing a truly global movement.

As Lead, Member Engagement, you will be at the heart of building and deepening relationships with member organisations across the globe. You will:

  • Deliver a clear and impactful member engagement strategy aligned with the organisation's mission.
  • Lead on the design and delivery of inspiring events, campaigns, and activities-including global initiatives such as the Global Congress and World Consumer Rights Day.
  • Support and connect members, helping them build resilience, share knowledge, and collaborate on pressing consumer issues.
  • Drive community growth by identifying opportunities for new members and initiatives.

This is a hands-on, creative, and strategic role for someone passionate about building strong, vibrant, and inclusive communities.

We're looking for a candidate with:

  • Proven experience in membership management, community building, or stakeholder engagement (ideally in a global or non-profit context).
  • A strong track record in organising impactful events and campaigns.
  • Exceptional interpersonal and communication skills, with cultural awareness and the ability to work across international contexts.
  • Strong organisational and IT skills (Salesforce or equivalent a plus).
  • A collaborative, proactive, and inclusive approach.

A background in international non-profits, consumer rights, or advocacy is desirable, and additional language skills (Arabic, French, Spanish) would be a bonus.

If this feel you fulfil the criteria and are keen to hear more, please do send your CV to

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.