Estate Concierge and Facilities Assistant

Estate Concierge & Facilities Assistant£30,000-£35,000 per annum Mon-Fri, 8:30am - 5:30pm Crouch End, North LondonLooking to move beyond a traditional concierge role?This is a hybrid front-of-house and estate facilities position offering hands-on experience in property and estate management. You'll support the day-to-day running of a high-profile mixed-use development in Crouch End, gaining exposure to maintenance coordination, building operations, and contractor management - all while being the friendly face residents rely on.Why this role is perfect for youStep up from concierge/front-of-house work into estate management exposureGain hands-on experience in maintenance tickets, defect resolution, and building operationsDevelop skills for a future career in property or estate managementWork with an elderly resident community, honing strong written and verbal communication and empathyKey ResponsibilitiesFront-of-house duties: welcoming residents and visitors, managing deliveries, bookings, and accessLogging and monitoring facilities and maintenance ticketsSupporting the Estate Manager with daily operationsMaintaining communal areas to a high standardCommunicating with residents, contractors, and stakeholders professionallyWho we're looking forCurrent or recent concierge/front-of-house experienceInterest in property, building operations, or estate managementTechnically minded and willing to learn about M&E systems, facilities, and building defectsExcellent written and verbal communication skillsEmpathetic, calm under pressure, and solution-focusedBenefits22 days holidayPension schemeCareer development opportunity into property or estate managementThis is a rare stepping-stone role for anyone looking to build a career in property management while remaining front-of-house.