Kemble, Wilshire, SN16 9SN £28-32k DOE and benefits package Do you understand the difference between good and great customer service? Can you build relationships quickly, sometimes under difficult circumstances? Can you articulate the benefit of keeping high value machinery in perfect running order? Tallis Amos Group are looking to hire a Service Advisor in our Kemble Cotswolds depot on the Gloucester and Wiltshire border. In the simplest terms the job entails booking of service appointments and ensuring customer success. The role is pivotal within the depot as it drives the growth of our service departments to ensure we maximise customer accounts that we hold whilst also delivering exceptional quality of service to our customers. The position is the main interface between the customer and service department, helping to delegate workshop workflow and the schedule of service, both in depot and mobile. Reporting to the service managers, you will be making calls out directly to customers to market service and parts sales using the TAG CRM system. You will also receive calls and allocate work to the technicians via Gold to ensure that they are kept busy to maximise efficiency of their workload. There is responsibility to monitor customer machinery through remote service tools and contact them to prospect for service and parts in addition to allocating work to technicians based on criticality of repair and available inhouse expertise. Other duties include quoting for repairs, informing and updating customers on repair and part lead times as well as consulting with customers on part suitability. Essential Criteria Excellent verbal and written communication skill Strong sense of business development and commercial acumen Desirable Criteria Strong knowledge and understanding of agricultural and/or turf machinery Previous outbound sales activity In return for this TAG offer you an excellent pay and benefits package, pension scheme, generous holiday allowance and also Vitality Health. In addition to this TAG are committed to the ongoing professional development of all staff and offer each team member the chance to hone their skill set through class leading CPD and in house training. To discuss the role informally or find out any further information please get in touch with recruitment coordinator Guy Bunting or apply to day
Oct 09, 2025
Full time
Kemble, Wilshire, SN16 9SN £28-32k DOE and benefits package Do you understand the difference between good and great customer service? Can you build relationships quickly, sometimes under difficult circumstances? Can you articulate the benefit of keeping high value machinery in perfect running order? Tallis Amos Group are looking to hire a Service Advisor in our Kemble Cotswolds depot on the Gloucester and Wiltshire border. In the simplest terms the job entails booking of service appointments and ensuring customer success. The role is pivotal within the depot as it drives the growth of our service departments to ensure we maximise customer accounts that we hold whilst also delivering exceptional quality of service to our customers. The position is the main interface between the customer and service department, helping to delegate workshop workflow and the schedule of service, both in depot and mobile. Reporting to the service managers, you will be making calls out directly to customers to market service and parts sales using the TAG CRM system. You will also receive calls and allocate work to the technicians via Gold to ensure that they are kept busy to maximise efficiency of their workload. There is responsibility to monitor customer machinery through remote service tools and contact them to prospect for service and parts in addition to allocating work to technicians based on criticality of repair and available inhouse expertise. Other duties include quoting for repairs, informing and updating customers on repair and part lead times as well as consulting with customers on part suitability. Essential Criteria Excellent verbal and written communication skill Strong sense of business development and commercial acumen Desirable Criteria Strong knowledge and understanding of agricultural and/or turf machinery Previous outbound sales activity In return for this TAG offer you an excellent pay and benefits package, pension scheme, generous holiday allowance and also Vitality Health. In addition to this TAG are committed to the ongoing professional development of all staff and offer each team member the chance to hone their skill set through class leading CPD and in house training. To discuss the role informally or find out any further information please get in touch with recruitment coordinator Guy Bunting or apply to day
Lead Generation Coordinator Near Bury St Edmunds £25,000 - £28,000 DOE (plus OTE) Monday - Friday (with weekend rotation) We are working on behalf of our client near Bury St Edmunds to recruit a proactive and organised Lead Generation Coordinator to join their dynamic team. This full time position plays a key role in supporting the sales/lead function by managing customer enquiries, coordinating appointments, and ensuring seamless communication between internal teams and field representatives. While previous experience in sales support, customer service, or a call centre environment is advantageous, full training will be provided. Due to the location, access to your own transport is essential. Key Responsibilities: Act as the first point of contact for inbound sales enquiries, providing professional and friendly service Coordinate sales appointments and follow ups, ensuring timely and accurate scheduling Maintain and update customer records and sales data using CRM and internal systems Liaise with field sales representatives to ensure smooth handover and appointment logistics Support the sales team by managing administrative tasks and contributing to overall team targets Work collaboratively to maintain a positive and productive office environment Skills & Experience Required: Excellent communication skills, particularly over the phone Strong organisational skills with the ability to manage multiple tasks simultaneously Experience using CRM systems or similar data entry platforms A proactive and positive attitude with a focus on customer satisfaction Flexibility to work occasional weekends as part of a team rota Team player with a collaborative mindset and attention to detail Due to the location of this role and limited public transport access to your own transport is essential. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Oct 09, 2025
Full time
Lead Generation Coordinator Near Bury St Edmunds £25,000 - £28,000 DOE (plus OTE) Monday - Friday (with weekend rotation) We are working on behalf of our client near Bury St Edmunds to recruit a proactive and organised Lead Generation Coordinator to join their dynamic team. This full time position plays a key role in supporting the sales/lead function by managing customer enquiries, coordinating appointments, and ensuring seamless communication between internal teams and field representatives. While previous experience in sales support, customer service, or a call centre environment is advantageous, full training will be provided. Due to the location, access to your own transport is essential. Key Responsibilities: Act as the first point of contact for inbound sales enquiries, providing professional and friendly service Coordinate sales appointments and follow ups, ensuring timely and accurate scheduling Maintain and update customer records and sales data using CRM and internal systems Liaise with field sales representatives to ensure smooth handover and appointment logistics Support the sales team by managing administrative tasks and contributing to overall team targets Work collaboratively to maintain a positive and productive office environment Skills & Experience Required: Excellent communication skills, particularly over the phone Strong organisational skills with the ability to manage multiple tasks simultaneously Experience using CRM systems or similar data entry platforms A proactive and positive attitude with a focus on customer satisfaction Flexibility to work occasional weekends as part of a team rota Team player with a collaborative mindset and attention to detail Due to the location of this role and limited public transport access to your own transport is essential. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
Morson Technical Services are currently seeking a QA2 Controller to join the team at RNAS Yeovilton on a permanent basis. JOB PURPOSE QA2 Controller. Required to conduct the QA2 process on all 1 Regt Army Air Corps (AAC) aircraft, Survival Equipment (SE), Armourer and Role Equipment (RE) documentation. Utilise additional capacity to support the MilAR programme where possible. MAIN ACTIVITIES AND TASKS Carry out maintenance documentation audits on 100% of 1 Regt AAC maintenance documentation (MF700 series documentation), including Survival Equipment, Armourer and Role Equipment areas. Recording and recovering where necessary, all QA2 (AMDA) activity associated with 1 Regt AAC maintenance documentation i.a.w. current Military Regulatory Policy, including Regulatory Articles and Army Wildcat Aviation Engineering Standing Orders (AESOs), 1 Regt AAC Workshop s quality plan and other relevant policies, ensuring all failings and documentation errors are identified in a timely manner. Trend QA2/AMDA observations, conduct data analysis and reduce errors through feedback to Workshop Managers and the engineering team. Where appropriate, propose rectification programmes ensuring any opportunity for improvement maintains the airworthiness process and drives continuous improvement. Ensure completion of all technical documentation prior to safe storage by the Information Knowledge Manager (aka Technical Librarian). When technical documentation is deficient, regulatory process is to be adhered to. Attend routine QA meetings and provide Subject Matter Expert (SME) input and conduct additional QA and provide additional support to the Quality Team as agreed by the QSO or QSM. Take an active role in Air Safety Information Management System (ASIMS) investigations as directed by the Quality System Owner (QSO), Quality System Manager (QSM), Quality System Coordinator (QSC) or FIND Air Safety Team. Complete QA reports and returns in accordance with Army Wildcat AESOs including Self Audits of processes relevant to their role, creating written audit reports detailing objective evidence of sampled information viewed during audit. Ensure any non-conformances, opportunities for improvement and observations identified during audits are recorded with an action plan generated towards recovery. Advising the Quality System Owner (QSO), Quality System Manager (QSM), Quality System Coordinator (QSC) or FIND Air Safety Team on emergent quality issues and deviations from standards affecting documentation. Identifying any Continuous Improvement opportunity which maintains Airworthiness through the documentation process. Utilise any spare capacity to manage MilAR rectification and completion of Section 10 of the MilAR report. Ensuring safe custody of all aircraft documents in their care. This includes liaison with the MilAR team to manage timely conduct of audits in order to reduce time lost though the MilAR process. Co-ordination of the MilAR Report (MF792) conducting the recovery action of all documentation observations with objective evidence to confirm that the airworthiness of the aircraft is maintained, prior to presentation to the management team. KNOWLEDGE SKILLS AND EXPERIENCE Preferably Military Service Trade Training to SNCO level including 3rd signature authorisation (E507), or equivalent Engineering Apprenticeship / civilian status with a thorough understanding of Military Aviation Practices. Exposure to and awareness of Military QA Procedures. Experience as ISO 9001:2015 Quality Auditor. Experience of MAA MRP Part 145 process. Understanding and awareness of MAOS. Experience of GOLDesp to 3rd signature (MAMP-E507) level. Wildcat training (provided if not already held) to Engineering Managers Course Level. Excellent interpersonal skills and a confident, effective approach to personal communications. Demonstrate initiative, enthusiasm and diligence whilst maintaining a tenacious commitment to high Quality Standards. Ability to communicate ideas and concepts to senior management, customers and staff in a clear and concise manner, using both verbal and visual formats.
Oct 09, 2025
Full time
Morson Technical Services are currently seeking a QA2 Controller to join the team at RNAS Yeovilton on a permanent basis. JOB PURPOSE QA2 Controller. Required to conduct the QA2 process on all 1 Regt Army Air Corps (AAC) aircraft, Survival Equipment (SE), Armourer and Role Equipment (RE) documentation. Utilise additional capacity to support the MilAR programme where possible. MAIN ACTIVITIES AND TASKS Carry out maintenance documentation audits on 100% of 1 Regt AAC maintenance documentation (MF700 series documentation), including Survival Equipment, Armourer and Role Equipment areas. Recording and recovering where necessary, all QA2 (AMDA) activity associated with 1 Regt AAC maintenance documentation i.a.w. current Military Regulatory Policy, including Regulatory Articles and Army Wildcat Aviation Engineering Standing Orders (AESOs), 1 Regt AAC Workshop s quality plan and other relevant policies, ensuring all failings and documentation errors are identified in a timely manner. Trend QA2/AMDA observations, conduct data analysis and reduce errors through feedback to Workshop Managers and the engineering team. Where appropriate, propose rectification programmes ensuring any opportunity for improvement maintains the airworthiness process and drives continuous improvement. Ensure completion of all technical documentation prior to safe storage by the Information Knowledge Manager (aka Technical Librarian). When technical documentation is deficient, regulatory process is to be adhered to. Attend routine QA meetings and provide Subject Matter Expert (SME) input and conduct additional QA and provide additional support to the Quality Team as agreed by the QSO or QSM. Take an active role in Air Safety Information Management System (ASIMS) investigations as directed by the Quality System Owner (QSO), Quality System Manager (QSM), Quality System Coordinator (QSC) or FIND Air Safety Team. Complete QA reports and returns in accordance with Army Wildcat AESOs including Self Audits of processes relevant to their role, creating written audit reports detailing objective evidence of sampled information viewed during audit. Ensure any non-conformances, opportunities for improvement and observations identified during audits are recorded with an action plan generated towards recovery. Advising the Quality System Owner (QSO), Quality System Manager (QSM), Quality System Coordinator (QSC) or FIND Air Safety Team on emergent quality issues and deviations from standards affecting documentation. Identifying any Continuous Improvement opportunity which maintains Airworthiness through the documentation process. Utilise any spare capacity to manage MilAR rectification and completion of Section 10 of the MilAR report. Ensuring safe custody of all aircraft documents in their care. This includes liaison with the MilAR team to manage timely conduct of audits in order to reduce time lost though the MilAR process. Co-ordination of the MilAR Report (MF792) conducting the recovery action of all documentation observations with objective evidence to confirm that the airworthiness of the aircraft is maintained, prior to presentation to the management team. KNOWLEDGE SKILLS AND EXPERIENCE Preferably Military Service Trade Training to SNCO level including 3rd signature authorisation (E507), or equivalent Engineering Apprenticeship / civilian status with a thorough understanding of Military Aviation Practices. Exposure to and awareness of Military QA Procedures. Experience as ISO 9001:2015 Quality Auditor. Experience of MAA MRP Part 145 process. Understanding and awareness of MAOS. Experience of GOLDesp to 3rd signature (MAMP-E507) level. Wildcat training (provided if not already held) to Engineering Managers Course Level. Excellent interpersonal skills and a confident, effective approach to personal communications. Demonstrate initiative, enthusiasm and diligence whilst maintaining a tenacious commitment to high Quality Standards. Ability to communicate ideas and concepts to senior management, customers and staff in a clear and concise manner, using both verbal and visual formats.
The Role: We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable. You will be responsible for developing a culture of exceptional service, every time, for everyone, leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations. What you will do: As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences. You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs). Key responsibilities include but not limited to: Operational Management Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests. Ensure impeccable presentation standards aligned with brand guidelines. Full compliance of operational policies and procedures. Ensure staff and volunteers are engaged with their roles and environment. Effective staff planning that aligns with budget and operational needs. Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed. Support the AVEM in the operational delivery of house openings and tours. Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution. Tours & Walks Operation Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences. Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources. With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme Develop a guide recruitment and training programme. Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences. People Management Line manage the AVEM, providing operational guidance and supporting their professional development. Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact. Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback. Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections. Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program. Lead annual visitor care training for staff and volunteers. Provide ongoing role-specific training to ensure high standards of delivery. Other Duties & Responsibilities Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning. Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives. Deputise for the HVE and provide operational duty management in the AVEM s absence. Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions. Act as a trained First Aider and Fire Marshall (training provided). Train as a White Hat for Waddesdon s Disaster Response Team and take a leadership role in major incidents if required Support frontline operations during peak times, major events, or staff shortages as required Stay informed on industry trends and best practices in the heritage/museum sector You will be a great fit if: You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department. This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds. Your areas of knowledge and expertise that matter for this role: Operational Leadership: minimum of 3 years experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector. Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world. Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests. Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions. Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes. Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements. Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation. Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure. Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms. Additional requirements: The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequentlythis position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers. Rewards for working with us: Waddesdon Discounts 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff. Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets. Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period. Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Income Protection on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years. Life Assurance . click apply for full job details
Oct 09, 2025
Full time
The Role: We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable. You will be responsible for developing a culture of exceptional service, every time, for everyone, leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations. What you will do: As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences. You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs). Key responsibilities include but not limited to: Operational Management Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests. Ensure impeccable presentation standards aligned with brand guidelines. Full compliance of operational policies and procedures. Ensure staff and volunteers are engaged with their roles and environment. Effective staff planning that aligns with budget and operational needs. Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed. Support the AVEM in the operational delivery of house openings and tours. Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution. Tours & Walks Operation Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences. Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources. With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme Develop a guide recruitment and training programme. Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences. People Management Line manage the AVEM, providing operational guidance and supporting their professional development. Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact. Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback. Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections. Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program. Lead annual visitor care training for staff and volunteers. Provide ongoing role-specific training to ensure high standards of delivery. Other Duties & Responsibilities Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning. Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives. Deputise for the HVE and provide operational duty management in the AVEM s absence. Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions. Act as a trained First Aider and Fire Marshall (training provided). Train as a White Hat for Waddesdon s Disaster Response Team and take a leadership role in major incidents if required Support frontline operations during peak times, major events, or staff shortages as required Stay informed on industry trends and best practices in the heritage/museum sector You will be a great fit if: You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department. This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds. Your areas of knowledge and expertise that matter for this role: Operational Leadership: minimum of 3 years experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector. Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world. Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests. Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions. Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes. Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements. Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation. Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure. Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms. Additional requirements: The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequentlythis position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers. Rewards for working with us: Waddesdon Discounts 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff. Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets. Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period. Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Income Protection on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years. Life Assurance . click apply for full job details
A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received click apply for full job details
Oct 09, 2025
Full time
A leading house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received click apply for full job details
Job Title: Operations Support Reports to: Operations Manager Based in: M90 5UX Shift Pattern : Saturday & Sunday, 7am-3pm Salary : £12.21 per hour Responsibilities: A 'can-do' attitude and a willingness to take on significant challenges Coordinate and schedule all transport activities, coordinate the daily operations. Monitor and track the movement of goods and vehicles Creating and developing a team working environment. Ensure compliance with transport regulations and standards Liaise with drivers and other staff to ensure smooth transport operations Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport, and tracking deliveries Provide support across the business as required. Resolving any freight issues and acting as an intermediary between the customer and the driver. Push for back load on jobs where appropriate Build relationships with clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Coordinate with drivers, dispatchers, and other staff to ensure timely and efficient transportation services Conduct necessary steps to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such issues Maintain an open dialogue with other units' managers and team members. Scheduling staff to ensure that vehicles are staffed according to established requirements Provide administrative support to the Operations team, including preparing reports and answering customer inquiries Plan and implement transportation schedules and routes Respond to customer inquiries and resolve any issues related to transportation services Any other task as mentioned by management What are we looking for from you to join us as an Operations Support: Previous experience in managing operations would be handy. Excellent commercial awareness and business acumen. Experience customer-facing skills and telephone manners. Great communication skills both written and verbal. Self-motivated and ability to motivate others. Adaptable with the ability to work in a fast-paced environment. Good leadership skills and team worker. Excellent analytical skills Good time management abilities Good negotiation skills and excellent decision-making ability Good customer service skills so as to be able to maintain/retain existing customers. How We Help You Thrive: 28 days annual leave. Free onsite parking Workplace Pension EAP support for employees at work Employee committee meeting Mental health and wellbeing Sage Benefits
Oct 09, 2025
Full time
Job Title: Operations Support Reports to: Operations Manager Based in: M90 5UX Shift Pattern : Saturday & Sunday, 7am-3pm Salary : £12.21 per hour Responsibilities: A 'can-do' attitude and a willingness to take on significant challenges Coordinate and schedule all transport activities, coordinate the daily operations. Monitor and track the movement of goods and vehicles Creating and developing a team working environment. Ensure compliance with transport regulations and standards Liaise with drivers and other staff to ensure smooth transport operations Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport, and tracking deliveries Provide support across the business as required. Resolving any freight issues and acting as an intermediary between the customer and the driver. Push for back load on jobs where appropriate Build relationships with clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Coordinate with drivers, dispatchers, and other staff to ensure timely and efficient transportation services Conduct necessary steps to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such issues Maintain an open dialogue with other units' managers and team members. Scheduling staff to ensure that vehicles are staffed according to established requirements Provide administrative support to the Operations team, including preparing reports and answering customer inquiries Plan and implement transportation schedules and routes Respond to customer inquiries and resolve any issues related to transportation services Any other task as mentioned by management What are we looking for from you to join us as an Operations Support: Previous experience in managing operations would be handy. Excellent commercial awareness and business acumen. Experience customer-facing skills and telephone manners. Great communication skills both written and verbal. Self-motivated and ability to motivate others. Adaptable with the ability to work in a fast-paced environment. Good leadership skills and team worker. Excellent analytical skills Good time management abilities Good negotiation skills and excellent decision-making ability Good customer service skills so as to be able to maintain/retain existing customers. How We Help You Thrive: 28 days annual leave. Free onsite parking Workplace Pension EAP support for employees at work Employee committee meeting Mental health and wellbeing Sage Benefits
Look Ahead Care Support and Housing
Islington, London
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark. £25,169.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Main duties include: Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required The post-holder will: Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities Manage all void processes - void inspections and void event monitoring Report maintenance issues and repairs This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: An understanding of the needs of customers who have experienced homelessness and who may also have support needs. Excellent time management skills to prioritise tasks in a logical and systematic way. Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner. What you'll bring: 2 years experience of working in housing or a related field. Experience of liaising with housing benefit departments ,council tax and other external agencies. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job decription on Our website
Oct 09, 2025
Full time
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark. £25,169.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Main duties include: Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required The post-holder will: Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities Manage all void processes - void inspections and void event monitoring Report maintenance issues and repairs This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: An understanding of the needs of customers who have experienced homelessness and who may also have support needs. Excellent time management skills to prioritise tasks in a logical and systematic way. Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner. What you'll bring: 2 years experience of working in housing or a related field. Experience of liaising with housing benefit departments ,council tax and other external agencies. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job decription on Our website
The Client are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. JOB TITLE: Project Coordinator/Building Solutions Role Purpose: Our client has a requirement for a driven, focused professional with construction, trades, DIY experience to join their Building Solutions division. As with all their roles they offer training and support for the chosen candidate to excel and progress. For candidates with the potential to develop into management they also have the rising star academy, this is an option once you are recognised as having the potential to lead a team. This role is incredibly varied. Responsibilities: Liaise with direct trades/contractors to book works, arrange materials, and answer job queries. Escalating queries and issues to appropriate management as required. Purchase materials and hire plant for approved works, conducting a price comparison appropriate to the value of the item(s) being purchased. Manage the hiring and off hiring of all plant, including management of the communication between the hire firm and site, and ensuring equipment is received and returned as planned. Reconcile actual costs against estimated costs. Ensure the customer is updated every 5 days throughout the process. Provide a cost saving approach when ordering materials, authorising contractors and allocating work throughout the process. Communicate clearly and effectively with Network Contractors ensuring all jobs on the Network are managed correctly. Whilst maintaining, developing and creating sustained relationships with Network Contractors. Provide a detailed and accurate validation on every job. Ensure excellence in file handling including notes with every telephone and email communication to ensure files can be easily reviewed and understood, ensuring workflows and reminders are updated. Moreover, all documents are labelled accurately. Manage the customer, client and claimant's experience throughout the repair process. Review and create Risk Assessments, collate all required repair documentation (e.g. Site Packs), and ensure legal compliance and welfare planning for operatives prior to site attendance. Conduct end of day checks with trades and where necessary, communicate/escalate issues to the appropriate site manager or member of management. Raise and issue purchase orders to suppliers and contractors, orders over £1000 require approval from your line manager/lead. Manage your inbox ensuring the content is actioned appropriately. Identify and refer variation order and refer any additional costs to line manager. Arrange Emergency Call Out's where required. Aid and provide administration coverage for other areas of the business as required. Responsibility to invoice repair jobs and send to clients with correct documentation. General: Maintaining working relationships with clients, suppliers and colleagues. Answering calls across the Company's phonelines within 3 rings. Respond to urgent correspondence, calls and requests with immediacy. Respond to non-urgent correspondence and calls within a maximum of 24 working hours. Actioning any other regular or irregular duties requested by management or a colleague on behalf of management. Assist colleagues in meeting the requirements of their role where responsibly, experience or capability overlaps. Meet client and company service levels specific to the actions you undertake. Look for and implement improvements to your duties. PERSON SPECIFICATION: Proven relevant experience from construction/trades with some knowledge of repairs/construction works Personable and approachable Looking for a career, further training & progression Ability to communicate effectively on all levels Excellent attention to detail Analytical IT literate and able to pick up new systems Ability to work on own initiative and manage own workload Full driving licence and transport Local to the area/ability to RELOCATE Educated to HNC/HND/degree level - desirable SALARY: 30-40K plus £200 (gross) per calendar month bonus (team target) HOURS OF WORK: 8:45-5:00pm Monday to Friday with 45 min Lunch HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served, an industry leading maternity policy, £500 wellbeing payment at annual review, loyalty bonus at milestone years, Support to continue training and paid for professional qualifications, access to a Rising Stars programme and equal support for mental and physical wellbeing.
Oct 09, 2025
Full time
The Client are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. JOB TITLE: Project Coordinator/Building Solutions Role Purpose: Our client has a requirement for a driven, focused professional with construction, trades, DIY experience to join their Building Solutions division. As with all their roles they offer training and support for the chosen candidate to excel and progress. For candidates with the potential to develop into management they also have the rising star academy, this is an option once you are recognised as having the potential to lead a team. This role is incredibly varied. Responsibilities: Liaise with direct trades/contractors to book works, arrange materials, and answer job queries. Escalating queries and issues to appropriate management as required. Purchase materials and hire plant for approved works, conducting a price comparison appropriate to the value of the item(s) being purchased. Manage the hiring and off hiring of all plant, including management of the communication between the hire firm and site, and ensuring equipment is received and returned as planned. Reconcile actual costs against estimated costs. Ensure the customer is updated every 5 days throughout the process. Provide a cost saving approach when ordering materials, authorising contractors and allocating work throughout the process. Communicate clearly and effectively with Network Contractors ensuring all jobs on the Network are managed correctly. Whilst maintaining, developing and creating sustained relationships with Network Contractors. Provide a detailed and accurate validation on every job. Ensure excellence in file handling including notes with every telephone and email communication to ensure files can be easily reviewed and understood, ensuring workflows and reminders are updated. Moreover, all documents are labelled accurately. Manage the customer, client and claimant's experience throughout the repair process. Review and create Risk Assessments, collate all required repair documentation (e.g. Site Packs), and ensure legal compliance and welfare planning for operatives prior to site attendance. Conduct end of day checks with trades and where necessary, communicate/escalate issues to the appropriate site manager or member of management. Raise and issue purchase orders to suppliers and contractors, orders over £1000 require approval from your line manager/lead. Manage your inbox ensuring the content is actioned appropriately. Identify and refer variation order and refer any additional costs to line manager. Arrange Emergency Call Out's where required. Aid and provide administration coverage for other areas of the business as required. Responsibility to invoice repair jobs and send to clients with correct documentation. General: Maintaining working relationships with clients, suppliers and colleagues. Answering calls across the Company's phonelines within 3 rings. Respond to urgent correspondence, calls and requests with immediacy. Respond to non-urgent correspondence and calls within a maximum of 24 working hours. Actioning any other regular or irregular duties requested by management or a colleague on behalf of management. Assist colleagues in meeting the requirements of their role where responsibly, experience or capability overlaps. Meet client and company service levels specific to the actions you undertake. Look for and implement improvements to your duties. PERSON SPECIFICATION: Proven relevant experience from construction/trades with some knowledge of repairs/construction works Personable and approachable Looking for a career, further training & progression Ability to communicate effectively on all levels Excellent attention to detail Analytical IT literate and able to pick up new systems Ability to work on own initiative and manage own workload Full driving licence and transport Local to the area/ability to RELOCATE Educated to HNC/HND/degree level - desirable SALARY: 30-40K plus £200 (gross) per calendar month bonus (team target) HOURS OF WORK: 8:45-5:00pm Monday to Friday with 45 min Lunch HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served, an industry leading maternity policy, £500 wellbeing payment at annual review, loyalty bonus at milestone years, Support to continue training and paid for professional qualifications, access to a Rising Stars programme and equal support for mental and physical wellbeing.
We're looking for a motivated and energetic Project & Events Coordinator to play a key role in delivering an exciting calendar of online and in-person training and events. You'll also help engage and support our vibrant online membership community as part of the award-winning Supply Chain Sustainability School - empowering learners to make a real impact across the industry. If you're highly organised, a confident communicator, and thrive in a fast-paced, collaborative environment, we want to hear from you. You'll be a proactive self-starter who takes pride in delivering excellence, loves solving problems, and is eager to grow and make a difference. The Role at a Glance: Project & Events Coordinator Old Street, London office based / Hybrid Working £30,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: We are a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Driving lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. An accredited Living Wage employer, we've been recognised by Best Companies with a 'One to Watch' status for their commitment to an outstanding workplace. We prioritise regular wellbeing check-ins, ensure employees are heard, and offer mental health support. Our competency framework enables employees to shape their career paths with clear development goals, while managers receive coaching, mentoring, and peer-sharing opportunities to enhance their leadership skills. This comprehensive approach supports an environment where personal and professional growth thrive. Key Responsibilities: • Support the Project Delivery Team in organising meetings, training sessions, and events for a wide range of clients and stakeholders. • Plan and coordinate 80+ training activities annually, managing logistics, bookings, venues, trainers, and related communications. • Prepare professional documentation, presentations, and learning materials to support project delivery. • Promote training activities through marketing channels such as social media and email campaigns. • Provide excellent customer support to School members, ensuring their needs are understood and actions completed. • Monitor and report on project performance targets, analysing data to inform team decisions. • Maintain accurate records across systems, including event data, feedback, and performance metrics. • Contribute to developing learning content (e-learning, videos, resources) and improving School functionality. • Support meetings and events through note-taking, follow-up actions, and general administrative duties. • Attend training activities and external events as required to support project and business objectives. About You: • Proven ability to work collaboratively and responsively with colleagues, partners, and key stakeholders. • Exceptional communication skills - clear, confident, and professional in both written and verbal form, with excellent telephone manner. • Highly organised with strong attention to detail, able to manage competing priorities flexibly and creatively. • Takes full ownership and accountability for achieving targets, resolving challenges, and proactively managing workload. • Experienced in leading and coordinating projects involving multiple stakeholders. • Skilled at multitasking and prioritising effectively in fast-paced, high-pressure environments. • Commercially minded and thrives when working at pace to deliver results. • Strong proficiency in Microsoft Office, particularly PowerPoint, with excellent presentation and data-handling skills. • Comfortable analysing and working with data to inform decisions and reporting. • Positive "can-do" attitude, eager to learn, adapt, and continuously improve. • Experience with content management systems (desirable). • Genuine passion for sustainability and environmentally responsible practices (desirable). Qualifications • Educated to A Level, NVQ Level 3, or equivalent, or able to demonstrate equivalent experience, skills, and knowledge. • Minimum of 3+ years' experience in an events environment, with a proven track record of delivering high-quality work to deadlines. What's on Offer: • A competitive market salary of £30,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • If we exceed targets, the full team gets rewarded through our profit share scheme • Discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace • Leverage professional memberships and development programmes tailored to your career aspirations. If you're ready to step up, take ownership, and deliver projects that truly make an impact, we want to hear from you. Apply today and join a team that's driving change, inspiring action, and leading the way in sustainable supply chains. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Oct 09, 2025
Full time
We're looking for a motivated and energetic Project & Events Coordinator to play a key role in delivering an exciting calendar of online and in-person training and events. You'll also help engage and support our vibrant online membership community as part of the award-winning Supply Chain Sustainability School - empowering learners to make a real impact across the industry. If you're highly organised, a confident communicator, and thrive in a fast-paced, collaborative environment, we want to hear from you. You'll be a proactive self-starter who takes pride in delivering excellence, loves solving problems, and is eager to grow and make a difference. The Role at a Glance: Project & Events Coordinator Old Street, London office based / Hybrid Working £30,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: We are a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Driving lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. An accredited Living Wage employer, we've been recognised by Best Companies with a 'One to Watch' status for their commitment to an outstanding workplace. We prioritise regular wellbeing check-ins, ensure employees are heard, and offer mental health support. Our competency framework enables employees to shape their career paths with clear development goals, while managers receive coaching, mentoring, and peer-sharing opportunities to enhance their leadership skills. This comprehensive approach supports an environment where personal and professional growth thrive. Key Responsibilities: • Support the Project Delivery Team in organising meetings, training sessions, and events for a wide range of clients and stakeholders. • Plan and coordinate 80+ training activities annually, managing logistics, bookings, venues, trainers, and related communications. • Prepare professional documentation, presentations, and learning materials to support project delivery. • Promote training activities through marketing channels such as social media and email campaigns. • Provide excellent customer support to School members, ensuring their needs are understood and actions completed. • Monitor and report on project performance targets, analysing data to inform team decisions. • Maintain accurate records across systems, including event data, feedback, and performance metrics. • Contribute to developing learning content (e-learning, videos, resources) and improving School functionality. • Support meetings and events through note-taking, follow-up actions, and general administrative duties. • Attend training activities and external events as required to support project and business objectives. About You: • Proven ability to work collaboratively and responsively with colleagues, partners, and key stakeholders. • Exceptional communication skills - clear, confident, and professional in both written and verbal form, with excellent telephone manner. • Highly organised with strong attention to detail, able to manage competing priorities flexibly and creatively. • Takes full ownership and accountability for achieving targets, resolving challenges, and proactively managing workload. • Experienced in leading and coordinating projects involving multiple stakeholders. • Skilled at multitasking and prioritising effectively in fast-paced, high-pressure environments. • Commercially minded and thrives when working at pace to deliver results. • Strong proficiency in Microsoft Office, particularly PowerPoint, with excellent presentation and data-handling skills. • Comfortable analysing and working with data to inform decisions and reporting. • Positive "can-do" attitude, eager to learn, adapt, and continuously improve. • Experience with content management systems (desirable). • Genuine passion for sustainability and environmentally responsible practices (desirable). Qualifications • Educated to A Level, NVQ Level 3, or equivalent, or able to demonstrate equivalent experience, skills, and knowledge. • Minimum of 3+ years' experience in an events environment, with a proven track record of delivering high-quality work to deadlines. What's on Offer: • A competitive market salary of £30,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • If we exceed targets, the full team gets rewarded through our profit share scheme • Discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace • Leverage professional memberships and development programmes tailored to your career aspirations. If you're ready to step up, take ownership, and deliver projects that truly make an impact, we want to hear from you. Apply today and join a team that's driving change, inspiring action, and leading the way in sustainable supply chains. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you. Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team click apply for full job details
Oct 09, 2025
Full time
Are you passionate about delivering outstanding customer experiences? Looking for a permanent opportunity where your skills and energy truly make a difference? If you're proactive, detail-oriented, and thrive in a fast-paced, team-driven environment we want to hear from you. Were on the lookout for a Customer Service Coordinator to join our dynamic Customer Service Team click apply for full job details
Job Title: Internal Sales Advisor Location: Ammanford Salary: 26,651 per year Job type: Full time, permanent - 40 hours per week. We're looking for an enthusiastic Internal Sales Advisor to join our Sales team in Ammanford. If you're driven, customer-focused, and passionate about growing business, this is your chance to make an impact in a fast-paced, supportive environment. You will be responsible for: Delivering sales and frame targets across your region Collaborating with Regional Sales Managers to achieve results Following up on quotes, converting them into confirmed orders Building and maintaining strong customer relationships Logging and monitoring order/quote enquiries for analysis Supporting customer visits, product launches, exhibitions, and events Driving continuous improvement by sharing ideas and feedback Benefits: Bonus 24 days holidays (plus bank holidays) Company Pension Free Car Parking Employee Benefits Platform Employee Assistance Program If you like the sound of this role, we would love to hear from you. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Sales Coordinator, Sales Support, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Admin Support, Administrative Assistant, Client Support, Client Services Support, Office Coordinator, Senior Sales Administrator may also be considered for this role.
Oct 09, 2025
Full time
Job Title: Internal Sales Advisor Location: Ammanford Salary: 26,651 per year Job type: Full time, permanent - 40 hours per week. We're looking for an enthusiastic Internal Sales Advisor to join our Sales team in Ammanford. If you're driven, customer-focused, and passionate about growing business, this is your chance to make an impact in a fast-paced, supportive environment. You will be responsible for: Delivering sales and frame targets across your region Collaborating with Regional Sales Managers to achieve results Following up on quotes, converting them into confirmed orders Building and maintaining strong customer relationships Logging and monitoring order/quote enquiries for analysis Supporting customer visits, product launches, exhibitions, and events Driving continuous improvement by sharing ideas and feedback Benefits: Bonus 24 days holidays (plus bank holidays) Company Pension Free Car Parking Employee Benefits Platform Employee Assistance Program If you like the sound of this role, we would love to hear from you. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Sales Coordinator, Sales Support, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Admin Support, Administrative Assistant, Client Support, Client Services Support, Office Coordinator, Senior Sales Administrator may also be considered for this role.
In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Central Home Counties, at our Takeley office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
Oct 09, 2025
Full time
In a Nutshell We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Central Home Counties, at our Takeley office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
About Our client are a leading fine art logistics and installation company, trusted by galleries, collectors, auction houses, and institutions across the UK and internationally. The team specialises in the safe handling, transport, and installation of valuable artworks, interior design and antiques, delivering the highest standards of care and professionalism. Position Overview - Fine Art Driver Class 1 or 2 Exciting new opportunity is available for a Class 1 or 2 Fine Art Driver to join the London team. The successful candidate will be responsible for the secure transport, handling, packing of high-value objects across London, the UK, and occasionally Europe. This is a client-facing role requiring exceptional attention to detail, professionalism, and discretion. Key Responsibilities - Fine Art Driver Class 1 or 2 Safely transport fine art, antiques, and other high-value items between client sites, galleries, storage facilities, and events. Load, unload, and pack artworks using best-practice art-handling techniques. Carry out condition checks and ensure accurate documentation of works in transit. Work collaboratively with art technicians, coordinators, and client representatives. Maintain company vehicles to a high standard, ensuring compliance with safety and legal requirements. Provide excellent customer service while maintaining confidentiality at all times. Skills & Qualifications - Fine Art Driver Class 1 or 2 Minimum 3 years' experience in a fine art handling, logistics, or museum/gallery environment. Strong knowledge of best practices in art packing, handling, and installation. Valid driver's license - Class 1 or 2. Excellent attention to detail and problem-solving skills. Strong communication and interpersonal skills.
Oct 09, 2025
Full time
About Our client are a leading fine art logistics and installation company, trusted by galleries, collectors, auction houses, and institutions across the UK and internationally. The team specialises in the safe handling, transport, and installation of valuable artworks, interior design and antiques, delivering the highest standards of care and professionalism. Position Overview - Fine Art Driver Class 1 or 2 Exciting new opportunity is available for a Class 1 or 2 Fine Art Driver to join the London team. The successful candidate will be responsible for the secure transport, handling, packing of high-value objects across London, the UK, and occasionally Europe. This is a client-facing role requiring exceptional attention to detail, professionalism, and discretion. Key Responsibilities - Fine Art Driver Class 1 or 2 Safely transport fine art, antiques, and other high-value items between client sites, galleries, storage facilities, and events. Load, unload, and pack artworks using best-practice art-handling techniques. Carry out condition checks and ensure accurate documentation of works in transit. Work collaboratively with art technicians, coordinators, and client representatives. Maintain company vehicles to a high standard, ensuring compliance with safety and legal requirements. Provide excellent customer service while maintaining confidentiality at all times. Skills & Qualifications - Fine Art Driver Class 1 or 2 Minimum 3 years' experience in a fine art handling, logistics, or museum/gallery environment. Strong knowledge of best practices in art packing, handling, and installation. Valid driver's license - Class 1 or 2. Excellent attention to detail and problem-solving skills. Strong communication and interpersonal skills.
Dental Nurse - Dental Excellence, Harewood £13.15 - £14.50 per hour (depending on experience) £1,000 Joining Bonus Full-time Permanent Monday to Friday Would you like to be part of something special? Dental Excellence Harewood is a Referral Dental Practice based on the outskirts of Leeds in the beautiful grounds of Harewood Estate. We offer specialist and advanced treatments including endodontics, implantology, periodontology, oral surgery, sedation, orthodontics and restorative dentistry. We are looking to expand our growing team and recruit a full time qualified dental nurse / treatment coordinator. The Candidate The ideal candidate will be confident, flexible, with excellent organisational and communication skills and a passion to provide five-star service. You will have excellent attention to detail and the ability to learn and adapt easily to challenging situations. There are excellent opportunities for progression and we are ideally looking for someone who wishes to advance their knowledge. Key responsibilities Provide exemplary nursing and administrative support Excellent knowledge of clinical skills and cross infection control Knowledge of regulations and standards Ensure that surgeries are kept clean and tidy Be well presented at all times Care and compassion for patients Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in advanced treatments Confidently discuss the treatment and fees involved Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency and effectiveness Be a champion of customer satisfaction and best practice Coordinate dental appointments throughout the treatment plan Establish and maintain productive working relationships with all members of the practice team Your skills and experience Extensive clinical knowledge of treatments provided within a dental setting Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements Previous experience of delivering an outstanding service in a customer facing role The ability to deal with a broad range of people GDC registered and knowledge of dental practice management systems is desirable Your salary and benefits A competitive salary Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year Established progression and development Contributory pension scheme Modern surgeries and dental software systems Access to a full training and development platform, with access to thousands of courses at your fingertips Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding! Access to a 24 hour GP through your phone, 24/7 Early access to your earned wages for the times you might need it Earn up to £3,000 per referral in our employee referral scheme Your uniform will be provided. To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.
Oct 09, 2025
Full time
Dental Nurse - Dental Excellence, Harewood £13.15 - £14.50 per hour (depending on experience) £1,000 Joining Bonus Full-time Permanent Monday to Friday Would you like to be part of something special? Dental Excellence Harewood is a Referral Dental Practice based on the outskirts of Leeds in the beautiful grounds of Harewood Estate. We offer specialist and advanced treatments including endodontics, implantology, periodontology, oral surgery, sedation, orthodontics and restorative dentistry. We are looking to expand our growing team and recruit a full time qualified dental nurse / treatment coordinator. The Candidate The ideal candidate will be confident, flexible, with excellent organisational and communication skills and a passion to provide five-star service. You will have excellent attention to detail and the ability to learn and adapt easily to challenging situations. There are excellent opportunities for progression and we are ideally looking for someone who wishes to advance their knowledge. Key responsibilities Provide exemplary nursing and administrative support Excellent knowledge of clinical skills and cross infection control Knowledge of regulations and standards Ensure that surgeries are kept clean and tidy Be well presented at all times Care and compassion for patients Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in advanced treatments Confidently discuss the treatment and fees involved Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency and effectiveness Be a champion of customer satisfaction and best practice Coordinate dental appointments throughout the treatment plan Establish and maintain productive working relationships with all members of the practice team Your skills and experience Extensive clinical knowledge of treatments provided within a dental setting Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements Previous experience of delivering an outstanding service in a customer facing role The ability to deal with a broad range of people GDC registered and knowledge of dental practice management systems is desirable Your salary and benefits A competitive salary Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year Established progression and development Contributory pension scheme Modern surgeries and dental software systems Access to a full training and development platform, with access to thousands of courses at your fingertips Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding! Access to a 24 hour GP through your phone, 24/7 Early access to your earned wages for the times you might need it Earn up to £3,000 per referral in our employee referral scheme Your uniform will be provided. To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer.
My client, a high-profile venue, based in the heart of London, seeks a venue sales coordinator to join a busy and pro-active sales team. This is a 12month fixed term maternity cover contract. We are looking for someone with a proven track record in proactive sales and event planning within a medium sized venue, London based or hotel (venue sales). The role focuses on proactive and reactive sales within the venue sales team, liaising with commercial clients to book space in the venue, whilst also negotiating catering and audio visual services. You will be working with clients from the initial enquiry through to the contracted event, final details and on-the-day meet and greet and post-event follow-up to encourage repeat business. You must have previous experience of a similar role, be customer service driven with excellent communication and negotiation skills and enjoy working as part of a team. This role is hybrid, with 2 days a week remote working offered and is to start ASAP. For a full job description and to be considered for the role, apply now for immediate consideration!
Oct 09, 2025
Contractor
My client, a high-profile venue, based in the heart of London, seeks a venue sales coordinator to join a busy and pro-active sales team. This is a 12month fixed term maternity cover contract. We are looking for someone with a proven track record in proactive sales and event planning within a medium sized venue, London based or hotel (venue sales). The role focuses on proactive and reactive sales within the venue sales team, liaising with commercial clients to book space in the venue, whilst also negotiating catering and audio visual services. You will be working with clients from the initial enquiry through to the contracted event, final details and on-the-day meet and greet and post-event follow-up to encourage repeat business. You must have previous experience of a similar role, be customer service driven with excellent communication and negotiation skills and enjoy working as part of a team. This role is hybrid, with 2 days a week remote working offered and is to start ASAP. For a full job description and to be considered for the role, apply now for immediate consideration!
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Oct 09, 2025
Full time
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Property Maintenance Project Coordinator (Scheduler) Operational Repairs 11 Months Maternity Cover £29,581.52 per annum (Full Time 37 Hours per week) Northallerton (Agile Working) Are you looking for an exciting challenge as a skilled and experienced Property Maintenance Scheduler dealing with Housing Operational Repairs? Ready to make a huge impact at Broadacres and for our customers? Broadacres Housing Association is seeking a highly organised individual to join our Property Services team as a property maintenance scheduler to deliver exceptional customer service and ensure a seamless customer journey. You will be responsible for overseeing the careful planning and delivery of various maintenance projects at our properties throughout North Yorkshire and the surrounding areas. The Role As our property maintenance project coordinator you will work as part of the property service team in a a fast-paced working environment, responsible for the co-ordination of operational resources to ensure efficient, customer focussed, cost effective services. On a daily basis you will support the property services management team to achieve key performance indicators and objectives, in line with the Association's policies and procedures. What You'll Be Doing: You will be responsible for operating the scheduling system and co-ordinate the work programming to ensure maximum efficiency and effective delivery of the Property Services operational teams, and adhere to critical Compliance Policies and time constraints There will be a requirement daily to communicate with customers and resolve complex customer enquiries in relation to all aspects of repairs and maintenance, focussing on providing great customer experience, and ensure the accurate capture of data and customer contacts in relevant systems, to ensure a clear audit trail. You will be responsible for operative diaries, taking decisions on the deployment of resource including handling over and under capacity and manage process exceptions such as changes to the repairs order requirements, work content, no access, follow-on works operative unavailability including all leave and planning for vehicle servicing and repairs. There will be a need to Interpret and analyse jobs to proactively ensure first time fix where possible. This would include ensuring that the team have the resources they need, that all foreseeable staff safety issues have been identified, and risk to the association is minimized. You will coordinate complex works and projects in accordance with technical briefs, co-ordinating and prioritising and working proactively with key internal and external customers, contractors and suppliers as required. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experienced Professional: Have experience in providing support for the operational teams including the materials management process, performing advance checks to ensure the repairs service is customer focussed and cost effective. Excellent Communicator: Strong writing and verbal communication skills, with the ability to establish and maintain positive relationships with colleagues, customers, and external organisations. Organised Individual: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead teams. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Data Understanding: Strong data processing skills to deliver against known performance data from multiple sources, to deliver results. Collaborative Worker: Ability to engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Buying Additional Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Property Maintenance Project Coordinator (Scheduler) Operational Repairs
Oct 08, 2025
Contractor
Property Maintenance Project Coordinator (Scheduler) Operational Repairs 11 Months Maternity Cover £29,581.52 per annum (Full Time 37 Hours per week) Northallerton (Agile Working) Are you looking for an exciting challenge as a skilled and experienced Property Maintenance Scheduler dealing with Housing Operational Repairs? Ready to make a huge impact at Broadacres and for our customers? Broadacres Housing Association is seeking a highly organised individual to join our Property Services team as a property maintenance scheduler to deliver exceptional customer service and ensure a seamless customer journey. You will be responsible for overseeing the careful planning and delivery of various maintenance projects at our properties throughout North Yorkshire and the surrounding areas. The Role As our property maintenance project coordinator you will work as part of the property service team in a a fast-paced working environment, responsible for the co-ordination of operational resources to ensure efficient, customer focussed, cost effective services. On a daily basis you will support the property services management team to achieve key performance indicators and objectives, in line with the Association's policies and procedures. What You'll Be Doing: You will be responsible for operating the scheduling system and co-ordinate the work programming to ensure maximum efficiency and effective delivery of the Property Services operational teams, and adhere to critical Compliance Policies and time constraints There will be a requirement daily to communicate with customers and resolve complex customer enquiries in relation to all aspects of repairs and maintenance, focussing on providing great customer experience, and ensure the accurate capture of data and customer contacts in relevant systems, to ensure a clear audit trail. You will be responsible for operative diaries, taking decisions on the deployment of resource including handling over and under capacity and manage process exceptions such as changes to the repairs order requirements, work content, no access, follow-on works operative unavailability including all leave and planning for vehicle servicing and repairs. There will be a need to Interpret and analyse jobs to proactively ensure first time fix where possible. This would include ensuring that the team have the resources they need, that all foreseeable staff safety issues have been identified, and risk to the association is minimized. You will coordinate complex works and projects in accordance with technical briefs, co-ordinating and prioritising and working proactively with key internal and external customers, contractors and suppliers as required. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experienced Professional: Have experience in providing support for the operational teams including the materials management process, performing advance checks to ensure the repairs service is customer focussed and cost effective. Excellent Communicator: Strong writing and verbal communication skills, with the ability to establish and maintain positive relationships with colleagues, customers, and external organisations. Organised Individual: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead teams. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Data Understanding: Strong data processing skills to deliver against known performance data from multiple sources, to deliver results. Collaborative Worker: Ability to engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Buying Additional Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Property Maintenance Project Coordinator (Scheduler) Operational Repairs
Marketing Coordinator Pulborough, West Sussex (Commutable from: Washington, Worthing, Ashington, Storrington, Partridge Green, Billingshurst, Horsham) 28,000 - 32,000 + Training + Progression + 33 days holiday Do you have Marketing experience looking for an exciting opportunity to work for a market-leading company allowing you to play a key role in the delivery of marketing campaigns and continued growth of the business? This is a varied and vital position where you will receive continuous on the job training and a clear and structured progression into senior positions. This manufacturer specialise within the Engineering sector and have built up a reputable global customer base. Even after 50 years in the industry, their products are bespoke and the only of their kind within the UK. In this role you will be working on a Monday - Friday basis within their well-equipped office facility. You will be working autonomously allowing you to have a direct influence and affect on the marketing strategies in place. You will also be responsible for a series of Sales support and administrative tasks. This opportunity would suit an experienced Marketing or Sales professional looking to play a varied and key role for an industry-leading company willing to provide further development and direct routes of progression. The Role: Designing and implementing new digital marketing campaigns/projects. Assisting with the sales administrative tasks. Mon-Fri days based role from their office. The Person: Experienced in Marketing and/or Sales. Executive, Assistant, Professional, Consultant, Manager, Coordinator Good administrative / customer service background.
Oct 08, 2025
Full time
Marketing Coordinator Pulborough, West Sussex (Commutable from: Washington, Worthing, Ashington, Storrington, Partridge Green, Billingshurst, Horsham) 28,000 - 32,000 + Training + Progression + 33 days holiday Do you have Marketing experience looking for an exciting opportunity to work for a market-leading company allowing you to play a key role in the delivery of marketing campaigns and continued growth of the business? This is a varied and vital position where you will receive continuous on the job training and a clear and structured progression into senior positions. This manufacturer specialise within the Engineering sector and have built up a reputable global customer base. Even after 50 years in the industry, their products are bespoke and the only of their kind within the UK. In this role you will be working on a Monday - Friday basis within their well-equipped office facility. You will be working autonomously allowing you to have a direct influence and affect on the marketing strategies in place. You will also be responsible for a series of Sales support and administrative tasks. This opportunity would suit an experienced Marketing or Sales professional looking to play a varied and key role for an industry-leading company willing to provide further development and direct routes of progression. The Role: Designing and implementing new digital marketing campaigns/projects. Assisting with the sales administrative tasks. Mon-Fri days based role from their office. The Person: Experienced in Marketing and/or Sales. Executive, Assistant, Professional, Consultant, Manager, Coordinator Good administrative / customer service background.
Manpower are currently looking for an On-site Engineering Scheduling Co-ordinator based in CambridgeOur client inspires and supports discoveries that advance the quality of life. They provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Our client enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.They are collaborating with a leading pharmaceutical company based in the UK and are currently seeking a qualified individual for the crucial position of on-site Enterprise Scheduling Coordinator. This role involves efficiently managing vendor engineers (third party/subcontractor) for on-site maintenance tasks, as well as maintaining and updating a comprehensive schedule of services to ensure optimal customer satisfaction levels.In this position, the candidate is committed to provide exceptional customer satisfaction at a fast-paced pharmaceutical site. This includes effectively planning and scheduling engineers for onsite maintenance, managing and updating service plans, building strong customer relationships, coordinating engineer visits, and performing various administrative duties. Additionally, we monitor performance metrics, answer customer queries, manage customer assets, run reports, schedule inductions and training, supervise costs, and solve complex problems involving multiple departments.Your main responsibilities will be:Represent our client by delivering high levels of customer satisfaction in a dynamic, fast paced site.Initiate Engineers visits: Meet & Greet (check for PPE/Certification/RAMS/PTW etc )Effective planning, scheduling, and escort of engineers for onsite maintenance activities.Manage and update scheduled services plan, ensuring successful completion of services, and responding to breakdown repair requests.Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling or any activity changes.Own the overall support delivery and act as a first point of contact for contract, customer, external and internal queries.Coordinate and plan visits of engineers to ensure a successful completion of service.Perform administrative duties such as quotation requests, purchase orders, balancing costs, logistics management and service orders.Monitor performance metrics ensuring maintenance and repair are completed within the timeframe agreed with customer.Answer various queries over phone, emails or directly on site.Manage customer assets, ensuring inventories are accurate, clear and clean.Run various reports and keep information updated in on the computer systemsSchedule inductions and any relevant onsite training for third-party vendor(s).Supervise monthly costs and present financial reporting to the customer.Solve a broad range of problems varying in complexity, involving multi-departments.Qualifications sectionWe are looking for a motivated individual with the following background:Experience in an administrative, scheduling or customer-oriented positionA university degree in a Life Science or Technical Degree would be an advantage.Full proficiency in English language.A background/previous experience working in a laboratory environment and GMP would be a strong plus.On a personal level, you are autonomous, customer focused and a team player. You have great interpersonal and communication skills to interact with many internal and external partners. You show a real can-do attitude and you like help others and solve problems. You have also strong planning, organizational and time management skills.This is an ongoing position with an immediate start working under an umbrella contract basis 8am - 5pm Monday - Friday paying £22 per hour depending on experience.
Oct 08, 2025
Full time
Manpower are currently looking for an On-site Engineering Scheduling Co-ordinator based in CambridgeOur client inspires and supports discoveries that advance the quality of life. They provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Our client enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.They are collaborating with a leading pharmaceutical company based in the UK and are currently seeking a qualified individual for the crucial position of on-site Enterprise Scheduling Coordinator. This role involves efficiently managing vendor engineers (third party/subcontractor) for on-site maintenance tasks, as well as maintaining and updating a comprehensive schedule of services to ensure optimal customer satisfaction levels.In this position, the candidate is committed to provide exceptional customer satisfaction at a fast-paced pharmaceutical site. This includes effectively planning and scheduling engineers for onsite maintenance, managing and updating service plans, building strong customer relationships, coordinating engineer visits, and performing various administrative duties. Additionally, we monitor performance metrics, answer customer queries, manage customer assets, run reports, schedule inductions and training, supervise costs, and solve complex problems involving multiple departments.Your main responsibilities will be:Represent our client by delivering high levels of customer satisfaction in a dynamic, fast paced site.Initiate Engineers visits: Meet & Greet (check for PPE/Certification/RAMS/PTW etc )Effective planning, scheduling, and escort of engineers for onsite maintenance activities.Manage and update scheduled services plan, ensuring successful completion of services, and responding to breakdown repair requests.Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling or any activity changes.Own the overall support delivery and act as a first point of contact for contract, customer, external and internal queries.Coordinate and plan visits of engineers to ensure a successful completion of service.Perform administrative duties such as quotation requests, purchase orders, balancing costs, logistics management and service orders.Monitor performance metrics ensuring maintenance and repair are completed within the timeframe agreed with customer.Answer various queries over phone, emails or directly on site.Manage customer assets, ensuring inventories are accurate, clear and clean.Run various reports and keep information updated in on the computer systemsSchedule inductions and any relevant onsite training for third-party vendor(s).Supervise monthly costs and present financial reporting to the customer.Solve a broad range of problems varying in complexity, involving multi-departments.Qualifications sectionWe are looking for a motivated individual with the following background:Experience in an administrative, scheduling or customer-oriented positionA university degree in a Life Science or Technical Degree would be an advantage.Full proficiency in English language.A background/previous experience working in a laboratory environment and GMP would be a strong plus.On a personal level, you are autonomous, customer focused and a team player. You have great interpersonal and communication skills to interact with many internal and external partners. You show a real can-do attitude and you like help others and solve problems. You have also strong planning, organizational and time management skills.This is an ongoing position with an immediate start working under an umbrella contract basis 8am - 5pm Monday - Friday paying £22 per hour depending on experience.
Training Co-Ordinator and Customer Support Executive Salary: £28,000-£30,000 Location: Based in Warrington or Bolton site Hours: 40 Hours - Monday to Friday Joining one of the world's leading logistics and materials handling companies as a Training Coordinator and Customer support - a pivotal role that blends first-class customer service, smooth operational support, and exciting opportunities for b click apply for full job details
Oct 08, 2025
Full time
Training Co-Ordinator and Customer Support Executive Salary: £28,000-£30,000 Location: Based in Warrington or Bolton site Hours: 40 Hours - Monday to Friday Joining one of the world's leading logistics and materials handling companies as a Training Coordinator and Customer support - a pivotal role that blends first-class customer service, smooth operational support, and exciting opportunities for b click apply for full job details
