Your new company We are recruiting a Domestic Abuse Coordinator to work for a North West housing association. Your new role This is a temporary role for a minimum of 3 months, but there could be scope for a permanent role. This role is to provide empathetic and person-centred support to customers who disclose domestic abuse. You will take overall ownership of domestic abuse cases, conduct risk assessment and make appropriate referrals, work with teams and specialist agencies to ensure that appropriate immediate and longer-term actions are taken to reduce risk to the customer. The post holder will retain oversight of all activities done to support the customer and ensure that they are completed within agreed timescales. They will provide ongoing telephone support to the customer and keep case notes updated. What you'll need to succeed To succeed in this role, it is essential you have experience of working with customers impacted by domestic abuse within a housing environment. You will have exceptional understanding of the Domestic Abuse Act 2021 and best practice in supporting customers impacted by domestic abuse. You will be empathetic and understanding and have the ability to build trust and develop an ongoing rapport with customers. The ability to challenge and escalate concerns with other professionals, including police, IDVAs and social care, and you must be resilient and able to manage highly emotive calls and situations. You will have the ability to work well under pressure, have excellent problem-solving skills and the ability to manage and prioritise your own workload. Excellent understanding of best practice in safeguarding adults and safeguarding children will be required, and you will need to undertake a basic DBS. What you'll get in return You will receive a competitive rate of pay along with holiday pay accrual. You will be joining a supportive team and there is scope for a permanent position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 08, 2025
Seasonal
Your new company We are recruiting a Domestic Abuse Coordinator to work for a North West housing association. Your new role This is a temporary role for a minimum of 3 months, but there could be scope for a permanent role. This role is to provide empathetic and person-centred support to customers who disclose domestic abuse. You will take overall ownership of domestic abuse cases, conduct risk assessment and make appropriate referrals, work with teams and specialist agencies to ensure that appropriate immediate and longer-term actions are taken to reduce risk to the customer. The post holder will retain oversight of all activities done to support the customer and ensure that they are completed within agreed timescales. They will provide ongoing telephone support to the customer and keep case notes updated. What you'll need to succeed To succeed in this role, it is essential you have experience of working with customers impacted by domestic abuse within a housing environment. You will have exceptional understanding of the Domestic Abuse Act 2021 and best practice in supporting customers impacted by domestic abuse. You will be empathetic and understanding and have the ability to build trust and develop an ongoing rapport with customers. The ability to challenge and escalate concerns with other professionals, including police, IDVAs and social care, and you must be resilient and able to manage highly emotive calls and situations. You will have the ability to work well under pressure, have excellent problem-solving skills and the ability to manage and prioritise your own workload. Excellent understanding of best practice in safeguarding adults and safeguarding children will be required, and you will need to undertake a basic DBS. What you'll get in return You will receive a competitive rate of pay along with holiday pay accrual. You will be joining a supportive team and there is scope for a permanent position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role: IDVA Cultural Specialist Location: Remote, with one day per month in the Essex office Salary: Approx. £28,000 (awaiting confirmation) Start Date: ASAP Contract: Permanent Hours: 35 per week, remote Our client, a specialist domestic abuse charity, is seeking a Cultural Specialist IDVA to support survivors at high risk of harm from intimate partners, ex-partners, or family members. The role focuses on ensuring their safety and that of their children. Key Responsibilities Manage a caseload of survivors, providing trauma-informed, person-centred advocacy and support. Conduct risk/needs assessments, safety planning, and case management. Support with protective measures such as Forced Marriage Protection Orders and other civil orders. Assist migrant women with NRPF in accessing legal immigration advice. Guide with MVDAC applications, including form-filling where appropriate. Advocate with statutory agencies (Housing, Social Care, Police). Facilitate access to culturally specific refuge accommodation. Deliver both emotional and practical support. Challenge racism and barriers to accessing services. Maintain accurate records, data monitoring, and reporting via Salesforce CRM. Essential Requirements Experience supporting survivors of domestic abuse (ideally as an IDVA or in a similar role). At least a Level 1 Immigration Officer. Knowledge of safeguarding, risk management, and multi-agency working. Strong advocacy skills and familiarity with housing, legal, and welfare systems. SafeLives IDVA qualification desirable (but not essential). Supporting Futures Consulting acts as both an employer and an agency.
Oct 07, 2025
Full time
Role: IDVA Cultural Specialist Location: Remote, with one day per month in the Essex office Salary: Approx. £28,000 (awaiting confirmation) Start Date: ASAP Contract: Permanent Hours: 35 per week, remote Our client, a specialist domestic abuse charity, is seeking a Cultural Specialist IDVA to support survivors at high risk of harm from intimate partners, ex-partners, or family members. The role focuses on ensuring their safety and that of their children. Key Responsibilities Manage a caseload of survivors, providing trauma-informed, person-centred advocacy and support. Conduct risk/needs assessments, safety planning, and case management. Support with protective measures such as Forced Marriage Protection Orders and other civil orders. Assist migrant women with NRPF in accessing legal immigration advice. Guide with MVDAC applications, including form-filling where appropriate. Advocate with statutory agencies (Housing, Social Care, Police). Facilitate access to culturally specific refuge accommodation. Deliver both emotional and practical support. Challenge racism and barriers to accessing services. Maintain accurate records, data monitoring, and reporting via Salesforce CRM. Essential Requirements Experience supporting survivors of domestic abuse (ideally as an IDVA or in a similar role). At least a Level 1 Immigration Officer. Knowledge of safeguarding, risk management, and multi-agency working. Strong advocacy skills and familiarity with housing, legal, and welfare systems. SafeLives IDVA qualification desirable (but not essential). Supporting Futures Consulting acts as both an employer and an agency.
Role Independent Domestic Violence Advocate (IDVA) Location South West England Hours Full-Time and Part Time vacancies available Type 3 months temporary after which the successful candidate would transfer across to a permanent contract Salary per hour Competitive Permanent Salary + Excellent Benefits Are you passionate about supporting survivors of domestic abuse and making a lasting impact in your community? Join a dedicated, specialist charity in the South West as an Independent Domestic Violence Advocate (IDVA) and be part of a team that puts safety, empowerment, and recovery at the heart of everything they do. About the Role Our client is seeking a number of skilled and compassionate IDVAs to provide high-quality, trauma-informed support to people at high risk of domestic abuse. You will work closely with statutory and voluntary partners to improve safety, reduce harm, and help survivors move forward with confidence and independence. This is a temporary-to-permanent opportunity, ideal for someone who is ready to develop their career in the sector. Whether you're an experienced advocate or bringing transferable skills from a related background, you'll be supported every step of the way. Key Responsibilities Responsible for providing advocacy and support to high risk victims of domestic abuse Carry a caseload of high-risk clients, developing robust safety and support plans and ensuring all risk is managed Work in partnership with agencies such as the police, health services, and MARAC Advocate for the rights and needs of survivors, ensuring their voices are heard Maintain accurate records in line with safeguarding and data protection protocols What our client are looking for: Experience supporting victims of domestic violence including Domestic Abuse services, Social Services, Supported Housing, Family Support, Children s Services etc Understanding of risk assessment, safety planning, and safeguarding Strong interpersonal and advocacy skills Ability to work independently and within a multi-agency framework Willingness to undergo IDVA training if not already qualified What our client can offer: Competitive salary and benefits package Excellent training and CPD opportunities including accredited IDVA training (if required), regular reflective supervision, and opportunities for progression within a dynamic and supportive team. Supportive, trauma-informed team culture The chance to make a meaningful difference in people s lives For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Oct 06, 2025
Full time
Role Independent Domestic Violence Advocate (IDVA) Location South West England Hours Full-Time and Part Time vacancies available Type 3 months temporary after which the successful candidate would transfer across to a permanent contract Salary per hour Competitive Permanent Salary + Excellent Benefits Are you passionate about supporting survivors of domestic abuse and making a lasting impact in your community? Join a dedicated, specialist charity in the South West as an Independent Domestic Violence Advocate (IDVA) and be part of a team that puts safety, empowerment, and recovery at the heart of everything they do. About the Role Our client is seeking a number of skilled and compassionate IDVAs to provide high-quality, trauma-informed support to people at high risk of domestic abuse. You will work closely with statutory and voluntary partners to improve safety, reduce harm, and help survivors move forward with confidence and independence. This is a temporary-to-permanent opportunity, ideal for someone who is ready to develop their career in the sector. Whether you're an experienced advocate or bringing transferable skills from a related background, you'll be supported every step of the way. Key Responsibilities Responsible for providing advocacy and support to high risk victims of domestic abuse Carry a caseload of high-risk clients, developing robust safety and support plans and ensuring all risk is managed Work in partnership with agencies such as the police, health services, and MARAC Advocate for the rights and needs of survivors, ensuring their voices are heard Maintain accurate records in line with safeguarding and data protection protocols What our client are looking for: Experience supporting victims of domestic violence including Domestic Abuse services, Social Services, Supported Housing, Family Support, Children s Services etc Understanding of risk assessment, safety planning, and safeguarding Strong interpersonal and advocacy skills Ability to work independently and within a multi-agency framework Willingness to undergo IDVA training if not already qualified What our client can offer: Competitive salary and benefits package Excellent training and CPD opportunities including accredited IDVA training (if required), regular reflective supervision, and opportunities for progression within a dynamic and supportive team. Supportive, trauma-informed team culture The chance to make a meaningful difference in people s lives For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join our team to be part of a new pilot project within Cumbria Police's control room. This is an exciting opportunity for Victim Support Cumbria's IDVA service, as we are part of the second stage roll out of implementing DA specialists into Police call centres. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in Cumbria Police headquarters, Carlton Hall, Penrith Please review the IDVA job description and additional information document attached to this vacancy for further details & responsibilities of this new exciting role. As an IDVA you will: Provide a high quality, pro-active service to victims of domestic and/or sexual violence and abuse. You will work within a multi-agency framework consisting of the MARAC and the Bridgeway, SARC and other local partnership responses to domestic abuse and sexual violence. You will work with survivors and other agencies to monitor the care pathway. This involves risk assessment, helping clients access their rights, along with any other services they require. You will be required to attend relevant meetings and will provide regular reports to your line manager. You will also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. You will need: Experience of working with victims of domestic and sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting. Experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic abuse and sexual violence. An approved and accredited IDVA and/or ISVA qualification or willingness to work towards this. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Oct 06, 2025
Full time
We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join our team to be part of a new pilot project within Cumbria Police's control room. This is an exciting opportunity for Victim Support Cumbria's IDVA service, as we are part of the second stage roll out of implementing DA specialists into Police call centres. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in Cumbria Police headquarters, Carlton Hall, Penrith Please review the IDVA job description and additional information document attached to this vacancy for further details & responsibilities of this new exciting role. As an IDVA you will: Provide a high quality, pro-active service to victims of domestic and/or sexual violence and abuse. You will work within a multi-agency framework consisting of the MARAC and the Bridgeway, SARC and other local partnership responses to domestic abuse and sexual violence. You will work with survivors and other agencies to monitor the care pathway. This involves risk assessment, helping clients access their rights, along with any other services they require. You will be required to attend relevant meetings and will provide regular reports to your line manager. You will also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. You will need: Experience of working with victims of domestic and sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting. Experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic abuse and sexual violence. An approved and accredited IDVA and/or ISVA qualification or willingness to work towards this. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025
Oct 06, 2025
Full time
Job Title: Domestic Abuse Helpline IDVA (Domestic Abuse Helpline Independant domestic violence advocate) Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Fixed Term (Until 30 September 2026) Hours: 37.5 hours per week This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting survivors of domestic abuse and their children, from the point of crisis, providing high quality independent advocacy and support. Referrals to the Warwickshire Domestic Violence and Abuse Service (DVSW) will come via a single-point-of-access Freephone telephone number, or email, from professionals on behalf of victim survivors and victim-survivors who want to self-refer. Referrals can come through any agency, or self-referral, and pathways are well established with all local statutory and support services including the police, social care, housing, health, education, mental health, drug and alcohol services and the voluntary sector. The DVSW service will accept referrals for any survivor living in Warwickshire, at any level of risk, on a needs-led basis. The Helpline IDVA will work closely with Refuge s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team. Refuge s deputy manager for the community outreach will manage the helpline worker alongside the outreach workers, taking overall responsibility for monitoring, reporting, and meeting outcomes across the community outreach support service. The Helpline IDVA s post is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 23 October 2025 Interview Date: 31 October 2025