Service Advisor

  • Venatu Consulting Ltd
  • Oct 07, 2025
Contractor Call Centre / CustomerService

Job Description

Now Hiring: Service Advisor Automotive Dealership
Location: Macclesfield
Contract: Temporary to Permanent

Are you a confident and organised Service Advisor looking to take the next step in your automotive career?

We re on the lookout for an experienced and customer-focused Service Advisor to join our dynamic dealership team. If you ve got a strong background in service operations, great communication skills, and a passion for providing top-tier support to technicians and customers alike we want to hear from you!

What You Can Expect:

  • Full manufacturer and systems training
  • A stable and supportive working environment
  • Work with a leading, forward-thinking team
  • Clear progression opportunities

What You ll Be Doing:

  • Building rapport with cuatomers, delivering exceptional customer care
  • Informing and consulting with customers on repair and service work
  • Handling inbound parts queries from retail and trade customers
  • Meeting & Greeting customers
  • Completion of service and repair paperwork
  • Upselling additional accessories and parts when appropriate

About You:

  • Minimum of 2 years' experience as a Sales Advisor in a franchised dealership
  • Proficient with Pinnacle or similar Dealer Management Systems
  • Strong organisational and administrative skills
  • Confident communicator with excellent customer service skills
  • Knowledgeable in automotive parts and accessories
  • Able to thrive in a fast-paced environment and work well under pressure