End User Computing 3rd Line Engineer

Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance?

Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments.

In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation

Core responsibilities include:

• SME for Windows desktop environments, providing expert 3rd line and escalation support.
• Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE.
• Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes).
• Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer.
• Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience.
• Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001.

Skills sought with

• Advanced Windows 10 and 11 in enterprise scale environments.
• SCCM, Microsoft Intune or Omnissa Workspace ONE.
• PowerShell Scripting for automation and secure administration.
• Strong background in Microsoft enterprise products and endpoint security.
• Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes).
• Ability to troubleshoot and resolve complex technical issues independently.

Please note it is essential that you have current SC clearance.

Apply now to progress!