Area ECO Manager

Area Education Communications and Outreach Manager, South London

Salary - 38,000 - 50,000 per annum

Location - Hybrid across Croydon, Sutton and Merton

Hours - 40 hours per week

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way, to take up an exciting Area Education Communications and Outreach Manager role in our ECO team.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're a driven, creative communications professional that cares about the environment and would enjoy working on recycling projects and engaging with the community to inspire change, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

The role is based in Croydon, Sutton and Merton, with regular visits to the Kingston and Hammersmith & Fulham sites for internal and client meetings as well as the company's head office in Kings Cross. Veolia employs flexible working, both at home and in the office depending on the needs of the business.

What we can offer you:

• 25 days of annual leave.
  
• Access to our company pension scheme.
  
• Discounts on everything from groceries to well known retailers.
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
  
• One paid day every year to volunteer and support your community.
  
• Ongoing training and development opportunities, allowing you to reach your full potential.

What you'll do

This is an excellent opportunity for an experienced, creatively driven manager who is passionate about communications and the environment - someone who can demonstrate great leadership and project management, as well as people and budget management skills.

The Area Education Communications and Outreach Manager will effectively manage and develop the communication and service development projects for contract and communication budgets for waste and recycling management contracts based in South London. The role reports to the Senior Communications Manager and sits within the regional senior leadership team.

You will:

• Develop and strategic annual communication plans that meet objectives and are deliverable, measurable, financially viable and agreed by client and contract management structures.

• Be responsible for the management of Veolia and client reputation through the delivery of proactive and reactive media and social media engagement in line with processes.

• Support and coach contract based officers within their own team to deliver plans and ensure that projects in their own area and across the region are aligned to be impactful and cost-effective.

• Mentor Communications and Education Officers and managers, coaching them to improve their project planning, community engagement approach, and support them in achieving their personal goals.

• Embed company culture (purpose and values) with own team and wider contract teams where needed. Compliance with all Health and Safety policies and procedures.

What are we looking for?

Essential :

• Previous significant corporate media experience handling press enquiries
  
• Proven track record of achieving coverage in local and regional publications
  
• Experience translating content and key messages across multiple channels
  
• Understanding of social media, social advertising and digital communications
  
• Effective communication skills with experience in delivering behaviour change
  
• Experience in community engagement techniques and analysing results
  
• Strong stakeholder relationship building and customer management experience
  
• Project development and management experience
  
• Ability to contribute to and execute strategies supporting company objectives
  
• People and relationship management skills
  
• Performance management and effective delegation abilities
  
  Desirable :
  
  
• Industry knowledge of recycling and waste management operations and practices
  
• Understanding of working with local authorities
  
• Experience in visual and textual content production across multiple formats
  
• Advanced understanding of data management and analysis
  
• Full clean UK driving licence (beneficial due to travel requirements)
  
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.