Part-Time Mortgage Administrator

Part-Time Mortgage Administrator
Location: Coleshill (easy access to M42 & M6) on-site parking available
Hours: 25-30 hours per week (flexible start/finish times)

We're looking for someone with experience in mortgage administration to join our small, established team just outside of Birmingham city Centre . You'll help keep things running smoothly behind the scenes by supporting both clients and advisers throughout the mortgage process.

What you'll be doing:

• Keeping track of mortgage and protection applications
• Collecting documents from clients and uploading them to our system
• Liaising with lenders, solicitors, and other third parties
• Updating clients and advisers on progress
• Handling incoming and outgoing calls
• General admin like scanning, emailing, data entry, and filing
• Making sure our office supplies are stocked

What we're looking for:

• Previous experience in mortgage admin is essential
• Comfortable using computers and CRM systems
• Good attention to detail and a methodical approach
• Able to manage your time and keep things organised
• Friendly, professional phone manner
• Someone who's reliable and takes confidentiality seriously

What we offer:

• A friendly, supportive team environment
• 23 days annual leave (pro rata) + bank holidays
• Pension scheme
• On-site parking
• Life insurance (Death in Service benefit)

If this sounds like a good fit, we'd love to hear from you