Stock Controller

Are you passionate about retail operations and ensuring that customers always have the products they want, when they want them? We're looking for a motivated and detail-focused Stock Controller to join our team and play a key role in supporting excellent customer service through effective stock management. With full training and a welcoming, inclusive culture, we'll make sure you have everything you need for a successful start and ongoing career development.

• Oversee accurate stock levels through regular monitoring, cycle counts, and stock takes.
• Maintain and update stock records using our inventory management systems.
• Process incoming deliveries - checking items for quality, quantity, and accuracy, and flagging any discrepancies.
• Organise and replenish the shop floor and stockroom to ensure product availability for sales teams and customers.
• Communicate stock issues or low inventory levels to management, supporting proactive replenishment ordering.
• Work closely with colleagues to ensure compliance with health & safety, security, and company stock control procedures.
• Assist in processing customer orders and returns promptly to maintain a high standard of service.
• Help keep the store environment tidy, safe, and welcoming for both colleagues and customers.

• Keen attention to detail and strong organisational skills.
• Experience in a customer service, retail, or warehouse role is desirable, but not essential - full training will be provided.
• Confident communication skills with the ability to work well as part of a team.
• Comfortable working with stock management or inventory control systems (training given).
• Physically able to lift, move, and store product safely, following manual handling guidelines.
• Enthusiastic, proactive approach with a 'can do' attitude and willingness to learn new skills.

• Competitive salary plus monthly store bonus opportunities based on performance.
• Up to 50% discount on all our products for all colleagues.
• Medicash - cashback on health & wellbeing services and access to Retail Trust support.
• Group Income Protection and Group Life Assurance for financial peace of mind (qualifying periods apply).
• Flexible annual leave policies, buy & sell scheme, and enhanced family leave to suit your lifestyle.
• Ongoing learning and development programmes and opportunities for career progression.
• Supportive and inclusive team culture - bring your authentic self to work every day.

We're on the lookout for individuals who combine accuracy with a passion for great service, and are keen to contribute to a smooth-running store. You'll be a team player who takes pride in keeping things organised, is adaptable to day-to-day changes, and brings positive energy to your role every shift. If this sounds like you, we'd love you to bring your talents to our team!

We believe our workplace should be a welcoming place for everyone, whatever your experience or background. We encourage applications from all communities, and we're happy to make reasonable adjustments so you can shine at every stage of the recruitment process. Please let us know if there's anything we can do to support your application.

Ready to take charge of stock control and help deliver the best possible service for our customers? Apply now and join us as our next Stock Controller.