Maintenance Administrator Temp ongoing Derby Up to £13ph Your new company You will be a part of the maintenance helpdesk team and contribute to the delivery of an efficient and effective repair maintenance service. Working across leased, owned and managed property portfolio. Your new role You will resolve repair requests and order the work to be carried out by subcontractors, homeowners or partner agencies. Obtain quotes from contractors Develop and maintain effective relationships with operational teams Monitor progress in the completion of repair and maintenance work and liaise with contractors, landlords and partner agencies to minimise delays and ensure KPIs are met. Arrange for service checks of gas, fire and electrical installations and appliances Arrange for fire risk assessments and surveys to be carried out Deal with complaints about quality of work Support the recruitment and appraisal of new property maintenance contractors Liaise with surveyors on post and pre-inspection of works Check invoices Collate information and data to reduce reports What you'll need to succeed You will have demonstrable experience as an administrator and a basic knowledge of property maintenance - not essential. Good written and verbal skills Ability to work under pressure Good IT skills and competency using Excel and Word Good telephone manner What you'll get in return This is a temp role. Immediate start Ongoing £13ph What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Seasonal
Maintenance Administrator Temp ongoing Derby Up to £13ph Your new company You will be a part of the maintenance helpdesk team and contribute to the delivery of an efficient and effective repair maintenance service. Working across leased, owned and managed property portfolio. Your new role You will resolve repair requests and order the work to be carried out by subcontractors, homeowners or partner agencies. Obtain quotes from contractors Develop and maintain effective relationships with operational teams Monitor progress in the completion of repair and maintenance work and liaise with contractors, landlords and partner agencies to minimise delays and ensure KPIs are met. Arrange for service checks of gas, fire and electrical installations and appliances Arrange for fire risk assessments and surveys to be carried out Deal with complaints about quality of work Support the recruitment and appraisal of new property maintenance contractors Liaise with surveyors on post and pre-inspection of works Check invoices Collate information and data to reduce reports What you'll need to succeed You will have demonstrable experience as an administrator and a basic knowledge of property maintenance - not essential. Good written and verbal skills Ability to work under pressure Good IT skills and competency using Excel and Word Good telephone manner What you'll get in return This is a temp role. Immediate start Ongoing £13ph What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Southampton £26,208 Full-Time On-Site Monday-Friday, 8am-5pm Your new company Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement. Your new role As a Contract Support Administrator, you'll be the first point of contact at reception, providing face-to-face support to internal employees and visitors. You'll play a key role in ensuring the smooth running of operations by managing helpdesk requests, scheduling planned maintenance (PPMs), raising and closing jobs on client systems (QFM and CBRE), and liaising with engineers and subcontractors.Your responsibilities will include: Managing job requests and updates via QFM systems Assigning tasks to engineers and ensuring SLA/KPI compliance Preparing billing documentation and submitting timesheets Supporting switchboard operations and handling email/teams communications Producing reports and maintaining accurate records Delivering outstanding customer service in a fast-paced, varied environment This is a maternity cover role starting in November (potentially earlier), with the possibility of extension beyond 12 months. What you'll need to succeed We're looking for a proactive and positive individual who thrives in a dynamic setting. You'll need: Strong administrative skills and attention to detail Experience in customer-facing roles (desirable) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent communication and organisational abilities A calm, professional manner and a willingness to learn GCSEs in Maths and English (minimum); higher qualifications are a bonus What you'll get in return Competitive salary of £26,208 Stable Monday-Friday working hours (8am-5pm) A supportive team environment with varied daily tasks Opportunity to gain experience in a respected FM company Potential for contract extension beyond initial maternity cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Full time
Southampton £26,208 Full-Time On-Site Monday-Friday, 8am-5pm Your new company Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement. Your new role As a Contract Support Administrator, you'll be the first point of contact at reception, providing face-to-face support to internal employees and visitors. You'll play a key role in ensuring the smooth running of operations by managing helpdesk requests, scheduling planned maintenance (PPMs), raising and closing jobs on client systems (QFM and CBRE), and liaising with engineers and subcontractors.Your responsibilities will include: Managing job requests and updates via QFM systems Assigning tasks to engineers and ensuring SLA/KPI compliance Preparing billing documentation and submitting timesheets Supporting switchboard operations and handling email/teams communications Producing reports and maintaining accurate records Delivering outstanding customer service in a fast-paced, varied environment This is a maternity cover role starting in November (potentially earlier), with the possibility of extension beyond 12 months. What you'll need to succeed We're looking for a proactive and positive individual who thrives in a dynamic setting. You'll need: Strong administrative skills and attention to detail Experience in customer-facing roles (desirable) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent communication and organisational abilities A calm, professional manner and a willingness to learn GCSEs in Maths and English (minimum); higher qualifications are a bonus What you'll get in return Competitive salary of £26,208 Stable Monday-Friday working hours (8am-5pm) A supportive team environment with varied daily tasks Opportunity to gain experience in a respected FM company Potential for contract extension beyond initial maternity cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Seasonal
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
Oct 07, 2025
Full time
Facilities Administrator Sutton, Greater London Property Maintenance Industry 26,000 - 30,000. We are currently recruiting for a Facilities Administrator to work for a well established Property Maintenance business, based in Sutton, Greater London. As the Facilities Administrator, you will be responsible for working centrally to the business in the main base of operations, assisting a variety of departments to deliver a fantastic level of property maintenance services to it's customers. Duties: Monitor company central email inbox and ensuring important emails reach the correct individuals / departments. Raising incoming works / jobs on the company CAFM system (Simpro). Assist with scheduling of works with engineers. Ensuring engineers update job notes with a detailed description of works and ensuring jobs are completed with full compliance on the CAFM system. Working with a variety of departments including Electrical, Mechanical / HVAC, Building Fabric and Quoted Projects. Liaising with in-house departments, in-house engineers, sub-contractors and suppliers via telephone and email. Assisting engineers with ordering parts / materials and providing purchase orders (POs). Package Summary: Base Salary: 26,000 - 30,000 dependant on experience. Paid overtime / out of hours works available (optional, not essential) - up to 10K per annum additionally to salary. Genuine progression opportunities within a well established, expanding business. On the job training, alongside company funded training, courses and up-skilling. Hours: Monday - Friday, 08:30am - 5:30pm, office based. Location: Sutton (closest station Sutton Common). Free on-street parking available at the offices. Casual dress code in the offices. 29 days paid annual leave (21 days + bank holidays). Company pension provided. About the Company: Hard Services Maintenance Provider Company Size: 250+ staff Location: Sutton, Greater London Services offered: Electrical, HVAC & Building Fabric Maintenance and quoted project works (installations, refurbishments, upgrades, building works). Customers / Environments: Commercial - pubs, restaurants, gyms, retail stores etc. Requirements: Must be able to work full time, office based in Sutton. Experience as a Facilities Administrator / Facilities Co-Ordinator / Contract Support / Helpdesk Administrator would be highly advantageous. We are open to a variety of backgrounds, however if you have worked in Property Maintenance, Commercial Building Services etc then this would be a large advantage. Must have strong IT skills (word, excel etc). Experience using a CAFM system would be an advantage, experience using Simpro or ProNett as a CAFM system would be a major advantage. Comfortable working in a busy, fast paced environment. This is a fantastic opportunity for a Facilities Administrator to join a successful, well established business with a huge amount of support for career growth and opportunity. If you would be interested in this Facilities Administrator position then please apply by submitting a full CV.
Contract Administrator Do you have experience in administration, helpdesk or working in a contact centre? Are you confident using excel and working in fast paced environments? Keep reading as this could be for you! Guildford -Free parking on-site (Office Based) 25,500 - 30,000 (Dependent on Experience) Plus 20 days holiday + BH, with additional holiday, Pension Scheme, Friendly team & So Much more Hours: Monday to Friday with alternating shifts per week (08:00 to 17:00 / 09:00 to 18:00 ) Interviewing ASAP! Overview: Our well-established client in Guildford, is embarking on an exciting new contract and needs a motivated individual to support the Lead Contract Administrator in delivering exceptional service across multiple sites in London. As a Contract Administrator, you will play a crucial role in the mobilisation and smooth operation of our new contract. This is a busy role, but you will have a supportive fun team to be around, and each day presents a new challenge -so no clock watching! Sounds interesting What will my daily duties look like Responsibilities will include: Manage incoming emails and efficiently load job requests into our IT system. Coordinate the deployment of engineers or operatives to sites for essential repairs. Ensure that the client's IT system is updated promptly and accurately. Attention to detail is key! Enter costs meticulously to facilitate accurate billing processes. Assist in organising and scheduling planned maintenance tasks, adapting day changes as needed. Help produce insightful reports for the contract manager and client. Make and receive calls from scheme managers and engineers to support contract operations. Sounds good what are they looking for Skills/ Experience: Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred) Strong organisational skills with a keen eye for detail. Proficiency in Excel is advantageous. A proactive approach to problem-solving and the ability to manage high-pressure situations. Excellent communication skills and a positive attitude. If you're ready to take the next step in your career and bring your expertise to a thriving office environment, we want to hear from you! Please apply or email your CV to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 07, 2025
Full time
Contract Administrator Do you have experience in administration, helpdesk or working in a contact centre? Are you confident using excel and working in fast paced environments? Keep reading as this could be for you! Guildford -Free parking on-site (Office Based) 25,500 - 30,000 (Dependent on Experience) Plus 20 days holiday + BH, with additional holiday, Pension Scheme, Friendly team & So Much more Hours: Monday to Friday with alternating shifts per week (08:00 to 17:00 / 09:00 to 18:00 ) Interviewing ASAP! Overview: Our well-established client in Guildford, is embarking on an exciting new contract and needs a motivated individual to support the Lead Contract Administrator in delivering exceptional service across multiple sites in London. As a Contract Administrator, you will play a crucial role in the mobilisation and smooth operation of our new contract. This is a busy role, but you will have a supportive fun team to be around, and each day presents a new challenge -so no clock watching! Sounds interesting What will my daily duties look like Responsibilities will include: Manage incoming emails and efficiently load job requests into our IT system. Coordinate the deployment of engineers or operatives to sites for essential repairs. Ensure that the client's IT system is updated promptly and accurately. Attention to detail is key! Enter costs meticulously to facilitate accurate billing processes. Assist in organising and scheduling planned maintenance tasks, adapting day changes as needed. Help produce insightful reports for the contract manager and client. Make and receive calls from scheme managers and engineers to support contract operations. Sounds good what are they looking for Skills/ Experience: Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred) Strong organisational skills with a keen eye for detail. Proficiency in Excel is advantageous. A proactive approach to problem-solving and the ability to manage high-pressure situations. Excellent communication skills and a positive attitude. If you're ready to take the next step in your career and bring your expertise to a thriving office environment, we want to hear from you! Please apply or email your CV to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
3rd Line Technician Slough - Based onsite. 38k - Plus Benefits Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a 3rd Line Technician based on a client site to work as part of our managed service team. Key Tasks 1. ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Investigate a request for support, record diagnostic information accurately and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: o Disk space checks o Backup checks o Event log checks o Cluster Shared Volume/Shared Storage for Hypervisors o SNMP Traps 5. Holiday Work Potential to be called out to work in project teams during the holidays. 6. Other Monitor the school and wider educational environment to identify emerging technical risks and opportunities This is a busy site with a small friendly team - ability to be effective and innovative, and to efficiently manage your time is essential. A key skill would be splitting time appropriately between reactive ticket resolution and proactive project work. Deliver a collaborative and open door style of IT leadership and support within the team and across the school Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate and upskill self as necessary Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment Experience with backend server and networking systems Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 07, 2025
Full time
3rd Line Technician Slough - Based onsite. 38k - Plus Benefits Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a 3rd Line Technician based on a client site to work as part of our managed service team. Key Tasks 1. ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Monitor onsite helpdesk, ensuring ticket resolution quality and quantity is within SLA Resolve tickets at all levels (first through to third line) Set up and maintain complex physical and virtual Windows server environments Configure and troubleshoot basic network and switch management Install hardware and software applications as required Configure and troubleshoot Mobile Device Management in Apple environments Perform maintenance tasks for user accounts Develop and engage with network and service monitoring reports and utilities 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Investigate a request for support, record diagnostic information accurately and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: o Disk space checks o Backup checks o Event log checks o Cluster Shared Volume/Shared Storage for Hypervisors o SNMP Traps 5. Holiday Work Potential to be called out to work in project teams during the holidays. 6. Other Monitor the school and wider educational environment to identify emerging technical risks and opportunities This is a busy site with a small friendly team - ability to be effective and innovative, and to efficiently manage your time is essential. A key skill would be splitting time appropriately between reactive ticket resolution and proactive project work. Deliver a collaborative and open door style of IT leadership and support within the team and across the school Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate and upskill self as necessary Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment Experience with backend server and networking systems Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
SDL Solutions Limited is seeking an experienced IT Systems Administrator to join an IT Managed Services provider based in Hertfordshire. Due to continued business growth, they are looking for a senior IT Systems Administrator. This varied role in the technical support team will suit someone who is personable, with a minimum of five years experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. You will need to be a great team player, with a commitment to the success of the company, and someone who is a positive person to be around. Candidates must live locally, within a 15-mile radius of Stevenage. Main duties and responsibilities Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. Configuring, reprovisioning and onboarding devices for clients. Administering AD, Azure, 365 and other cloud services. Scheduling and performing proactive system maintenance. Analysing systems and making recommendations to improve performance. Performing server backup and recovery operations and restarting systems following outages. Liaising between users, external suppliers and other members of the team. Recording support activities via the ticketing system and communicating progress back to the team. Responding promptly to queries and requests from clients that come in via phone, email or online chat. Keeping clients updated with progress if an issue cannot be resolved straight away. Communicating and explaining technical information clearly to a non-technical audience. Keeping process documentation and client information up to date. Onsite visits to clients for issues that cannot be resolved remotely. Configuring and provisioning IT environments for new clients. Involvement in technical implementation projects from planning to deployment. General requirements Ensuring all responsibilities are met in accordance with company procedures. Understanding the need for confidentiality when dealing with both internal and external information. Flexibility to travel to client sites (UK only). Flexibility to work outside of or more than standard hours when necessary to achieve objectives required. Sound knowledge of the company s service offering specific to this role. Commutable from: - Welwyn, WGC, Hatfield, St Albans, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Royston, Sandy, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Cambridge, Bedfordshire Buzzwords: - IT Admin, 1st Line Support, 2nd Line Support, 3rd line Support, Desktop Support, Networking, Technician, Helpdesk, IT Support Administrator, Server, Active Directory (AD), Exchange, Virtualisation, Azure, Routers, Firewalls, Troubleshooting, VMWare, Hyper-V, Office 365, SQL, MCSA, MCSE, MCITP, MCDST, MCP, MTA, MCTS Salary: - £32,000 c£36,000 (DOE) + Benefits IT Systems Administrator Hertfordshire
Oct 07, 2025
Full time
SDL Solutions Limited is seeking an experienced IT Systems Administrator to join an IT Managed Services provider based in Hertfordshire. Due to continued business growth, they are looking for a senior IT Systems Administrator. This varied role in the technical support team will suit someone who is personable, with a minimum of five years experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. You will need to be a great team player, with a commitment to the success of the company, and someone who is a positive person to be around. Candidates must live locally, within a 15-mile radius of Stevenage. Main duties and responsibilities Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. Configuring, reprovisioning and onboarding devices for clients. Administering AD, Azure, 365 and other cloud services. Scheduling and performing proactive system maintenance. Analysing systems and making recommendations to improve performance. Performing server backup and recovery operations and restarting systems following outages. Liaising between users, external suppliers and other members of the team. Recording support activities via the ticketing system and communicating progress back to the team. Responding promptly to queries and requests from clients that come in via phone, email or online chat. Keeping clients updated with progress if an issue cannot be resolved straight away. Communicating and explaining technical information clearly to a non-technical audience. Keeping process documentation and client information up to date. Onsite visits to clients for issues that cannot be resolved remotely. Configuring and provisioning IT environments for new clients. Involvement in technical implementation projects from planning to deployment. General requirements Ensuring all responsibilities are met in accordance with company procedures. Understanding the need for confidentiality when dealing with both internal and external information. Flexibility to travel to client sites (UK only). Flexibility to work outside of or more than standard hours when necessary to achieve objectives required. Sound knowledge of the company s service offering specific to this role. Commutable from: - Welwyn, WGC, Hatfield, St Albans, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Royston, Sandy, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Cambridge, Bedfordshire Buzzwords: - IT Admin, 1st Line Support, 2nd Line Support, 3rd line Support, Desktop Support, Networking, Technician, Helpdesk, IT Support Administrator, Server, Active Directory (AD), Exchange, Virtualisation, Azure, Routers, Firewalls, Troubleshooting, VMWare, Hyper-V, Office 365, SQL, MCSA, MCSE, MCITP, MCDST, MCP, MTA, MCTS Salary: - £32,000 c£36,000 (DOE) + Benefits IT Systems Administrator Hertfordshire
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
Oct 07, 2025
Full time
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
Your new company Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement. Your new role As a Contract Support Administrator, you'll be the first point of contact at reception, providing face-to-face support to internal employees and visitors. You'll play a key role in ensuring the smooth running of operations by managing helpdesk requests, scheduling planned maintenance (PPMs), raising and closing jobs on client systems (QFM and CBRE), and liaising with engineers and subcontractors.Your responsibilities will include: Managing job requests and updates via QFM systems Assigning tasks to engineers and ensuring SLA/KPI compliance Preparing billing documentation and submitting timesheets Supporting switchboard operations and handling email/teams communications Producing reports and maintaining accurate records Delivering outstanding customer service in a fast-paced, varied environment This is a maternity cover role starting in November (potentially earlier), with the possibility of extension beyond 12 months. What you'll need to succeed I'm looking for a proactive and positive individual who thrives in a dynamic setting. You'll need: Strong administrative skills and attention to detail Experience in customer-facing roles (desirable) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent communication and organisational abilities A calm, professional manner and a willingness to learn GCSEs in Maths and English (minimum); higher qualifications are a bonus What you'll get in return Competitive salary of 26,208 Stable Monday-Friday working hours (8am-5pm) A supportive team environment with varied daily tasks Opportunity to gain experience in a respected FM company Potential for contract extension beyond initial maternity cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 03, 2025
Contractor
Your new company Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement. Your new role As a Contract Support Administrator, you'll be the first point of contact at reception, providing face-to-face support to internal employees and visitors. You'll play a key role in ensuring the smooth running of operations by managing helpdesk requests, scheduling planned maintenance (PPMs), raising and closing jobs on client systems (QFM and CBRE), and liaising with engineers and subcontractors.Your responsibilities will include: Managing job requests and updates via QFM systems Assigning tasks to engineers and ensuring SLA/KPI compliance Preparing billing documentation and submitting timesheets Supporting switchboard operations and handling email/teams communications Producing reports and maintaining accurate records Delivering outstanding customer service in a fast-paced, varied environment This is a maternity cover role starting in November (potentially earlier), with the possibility of extension beyond 12 months. What you'll need to succeed I'm looking for a proactive and positive individual who thrives in a dynamic setting. You'll need: Strong administrative skills and attention to detail Experience in customer-facing roles (desirable) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent communication and organisational abilities A calm, professional manner and a willingness to learn GCSEs in Maths and English (minimum); higher qualifications are a bonus What you'll get in return Competitive salary of 26,208 Stable Monday-Friday working hours (8am-5pm) A supportive team environment with varied daily tasks Opportunity to gain experience in a respected FM company Potential for contract extension beyond initial maternity cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Maintenance Helpdesk Administrator is required at the Lagan Valley Hospital. Your new company Are you an organised and proactive administrator with excellent communication skills? Hays is currently recruiting for a Temporary Help Desk / Estates Administrator to join the Estates team at Lagan Valley Hospital, supporting the South Eastern Health & Social Care Trust. Your new role You will be the first point of contact for maintenance and estate-related queries, logging jobs, coordinating engineers, and ensuring timely resolution of issues. Duties include: Managing the estate's help desk and logging maintenance requests Liaising with contractors, estate officers, and hospital departments Updating records and tracking job progress using internal systems Providing general administrative support to the Estates team What you'll need to succeed Previous experience in an administrative or help desk role (Health Service administration experience desirable) Strong IT skills, including Microsoft Office Excellent communication and organisational abilities Ability to work independently and manage multiple tasks What you'll get in return Weekly pay via Hays Supportive team environment £12.21 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Maintenance Administrator Temp ongoing Derby Up to £13ph Your new company You will be a part of the maintenance helpdesk team and contribute to the delivery of an efficient and effective repair maintenance service. Working across leased, owned and managed property portfolio. Your new role You will resolve repair requests and order the work to be carried out by subcontractors, homeowners or partner agencies. Obtain quotes from contractors Develop and maintain effective relationships with operational teams Monitor progress in the completion of repair and maintenance work and liaise with contractors, landlords and partner agencies to minimise delays and ensure KPIs are met. Arrange for service checks of gas, fire and electrical installations and appliances Arrange for fire risk assessments and surveys to be carried out Deal with complaints about quality of work Support the recruitment and appraisal of new property maintenance contractors Liaise with surveyors on post and pre-inspection of works Check invoices Collate information and data to reduce reports What you'll need to succeed You will have demonstrable experience as an administrator and a basic knowledge of property maintenance - not essential. Good written and verbal skills Ability to work under pressure Good IT skills and competency using Excel and Word Good telephone manner What you'll get in return This is a temp role. Immediate start Ongoing £13ph What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Seasonal
Maintenance Administrator Temp ongoing Derby Up to £13ph Your new company You will be a part of the maintenance helpdesk team and contribute to the delivery of an efficient and effective repair maintenance service. Working across leased, owned and managed property portfolio. Your new role You will resolve repair requests and order the work to be carried out by subcontractors, homeowners or partner agencies. Obtain quotes from contractors Develop and maintain effective relationships with operational teams Monitor progress in the completion of repair and maintenance work and liaise with contractors, landlords and partner agencies to minimise delays and ensure KPIs are met. Arrange for service checks of gas, fire and electrical installations and appliances Arrange for fire risk assessments and surveys to be carried out Deal with complaints about quality of work Support the recruitment and appraisal of new property maintenance contractors Liaise with surveyors on post and pre-inspection of works Check invoices Collate information and data to reduce reports What you'll need to succeed You will have demonstrable experience as an administrator and a basic knowledge of property maintenance - not essential. Good written and verbal skills Ability to work under pressure Good IT skills and competency using Excel and Word Good telephone manner What you'll get in return This is a temp role. Immediate start Ongoing £13ph What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Maintenance Helpdesk Administrator job, permanent in Slough, 5 days a week on site, £27,000 - £33,000 Your new company A fantastic opportunity is available to work on a 2-year contract with the potential to go permanent for a Maintenance Helpdesk Administrator. You'll be joining a prestigious hospitality and leisure estate set within expansive grounds in the Slough area. Known for delivering high standards of service across its hotel, spa, and event spaces, the organisation prides itself on maintaining a seamless guest experience through efficient operations and responsive facilities support. Your new role As the Maintenance Helpdesk Administrator, you'll be the first point of contact for urgent repair requests from guests and staff across the estate. You'll handle incoming calls, assess the nature of the issue, and promptly relay accurate information to the relevant trades teams-including plumbers, electricians, and multitraders. You'll liaise with multiple departments, including the hotel, spa, and event halls, ensuring that urgent jobs are prioritised and resolved efficiently. The role is working Monday to Friday 8.30am 0 5pm. What you'll need to succeed You'll be confident on the phone, calm under pressure, and able to communicate clearly with both guests and internal teams. A background in maintenance administration-ideally within a commercial or hospitality setting-is essential, along with a basic understanding of repair categories to direct issues to the correct trade. Strong organisational skills and the ability to manage multiple requests simultaneously will be key. Due to the estate's location, access to a car, bike, or motorcycle is strongly preferred. What you'll get in return This is a two-year fixed-term contract with the opportunity to become permanent. The salary is £27,000-£33,000, with the higher end offered for the right candidate. You'll work in a unique and scenic environment, supporting a well-regarded hospitality operation. Free on-site parking is available, and you'll be part of a collaborative team committed to maintaining excellence across the estate. You will have generous holidays of 25 days per year including bank holidays and a discretionary bonus is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Maintenance Helpdesk Administrator job, permanent in Slough, 5 days a week on site, £27,000 - £33,000 Your new company A fantastic opportunity is available to work on a 2-year contract with the potential to go permanent for a Maintenance Helpdesk Administrator. You'll be joining a prestigious hospitality and leisure estate set within expansive grounds in the Slough area. Known for delivering high standards of service across its hotel, spa, and event spaces, the organisation prides itself on maintaining a seamless guest experience through efficient operations and responsive facilities support. Your new role As the Maintenance Helpdesk Administrator, you'll be the first point of contact for urgent repair requests from guests and staff across the estate. You'll handle incoming calls, assess the nature of the issue, and promptly relay accurate information to the relevant trades teams-including plumbers, electricians, and multitraders. You'll liaise with multiple departments, including the hotel, spa, and event halls, ensuring that urgent jobs are prioritised and resolved efficiently. The role is working Monday to Friday 8.30am 0 5pm. What you'll need to succeed You'll be confident on the phone, calm under pressure, and able to communicate clearly with both guests and internal teams. A background in maintenance administration-ideally within a commercial or hospitality setting-is essential, along with a basic understanding of repair categories to direct issues to the correct trade. Strong organisational skills and the ability to manage multiple requests simultaneously will be key. Due to the estate's location, access to a car, bike, or motorcycle is strongly preferred. What you'll get in return This is a two-year fixed-term contract with the opportunity to become permanent. The salary is £27,000-£33,000, with the higher end offered for the right candidate. You'll work in a unique and scenic environment, supporting a well-regarded hospitality operation. Free on-site parking is available, and you'll be part of a collaborative team committed to maintaining excellence across the estate. You will have generous holidays of 25 days per year including bank holidays and a discretionary bonus is available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
