Residence Support Officer

  • LT Support
  • Hadlow, Kent
  • Oct 08, 2025
Full time

Job Description

Residence Support Officer

TN11 - Hadlow

£28,130 per annum

Full Time

An exciting opportunity has become available at our partner College in Kent for a Residence Support Officers to join their dedicated residential team at one of their campuses who were rated outstanding by Ofsted in June 2024. You ll play a key role in supporting the wellbeing and personal development of students aged 16-18 living on campus, many of whom are experiencing independent living for the first time. Role can be temp to perm if preferred.

Working as part of a supportive team, you ll help deliver high-quality pastoral care and encourage student engagement in both academic life and a wide range of personal and social development opportunities. This includes involvement in Learner Voice initiatives, the Student Union, and Health & Wellbeing activities.

This position follows a rota-based schedule, with shifts ranging between 8am and 1am throughout the whole year (days, evenings, nights and Sunday's). You will also be part of an emergency on-call rota, typically covering one shift per week.

Shifts 8am-4pm / 10am-6pm / 3pm-11pm or 5pm - 1am. No work from 7pm Friday to 5pm Sunday.

Key Responsibilities:

  • Ensure the safety, wellbeing, and positive engagement of residential students.
  • Support students in adjusting to independent living and participating in college life.
  • Help plan, coordinate, and deliver a varied enrichment programme tailored to students needs.
  • Promote a safe and inclusive environment, upholding behaviour standards and safety procedures.

What We re Looking For:

  • A strong understanding of student welfare and safeguarding, with knowledge of relevant legislation and residential provision standards (training will be provided).
  • Minimum Level 3 qualification in a related field such as social care, youth work, mentoring, or informal education.
  • At least Level 2 qualifications in English and Maths.
  • Excellent communication, organisation, and IT skills.
  • A genuine ability to connect with students and collaborate effectively with staff and external partners.
  • Experience in education or residential settings, and awareness of challenges affecting student engagement, is desirable.

If you're passionate about supporting young people and creating a safe, enriching living environment, we d love to hear from you!

Accommodation: The college have onsite accommodation, should you wish to explore this.

The Benefits:

In addition to a competitive salary, you can expect the following benefits.

  • 33 days annual leave (including Christmas / New Year break), plus bank holidays.
  • Enrolment onto the People s Pension Scheme
  • Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops.